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Akan Yuku no Sato Tsuruga

4.0 star property

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Photo gallery for Akan Yuku no Sato Tsuruga

A clear pool with a view of a mountain and a lake.
A modern hotel room with a large window offering a view of a lake and mountains.
Public bath
A natural hot spring surrounded by large rocks and trees, with a view of a lake and mountains in the distance.
A modern room with a large window offering a lake view, a dining area with a glass table, and a cozy seating area with a sofa and chair.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
4-6-10 Akanko-onsen,Tsuruga kan Annex, building, Akan-cho Kushiro-shi, Kushiro, Hokkaido, 085-0462
  • Place, Akan Mashu National Park
    ‪1 min walk‬
  • Place, Lake Akan
    ‪5 min walk‬
  • Place, Ainu Kotan
    ‪6 min walk‬
  • Airport, Kushiro (KUH)
    ‪77 min drive‬

Room options

View all photos for Bekkan Japanese Style Room With Open Air Bath And Forest View

Bathroom | Free toiletries, hair dryer, slippers, bidet

Bekkan Japanese Style Room With Open Air Bath And Forest View

  • Sleeps 4
  • Free WiFi

View all photos for (SHIORI) Traditional Room for Group, Town View, Non Smoking

A traditional Japanese room with tatami flooring, a low table, and four chairs.

(SHIORI) Traditional Room for Group, Town View, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 560 sq ft
  • Sleeps 8
  • 8 Twin Futons
  • Free WiFi

View all photos for RERA (Ainu Culture) Japanese Style Room, Non Smoking

A traditional Japanese room with tatami flooring, a low table with chairs, a sliding door with a decorative screen, and a television on a wooden stand.

RERA (Ainu Culture) Japanese Style Room, Non Smoking

  • 387 sq ft
  • Sleeps 4
  • 4 Twin Futons
  • Free WiFi

View all photos for RERA (Ainu Culture), Japanese Western Style Room, Non Smoking

A hotel room with two beds, a small table, a chair, a sofa, and a window with curtains.

RERA (Ainu Culture), Japanese Western Style Room, Non Smoking

  • 344 sq ft
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons
  • Free WiFi

View all photos for RERA (Ainu Culture) Twin Room Non Smoking

A hotel room with two beds, a TV, a desk, and a seating area with a view of the outside.

RERA (Ainu Culture) Twin Room Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 344 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for (SHIORI) Traditional Room Non Smoking

(SHIORI) Traditional Room Non Smoking | In-room safe, desk, free WiFi, bed sheets

(SHIORI) Traditional Room Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 495 sq ft
  • Sleeps 5
  • 5 Twin Futons
  • Free WiFi

View all photos for (SHIORI) Traditional Room for Group, Lake View, Non Smoking

(SHIORI) Traditional Room for Group, Lake View, Non Smoking | In-room safe, desk, free WiFi, bed sheets

(SHIORI) Traditional Room for Group, Lake View, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • Lake view
  • 710 sq ft
  • Sleeps 8
  • 8 Twin Futons
  • Free WiFi

View all photos for (KOMOREBI)Japanese & Western Room with Shower Booth, Non-Smoking

(KOMOREBI)Japanese & Western Room with Shower Booth, Non-Smoking | In-room safe, desk, free WiFi, bed sheets

(KOMOREBI)Japanese & Western Room with Shower Booth, Non-Smoking

  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for (KOMOREBI) Japanese Western Style Room with Jet Bath, Non Smoking

(KOMOREBI) Japanese Western Style Room with Jet Bath, Non Smoking | In-room safe, desk, free WiFi, bed sheets

(KOMOREBI) Japanese Western Style Room with Jet Bath, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 463 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for (KOMOREBI) Deluxe Japanese Western Style Room with Jet Bath, Non Smoking

(KOMOREBI) Deluxe Japanese Western Style Room with Jet Bath, Non Smoking | In-room safe, desk, free WiFi, bed sheets

(KOMOREBI) Deluxe Japanese Western Style Room with Jet Bath, Non Smoking

  • 753 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for (KOMOREBI) Traditional Twin Room with Jet Bath, Non Smoking

(KOMOREBI) Traditional Twin Room with Jet Bath, Non Smoking | In-room safe, desk, free WiFi, bed sheets

(KOMOREBI) Traditional Twin Room with Jet Bath, Non Smoking

  • 322 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for (WINGS) Twin Room, Non Smoking

A hotel room with two beds, a large window with a view of greenery, a small table, and a wall-mounted artwork.

(WINGS) Twin Room, Non Smoking

  • Sleeps 2
  • Free WiFi

View all photos for Rera Japanese Style Twin Room

In-room safe, desk, free WiFi, bed sheets

Rera Japanese Style Twin Room

  • Sleeps 3
  • Free WiFi

View all photos for (BEKKAN) Japanese Western Room with Premium Kaiseki Dinner, Non Smoking

A hotel room with a large bed, a desk, a television, and a view of a lake.

(BEKKAN) Japanese Western Room with Premium Kaiseki Dinner, Non Smoking

  • Lake view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons
  • Free WiFi

View all photos for (BEKKAN) Japanese Room with Open-Air Bath & Premium Kaiseki Dinner, Non Smoking

(BEKKAN) Japanese Room with Open-Air Bath & Premium Kaiseki Dinner, Non Smoking | In-room safe, desk, free WiFi, bed sheets

(BEKKAN) Japanese Room with Open-Air Bath & Premium Kaiseki Dinner, Non Smoking

  • Partial lake view
  • 560 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Futons
  • Free WiFi

View all photos for (BEKKAN) Panoramic View Corner Room with Onsen Bath & Premium Kaiseki Dinner, Non Smoking

A modern hotel room with a large window offering a view of a lake and mountains.

(BEKKAN) Panoramic View Corner Room with Onsen Bath & Premium Kaiseki Dinner, Non Smoking

  • Lake view
  • 614 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons
  • Free WiFi

View all photos for (BEKKAN) Executive Japanese Western Room with Onsen Bath & Premium Kaiseki Dinner, Non Smoking

A modern living room with a sofa, a coffee table, and a dining area with a red curtain backdrop.

(BEKKAN) Executive Japanese Western Room with Onsen Bath & Premium Kaiseki Dinner, Non Smoking

  • Lake view
  • 958 sq ft
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons
  • Free WiFi

View all photos for (BEKKAN) Premium Japanese Western Style Room with Premium Kaiseki Dinner, Non Smoking

A traditional Japanese-style room with tatami flooring, a low table with cushions, and sliding doors.

(BEKKAN) Premium Japanese Western Style Room with Premium Kaiseki Dinner, Non Smoking

  • Lake view
  • 1012 sq ft
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons
  • Free WiFi

View all photos for (WINGS) Lake View Deluxe Japanese Western Room, Non Smoking

(WINGS) Lake View Deluxe Japanese Western Room, Non Smoking | In-room safe, desk, free WiFi, bed sheets

(WINGS) Lake View Deluxe Japanese Western Room, Non Smoking

  • Lake view
  • 775 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 2 Twin Futons
  • Free WiFi

View all photos for (WINGS) Lake View Twin Room, Non Smoking

(WINGS) Lake View Twin Room, Non Smoking | In-room safe, desk, free WiFi, bed sheets

(WINGS) Lake View Twin Room, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • Lake view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for (WINGS) Twin Room, Non Smoking

(WINGS) Twin Room, Non Smoking | In-room safe, desk, free WiFi, bed sheets

(WINGS) Twin Room, Non Smoking

7.0 out of 10
Good
(4 reviews)
  • 388 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for (WINGS) Japanese Style Room, Non Smoking

(WINGS) Japanese Style Room, Non Smoking | In-room safe, desk, free WiFi, bed sheets

(WINGS) Japanese Style Room, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 398 sq ft
  • 1 bedroom
  • Sleeps 5
  • 5 Twin Futons
  • Free WiFi

View all photos for (WINGS) Japanese Style Room with Shower Booth, Non Smoking

(WINGS) Japanese Style Room with Shower Booth, Non Smoking | In-room safe, desk, free WiFi, bed sheets

(WINGS) Japanese Style Room with Shower Booth, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 398 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Futons
  • Free WiFi

View all photos for (BEKKAN) Japanese Western Room with Open-Air Bath & Premium Kaiseki Dinner, Non Smoking

(BEKKAN) Japanese Western Room with Open-Air Bath & Premium Kaiseki Dinner, Non Smoking | In-room safe, desk, free WiFi, bed sheets

(BEKKAN) Japanese Western Room with Open-Air Bath & Premium Kaiseki Dinner, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons
  • Free WiFi

View all photos for (BEKKAN) Western Room with Open-Air Bath & Premium Kaiseki Dinner, Non Smoking

(BEKKAN) Western Room with Open-Air Bath & Premium Kaiseki Dinner, Non Smoking | In-room safe, desk, free WiFi, bed sheets

(BEKKAN) Western Room with Open-Air Bath & Premium Kaiseki Dinner, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for (WINGS) Lake View Suite Room with Sauna, Non Smoking

(WINGS) Lake View Suite Room with Sauna, Non Smoking | In-room safe, desk, free WiFi, bed sheets

(WINGS) Lake View Suite Room with Sauna, Non Smoking

  • Lake view
  • 1163 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 2 Twin Futons
  • Free WiFi

About the neighborhood

Kushiro

Akan Yuku no Sato Tsuruga places you next to Lake Akan and within a 5-minute walk of Akanko Ainu Theater Ikoro. This 269-room, 4-star hotel welcomes guests with conveniences like a full-service spa, free in-room WiFi, and free self parking.

What's nearby

  • Akan Mashu National Park - 1 min walk - 0.0 miles
  • Akanko Ainu Theater Ikoro - 3 min walk - 0.2 miles
  • Lake Akan - 5 min walk - 0.3 miles
  • Ainu Kotan - 6 min walk - 0.4 miles
  • Akankohan Eco Museum Center - 14 min walk - 0.8 miles

Getting around

  • Mashu Station - 36 min drive
  • Kushiro Airport (KUH) - 72 min drive

Restaurants

  • ‪MAIN DINING TENGA 天河 - ‬1 min walk
  • ‪民芸喫茶 ポロンノ - ‬2 min walk
  • ‪奈辺久 - ‬3 min walk
  • ‪海兵 - ‬2 min walk
  • ‪Restaurant WAKKA PIRKA(ワッカピリカ) - ‬6 min drive

About this property

Akan Yuku no Sato Tsuruga

Guests staying at Akan Yuku no Sato Tsuruga enjoy access to a full-service spa, a gym, and free WiFi in public areas. There's free parking if you drive. The 24-hour front desk has multilingual staff ready to assist with securing valuables, luggage storage, and concierge services. Other amenities at this hot springs hotel include meeting rooms, coffee/tea in a common area, and a microwave in a common area.
32-inch LCD TVs come with digital channels, and guests can stay connected with free WiFi. Beds are dressed in pillow menus and bathrooms offer hair dryers and free toiletries. Refrigerators, electric kettles, and safes are also standard.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas. There are hot springs on site.

Similar properties

Reception
THE FOREST AKAN TSURUGA RESORT
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  • Hot tub
  • Parking included
  • Free WiFi
  • Restaurant
8.4 out of 10, Very Good, 265 reviews
$189 nightly
The price is $213
Jul 12 - Jul 13
THE FOREST AKAN TSURUGA RESORT

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle nearby
  • Free uncovered self parking on site
  • Onsite parking includes off-street options

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • KITARIKYU
  • TENGA

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Full-service spa
  • Gym
  • Hot springs
  • Library
  • Shopping
  • Ski passes

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • In a national park
  • On a lake

Full-service spa

  • Hot springs
  • Massage
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility

More

  • 2 buildings
  • 9 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Please contact the property in advance if arriving after 7 PM in order to arrange dinner service.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 300.00 per person, per night. This tax does not apply to children under 16 years of age.

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-7 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for private bath/onsen. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Guests with tattoos are not able to use the onsite public bathing facilities.

Property is also known as

Akan Yukyu no sato Tsuruga
Akan Yukyu no sato Tsuruga Hotel
Yukyu no sato Tsuruga
Yukyu no sato Tsuruga Hotel
Akan Yuku no Sato Tsuruga Hotel
Yuku no Sato Tsuruga Hotel
Yuku no Sato Tsuruga
Akan Yuku no Sato Tsuruga Hotel Kushiro
Akan Yuku no Sato Tsuruga Hotel
Akan Yuku no Sato Tsuruga Kushiro
Akan Yuku no Sato Tsuruga Hotel Kushiro

Frequently asked questions

Is free cancellation available at Akan Yuku no Sato Tsuruga?

Akan Yuku no Sato Tsuruga offers free cancellation on some room rates. For additional details, look at the cancellation policy on our site.

How much does it cost to stay at Akan Yuku no Sato Tsuruga?

As of Jul 4, 2026, prices found for a 1-night stay for 2 adults at Akan Yuku no Sato Tsuruga on Jul 12, 2026 start from $305, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Akan Yuku no Sato Tsuruga?

This hotel is located in Kushiro, just steps from Lake Akan and Akanko Ainu Theater Ikoro, and within a short walk of Ainu Kotan. You'll also find Tarō Lake and Akankohan Eco Museum Center within a short drive.

Will I be able to park at Akan Yuku no Sato Tsuruga?

Yes, uncovered self parking is offered for free at the hotel.

Is there a spa at Akan Yuku no Sato Tsuruga?

There is a full-service spa available for guests to enjoy and services include massages.

Does Akan Yuku no Sato Tsuruga have a casino on the premises?

No, Akan Yuku no Sato Tsuruga doesn't have a casino.

Will I find an indoor pool at Akan Yuku no Sato Tsuruga?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Akan Yuku no Sato Tsuruga?

This lakeside hotel offers plenty of amenities for couples including 2 restaurants, hot springs, and a full-service spa.

Are there hot tubs at Akan Yuku no Sato Tsuruga?

No, but some guestrooms at this hotel feature jetted bathtubs.

Does Akan Yuku no Sato Tsuruga have a restaurant with a breakfast menu?

Yes, Akan Yuku no Sato Tsuruga has 2 restaurants, and serves breakfast for a surcharge.

Will Akan Yuku no Sato Tsuruga allow pets to stay free of charge?

No, pets aren't allowed at Akan Yuku no Sato Tsuruga.

Are there connecting rooms at Akan Yuku no Sato Tsuruga?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Akan Yuku no Sato Tsuruga?

The closest major airport to Akan Yuku no Sato Tsuruga is Kushiro Airport (KUH), which is about 27.5 mi away.

Can I book a room with a balcony at Akan Yuku no Sato Tsuruga?

No, there aren't any guestrooms at Akan Yuku no Sato Tsuruga that offer a balcony.

Akan Yuku no Sato Tsuruga Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 252 out of 435 reviews
Rating 8 - Good. 145 out of 435 reviews
Rating 6 - Okay. 27 out of 435 reviews
Rating 4 - Poor. 7 out of 435 reviews
Rating 2 - Terrible. 4 out of 435 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

CHWEE LUAN

Liked: Cleanliness, staff & service, amenities
Clean and comfortable. Good onsen and varied buffet breakfast and dinner. Will pick here again if visiting lake Akan in future.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Doris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful hotel and property with lake views. Quick walk to boat tours & shuttle to rest of town if needed.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing sunrise view from the room with lake view.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Tan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect hotel

Good location overseeing Lake Akan, four different places for onsen experience. Very good and generous dinner and breakfast provided. Near to Bokke walking trail which is highly recommended. A must stay if you visit Lake Akan.
Stayed 1 night in Jun 2025
Verified

8/10 Good

Irena

Liked: Cleanliness
Disliked: Property conditions & facilities
Great services, breakfast and inner buffet, fun activities in the hotel as well as outside. Rooms severely need an upgrade though..
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

liliana

Liked: Cleanliness, staff & service, property conditions & facilities
Great location overlooking Lake Akan with a delicious breakfast and dinner. The Onsen facilities are beautiful and enjoyable
Stayed 1 night in May 2024
Verified

10/10 Excellent

Wing Lim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel but so many people waiting for the buffet breakfast, the onsen was very good.
Stayed 1 night in Feb 2023
Verified

6/10 Okay

Wai Kwong

dinner buffet is inferior
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful setting
Stayed 2 nights in Jul 2024
Verified

8/10 Good

Billy

Liked: Cleanliness, staff & service, amenities
The property is great!
Stayed 1 night in Feb 2023
Verified

10/10 Excellent

FAT KIT HAROLD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel just near Aken lake! beautiful view and decorations within hotel. Clean and tidy with large room; Buffet dinner and breakfast with very good Japanese, Asian and Western foods. 2 Very good Onsen at the 1/F and roof top with gorgeous view. Staffs are helpful.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exquisite. Will book a longer stay here next time.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, property conditions & facilities
The onsen / hot bath of this hotel is amazing! Will definitely come back here again.
Stayed 2 nights in Jun 2023
Verified

8/10 Good

Wu Chung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The dinning place is terrible
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Chiew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NEverything about the hotel is superb from room to buffet food offered, the Onsen pools and self service laundry facilities. They also have professional violin entertainment in the evenings. While the hospitality is unique with ladies in kimono bowing & greeting upon arrival & departure, the only odd thing, is no luggage assistance at all and we wonder how the elderly are able to cope.
Professional violin entertainment
Hotel
Lobby
A must: stop by at about 25km before the hotel to enjoy delicious, sweet & crunchy hot corns.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Vicky

Liked: Cleanliness, staff & service, property conditions & facilities
The lake just behind the hotel, and opposite side has a lot of shop.
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Eriin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at Akan Yuku no Sato Tsuruga. The buffet dinner is a good option if you have picky eaters in your group. It’s a good location and the staff are all lovely. We got a room with a private onsen which was a wonderful addition. Would highly recommend and hope to be back soon.
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courteous and attentive staff. Clean rooms.
Stayed 1 night in Jul 2024
Verified

8/10 Good

Lim

Liked: Staff & service, property conditions & facilities, room comfort
Excellent room provided. Cozy & big room . But buffet dinner quality & variety to be improved .
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow, what a wonderful experience. I'm surprised they only give it three stars. I feel so fortunate for having stayed there!
Stayed 3 nights in Oct 2023
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, amenities
Food is excellent. Onsen great. Staff cheerful and well trained. Some equipment like the Japanese style bidet had the ‘in need of service’ light flashing. Surrounding area beautiful.
Stayed 3 nights in Jun 2024
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
View is very nice. Room is very specious. But bathroom is very small.
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
16 days or touring from Kyoto to Hokkaido. 8 High end hotels. This one was my very favorite!! Get a corner lake view——soooo worth it. Can’t wait to come back.
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice spa and buffet! This is a large hotel that pays attention to detail. The staff are excellent and friendly, multiple languages spoken wit hi in the hotel staff. The spa is very impressive, and worth the price of the hotel. Buffet food is excellent in taste and quality, very hard to do on such a large scale, but Tsuruga at Akan does it splendidly. I had a very wonderful experience from check in to check out.
Stayed 1 night in Feb 2023
Verified

4/10 Poor

Mitsuhiro

Room is too small
Stayed 2 nights in Jul 2025