There was some confusion on initial check-in. I was asked to submit a CC for payment even though I had informed them that I had booked and paid through a travel website. Even after a manager was called, it took a few minutes to clear up the confusion. I was given the wrong type of room (reserved and paid for Twin Superior) but was provided a regular Twin. Called reception to complain and was then given the correct room type. Staff was very friendly and courteous. Hotel is clean. Free WiFi a bonus. Biggest complaint was the bathroom. Water pressure was relatively low and shower water temp choices were either hot or very hot. Toilet flush was weak. Food and beverages are quite pricey. Overall, hotel is over-priced. Nothing extraordinary about the hotel. Would stay there again because of location and staff. Outdoor terrace and poolside provide excellent sunset views.
Everyone was very nice and helpful. Food was good. Room was comfortable and the AC worked great. Bed could have been a bit softer for me, but many poole like firm beds. Walk to the beach was not worth it because the beach was dirty and not the kind you would want to walk along. Pool was nice
Booked a suit but the AC was not working properly. I was than given a standard room for the night for them to fix the issue. The next day I was given another suit. They charged me 50% of the original one night stay. So everything worked out well at the end. The staff are amazing!!
This was perfect for my vacation. The staff were very professional. The property is by the beach with an amazing view and great food.
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