See all properties

Richmond Hotel Kumamoto Shinshigai

Property class: 3

Choose dates to view prices

Photo gallery for Richmond Hotel Kumamoto Shinshigai

A modern lobby with a reception desk, seating area, and large windows.
A corridor with a 'Richmond Hotel' sign, a modern building facade, and a pathway with plants.
A traditional Japanese-style restaurant with wooden floors, tatami seating, and sliding doors.
A modern hotel lobby with a reception desk, a large wall with circular cutouts, and a textured wall on the right.
The entrance to Richmond Hotel with a modern design, featuring a glass door and a wooden pathway leading to the entrance.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Chuoku, Shinshigai 6-16, Kumamoto
  • Place, Sakura Machi Kumamoto
    ‪6 min walk‬
  • Place, Kumamoto City Hall
    ‪7 min walk‬
  • Place, Kumamoto-jo Hall
    ‪7 min walk‬
  • Airport, Kumamoto (KMJ)
    ‪38 min drive‬

Room options

View all photos for Single Room, Non Smoking

A hotel room with a bed, desk, chair, and a computer monitor.

Single Room, Non Smoking

8.8 out of 10
Excellent
(12 reviews)
  • 183 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Single Room, Smoking

A hotel room with a bed, desk, chair, and a computer monitor.

Single Room, Smoking

7.0 out of 10
Good
(2 reviews)
  • 183 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Double Room, Smoking

A hotel room with a large bed, a desk with a computer, a chair, and a TV.

Standard Double Room, Smoking

10.0 out of 10
Exceptional
(1 review)
  • 182 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room, Non Smoking

A hotel room with a large bed, a desk with a computer, a chair, and a TV.

Standard Double Room, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 182 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Corner Double Room, Smoking

A hotel room with a bed, a desk, a chair, a TV, and a lamp.

Corner Double Room, Smoking

  • 215 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Corner Double Room, Non Smoking

A hotel room with a bed, a desk, a chair, a TV, and a lamp.

Corner Double Room, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 215 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Hollywood Twin Room, Non Smoking

A hotel room with two beds, a desk with a computer, a chair, and a window with curtains.

Hollywood Twin Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 258 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Hollywood Twin Room, Smoking

A hotel room with two beds, a desk with a computer, a chair, and a window with curtains.

Hollywood Twin Room, Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 258 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Corner Double Room for 1 Person, Smoking

A hotel room with a bed, a desk, a television, and a curtain.

Corner Double Room for 1 Person, Smoking

8.0 out of 10
Very good
(1 review)
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Corner Double Room for 1 Person, Non Smoking

A hotel room with a bed, a desk, a television, and a curtain.

Corner Double Room for 1 Person, Non Smoking

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Hollywood Twin Room for 1 Person, Non Smoking

A modern hotel room with a large bed, a desk with a computer, and a TV on the wall.

Hollywood Twin Room for 1 Person, Non Smoking

  • 258 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Hollywood Twin Room for 1 Person, Smoking

A modern hotel room with a large bed, a desk with a computer, and a TV on the wall.

Hollywood Twin Room for 1 Person, Smoking

  • 258 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Triple Room, Non Smoking

A hotel room with three single beds, a large window with curtains, and a modern ceiling light.

Triple Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Trundle Bed

View all photos for Triple Room, Smoking

A hotel room with three single beds, a large window with curtains, and a modern ceiling light.

Triple Room, Smoking

10.0 out of 10
Exceptional
(1 review)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Trundle Bed

View all photos for Triple Room 24 Sq M Smoking

A hotel room with three single beds, a large window with curtains, a modern headboard, and a ceiling light.

Triple Room 24 Sq M Smoking

  • Sleeps 3
  • 3 Twin Beds

View all photos for Triple Room 24 Sq M Non-Smoking

A hotel room with three single beds, a large window with curtains, a modern headboard, and a ceiling light.

Triple Room 24 Sq M Non-Smoking

  • Sleeps 3
  • 3 Twin Beds

View all photos for Hollywood Twin Room For Single Use Smoking

A hotel room with two beds, a desk with a computer, a TV, and a window with curtains.

Hollywood Twin Room For Single Use Smoking

  • Sleeps 1
  • 2 Twin Beds

About the neighborhood

Kumamoto

Located in Chuo Ward, Richmond Hotel Kumamoto Shinshigai is next to Sunroad Shinshigai Shopping Street and Shimotori Shopping Arcade. The 158 rooms at this 3-star hotel include refrigerators, electric kettles, and LCD TVs.

What's nearby

  • Sunroad Shinshigai Shopping Street - 1 min walk - 0.1 miles
  • Sakura Machi Kumamoto - 6 min walk - 0.3 miles
  • Kumamoto City Hall - 7 min walk - 0.4 miles
  • Kumamoto-jo Hall - 7 min walk - 0.4 miles
  • Kumamoto Castle - 17 min walk - 0.9 miles

Getting around

  • Suidocho Tram Stop - 10 min walk
  • Fujisakigumae station - 16 min walk
  • Kumamoto Airport (KMJ) - 47 min drive

Restaurants

  • ‪資さんうどん - ‬2 min walk
  • ‪マクドナルド - ‬1 min walk
  • ‪らーめん おっぺしゃん 熊本本店 - ‬1 min walk
  • ‪菅乃屋 新市街店 - ‬1 min walk
  • ‪黒龍紅 - ‬1 min walk

About this property

Richmond Hotel Kumamoto Shinshigai

At Richmond Hotel Kumamoto Shinshigai, guests have access to free WiFi in public areas, microwave in a common area, and laundry facilities. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and securing valuables. This smoke-free hotel also has a vending machine.
Guests can expect to find free WiFi and 32-inch LCD TVs with satellite channels and pay movies. Bathrooms offer hair dryers, free toiletries, slippers, and toilets with an electronic bidet. Other amenities include refrigerators, electric kettles, and desks.

Similar properties

A multi-story hotel with illuminated signage, including "GRIDS" and "CHO GIN" on the facade.
Grids Premium Hotel Kumamoto
Chuo Ward
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
8.6 out of 10, Excellent, 258 reviews
$57 nightly
The price is $66
Oct 26 - Oct 27
Grids Premium Hotel Kumamoto

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 9:30 AM for a fee: JPY 2,200 per person

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels
  • Pay movies

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: JPY 200.00 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately JPY 2200 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and cash.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Richmond Hotel Shinshigai
Richmond Kumamoto Shinshigai
Richmond Shinshigai
Richmond Kumamoto Shinshigai
Richmond Hotel Kumamoto Shinshigai Hotel
Richmond Hotel Kumamoto Shinshigai Kumamoto
Richmond Hotel Kumamoto Shinshigai Hotel Kumamoto

Frequently asked questions

Is a free cancellation option available at Richmond Hotel Kumamoto Shinshigai?

Richmond Hotel Kumamoto Shinshigai provides free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on our site.

How much does it cost to stay at Richmond Hotel Kumamoto Shinshigai?

As of Sep 26, 2026, prices found for a 1-night stay for 2 adults at Richmond Hotel Kumamoto Shinshigai on Sep 30, 2026 start from $77, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Richmond Hotel Kumamoto Shinshigai?

This hotel is situated in Chuo Ward, just steps from Sunroad Shinshigai Shopping Street and Shimotori Shopping Arcade, and within a short walk of Sakura Machi Kumamoto. You'll also find Contemporary Art Museum Kumamoto and Kumamoto Castle less than a mile away.

Does Richmond Hotel Kumamoto Shinshigai include a casino?

No, Richmond Hotel Kumamoto Shinshigai doesn't have a casino.

Will I find an indoor pool at Richmond Hotel Kumamoto Shinshigai?

No, there is no indoor pool at this hotel.

Does Richmond Hotel Kumamoto Shinshigai have a restaurant with a breakfast menu?

Richmond Hotel Kumamoto Shinshigai offers a cooked-to-order breakfast each morning for a surcharge though there is no restaurant.

Will Richmond Hotel Kumamoto Shinshigai allow pets to stay for free?

No, pets aren't allowed at Richmond Hotel Kumamoto Shinshigai though service animals are welcome.

How close is the airport from Richmond Hotel Kumamoto Shinshigai?

The closest major airport to Richmond Hotel Kumamoto Shinshigai is Kumamoto Airport (KMJ), which is 11.6 mi away (47 minutes by car).

Richmond Hotel Kumamoto Shinshigai Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 274 out of 531 reviews
Rating 8 - Good. 212 out of 531 reviews
Rating 6 - Okay. 36 out of 531 reviews
Rating 4 - Poor. 6 out of 531 reviews
Rating 2 - Terrible. 3 out of 531 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Good and convenient location
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Good location for the downtown area and close walking distance to Kumamoto Castle.
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Very professional staff, exceptionally clean facilities, comfortable bed, wired internet access with a complimentary cable, and a fantastic central location—just a short walk from the tram station.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff service. Excellent stay.
Stayed 2 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel allows easy access to many places providing me the convenience I seek for my trip.
Stayed 7 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location

Good location and easy to find it. Very close to bus terminal and famous shopping street.
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the busiest area of Kumamoto. Many restaurants and shops nearby, excellent security.
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Many great shops and restaurants just minutes away by walking. Wi-fi tops. Staff always excellent. Stayed four times at this property.
Stayed 6 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near tram which goes directly to Kumamoto station. Lots of nice amenities of your choice to pick up in the lobby before you go up the elevator.
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Not about the property but it would have been nice to have some English tea in a room
Stayed 2 nights in Jun 2025
Verified review

6/10 Okay

Liked: Staff & service, amenities
The hotel is convenience, but full of smell of smoking inside and outside the room. Bathroom not clean.
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
工事中でしたが、作業員の方の対応等配慮されていて良かった。
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
駐車場が遠い
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel très central, tramway à proximité Situé sur une arcade commerçante, mais calme - confortable Chambre un peu datée quand même, il va falloir penser à rénover tout ça !
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Staff & service
スタッフの方々には気持ち良く接していただきました。 残念だったのは、部屋に到着後手を洗おうとしたら…蛇口がいつ洗ったの？と、いうくらいに醜くて思わず自分で自身が使う部分だけ掃除をしたくらいでした　そうするとテーブル　寝具ベッド　トイレ…とすべて気になりました 便利な場所にあるのに残念でした
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
朝食は豪華ですが値段が高い。朝はもう少し軽くでも良い。
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Staff & service
バスタブが湯垢着いてます
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
房間整潔衛生，空間寬敞光猛，值得推介
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chambre confortable. Excellent petit-déjeuner.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
アクセス抜群
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
非常に良かったです。
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
とても綺麗なホテルでした
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
到着後のスタッフの対応は迅速で丁寧で好印象でした。客室は1人で宿泊するには丁度いい広さでした。テレビ画面は大きくて見やすかったです。熊本市中心部のアーケードに面していて食事やショッピング、熊本城観光に大変便利な立地でした。
Stayed 1 night in Feb 2026