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Times Square Service Suites

Property class: 3.5

Choose dates to view prices

Photo gallery for Times Square Service Suites

A modern hotel with a large pool, palm trees, and a well-lit facade.
A modern lobby with a sofa, coffee table, and chairs. There is a reception desk with a plant and a fire extinguisher.
A restaurant sign with the name 'Samplings on the Fourteenth'.
A courtyard with outdoor seating, a fountain, and lush greenery.
A fountain with water jets in front of a tall building with many windows.

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
No.1 Jalan Imbi, Berjaya Times Square Suite, East Tower., Kuala Lumpur, 55100
  • Place, Berjaya Times Square
    ‪1 min walk‬
  • Place, Jalan Alor
    ‪3 min walk‬
  • Place, Changkat Bukit Bintang
    ‪5 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪56 min drive‬

Room options

View all photos for Family Two Bedroom Suite with City View

A hotel room with a large bed, a view of a cityscape, and a window with curtains.

Family Two Bedroom Suite with City View

  • Sleeps 5
  • 3 Twin Beds and 1 King Bed

View all photos for Premier Studio Suite

A hotel room with a bed, a television, and a wall-mounted painting.

Premier Studio Suite

  • City view
  • 549 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Suite

A hotel room with a television on a stand, a bed, and a nightstand.

Superior Suite

  • City view
  • 666 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Bed

View all photos for Deluxe Suite

A hotel room with a bed, a nightstand with a lamp, a door, and a wall socket.

Deluxe Suite

  • City view
  • 668 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Bed

View all photos for Family Suite, 2 Bedrooms, 2 Bathrooms, City View

A hotel room with a large bed, two bedside tables with lamps, and curtains.

Family Suite, 2 Bedrooms, 2 Bathrooms, City View

  • City view
  • 1070 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 3 Twin Beds

View all photos for Premier Deluxe Suite With City View

A hotel room with a bed, a television, and a wooden cabinet.

Premier Deluxe Suite With City View

  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Premier Superior Suite With City View

A hotel room with a bed, a desk with a computer, a TV, and a painting on the wall.

Premier Superior Suite With City View

  • Sleeps 3
  • 1 Twin Bed and 1 King Bed

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A modern hotel room with a large sofa, a dining area, and a view of the cityscape.

The St. Regis Kuala Lumpur

Kuala Lumpur
  • Pool
  • Spa
  • Free WiFi
  • Restaurant
9.2 out of 10, Wonderful, 269 reviews
$257 nightly
The price is $280
Oct 12 - Oct 13
Total with taxes and fees
The St. Regis Kuala Lumpur

About the neighborhood

Kuala Lumpur

Located in Imbi, Times Square Service Suites is adjacent to Berjaya Times Square and within a 15-minute walk of popular sights like Pavilion Kuala Lumpur. This 20-room, 3.5-star hotel welcomes business and leisure travelers with 3 outdoor pools, a full-service spa, and a restaurant. It's connected to the convention center in central Kuala Lumpur and also close to KLCC Park and Petronas Twin Towers.

What's nearby

  • Berjaya Times Square - 1 min walk - 0.0 miles
  • Jalan Alor - 3 min walk - 0.2 miles
  • Changkat Bukit Bintang - 5 min walk - 0.3 miles
  • The Exchange TRX - 10 min walk - 0.6 miles
  • Pavilion Kuala Lumpur - 10 min walk - 0.6 miles

Getting around

  • Imbi Station - 1 min walk
  • Kuala Lumpur Pasar Seni Station - 3 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah) - 35 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Hometown Hainan Coffee - ‬1 min walk
  • ‪Restorant Castle Place - ‬1 min walk
  • ‪LIANG Sandwich Bar (粮全其美) - ‬1 min walk
  • ‪Burger On 16 - ‬2 min walk

About this property

Times Square Service Suites

Guests of Times Square Service Suites have access to a full-service spa, 3 outdoor pools, and a children's pool. Parking is available for MYR 25 per day (MYR 20 per day for valet parking), and there's also a free train station shuttle. Staff members are on hand to provide dry cleaning/laundry services, concierge services, and luggage storage. Other amenities at this spa hotel include a gym, a sauna, and an indoor tennis court.
Guests can expect free WiFi and 32-inch LED TVs with cable channels. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Kitchens, fireplaces, and dining areas are also standard.
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an indoor tennis court, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Vita Spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, Thai massages, and facials. The spa is open daily.

Similar properties

A swimming pool with tiled flooring, surrounded by palm trees and modern buildings.
KL Bintang Suites at Times Square
Golden Triangle
  • Pool
  • Kitchen
  • Free WiFi
  • Restaurant
6.8 out of 10, 181 reviews
$40 nightly
The price is $46
Oct 11 - Oct 12
Total with taxes and fees
KL Bintang Suites at Times Square

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free 24-hour train station pick-up and drop-off shuttle
  • Bus station shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Self parking on site (MYR 25 per day)
  • Valet parking on site (MYR 20 per day)
  • Wheelchair-accessible parking available

Food and drink

  • 4 coffee shops/cafes
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Big Apple

Things to do

  • 3 outdoor pools
  • Basketball
  • Children's club
  • Children's pool
  • Designer stores
  • Full-service spa
  • Gym
  • Indoor tennis court
  • Library
  • Outdoor pool (guest access)
  • Playground
  • Racquetball/squash
  • Sauna
  • Shopping mall
  • Steam room

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Playground
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 4 meeting rooms

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Pool umbrellas

Full-service spa

  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Spa open daily
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 on-site accessible parking spaces
  • Accessible bus station shuttle
  • Accessible train station shuttle
  • Elevator (36 inch wide door)
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 2 buildings
  • 45 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Kitchen
  • Limited room service
  • Microwave
  • Refrigerator
  • Separate dining area
  • Toaster

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Fireplace
  • Iron/ironing board
  • Living room
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

The property charges 2 percent for credit card payments
There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from October 4 2026 to February 29 2028 (completion date subject to change). The following areas are affected:
  • One of the dining venues
  • One of the swimming pools
  • Bar/lounge
  • Business center
  • Elevator
  • Exterior
  • Fitness facilities
  • Guestrooms
  • Lobby
  • Meeting facilities
  • Parking area
  • Sauna
  • Tennis courts
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Host will greet you

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 10 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for MYR 30.0 per night
  • Cribs/infant beds are available for MYR 30.0 per night

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • Cash deposit: MYR 200.0 per stay
  • Service fee: 10 percent

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: MYR 25 per day
  • Valet parking fee: MYR 20 per day
  • Crib (infant bed) fee: MYR 30.0 per night
  • Rollaway bed fee: MYR 30.0 per night
  • Credit card charges are subject to a surcharge of 2 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property is professionally cleaned
  • Check-in: 2 PM
  • Check-out: noon
  • Minimum check-in age: 15
For convenient arrivals and departures, you can take advantage of the free shuttle service to and from the train station. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting.
  • The property is professionally cleaned.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 10:00 PM.
  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.

Property is also known as

Times Square Service Suites Apartment Kuala Lumpur
Times Square Service Suites Apartment
Times Square Service Suites Kuala Lumpur
Times Square Service Suites
Times Square Service Suites K
Times Square Service Suites
Times Square Service Suites Hotel
Times Square Service Suites Kuala Lumpur
Times Square Service Suites Hotel Kuala Lumpur

Frequently asked questions

Is free cancellation available at Times Square Service Suites?

Times Square Service Suites offers free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Times Square Service Suites?

As of Oct 9, 2026, prices found for a 1-night stay for 2 adults at Times Square Service Suites on Nov 9, 2026 start from $157, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Times Square Service Suites?

This hotel is situated in Imbi within a short 1-minute walk of Berjaya Times Square and also 12 minutes on foot from Pavilion Kuala Lumpur. You'll also find KLCC Park and Petaling Street Market within a short drive.

Is there a spa at Times Square Service Suites?

Vita Spa is the hotel's spa and services include Thai massages, deep-tissue massages, couples treatments, and body wraps.

Does Times Square Service Suites feature a casino?

No, Times Square Service Suites doesn't have a casino.

Will I find an indoor pool at Times Square Service Suites?

No, this hotel doesn't have an indoor pool; however, there are 3 outdoor pools. Guests have pool access between 7:00 AM and 10:00 PM.

Does Times Square Service Suites have a restaurant with a breakfast menu?

Yes, Times Square Service Suites has 4 cafes, and serves breakfast for a surcharge.

Will Times Square Service Suites allow pets to stay free of charge?

No, pets and service animals aren't allowed at Times Square Service Suites.

How close is the airport from Times Square Service Suites?

The closest major airport to Times Square Service Suites is Subang (SZB-Sultan Abdul Aziz Shah), which is 16.8 mi away (35 minutes by car). Another top airport is Kuala Lumpur International Airport (KUL), which is around 26.8 mi away.

Does Times Square Service Suites host weddings?

There are wedding services available at Times Square Service Suites if that's in your vacation plans.

Times Square Service Suites Reviews

Reviews

6.6
Rating 10 - Excellent. 28 out of 108 reviews
Rating 8 - Good. 25 out of 108 reviews
Rating 6 - Okay. 17 out of 108 reviews
Rating 4 - Poor. 23 out of 108 reviews
Rating 2 - Terrible. 15 out of 108 reviews

6.6/10

Cleanliness

6.6/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👌👍 Trust me this Excellent hotel and Location. Next visit with my family.
Stayed 7 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service, very good Location.

Excellent hotel spacious rooms very comfortable. Staff very friendly we are come back again.
Stayed 1 night in Mar 2018
Verified review

8/10 Good

Liked: Staff & service
Riyad and boss were v considerate and provided for all our needs.
Stayed 5 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Berjaya Times Square Suite

My stay at Berjaya Times Square Suites was truly delightful. The spacious and well-appointed suites offered a comfortable retreat in the heart of Kuala Lumpur. The hotel's central location made exploring the city a breeze, with shopping and dining options right at my doorstep. The staff's hospitality was exceptional, ensuring a pleasant and memorable experience. I particularly enjoyed the panoramic views from my suite, adding to the overall charm of the stay. A perfect choice for both business and leisure travelers seeking convenience and comfort in this vibrant city.
Stayed 5 nights in Dec 2023
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities, room comfort

Mold

Large space and comfortable bed, just be aware there is mold on the ceiling in the room we stayed. We had to leave after one day as there was no other rooms available. The contact was communicative but I could not get a refund.
Stayed 5 nights in Sep 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
Dirty room, leaking taps, bathroom smells like urine, rusty and grimy shower heads and screens, stains on linen and sheets, unhygienic fridge, cracked walls, broken and dirty furniture. Staff provided little to no help in regards to how to access hot water, and all other inquiries that we had during our stay.
Stayed 5 nights in Dec 2025
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst service of my entire in the past 10 yrs of traveling. Couldn’t find the reception and we have to call the property. Just a random man arrive and gave a key. After that we haven’t seen him.
Stayed 6 nights in Jan 2024
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Too old and damaged for comfort

Amenities over 20 years old and lots of small faults spoil the overall experience. For example, the toilet seats are cracked and pinch your butt every time. Another is the broken shower hose that sprays water everywhere and wets everything. So much more issues like stained bed linens, mouldy chairs and water damaged floors. The only good thing was the view. Please renovate the hotel. Then there’s this old musky smell from the mattress.
Stayed 1 night in Dec 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

disaster

dirty,scary,not an official berjaya time square room,just the same building,door is very scary as someone just broke in,air condition smells and hot,super dirty, not and official berjaya time square room,need to meet agent to get key,not from official counter,please get official berjaya time square from receptionist,not from agent,bad and scary experience,for check out need wait half hour to send key
Stayed 1 night in Jul 2022
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay away !!!!!!

When we arrived there was no reception, just a few guys standing around and a security guard. One man approached me and said he wanted to see my booking, ons seen he made a call to another person who came to see me in the lobby , we were then asked to pay 100 myr, but it had to be cash , we were then taken to our room which was nothing like what you see on hotel.com , the room was dirty and sparse , we took the decision to leave as we could not stay there , it did not feel safe, we then got our 100 myr back ant went to another hotel after just 1 hr , so my advice would be to keep away and find something better.
The beds
The sofa with stained
Dirty bathroom
Dirty hallway
Stayed 1 night in Jan 2024
Verified review

6/10 Okay

Disliked: Cleanliness, staff & service, property conditions & facilities
Unterkunft ist sehr schlecht.
Stayed 3 nights in Aug 2024
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

청결상태 개선

베게속이 땀에 쪄들어서 도저히 사용할 수 없음 배게커버를 바꾸어봤자 소용없음 Grab 접근 허용안함 단지 호텔 파킹관리원이 지정한 택시만 사용 가능 Checkout시 tex 10/day 현금 징수하고 영수증도 안줌 무언가 이상한 해위
Stayed 4 nights in Jan 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

비정상적 방식으로 운영하는 숙박시설

이 숙박시설은 비정상적으로 운영되는 시설이므로 예약하시면 안됩니다. 객실을 몇개씩 아랍 에이전트들이 운영하고 있습니다. 예약이 확정됐음에도 예약에 문제가 있다고 하거나 보증금을 내야한다고 해놓고 반환할때는 세금이 있다고 일부 비용을 제외하고 돌려줍니다. 그외에 서비스를 받을 수 없는 숙박시설입니다. 시내 중심가에 있다고 특가에 끌려서 예약했다가 실패한 예약 사례입니다.
Stayed 2 nights in Oct 2023
Verified review

8/10 Good

Liked: Staff & service, room comfort

전망은 좋으나 찾아가기 살짝 어려울 수 있는 레지던스

투숙자가 적었는지 객실 청소상태가 약간 불량. 침대가 너무 구형임. 수압은 좋은데 샤워기 고장임. 기타 잠시 지내기엔 괜찮은 상태. 스텝 응대는 굉장히 빠름.
Stayed 1 night in May 2023
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointed..

Dirty and the facilities is all broken. The best part is, you cant even lock the main door.
Stayed 1 night in Sep 2021
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was worst. All the things in the room need to change new one. Please take an action
Stayed 1 night in Sep 2021
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities
Found used and unfolded towels in the closet and toilet when we checked in so not sure whether sanitization measures are taken.
Stayed 2 nights in May 2021
Verified review

6/10 Okay

Liked: Cleanliness
Faclities & amendities is a bit old.
Stayed 2 nights in Jan 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean & comfortable

Clean, comfortable, room is big
Stayed 2 nights in Jun 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Proximity and easy access to public transport

Due to its proximity to popular shopping (Berjaya Times Square, Bukit Bintang area) and eateries (Jalan ah loy, Imbi) and easy access to public transport (monorail, Lrt, Mrt), it is an ideal place to stay.
Stayed 3 nights in Jul 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
emplacement très bien situé a proximité de tout. Très grande chambre avec beaucoup de place. quand même petit problème avec les toilette souvent bouché. Obligé d'utiliser la poubelle pour faire évacuer l'eau. Dans l'ensemble tout était très bien. On n'avait pas compris qu'on serait logés dans la suite résidence. Nous pensions être logés à l'hôtel même. Mais on a bénéficié de la grande piscine c'était l'essentiel
Stayed 28 nights in May 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for family.

It has no counter at lobby, you will need to call the person in charge on your booking. In charge is helpful. Abit old place, overall this place is good for family.
Stayed 1 night in Jun 2019
Verified review

8/10 Good

Liked: Staff & service
For the price we paid, it was value for money. The location's great! It would be nice if the towels were changed without calling for cleaned ones.
Stayed 3 nights in Jun 2019
Verified review

4/10 Poor

Check in is not at the reception counter. We have to wait some one to bring us to the room. (i am not sure he is a hotel stuff or not, becoz he did ware an uniform and i didnt see any stuff duty card on him. The person also didnt introduced himself. After he show a paper to me and makesure the booked name and have a look to my ic, then he ask us follow him but he didnt explain that he wanna show us where is our room. we have to pay check in deposit to him, the receipt totally is not under times square hotel /suite name, is other compony name. And we have to pay the carpark fees also. 😥 Felling strange.
Stayed 1 night in Jun 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money and very honest staff
Stayed 2 nights in Jun 2019