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Arabian Bay Resort - Bukit Gambang Resort City

3.0 star property

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Photo gallery for Arabian Bay Resort - Bukit Gambang Resort City

Water park
Dining
Lobby
Lounge
Exterior

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available

Explore the area

View in a map
Bukit Gambang Resort City, Gambang, Pahang, 26300
  • Place, Bukit Gambang Waterpark Resort
    ‪3 min walk‬
  • Place, Teluk Cempedak Beach
    ‪54 min drive‬
  • Place, Sepat Beach
    ‪57 min drive‬
  • Airport, Kuantan (KUA-Sultan Haji Ahmad Shah)
    ‪31 min drive‬

Room options

View all photos for 2 Bedroom Suite

Minibar, desk, iron/ironing board (on request), WiFi (free)

2 Bedroom Suite

  • Garden view
  • 743 sq ft
  • Sleeps 4
  • 4 Twin Beds
  • Free WiFi

View all photos for Studio Suite

Minibar, desk, iron/ironing board (on request), WiFi (free)

Studio Suite

  • Garden view
  • 398 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free WiFi

About the neighborhood

Gambang

Arabian Bay Resort - Bukit Gambang Resort City places you next to Bukit Gambang Waterpark Resort and within a 15-minute drive of Kuan Ti Kong Chinese Temple. This 546-room, 3-star hotel welcomes guests with conveniences like a water park, an outdoor pool, and free in-room WiFi.

What's nearby

  • Bukit Gambang Waterpark Resort - 3 min walk - 0.2 miles
  • Sungai Pandan Waterfall - 36 min drive - 22.9 miles
  • Kuantan City Mall - 44 min drive - 26.0 miles
  • Teluk Cempedak Beach - 54 min drive - 30.2 miles
  • Sepat Beach - 57 min drive - 34.1 miles

Getting around

  • Kuantan (KUA-Sultan Haji Ahmad Shah) - 29 min drive

Restaurants

  • ‪Pasar Malam Taman Gambang Damai - ‬13 min walk
  • ‪Nana Thai Seafood - ‬12 min walk
  • ‪Areana Tomyam Seafood - ‬12 min walk
  • ‪Penguin Island Waterpark - ‬13 min walk
  • ‪Rohaya restaurant - ‬11 min walk

About this property

Arabian Bay Resort - Bukit Gambang Resort City

Guests staying at Arabian Bay Resort - Bukit Gambang Resort City enjoy access to a water park, an outdoor pool, and free WiFi in public areas. Onsite parking is available, both free self and paid valet parking (MYR 50 per day)—also useful is an airport shuttle (available 24 hours) for MYR 100 per vehicle roundtrip. Staff members can answer questions about accommodations, and also provide a safe deposit box at the front desk. Other amenities at this family-friendly hotel include meeting rooms, an arcade/game room, and a ballroom.
Guests can expect free WiFi and TVs with cable channels. Bathrooms offer rainfall showers and free toiletries. Other standard amenities include balconies, dining areas, and minibars.
Guests can experience the thrill of a safari, and take advantage of a water park (surcharge). Other recreational amenities include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free area shuttle
  • Free self parking on site
  • Valet parking on site (MYR 50 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: MYR 38 for adults and MYR 23 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Archery
  • Hunting
  • Outdoor pool
  • Ropes course
  • Safari
  • TV in common areas
  • Water park
  • Waterslide

Family friendly

  • Arcade/game room
  • Free area shuttle
  • Living room
  • Outdoor pool
  • Separate in-room dining area
  • Water park (surcharge)
  • Waterslide

Conveniences

  • ATM
  • Gift shop/newsstand
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 4 buildings
  • Ballroom
  • Banquet hall
  • Built in 2012
  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Separate dining area

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • Living room

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 PM

Check-out

Check-out before noon

Special check-in instructions

There is no front desk at this property
Information provided by the property may be translated using automated translation tools
Safari park hours are Tuesday-Sunday 1-9 PM; Friday-Sunday and public holidays 10 AM-9 PM. Closed on Mondays, except during holiday weeks. Water park hours are Monday, Wednesday, and Thursday 11 AM-6 PM; Friday-Sunday and public holidays 10 AM-6 PM. Closed on Tuesdays, except during holiday weeks. AA Park hours are Tuesday-Sunday, morning session: 8:30-11:30 AM and afternoon session: 4:45-7:45 PM. Closed on Mondays, except during holiday weeks.

Renovations and closures

This property is closed from October 1 2022 to June 30 2023 (dates subject to change).

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 2 kids 3 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for MYR 53.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MYR 38 for adults and MYR 23 for children
  • Airport shuttle fee: MYR 100 per vehicle (roundtrip)
  • Valet parking fee: MYR 50 per day
  • Rollaway bed fee: MYR 53.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-5 PM
  • Check-out: noon
For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.

Property is also known as

Arabian Bay Bukit Gambang City
Arabian Bay Resort Bukit Gambang Resort City
Arabian Bukit City
Arabian Resort Bukit Resort City
Arabian Bay Resort Bukit Resort City
Arabian Bay Bukit City
Arabian Bay Bukit Gambang City
Arabian Bay Resort Bukit Gambang Resort City
Arabian Bay Resort - Bukit Gambang Resort City Hotel
Arabian Bay Resort - Bukit Gambang Resort City Gambang
Arabian Bay Resort - Bukit Gambang Resort City Hotel Gambang

Frequently asked questions

Are free cancellation options available at Arabian Bay Resort - Bukit Gambang Resort City?

Arabian Bay Resort - Bukit Gambang Resort City offers free cancellation on some room rates. For more details, take a look at the cancellation policy on our site.

What's there to see near Arabian Bay Resort - Bukit Gambang Resort City?

This hotel is located in Gambang, just steps from Bukit Gambang Waterpark Resort.

Is parking available on site at Arabian Bay Resort - Bukit Gambang Resort City?

Yes, self parking is offered for free at the hotel. Valet parking is available for MYR 50 per day. Wheelchair-accessible parking is also available for guests.

Does Arabian Bay Resort - Bukit Gambang Resort City have a casino on the premises?

No, Arabian Bay Resort - Bukit Gambang Resort City doesn't have a casino.

Is there an indoor pool at Arabian Bay Resort - Bukit Gambang Resort City?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at Arabian Bay Resort - Bukit Gambang Resort City?

There are plenty of amenities for couples at this hotel, including a restaurant, an outdoor pool, and a bar/lounge.

Does Arabian Bay Resort - Bukit Gambang Resort City have a hot tub?

No, there isn't a spa tub at this hotel.

Does Arabian Bay Resort - Bukit Gambang Resort City have a restaurant with a breakfast menu?

Yes, Arabian Bay Resort - Bukit Gambang Resort City serves buffet breakfast each morning for a surcharge from its restaurant.

Does Arabian Bay Resort - Bukit Gambang Resort City allow pets to stay for free?

No, pets aren't allowed at Arabian Bay Resort - Bukit Gambang Resort City.

Does Arabian Bay Resort - Bukit Gambang Resort City have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Arabian Bay Resort - Bukit Gambang Resort City?

The closest major airport to Arabian Bay Resort - Bukit Gambang Resort City is Kuantan (KUA-Sultan Haji Ahmad Shah), which is 14.4 mi away (29 minutes by car).

Are there rooms with balconies that I can book at Arabian Bay Resort - Bukit Gambang Resort City?

Yes, every guestroom at Arabian Bay Resort - Bukit Gambang Resort City comes with a balcony and some offer garden views.

Arabian Bay Resort - Bukit Gambang Resort City Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 18 out of 134 reviews
Rating 8 - Good. 41 out of 134 reviews
Rating 6 - Okay. 57 out of 134 reviews
Rating 4 - Poor. 14 out of 134 reviews
Rating 2 - Terrible. 4 out of 134 reviews

6.8/10

Cleanliness

6.8/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Shah

Liked: Staff & service
Disliked: Cleanliness, amenities
If you all want to stay to this hotel please bring a long your barth towel. Hotel not provided the towels No room services are available Room dasty.
Stayed 1 night in Oct 2020
Verified

10/10 Excellent

MZ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room. Suitable for family.
Stayed 1 night in Feb 2020
Verified

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
A package with the water park and safari park ticket is awesome!
Stayed 2 nights in Jan 2020
Verified

6/10 Okay

Ivan

Disliked: Property conditions & facilities

Never staying here again!

Not a maintained place. The room has issues even with opening the EM lock! The whole area was not even made to be a hotel. Room cleaning service and rubbish collection services utilise the same pathetic, slow lift as guests! Safari Park was pretty pathetic too!
Bukit Gambang Safari Park
Bukit Gambang Safari Park
Bukit Gambang Safari Park
Stayed 1 night in Dec 2019
Verified

6/10 Okay

RAMLAH

Liked: Staff & service
The floor is wet during check in .... overall ok
Stayed 1 night in Dec 2019
Verified

8/10 Good

Fateem

Liked: Cleanliness, staff & service
The staff are very nice and helping. The buildings are well maintained but certain area left un-managed. The room condition is a bit expensive for the price. floor not mopped clean. Dust everywhere in the room, balcony not cleaned. I guess there's bed bugs too coz my kids and I got red itchy bumps on our skin when wake up in the morning.
Stayed 1 night in Nov 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This properties good for family trip.
Stayed 2 nights in Aug 2019
Verified

8/10 Good

OSMERA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perkhidmatan di kaunter pendaftaran masuk boleh ditambah baik agar lebih cepat dengan menambah bilangan kaunter dibuka serta lebih mesra dengan pelanggan
Stayed 1 night in Aug 2019
Verified

6/10 Okay

Seri

Liked: Staff & service
Disliked: Cleanliness
Dispointed with "eco green" which was apply to bed sheet and towel
Stayed 2 nights in Jul 2019
Verified

6/10 Okay

Azrin

Disliked: Cleanliness, property conditions & facilities, room comfort

Not recommended

Overall.... Not so good. Not so guest-friendly frontdesk staff. Hotel walkway, lift lobby and lift soooo dirty, dusty, full of stains, ciggarette butts etc.
Stayed 1 night in Apr 2019
Verified

6/10 Okay

Ahmad Raffie

Liked: Cleanliness, staff & service

Need some improvement for hotel service!!!

when check in we encounter bad habit, some of the guest smoking nearby hotel lift. I am having my children expose to the smoke. I really hate that, even though we have warn them, they just ignore me. on daylight, the hotel did swith off the corridor lamp. walkway to the room is too dark,I do recommend the hotel should switch on the walkway lamp because it is really dark. I do request non smoking room, but the hotel give me the room for smoker.. they also put ashtray in my room. I really disappointed with this. nothing warn me about this hotel do keep deposit in cash. they do not prefer to use credit or debit card... another minus point there.. you should warn me about this in your hotel description. luckyly I do prepare some cash money because of ticket to safari park. this hotel os close to water park and safari park. the safari got alot of animals, and it do have lot of event there.. almost every one hour they do prepare live show.
Stayed 1 night in Mar 2019
Verified

4/10 Poor

Lee

Disliked: Cleanliness
The room aircon is poor. And the pillow cover and bedsheet is so dirty.
Stayed 1 night in Mar 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ok for release tension
Stayed 1 night in Dec 2018
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service good
Stayed 3 nights in Dec 2018
Verified

4/10 Poor

Cheong

Disliked: Property conditions & facilities, room comfort
paid for 3 adults and 1 child but got a single room with extra mattress. all other things are meant for 2 persons only.
Stayed 2 nights in Nov 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms okay but corridors, walk steps not clean.. no lighting on walkways and smelly
Stayed 1 night in Sep 2018
Verified

4/10 Poor

Alex

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Canteen food

Breakfast provides no fruit juice, lousy canteen style Of coffee, limited choice of eggs (no on the spot cooking of simple food like fried egg). Even saw a crochoches walking on the floor! The price paid for the breakfast should be well below RM20.00 per person instead of RM38/ RM40 per person. Not enough complementary coffee stick provided.
Stayed 2 nights in Sep 2018
Verified

4/10 Poor

Gan

Liked: Staff & service
Disliked: Cleanliness, room comfort

Need major improvements

Visited on 9 sept 18 and was my second visit after 3yrs. First visit was good but this time it was horrible experience. We checked in late at 7.30pm because there was no tram (bus) service from savana station to exit point and exit point to hotel. Our room was not ready when we got the access. We were lucky we saw room service lady at the end of corridor and requested her to assist to clean up the room. She took 30mins to clean but she told us no drinking water and towels available. Very disappointed. Here i must mentioned dispite crowded and agitated visitors, staff manning the check-in counters still managed to give a smiling face and properly greeted me. Keep up the good work! The rest of the problems, the management have to really improve it.
Stayed 1 night in Sep 2018
Verified

4/10 Poor

Zulkiffli

Disliked: Cleanliness, property conditions & facilities, room comfort

Bad hospitality

Requested item are not provided as plan. Bad walkway lighting and breakfast ni have variety in food
Stayed 1 night in Sep 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience.
Stayed 1 night in Jul 2018
Verified

6/10 Okay

moon

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness

Nice hotel but cleanliness need to improve

Nice big room. Disappointed when check in as the bedsheet is dirty with mark , kettle is dirty ,rust and full of ants inside . Floor is not been clean properly .
Stayed 1 night in Jun 2018
Verified

4/10 Poor

Nany

Disliked: Cleanliness
Not worth the money..the toilet not so clean.The staff forget to do housekeeping for my room.For the room price,better to find much better hotel in Kuantan.
Stayed 2 nights in Apr 2018
Verified

6/10 Okay

Murugan

Good hotel at Gambang area.

Overall experience is good and found one of the good strategic place to stay.
Stayed 2 nights in Apr 2018
Verified

6/10 Okay

Mohd Nor

Waiting Time At The Safari Park.

The management of the Safari Park has to add more ticketing booth during peak hours. We have to wait for two hours to have a tour to the Safari Land.
Stayed 2 nights in Dec 2017
Verified

6/10 Okay

Khairul

So far so good..just nice experience with my small family
Stayed 1 night in Dec 2017