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HOTEL THE 7 KUMAMOTO

3.0 star property
Hotel with a restaurant, near Kumamoto Castle

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Photo gallery for HOTEL THE 7 KUMAMOTO

Reception
Restaurant
Restaurant
Daily buffet breakfast (JPY 1430 per person)
Land view from property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Breakfast available
  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

View in a map
20-1, Kumamoto, kummoto, 8600013
  • Place, Kumamoto-jo Hall
    ‪7 min walk‬
  • Place, Sakura Machi Kumamoto
    ‪7 min walk‬
  • Place, Kumamoto Castle
    ‪17 min walk‬
  • Airport, Kumamoto (KMJ)
    ‪30 min drive‬

Room options

View all photos for Standard Single Room, Non Smoking, City View

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Single Room, Non Smoking, City View

  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room Single Use, Non Smoking, City View

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Double Room Single Use, Non Smoking, City View

  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Standard Double Room, Non Smoking, City View

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Double Room, Non Smoking, City View

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, Non Smoking, City View

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Twin Room, Non Smoking, City View

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room, Non Smoking, City View

Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Twin Room, Non Smoking, City View

  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Kumamoto

Located in Chuo Ward, HOTEL THE 7 KUMAMOTO is within a 10-minute stroll of sights such as Kumamoto-jo Hall and Sunroad Shinshigai Shopping Street. This 147-room, 3-star hotel welcomes guests with conveniences like a restaurant, free in-room WiFi, and concierge services.

What's nearby

  • Sunroad Shinshigai Shopping Street - 6 min walk - 0.4 miles
  • Kumamoto-jo Hall - 7 min walk - 0.4 miles
  • Sakura Machi Kumamoto - 7 min walk - 0.4 miles
  • Kumamoto City Hall - 13 min walk - 0.7 miles
  • Kumamoto Castle - 17 min walk - 0.9 miles

Getting around

  • Suidocho Tram Stop - 18 min walk
  • Kumamoto Station - 19 min walk
  • Kumamoto Airport (KMJ) - 51 min drive

Restaurants

  • ‪湯上り処Sola - ‬5 min walk
  • ‪旅彩 - ‬5 min walk
  • ‪Hatago - ‬6 min walk
  • ‪克の家 - ‬5 min walk
  • ‪秀ちゃんラーメン - ‬5 min walk

About this property

HOTEL THE 7 KUMAMOTO

Hotel with a restaurant, near Kumamoto Castle
HOTEL THE 7 KUMAMOTO features free WiFi in public areas, meeting rooms, and spa services. Self parking is offered for JPY 1100 per night. The front desk is staffed 24 hours a day to help with tours/tickets and luggage storage. Other amenities at this hot springs hotel include a microwave in a common area, laundry facilities, and local meal delivery service.
Guests can expect to find free WiFi and wired Internet. Bathrooms offer hair dryers and slippers. Free newspapers, phones, and desks are also available. Change of towels is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

There are 2 indoor hot springs open between 4:00 PM and 9:00 PM. The temperature in the hot springs is set to 108°F.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Uncovered self parking on site (JPY 1,100 per night; includes in/out privileges)
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,430 for adults and JPY 715 for children
  • A restaurant

Things to do

  • 2 indoor hot springs
  • TV in common areas

Family friendly

  • Children's dinnerware
  • High chair
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Spa

  • 2 indoor hot springs
  • Hot springs open from 4:00 PM - 9:00 PM
  • Hot springs water temperature - 108 ºF
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Elevator (51 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (35 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Chef service
  • Meal delivery service
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laundry detergent
  • Phone
  • Printer

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 16

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from October 6 2025 to December 15 2025 (completion date subject to change). The following areas are affected:
  • Guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk, key retrieval

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 1430 for adults and JPY 715 for children
  • Uncovered self parking fee: JPY 1100 per night (in/out privileges)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include window guards
  • Check-in: 3:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 16
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include window guards.

Additional information about polices, regulations, and more:

  • Hot springs access available from 4:00 PM to 9:00 PM.
  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Noise-free rooms can't be guaranteed.

Property is also known as

hoteru za seben kumaoto
HOTEL THE 7 KUMAMOTO Hotel
HOTEL THE 7 KUMAMOTO Kumamoto
HOTEL THE 7 KUMAMOTO Hotel Kumamoto

Frequently asked questions

What can I see within easy reach of HOTEL THE 7 KUMAMOTO?

This hotel is situated in Chuo Ward within a 10-minute walk of Sunroad Shinshigai Shopping Street, Sakura Machi Kumamoto, and Shimotori Shopping Arcade. You'll also find Kumamoto Shintoshin Plaza and Contemporary Art Museum Kumamoto less than a mile away.

Is there parking available at HOTEL THE 7 KUMAMOTO?

Yes, uncovered parking is offered for JPY 1,100 per night with in/out privileges. Though parking is limited per unit, accessible parking is also available. You'll find a max of 1 space per unit.

Is a spa located at HOTEL THE 7 KUMAMOTO?

Spa services at the hotel include massages.

Does HOTEL THE 7 KUMAMOTO include a casino at the property?

No, HOTEL THE 7 KUMAMOTO doesn't have a casino.

Is there an indoor pool at HOTEL THE 7 KUMAMOTO?

No, there is no indoor pool at this hotel.

Is HOTEL THE 7 KUMAMOTO a good place to stay for couples?

There are many amenities for couples at this hotel, including in-room massages and access to a chef as well as a restaurant.

Are there hot tubs at HOTEL THE 7 KUMAMOTO?

No, but this hotel does have 2 indoor hot springs.

Does HOTEL THE 7 KUMAMOTO have a restaurant with a breakfast menu?

Yes, HOTEL THE 7 KUMAMOTO serves buffet breakfast each morning for a surcharge from its restaurant.

Does HOTEL THE 7 KUMAMOTO allow pets to stay for free?

No, pets aren't allowed at HOTEL THE 7 KUMAMOTO.

Are there connecting rooms at HOTEL THE 7 KUMAMOTO?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to HOTEL THE 7 KUMAMOTO?

The closest major airport to HOTEL THE 7 KUMAMOTO is Kumamoto Airport (KMJ), which is 12.3 mi away (51 minutes by car).

Can I book a room with a balcony at HOTEL THE 7 KUMAMOTO?

No, at HOTEL THE 7 KUMAMOTO, there aren't any guestrooms that list a balcony.

HOTEL THE 7 KUMAMOTO Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 43 out of 106 reviews
Rating 8 - Good. 36 out of 106 reviews
Rating 6 - Okay. 22 out of 106 reviews
Rating 4 - Poor. 5 out of 106 reviews
Rating 2 - Terrible. 0 out of 106 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Suet Moey

Liked: Cleanliness, property conditions & facilities
clean
Stayed 2 nights in Jul 2025

10/10 Excellent

AIKO

Stayed 1 night in May 2025

10/10 Excellent

Martyn J

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Very nice hotel with an onsen. Walking distance to main shopping district
Stayed 2 nights in Jun 2025

10/10 Excellent

Matthew

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very accommodating even though I don't speak any japanese
Stayed 3 nights in May 2025

8/10 Good

OO

Stayed 1 night in May 2025

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities
Bastante práctico y conveniente el hotel todos muy amables
Stayed 3 nights in Aug 2025

10/10 Excellent

RITSUKO

Liked: Cleanliness, staff & service, property conditions & facilities
シンプルで安くて立地が良いので ビジネス向き
Stayed 1 night in Jul 2025

10/10 Excellent

yao-shan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

環境優設施足早餐佳錯失會懊悔

熊本車站前有公車搭乘十分便利，一下公車站右前方過馬路即可到，對面有停車場開車也很方便，附近有景點坐車走路都可以到，房間適中床鋪一人住可，雙人（高大）可能較小一些，房間抽屜還有提供三種插頭的充電器（超貼心）3樓有洗衣間、微波爐、飲料泡麵投幣、冰塊供應超方便，加上女湯（化妝綿、棉棒、梳子）、男湯設施足，早餐各地特色美食咖啡還直接提醒可用杯子可以外帶（超佛心），服務費40分按摩的部份也很超值十分推薦，整體體驗超棒超優質，日後需要必定回訪。
Stayed 2 nights in Aug 2025

6/10 Okay

Yoshitami

Business traveler
Liked: Staff & service
朝食はかなり種類も多く、2泊の滞在でも食べられない種類のものがありました。 部屋は寝るだけでしたので、他の方が指摘されてるように音などはさほど気になりませんでした。 繁華街までの距離も徒歩圏内であり、あちこち飲み食べ歩き出来ました。
Stayed 2 nights in Aug 2025

10/10 Excellent

???

Liked: Property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

??

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

susumu

Business traveler
Liked: Cleanliness
素泊まり重視であれば、リーズナブルなホテルです。 トイレの流れる音が大きいのが、気になりました。
Stayed 2 nights in Aug 2025

10/10 Excellent

KOJI

Stayed 1 night in Aug 2025

10/10 Excellent

??

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食のバイキングがとっても美味しく、メニューも豊富でした。熊本の名物が全部食べられる感じで、嬉しかったです。
Stayed 1 night in Aug 2025

10/10 Excellent

KATSUYO

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
繁華街から近いので、とても楽しめた、ホテルはとても清潔感があり、大浴場もとても気持ち良かったです。
Stayed 1 night in Aug 2025

6/10 Okay

yusuke

Liked: Staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

NAGAI

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Junko

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食バイキングが種類豊富でおいしかったです。設備の古さは否めませんが、清潔に整えられていて気持ちよく過ごせました。スタッフの方も皆さん気持ち良いご対応でした。
Stayed 1 night in Aug 2025

6/10 Okay

satoshi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

FEI

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

??

Stayed 1 night in Jul 2025

10/10 Excellent

hirokuni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
設備は、ちょこっと古くて一部WiFiに問題あったがスタッフさんが直ぐ対応してくれた。 また大浴場も気持ちよかった。
Stayed 1 night in Aug 2025

10/10 Excellent

マリン

Stayed 1 night in Jul 2025

8/10 Good

K

Stayed 1 night in Jul 2025