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Ella Crest by Aloft

3.0 star property
Hotel in Kumbalwela with a coffee shop and an outdoor pool

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Photo gallery for Ella Crest by Aloft

Outdoor pool
Deluxe Chalet | In-room safe, desk, laptop workspace, free WiFi
Interior
Exterior
Junior Quadruple Room | In-room safe, desk, laptop workspace, free WiFi

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Air conditioning
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Ella Rd, Ella, UP, 90090
  • Place, Kinellan Tea Factory
    ‪18 min walk‬
  • Place, Suwadivi Ayurveda Health Care
    ‪3 min drive‬
  • Place, Nine Arches Bridge
    ‪5 min drive‬

Room options

View all photos for Superior Chalet, Mountain View

Superior Chalet, Mountain View | In-room safe, desk, laptop workspace, free WiFi

Superior Chalet, Mountain View

  • 300 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Chalet

Deluxe Chalet | In-room safe, desk, laptop workspace, free WiFi

Deluxe Chalet

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Quadruple Room, Mountain View

Executive Quadruple Room, Mountain View | In-room safe, desk, laptop workspace, free WiFi

Executive Quadruple Room, Mountain View

  • 200 sq ft
  • Mountain view
  • Sleeps 4
  • 2 King Beds

View all photos for Junior Quadruple Room

Junior Quadruple Room | In-room safe, desk, laptop workspace, free WiFi

Junior Quadruple Room

  • 200 sq ft
  • Sleeps 4
  • 2 King Beds

About the neighborhood

Kumbalwela

Located within a mile (2 km) of Kinellan Tea Factory, Ella Crest by Aloft is within 2 miles (3 km) of Suwadivi Ayurveda Health Care. This 3-star hotel has 20 guestrooms and offers conveniences like a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • Kinellan Tea Factory - 18 min walk - 1.0 mile
  • Suwadivi Ayurveda Health Care - 3 min drive - 1.6 miles
  • Nine Arches Bridge - 5 min drive - 3.0 miles
  • Little Adam's Peak - 6 min drive - 3.0 miles
  • Horton Plains National Park - 48 min drive - 24.1 miles

Getting around

  • Ella Railway Station - 6 min drive

Restaurants

  • ‪Chill Cafe - ‬2 min drive
  • ‪Barista - ‬3 min drive
  • ‪360 Ella - ‬2 min drive
  • ‪The White Rabbit - ‬2 min drive
  • ‪UFO - ‬2 min drive

About this property

Ella Crest by Aloft

Hotel in Kumbalwela with a coffee shop and an outdoor pool
Ella Crest by Aloft features an outdoor pool, free WiFi in public areas, and coffee in a common area. There's free parking if you drive. Helpful staff is there to provide front-desk service during limited hours, as well as offer insight about the area. This hotel also has a garden.
Guests can stay connected with free WiFi. Bathrooms offer hair dryers and slippers. Sitting areas, safes, and desks are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Free in-room WiFi has a 5-device limit
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (on request)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (36 inches high)

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning (climate-controlled)
  • Desk
  • Laptop workspace
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:30 PM
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:30 AM - 8:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
  • Check-in: 2:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 19
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Free in-room WiFi has a 5-device limit.

Frequently asked questions

What's there to see within easy reach of Ella Crest by Aloft?

This hotel is located in Kumbalwela, close to Kinellan Tea Factory, Nine Arches Bridge, and Little Adam's Peak. You'll also find Dhowa Rock Temple and Uva Halpewaththa Tea Factory within a short drive.

Is there parking available at Ella Crest by Aloft?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Ella Crest by Aloft include a casino at the property?

No, Ella Crest by Aloft doesn't have a casino.

Will I find an indoor pool at Ella Crest by Aloft?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Ella Crest by Aloft?

Couples staying at this hotel will appreciate amenities like slippers as well as an outdoor pool and a restaurant.

Does Ella Crest by Aloft have a hot tub?

No, there isn't a spa tub at this hotel.

Does Ella Crest by Aloft feature a restaurant that includes a breakfast menu?

No, Ella Crest by Aloft doesn't have a restaurant that serves breakfast.

Will Ella Crest by Aloft allow pets to stay for free?

No, pets and service animals aren't allowed at Ella Crest by Aloft.

Are there connecting rooms at Ella Crest by Aloft?

No, there aren't connecting guestrooms at this hotel.

Are there rooms with balconies at Ella Crest by Aloft?

No, there aren't any guestrooms with balconies at Ella Crest by Aloft.

Reviews

Ella Crest by Aloft Reviews

7.8

Good

7.8/10

Cleanliness

8.0/10

Staff & service

9.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 4 out of 7 reviews
Rating 8 - Good. 1 out of 7 reviews
Rating 6 - Okay. 0 out of 7 reviews
Rating 4 - Poor. 1 out of 7 reviews
Rating 2 - Terrible. 1 out of 7 reviews

Reviews

4/10 Poor

KESSEVEN NAIDOO

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was folled by the Aloft chain when booking this hotel. It's poorly run by unprofessional staff.The private villas are remotely situated, access is very difficult and there is also a feeling of insecurity. A lace tied to a door was used as lock. The mattress and pillows in villa are uncomfortable and smells. Very difficult to get transport for city and other attractions. Will not come there again.
Stayed 2 nights in Nov 2025

8/10 Good

Hannah

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Stayed in one of the cabins which had a nice view of the trees and mountain, saw lots of monkeys in the trees. Pool was a short walk from the room and peaceful with nice views. Staff were all very helpful making sure we were comfortable. Wifi connection in cabin not great but good connection at restaurant.
Stayed 2 nights in Oct 2025

10/10 Excellent

Shan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at Ella Crest by Aloft was truly wonderful. The location is perfect with breathtaking views, and the property itself is very peaceful and beautifully designed. The rooms are modern, clean, and comfortable, and the staff were extremely friendly and helpful throughout my stay. The pool area is especially beautiful and relaxing. Overall, a fantastic experience – highly recommended for anyone visiting Ella!
Stayed 1 night in Sep 2025

10/10 Excellent

Jolia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had the pleasure of staying one night at Ella Crest by Aloft Hotel, and it was a truly delightful experience from start to finish. The property is located in a serene spot with breathtaking views of Ella's lush hills and misty landscapes. Even though my stay was short, the peaceful setting immediately made me feel relaxed. The building is modern yet blends beautifully with the natural surroundings, giving it both comfort and charm. My room was clean, spacious, and thoughtfully designed. The bed was very comfortable, and the amenities provided were more than enough for a comfortable stay. The attention to cleanliness and detail was evident throughout the property. What stood out the most was the hospitality. The staff were warm, welcoming, and always ready to assist with genuine smiles. Their professionalism and friendliness made the experience feel personalized and special. The food was also excellent, with fresh and flavorful options that exceeded my expectations for a boutique-style property. Although I only stayed for one night, it was a memorable visit, and I would highly recommend Ella Crest by Aloft Hotel to anyone visiting Ella — whether for a short getaway or a longer holiday. I'm already looking forward to returning in the future for a longer stay!
Stayed 1 night in Sep 2025

10/10 Excellent

Robert

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a lovely hotel! The best location, very good rooms, and warm hospitality made our stay memorable. Even though we stayed just one night, we felt completely relaxed and happy.
Stayed 1 night in Sep 2025

10/10 Excellent

Alex

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed just one night at Ella Crest by Aloft and had a very good experience. The hotel is in a peaceful location with beautiful views, which made my short stay relaxing. The staff were very friendly and attentive, making me feel welcome from the moment I arrived. The room was comfortable and had everything I needed for a night’s stay. Breakfast was fresh and enjoyable, and the service was excellent. For anyone visiting Ella, I think this is a nice place to spend a night or more — quiet, comfortable, and with very helpful staff.
Stayed 1 night in Sep 2025

2/10 Terrible

Jia

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid it at all cost

Avoid this hotel at all cost. Room is infested with insects, bed bugs and mosquitos. We spent 1 hour just killing insects and sanitising the room before we could unpack. stained bed sheet and hot shower only lasted less than 10 mins and next day still no hot water, electricity supply was on and off at night, the worst was that the hotel manager did not even respond to our messages. In the hall way along the staircase, it’s full of dead wasps lying around. Also we found hair in our dinner plate. What a nightmare if our stay, and we got out of this place first thing in the next morning!
Stayed 1 night in Aug 2025