See all properties

MUWA NISEKO

4.0 star property
Slopeside hotel steps from Niseko Mountain Resort Grand Hirafu

Choose dates to view prices

Photo gallery for MUWA NISEKO

Exterior
4 Bedroom Suite with Onsen, Non Smoking | View from room
4 Bedroom Suite with Onsen, Non Smoking | Living area | 43-inch Smart TV with digital channels, toys, heated floors
2 Bedroom Suite Annupuri View, Non Smoking | 2 bedrooms, premium bedding, in-room safe, desk
2 Bedroom Suite Annupuri View, Non Smoking | 2 bedrooms, premium bedding, in-room safe, desk

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Parking available
  • Spa
  • Kitchen
  • Laundry

Explore the area

Map
1-jo 3-chome, 10-1 Niseko Hirafu, Kutchan, Hokkaido, 0440080
  • Niseko Mountain Resort Grand Hirafu
    ‪1 min walk‬
  • Niseko Hanazono Resort
  • Niseko Annupuri International Ski Area

Book today, save on your next hotel stay

It's that easy when you're a member of Orbitz Rewards. It's free to join!

Room options

View all photos for 2 Bedroom Suite, Non Smoking

2 Bedroom Suite, Non Smoking | 2 bedrooms, premium bedding, in-room safe, desk

2 Bedroom Suite, Non Smoking

  • 958 sq ft
  • Resort view
  • Sleeps 4
  • 4 Twin Beds

View all photos for Signature King Suite Ski in / out, Non Smoking

Signature King Suite Ski in / out, Non Smoking | Living area | 43-inch Smart TV with digital channels, toys, heated floors

Signature King Suite Ski in / out, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for 2.5 Bedroom Suite with Onsen Annupuri View, Non Smoking

2.5 Bedroom Suite with Onsen Annupuri View, Non Smoking | View from room

2.5 Bedroom Suite with Onsen Annupuri View, Non Smoking

  • Mountain view
  • Sleeps 5
  • 4 Twin Beds and 1 Queen Murphy Bed

View all photos for Deluxe Twin Low, Non Smoking

Deluxe Twin Low, Non Smoking | 2 bedrooms, premium bedding, in-room safe, desk

Deluxe Twin Low, Non Smoking

  • 484 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for 2 Bedroom Suite Annupuri View, Non Smoking

2 Bedroom Suite Annupuri View, Non Smoking | 2 bedrooms, premium bedding, in-room safe, desk

2 Bedroom Suite Annupuri View, Non Smoking

  • Mountain view
  • Sleeps 4
  • 4 Twin Beds

View all photos for Deluxe Twin, Non Smoking

Deluxe Twin, Non Smoking | 2 bedrooms, premium bedding, in-room safe, desk

Deluxe Twin, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 484 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for King Suite Annupuri View, Non Smoking

King Suite Annupuri View, Non Smoking | 2 bedrooms, premium bedding, in-room safe, desk

King Suite Annupuri View, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive 4 Bedroom Suite with Onsen Annupuri View, Non Smoking

Executive 4 Bedroom Suite with Onsen Annupuri View, Non Smoking | 2 bedrooms, premium bedding, in-room safe, desk

Executive 4 Bedroom Suite with Onsen Annupuri View, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • Sleeps 8
  • 6 Twin Beds and 1 King Bed

View all photos for King Suite with Onsen, Non Smoking

King Suite with Onsen, Non Smoking | 2 bedrooms, premium bedding, in-room safe, desk

King Suite with Onsen, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier King Suite, Non Smoking

Premier King Suite, Non Smoking | 2 bedrooms, premium bedding, in-room safe, desk

Premier King Suite, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for King Suite, Non Smoking

2 bedrooms, premium bedding, in-room safe, desk

King Suite, Non Smoking

  • 700 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for 4 Bedroom Suite with Onsen, Non Smoking

4 Bedroom Suite with Onsen, Non Smoking | 2 bedrooms, premium bedding, in-room safe, desk

4 Bedroom Suite with Onsen, Non Smoking

  • Mountain view
  • Sleeps 8
  • 1 King Bed and 6 Twin Beds

View all photos for King Suite Annupuri

2 bedrooms, premium bedding, in-room safe, desk

King Suite Annupuri

  • Sleeps 3
  • 1 King Bed

View all photos for King Suite

2 bedrooms, premium bedding, in-room safe, desk

King Suite

  • Sleeps 2
  • 1 King Bed

View all photos for 2 Bedroom Suite Annupuri

43-inch Smart TV with digital channels, toys, heated floors

2 Bedroom Suite Annupuri

  • Sleeps 4
  • 4 Twin Beds

View all photos for 2 Bedroom Suite

2 bedrooms, premium bedding, in-room safe, desk

2 Bedroom Suite

  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Twin Room

2 bedrooms, premium bedding, in-room safe, desk

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for 4 Bedroom Suite With Onsen

2 bedrooms, premium bedding, in-room safe, desk

4 Bedroom Suite With Onsen

  • Sleeps 8
  • 1 King Bed and 6 Twin Beds

View all photos for Executive 4 Bedroom Suite With Onsen

43-inch Smart TV with digital channels, toys, heated floors

Executive 4 Bedroom Suite With Onsen

  • Sleeps 8
  • 6 Twin Beds and 1 King Bed

View all photos for Premier King Suite

Dining

Premier King Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Signature King Suite Ski In / Out

Living area | 43-inch Smart TV with digital channels, toys, heated floors

Signature King Suite Ski In / Out

  • Sleeps 3
  • 1 King Bed

View all photos for 2.5 Bedroom Suite With Onsen Annupuri View

43-inch Smart TV with digital channels, toys, heated floors

2.5 Bedroom Suite With Onsen Annupuri View

  • Sleeps 5
  • 4 Twin Beds and 1 Double Bed

View all photos for King Suite With Onsen

2 bedrooms, premium bedding, in-room safe, desk

King Suite With Onsen

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Low_No View

2 bedrooms, premium bedding, in-room safe, desk

Deluxe Twin Low_No View

  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Kutchan

MUWA NISEKO places you next to Niseko Mountain Resort Grand Hirafu and within 2 miles (3 km) of other popular attractions like Annupuri. This 4-star hotel has 113 guestrooms and offers conveniences like 2 restaurants, ski-in/ski-out access, and free in-room WiFi.

What's nearby

  • Niseko Mountain Resort Grand Hirafu - 1 min walk - 0.0 miles
  • Niseko Takahashi Dairy Farm - 9 min drive - 4.5 miles
  • Kutchancho Asahigaoka Ski Area - 11 min drive - 4.8 miles
  • Niseko Annupuri Gondola - 15 min drive - 7.8 miles
  • White Isle Niseko Snowmobile Park - 19 min drive - 10.0 miles

Getting around

  • Kutchan Station - 10 min drive
  • New Chitose Intl. Airport (CTS) - 121 min drive

Restaurants

  • ‪Wild Bill's - ‬10 min walk
  • ‪Shiki Niseko Lobby Lounge - ‬12 min walk
  • ‪Bang-Bang - ‬6 min walk
  • ‪% Arabica Niseko Hirafu188 - ‬7 min walk
  • ‪Musu - ‬10 min walk

About this property

MUWA NISEKO

Slopeside hotel steps from Niseko Mountain Resort Grand Hirafu
Ski-in/ski-out access, a steam room, and free WiFi in public areas are featured at MUWA NISEKO. Valet parking is available for JPY 5000 per day, and there's also a free train station shuttle. The front desk has multilingual staff on hand 24/7 to help with concierge services, dry cleaning/laundry, and access to locker space. Other amenities at this ski hotel include a terrace, laundry facilities, and a fireplace in the lobby.
Guests can expect free WiFi and 43-inch Smart TVs with digital channels. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, hair dryers, and bidets. Other amenities include kitchens, washers/dryers, and refrigerators. Housekeeping is available on request.
Recreational amenities at the hotel include ski-in/ski-out access and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms including rooms for couples. Services include deep-tissue massages and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Private bath/onsen services include an indoor private bath (in communal space). Public bath/onsen services include an indoor public bath (no minerals). This service features separate men and women areas. The ryokan bathing area is open from 7:00 AM to 10:00 PM. There are 2 indoor/outdoor hot springs open between 10:00 AM and 11:00 PM. The temperature in the hot springs is set to 100°F.

Languages

Chinese (Mandarin), English, Japanese

Similar properties

7 restaurants, breakfast, lunch, dinner served; Japanese cuisine

Park Hyatt Niseko Hanazono

  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
9.6 out of 10, Exceptional, 146 reviews
$301 nightly
The price is $339
Jul 15 - Jul 16
All taxes and fees included in total
Park Hyatt Niseko Hanazono

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free train station pick-up and drop-off shuttle from 10:00 AM to 7:00 PM
  • Train station shuttle on request
  • Bus station shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Valet parking on site (JPY 5,000 per day)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 restaurants
  • Couples/private dining

Restaurants on site

  • HITO by TACUBO
  • Sukiyaki HIYAMA

Things to do

  • 2 indoor/outdoor hot springs
  • Ski equipment rentals
  • Ski lessons
  • Ski lift privileges
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Snow sports gear
  • Steam room

Family friendly

  • Baby toys
  • Children's games
  • Children's toys
  • Dining table
  • In-room kitchen
  • In-room refrigerator
  • In-room washer/dryer
  • Laundry facilities
  • Pool toys
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Firepit
  • Garden
  • In the mountains
  • Outdoor entertainment area
  • Terrace

Spa

  • 2 indoor hot springs
  • 2 indoor/outdoor hot springs
  • 2 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot springs open from 10:00 AM - 11:00 PM
  • Hot springs water temperature - 100 ºF
  • Private indoor bath (no minerals) in communal space
  • Public bath open from 7:00 AM - 10:00 PM
  • Public indoor bath (no minerals)
  • Separate men/women areas in public bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Front entrance ramp
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • Built in 2023
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with premium digital channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Electric kettle
  • Free bottled water
  • Freezer
  • Kitchen
  • Oven
  • Paper towels
  • Refrigerator
  • Restaurant dining guides
  • Toaster

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Heated floor
  • Heating
  • Iron/ironing board on request
  • Laundry detergent
  • Phone
  • Safe
  • Soundproofed rooms
  • Washer/dryer
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the train station and bus station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night
  • An effective city/local tax rate of 2.00 percent will be charged

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Valet parking fee: JPY 5000 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
  • Check-in: 3:00 PM—-10:00 PM
  • Check-out: 11:00 AM
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the free shuttle service to and from the train station. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Hot springs access available from 10:00 AM to 11:00 PM.
  • Reservations need to made in advance for massage services, spa treatments, and private bath/onsen. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos are not able to use the onsite public bathing facilities.

Property is also known as

Muwa Niseko Hotel
Muwa Niseko Kutchan
Muwa Niseko Hotel Kutchan

Frequently asked questions

What is there to do around MUWA NISEKO?

This hotel in Kutchan is within a 10-minute walk of Niseko Mountain Resort Grand Hirafu and Niseko-Shakotan-Otarukaigan Quasi-National Park. You'll also find Niseko Hanazono Resort and Shikotsu-Toya National Park within a short drive.

How much does it cost to stay at MUWA NISEKO?

As of Jul 1, 2025, prices found for a 1-night stay for 2 adults at MUWA NISEKO on Jul 11, 2025 start from $211.18, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at MUWA NISEKO?

Yes, valet parking is offered for JPY 5,000 per day.

Is there a spa available at MUWA NISEKO?

Spa services at the hotel include deep-tissue massages, couples treatments, and aromatherapy.

Does MUWA NISEKO feature a casino on the premises?

No, MUWA NISEKO doesn't have a casino.

Is there an indoor pool at MUWA NISEKO?

No, there is no indoor pool at this hotel.

Is MUWA NISEKO good for couples?

There are plenty of amenities for couples at this hotel, including 2 restaurants, 2 indoor/outdoor hot springs, and ski-in/out access.

Are there hot tubs at MUWA NISEKO?

No, but this hotel does have 2 indoor hot springs.

Does MUWA NISEKO have a restaurant with a breakfast menu?

Yes, MUWA NISEKO has 2 restaurants, and serves free buffet breakfast each morning.

Does MUWA NISEKO allow pets to stay free of charge?

No, pets aren't allowed at MUWA NISEKO.

Does MUWA NISEKO have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Are there rooms with balconies that I can book at MUWA NISEKO?

No, at MUWA NISEKO, there aren't any guestrooms that list a balcony.

MUWA NISEKO Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 45 out of 58 reviews
Rating 8 - Good. 9 out of 58 reviews
Rating 6 - Okay. 1 out of 58 reviews
Rating 4 - Poor. 2 out of 58 reviews
Rating 2 - Terrible. 1 out of 58 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ricardo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muwa is by far the hotel with the best service in Niseko area. People are kind and with an excellent training. The rooms are very beautiful and clean. The ski changing rooms are very practical. My favorite ski hotel
Stayed 3 nights in Mar 2025

10/10 Excellent

Jaime

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a perfect stay at Muwa. The property was in superb condition and our room was large, clean and very well-appointed. Staff were very helpful and friendly, whilst the ski in/out and complimentary shuttle facilities were excellent.

10/10 Excellent

Aneka

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible property, well located for ski-in, ski-out access. Beautiful rooms, nicely presented with all the amenities needed. Breakfast was perfect, huge array of quality ingredients. Both the public onsen and private onsen we booked (extra charge) were fabulous. Staff were excellent, extremely friendly, going above and beyond wherever possible. Incredible stay, we will return.
Stayed 6 nights in Mar 2025

10/10 Excellent

Bryan

Stayed 4 nights in Mar 2025

10/10 Excellent

Bryan, Washington

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Muwa Niseko is fantastic. Truly a great hotel with proper ski-in/out with excellent facilities and rooms.
Stayed 7 nights in Mar 2025

10/10 Excellent

Steven

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing, the room exceeded expectations and the ski in ski out location was very convenient. Would highly recommend.
Stayed 3 nights in Mar 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really amazing ski experience, the spa was wonderful too, and the shuttle to restaurants is a wonderful helpful addition
Stayed 4 nights in Mar 2025

10/10 Excellent

Emmanuel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Qianxia

Stayed 4 nights in Mar 2025

10/10 Excellent

Cristian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing solo trip up to Niseko reagion
Stayed 2 nights in Mar 2025

10/10 Excellent

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at MUWA was 10/10. Stunning hotel with a beautiful spacious room overlooking the slopes. Right next to the snowboarding base which was perfect for us. It’s a bit of walk down to the restaurants and food trucks and an uphill walk back to the hotel but not an issue, kept us fit :D
Stayed 6 nights in Feb 2025

8/10 Good

Tiffany

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Feb 2025

8/10 Good

Johnson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

8/10 Good

Gaye

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We did not like the limited choice of eating places. There were 2 formal restaurants - no cafe or casual dining, all extremely expensive. In the Italian restaurant, the sides came at the same time as the appetisers, instead of with the Mains!!! There was no room service option. Luckily there was a small shop with frozen food which could be eaten in the room. Terrible kitchen design in room, need tk stand on a stool to get the crockery 😵‍💫
Stayed 7 nights in Jan 2025

10/10 Excellent

Fiona

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant ski in ski out hotel.
Stayed 8 nights in Jan 2025

10/10 Excellent

CARLOS

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a fantastic hotel. Its architecture is Incredibly elegant and functional, has the best restaurants in Niseko by a margin particularly the Japanese restaurant. The staff is very kind and amiable. The rooms are very well designed and cozy with excellent sound insulation. It is a ski-in ski-out hotel in the best location in the HIRAFU section of the mountain, with great ski room and equipment rental available. Undoubtedly one of the top ski hotels of the world. It became the favorite for me and my family. Excellent experience overall!!
Stayed 9 nights in Dec 2024

10/10 Excellent

Minh Nhut

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best new ski resort hotel in Japan in 2024 for a reason. Absolutely no complain, except that it's cheaper to book directly vs booking through Expedia.
Stayed 4 nights in Dec 2024

4/10 Poor

Verified traveler

Traveled with group
Liked: Property conditions & facilities
Disliked: Staff & service
new hotel with new hotel service. Supposedly we were to get room service everyday (we booked a 2bdr suite), but on some days they forgot to clean our room?
Stayed 6 nights in Dec 2024

10/10 Excellent

JunHong

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 3 nights in Oct 2024

4/10 Poor

My Hong

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muwa is an exceptional property, particularly for skiing enthusiasts. The accommodations are excellent, and the location is ideal, right next to the ski fields. However, transportation and dining options can be challenging, and communication with the staff is somewhat limited. It's essential to plan ahead, as assistance is often unavailable on short notice. Despite these drawbacks, the overall experience is quite positive.
Stayed 3 nights in Dec 2024

8/10 Good

Gerard

Liked: Cleanliness, staff & service, property conditions & facilities
An amazing ski in ski out luxury hotel with exquisite facilities, friendly staff, and a ski shop. A few kinks to iron out- mainly regarding their shuttle service and lack of food and drink at the hotel between 3-5pm.
Stayed 3 nights in Dec 2024

10/10 Excellent

Paul

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place and great amenities, a perfect stay. My parents and partner could not stop raving about everything. The parking lot is a little muddy in certain parts so watch out for that.
Stayed 2 nights in Nov 2024

10/10 Excellent

Neville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location with great views.
Stayed 2 nights in Oct 2024

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our experience at the luxury resort. We loved its architecture and interior design. The breakfast was delicious. The hotel staff were hospitable, helpful and spoke fluent English. Alvin was a tremendous help when we were checking out of the property. The ¥5000 per night for valet parking within the property was exorbitant, especially during the off peak season.We chose to park our rental car at the free parking instead.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay. Right on the slopes. Beautiful hotel. Very clean. Expensive but lovely convenient hotel. Breakfast was awesome!
Stayed 4 nights in Feb 2024