Royal Palm Hotel

4.0 star property
Central hotel with a full-service spa connected to a shopping center in uMhlanga

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Photo gallery for Royal Palm Hotel

Enter through a covered walkway to the main building, where multiple floors offer expansive views from large windows and balconies.
Guests can sit and relax on the benches along the walkway leading to the hotel entrance.
Relax in this stylish living room with a sofa, armchair, and wooden chair, surrounded by framed artwork and a large window with an outdoor view.
Relax in comfort with a large bed, a desk for work, and a flat-screen TV.
Indulge in a spread of freshly prepared pastries, muffins, and spreads at our breakfast buffet.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • Gym
  • Spa
  • 24/7 front desk
  • Room service

Explore the area

Map
8 Palm Boulevard, New Town Centre, Umhlanga, KwaZulu-Natal, 4320
  • Gateway Theatre of Shopping
    ‪1 min walk‬
  • Umhlanga Rocks Beach
    ‪3 min drive‬
  • Umhlanga Main Beach
    ‪4 min drive‬
  • Durban (DUR-King Shaka Intl.)
    ‪16 min drive‬

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Room options

Executive Apartment, 2 Bedrooms, Courtyard Area

  • 65 sq ft
  • Sleeps 4
  • 1 King Bed

Deluxe Double Room

  • Sleeps 2
  • 1 King Bed

Executive Suite, 1 Bedroom

9.4 out of 10
Exceptional
(3 reviews)
  • 676 sq ft
  • Sleeps 3
  • 1 King Bed

Luxury Penthouse, 3 Bedrooms

  • 2217 sq ft
  • City view
  • Sleeps 6
  • 1 King Bed, 1 Double Bed and 2 Twin Beds

Luxury Penthouse, 3 Bedrooms

  • 2217 sq ft
  • City view
  • Sleeps 6
  • 1 King Bed, 1 Double Bed and 2 Twin Beds OR 1 King Bed

Luxury Penthouse, 2 Bedrooms

  • 1313 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

Executive Suite, 1 King Bed

  • 689 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

uMhlanga

Royal Palm Hotel places you within a 5-minute walk of Ster-Kinekor Gateway and Gateway Theatre of Shopping. This 4-star hotel has 94 rooms and welcomes guests with a restaurant, a full-service spa, and free in-room WiFi. Centrally located in uMhlanga, the hotel is connected to a shopping center, and a short walk from Umhlanga Hospital and KwaZulu-Natal Sharks Board.

What's nearby

  • Gateway Theatre of Shopping - 1 min walk - 0.0 miles
  • Umhlanga Hospital - 5 min walk - 0.3 miles
  • Umhlanga Rocks Beach - 3 min drive - 1.4 miles
  • Umhlanga Lighthouse - 3 min drive - 1.6 miles
  • Umhlanga Main Beach - 4 min drive - 1.8 miles

Getting around

  • King Shaka Intl. Airport (DUR) - 15 min drive

Restaurants

  • ‪Starbucks - ‬4 min walk
  • ‪Ocean Basket - ‬2 min walk
  • ‪Augusta Spur - ‬4 min walk
  • ‪My Diners - ‬4 min walk
  • ‪Cuba Lounge - ‬3 min walk

About this property

Royal Palm Hotel

Central hotel with a full-service spa connected to a shopping center in uMhlanga
Guests staying at Royal Palm Hotel enjoy access to a full-service spa, a gym, and a sauna. If you drive, self parking is ZAR 65 per day, or you can take advantage of the airport shuttle (available 24 hours) for ZAR 350 per person one-way. The front desk is staffed 24/7 to help with concierge services, luggage storage, and securing valuables. Other amenities at this spa hotel include free WiFi in public areas, meeting rooms, and a conference center.
32-inch LED TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Sitting areas, microwaves, and electric kettles are other standard amenities.
Recreational amenities at the hotel include a sauna and a fitness center.
Spa Royale has massage/treatment rooms. Services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.

Languages

Afrikaans, English, Xhosa, Zulu

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Secured, covered self parking on site (ZAR 65 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: ZAR 235 to 235 for adults and ZAR 140 to 140 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • DISH Restaurant

Things to do

  • Full-service spa
  • Gym
  • Sauna
  • Shopping mall
  • Steam room

Family friendly

  • In-room babysitting (surcharge)
  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • Aromatherapy
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 32-inch LED TV with satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Microwave
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately ZAR 235 to 235 for adults, and ZAR 140 to 140 for children
  • Airport shuttle fee: ZAR 350 per person (one-way)
  • Airport shuttle fee per child: ZAR 175 (one-way), (from 6 to 12 years old)
  • Covered self parking fee: ZAR 65 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2 PM—-9:00 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 18 years old.
  • This property accepts credit cards and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Three Cities Royal Palm
aha Royal Palm Hotel Umhlanga
Three Cities Royal Palm Hotel Umhlanga
Three Cities Royal Palm Umhlanga
aha Royal Palm Umhlanga
aha Royal Palm
Three Cities Royal Palm Hotel
Royal Palm Hotel Umhlanga
Royal Palm Umhlanga
aha Royal Palm Hotel
Royal Palm Hotel Hotel
Royal Palm Hotel Umhlanga
Royal Palm Hotel Hotel Umhlanga

Frequently asked questions

Is free cancellation available at Royal Palm Hotel?

Royal Palm Hotel provides free cancellation on certain room rates. For additional details, take a look at the cancellation policy on Orbitz.

What is there to do within easy reach of Royal Palm Hotel?

Located steps from Gateway Theatre of Shopping, this hotel is in uMhlanga, and within a 10-minute walk of KwaZulu-Natal Sharks Board and Ster-Kinekor Gateway. You'll also find Umhlanga Rocks Beach and Umhlanga Lighthouse within a short drive.

Is there parking available at Royal Palm Hotel?

Yes, secured parking is offered for ZAR 65 per day. Accessible parking is also available for guests.

Is there a spa available at Royal Palm Hotel?

Spa Royale is the hotel's spa and services include aromatherapy, body treatments, massages, and mani/pedis.

Does Royal Palm Hotel have a casino at the property?

No, Royal Palm Hotel doesn't have a casino.

Is there an indoor pool at Royal Palm Hotel?

No, there is no indoor pool at this hotel.

Is Royal Palm Hotel a good place to stay for couples?

There are many amenities for couples at this hotel, including in-room massages as well as a bar and a restaurant.

Are there hot tubs at Royal Palm Hotel?

No, but guests can enjoy a steam room at this hotel.

Does Royal Palm Hotel have a restaurant with a breakfast menu?

Yes, Royal Palm Hotel serves a full breakfast for a surcharge each morning at DISH Restaurant.

Does Royal Palm Hotel allow pets to stay for free?

No, pets aren't allowed at Royal Palm Hotel.

Are there connecting rooms at Royal Palm Hotel?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Royal Palm Hotel?

The closest major airport to Royal Palm Hotel is King Shaka Intl. Airport (DUR), which is 11.8 mi away (15 minutes by car).

Are there rooms with balconies at Royal Palm Hotel?

No, you won't find guestrooms with balconies at Royal Palm Hotel.

Royal Palm Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 139 out of 293 reviews
Rating 8 - Good. 95 out of 293 reviews
Rating 6 - Okay. 31 out of 293 reviews
Rating 4 - Poor. 18 out of 293 reviews
Rating 2 - Terrible. 10 out of 293 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Shoaib

Traveled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Robin

Liked: Property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Sakhile

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff
Stayed 1 night in Jan 2025

10/10 Excellent

Virtual

Liked: Cleanliness, staff & service, room comfort
Stayed 11 nights in Dec 2024

10/10 Excellent

brett

Stayed 1 night in Dec 2024

6/10 Okay

Jolene

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointed

The rooms are spacious however maintenance of the hotel and rooms are not 4 star standard. Hotel lobby and lifts are dirty. The rooms carpets are filthy. Some of the furniture needs to be replaced. The staff are extremely rude unfriendly. The only positive is the location
Stayed 1 night in Dec 2024

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

K

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Verona

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2024

10/10 Excellent

shunmoogam

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Overall good value for money spent We have used the property many times .It needs some updating
Stayed 12 nights in Oct 2024

10/10 Excellent

Feroze

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2024

10/10 Excellent

Kingsford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 5 nights in Sep 2024

10/10 Excellent

Lorraine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Home away from home

Royal palm hotel very much welcoming beautifully laid up
Stayed 1 night in Sep 2024

10/10 Excellent

Verona

Stayed 5 nights in Sep 2024

10/10 Excellent

Shamikah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Ron, Pleasant Grove

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Stayed 2 nights in Jul 2024

8/10 Good

Mohendran

Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great room

Great room, everything you need
Stayed 1 night in Jun 2024

10/10 Excellent

Agent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The check in was seamless and they even ended upgrading us to a 3 bedroom free of charge. The rooms were clean and modern and conveniently situated within walking distance of Gateway. Great stay!
Stayed 2 nights in Jun 2024

2/10 Terrible

Justice

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

hlulani

Stayed 5 nights in Jun 2024

8/10 Good

Vasuthdaven

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Apr 2024

10/10 Excellent

Ian A

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Mar 2024

10/10 Excellent

lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location,spacious room,wonderful service
Stayed 8 nights in Feb 2024