10/10 Excellent
MD MAIN, New York
Nov 17, 2025
Liked: Cleanliness, amenities, property conditions & facilities
MD MAIN
Stayed 7 nights in Nov 2025
Entire apartment
The Robertson Residence KL
3.0 star property
Apartment with 15 outdoor swimming pools, near Berjaya Times Square
Choose dates to view prices
Photo gallery for The Robertson Residence KL
Reviews
6.46.4 out of 10
Popular amenities
- Pool
- Outdoor Space
- Parking included
- Kitchen
- Air conditioning
Explore the area
2 Jalan Robertson, Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, 50150
- Jalan AlorPlace, Jalan Alor5 min walk
- Berjaya Times SquarePlace, Berjaya Times Square8 min walk
- Petaling Street MarketPlace, Petaling Street Market9 min walk
- Kuala Lumpur (KUL-Kuala Lumpur Intl.)Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)52 min drive
Room options
View all photos for Standard Double Room, City View
Standard Double Room, City View
- 577 sq ft
- City view
- Sleeps 2
- 1 King Bed
View all photos for Luxury Suite, Balcony, City View
Luxury Suite, Balcony, City View
- 657 sq ft
- 1 bedroom
- City view
- Sleeps 2
- 1 King Bed
View all photos for Family House, City View
Family House, City View
- 900 sq ft
- 1 bedroom
- City view
- Sleeps 4
- 1 King Bed and 1 Twin Bed
View all photos for One-Bedroom Family Apartment
One-Bedroom Family Apartment
- Sleeps 4
View all photos for One-Bedroom Premium Apartment
One-Bedroom Premium Apartment
- Sleeps 3
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About the neighborhood
Kuala Lumpur
The Robertson Residence KL places you in Bukit Bintang, within a leisurely stroll of popular sights such as Berjaya Times Square and Petaling Street Market. This 4-room, 3-star apartment building welcomes guests with 15 outdoor pools and conveniences like free self parking and a rooftop terrace.
What's nearby
- Jalan Alor - 5 min walk - 0.3 miles
- Changkat Bukit Bintang - 7 min walk - 0.4 miles
- Berjaya Times Square - 8 min walk - 0.5 miles
- Petaling Street Market - 9 min walk - 0.5 miles
- Pavilion Kuala Lumpur - 15 min walk - 0.8 miles
Getting around
- Imbi Station - 13 min walk
- Kuala Lumpur Masjid Jamek Station - 15 min walk
- Subang (SZB-Sultan Abdul Aziz Shah) - 34 min drive
Restaurants
- Just Fruits Neighbourhood Market - 1 min walk
- VCR - 6 min walk
- Bröom at Bukit Bintang - 4 min walk
- Jamaica Blue - 2 min walk
- Vistana Corner - 4 min walk
About this property
Entire place
You'll have the entire apartment to yourself and will only share it with other guests in your party.
The Robertson Residence KL
Apartment with 15 outdoor swimming pools, near Berjaya Times Square
Guests staying at The Robertson Residence KL enjoy access to 15 outdoor pools, a children's pool, and a rooftop terrace. A stay here includes free parking. This hot springs apartment building also has a garden.
Each apartment is air-conditioned and features a kitchen with a microwave and a dishwasher. The bathroom offers hair dryers and free toiletries.
15 outdoor swimming pools are on site along with a children's pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
There are hot springs on site.
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Property amenities
Pool/Spa
- 15 outdoor pools
- Hot springs
Internet
- Available in the apartment: Free dial-up internet
Parking and transportation
- Free self parking on site
- Wheelchair-accessible parking available
Family friendly
- Children's pool
Kitchen
- Cookware, dishware, and utensils
- Dishwasher
- Microwave
Bathroom
- Free toiletries
- Hair dryer
- Soap
- Toilet paper
- Towels provided
Outdoor areas
- Garden
- Outdoor entertainment area
- Outdoor furniture
- Rooftop terrace
Comfort
- Air conditioning
Pets
- No pets allowed
Suitability/Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- 1 accessible parking space
- Accessible shuttle
- Elevator (48 inch wide door)
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible parking
- Wheelchair-accessible path to elevator
- Wheelchair-accessible pool
- Wheelchair-accessible public washroom
- Wheelchair-accessible restaurant
Services and conveniences
- Virtual front desk
Location highlights
- In a business district
- In the city center
- Near a health/beauty spa
- Near a hospital
- Near a metro station
- Near a train station
- Near a zoo
- Near an outlet shopping mall
- Near the airport
Things to do
- Children's pool
- Golf driving range
- Casino nearby
- Theme park nearby
Safety features
- Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
- Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
- 4 units
- Garden
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MYR 82
Late check-in fee: MYR 50 for check-in between 11:30 AM and 11:30 PM
Minimum check-in age: 15
Check-out
Check-out before 11:30 PM
Special check-in instructions
There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools
Check-out instructions
The host requires you complete the following before checking out:
Remove personal items, remove leftover food and drinks, and take out the trash
Turn off the lights, lock the doors, and return the keys
Access methods
Host will greet you, lockbox
Pets
- This property doesn't allow pets
Property payment types
Important information
Fees
You'll be asked to pay these charges at the property:
- Deposit: MYR 200 per person, per stay
- Cleaning fee: MYR 50 per accommodation, per stay (varies per unit)
These are all of the charges provided to us by the property.
Optional extras
These fees and deposits will be charged at check-in, check-out, or the time of service.
- Early check-in fee: MYR 82 (subject to availability)
- Late check-in fee: MYR 50 for check-in between 11:30 AM and 11:30 PM
This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Check-in: 3:00 PM
- Check-out: 11:30 PM
- Minimum check-in age: 15
Driving? This property offers free parking.
We should mention
Details about charges, deposits, or other important information:
- This property is managed by a private host, not a professional engaged in trade or business.
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
- Charges for extra guests may apply and vary depending on the property's policy.
- A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
- Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
- This property accepts credit cards, debit cards, and mobile payments. Cash is not accepted.
Additional information about polices, regulations, and more:
- Pool access available from 6:00 AM to 10:00 PM.
Property is also known as
The Robertson Kl Kuala Lumpur
The Robertson Residence KL Residence
The Robertson Residence KL Kuala Lumpur
The Robertson Residence KL Residence Kuala Lumpur
Frequently asked questions
What can I see around The Robertson Residence KL?
This apartment is situated in Bukit Bintang within a short 14-minute walk of Berjaya Times Square and also 11 minutes on foot from Petaling Street Market. You'll also find Pavilion Kuala Lumpur and Kuala Lumpur Tower less than a mile away.
Is parking available on site at this apartment?
Yes, self parking is offered for free at the apartment. Accessible parking is also available for guests.
Does The Robertson Residence KL feature a casino at the property?
No, The Robertson Residence KL doesn't have a casino.
Will I find an indoor pool at The Robertson Residence KL?
No, this apartment doesn't have an indoor pool; however, there are 15 outdoor pools. Guests have pool access between 6:00 AM and 10:00 PM.
Is The Robertson Residence KL a good place to stay for couples?
Couples staying at this apartment will appreciate amenities like a kitchen as well as 15 outdoor pools and hot springs.
Does The Robertson Residence KL have a hot tub?
No, but guests can enjoy on-site hot springs at this apartment.
Does The Robertson Residence KL have a restaurant with a breakfast menu?
No, The Robertson Residence KL doesn't have a restaurant that serves breakfast.
Will The Robertson Residence KL allow pets to stay free of charge?
No, pets aren't allowed at The Robertson Residence KL.
Where is the closest airport to The Robertson Residence KL?
The closest major airport to The Robertson Residence KL is Subang (SZB-Sultan Abdul Aziz Shah), which is 15.6 mi away (34 minutes by car). Another top airport is Kuala Lumpur International Airport (KUL), which is around 26.9 mi away.
Can I book a room with a balcony at The Robertson Residence KL?
Yes, some apartments at The Robertson Residence KL offer a balcony and may feature city views.
The Robertson Residence KL Reviews
Reviews
6.4
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 3 out of 7 reviews
10 - Excellent
3
Rating 8 - Good. 1 out of 7 reviews
8 - Good
1
Rating 6 - Okay. 0 out of 7 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 7 reviews
4 - Poor
0
Rating 2 - Terrible. 3 out of 7 reviews
2 - Terrible
3
6.0/10
Cleanliness
6.0/10
Amenities
5.4/10
Property conditions & facilities
6.0/10
Eco-friendliness
Reviews
2/10 Terrible
Martin
Traveled with partner
Nov 15, 2025
Disliked: Cleanliness, amenities, property conditions & facilities
Would not reccomend staying here
I booked a “luxury suite” here via Expedia in October. The experience was extremely disappointing:
Misrepresentation: This is not a hotel, but there is no indication of this during the booking process. The property was advertised as a "luxury suite", but the reality was far below expectations—grubby, poorly maintained, and lacking basic amenities, 1 towel, mismatched crockery. It matches the website pictures in layout only and not in quality.
Security Issues: There is no reception desk & the key locker did not lock, the apartment electronic lock was disabled by a piece of metal screwed over the lock, and the owner admitted previous guests had not returned keys raising serious safety concerns.
Stressful Experience & Poor Support: Despite repeated attempts to get check-in instructions, I received them only while boarding my flight!!. Expedia agents were unable to resolve the situation, at one stage starting a canclellation process, leaving me stressed and uncertain throughout the flight.
We ultimately left after one night and booked alternative accommodation. Expedia’s initial response was to cite the property’s non-refundable policy, ignoring the misrepresentation and safety issues. After a lengthy process dealing with multiple people, I was finally compensated with a partial refund.
I strongly advise caution when booking this apartment. Listings should be accurate, and customer support should prioritize traveler safety and well-being.
Martin
Stayed 9 nights in Oct 2025
8/10 Good
Robert
Business traveler, Traveled with partner
Sep 18, 2025
Liked: Cleanliness, property conditions & facilities
Checkin was a painno offfice
Robert
Stayed 7 nights in Jul 2025
10/10 Excellent
????
Traveled with partner
Sep 15, 2025
Liked: Cleanliness, amenities, property conditions & facilities
Host was very responsive and welcoming
????
Stayed 3 nights in Sep 2025
10/10 Excellent
Adam
Jun 26, 2025
Adam
Stayed 5 nights in Jun 2025
2/10 Terrible
Charles
Jun 19, 2025
Disliked: Cleanliness, property conditions & facilities
They were fully booked when i went for check in, and they havent processed my refund yet.
Charles
Stayed 2 nights in Jun 2025
2/10 Terrible
HIROTOSHI
Traveled with partner
Sep 24, 2025
Disliked: Cleanliness, amenities, property conditions & facilities
ドアの鍵は壊れているので、鍵は掛からない。上部に取り付けてあるドアフックのみ。WifiはLocalのUnifiが設置されているがアクセスポイントに問題があり、繋がらない、部屋の枕やベッドシーツ、その他のシーツ諸々が悪臭を放ちクリーニングはされていない。ダブルブッキングが起こった理由かは定かではないが、初日から泊まることができず予定の日数の約半分を別の提示された7.5km離れたコンドへ泊まる（通常の旅行者では行きにくいところ）。オーナーは明らかに現地人ではないのでやり取りに違和感がある。レスポンスが遅い、言い訳などが顕著に目立つなど。
総評は悪いですが、この部屋だけに関することなのでほかの部屋はきれいだと思います。立地は問題なしです。
HIROTOSHI
Stayed 5 nights in Sep 2025