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Recent guest reviews

They did not have reservation booked through Orbitz Clerk not trained Poor room Service Parking machine broke, hotel knew It was issue. Construction everywhere Never stay there

Classy hotel in central KL. WE got upgraded to one of the rooms on the 17th floor. Nice, but expensive, brunch the next morning. Not quite as expansive as the comparable Mandarin Oriental hotel in central KL.

The Hotel is perfectly located in the down town area, the food was good, the Hotel staff were friendly and helpful.

every morning a little kid was screaming...not the easiest hotel to travel to from the train...it was close to everything but so are other (less expensive) hotel and actually it faces a cheap hotel..didn't return on my way out of SE Asia.

You expect a great time at the Ritz, but you also expect to pay a lot for it. A friend and I got a 2 double bed room for $130 US in Kuala Lumpur. It was great: nice accommodation, great service, great hotel room. The only downside: the threads show. By that I mean that while the hotel is very nice, some parts of it show more wear than you would expect of a five-star place. At such low rates, the place doesn't have a hard time hiring staff in a relatively inexpensive country. But materials cost money that are about the same in any country (shipping being what it is). So I suspect that the rates can't quite cover keeping everything in new-like condition. Regardless, that doesn't lower the experience in my opinion. Make sure you have a drink in the lounge with the live jazz band. It was fabulous.

168 Jalan Imbi Kuala Lumpur

Hotel highlights

  • Walking distance to Pavilion Kuala Lumpur and Berjaya Times Square
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa

Located in Golden Triangle, The Ritz-Carlton, Kuala Lumpur is within a 10-minute walk of popular sights such as Pavilion Kuala Lumpur and Berjaya Times Square. This 365-room, 5-star hotel has conveniences like a full-service spa, an outdoor pool, and free in-room WiFi. It's connected to a shopping center in central Kuala Lumpur, and also a short walk from Lot 10 Shopping Centre and Prince Court Medical Centre.


Dining

Have a drink at the lobby lounge or enjoy onsite dining at one of 3 restaurants like Li Yen, which specializes in Chinese cuisine and serves lunch and dinner. Satisfy your hunger from the comfort of your room with 24-hour room service. Buffet breakfast is offered for a fee each morning from 6:00 AM to 10:30 AM.


Rooms

All 365 soundproofed rooms feature minibars, coffee makers, and free newspapers. Guests can expect to find free WiFi and LCD TVs with satellite channels. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and free toiletries. Safes, phones, and desks are also standard.


Property features

At The Ritz-Carlton, Kuala Lumpur, guests enjoy a full-service spa, an outdoor pool, and a health club. If you drive, self parking is MYR 12 per night, and there's also limo/town car service. The front desk has multilingual staff on hand 24/7 to help with concierge services, dry cleaning/laundry, and luggage storage. Other amenities at this luxury hotel include free WiFi in public areas, a business center, and free newspapers.

Room options

Executive Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Junior Studio Suite, 1 Bedroom, Non Smoking (1 King bed)

1 King Bed | Sleeps 2

Two Bedroom Suite

2 Double Beds | Sleeps 4

Club Room, 1 King Bed, Non Smoking (Club Executive, 24hr Butler Service)

1 King Bed | Sleeps 2

Guest reviews for The Ritz-Carlton, Kuala Lumpur

Everyone (2) Couples (2) Other (1) Friends (1)
5
Everyone

By on Dec 26, 2018

Review comment responded on Dec 31, 2018

Dear Sir / Madam, Warmest Greeting from The Ritz-Carlton, Kuala Lumpur. Thank you for choosing your stay with us and we are glad to know that you have liked the hotel and your stay with us. We sincerely hope that you have had a great time at the beautiful Kuala Lumpur City. We truly looking forward to welcome you back soon to allow us to serve you better. Should you require further assistance, please do not hesitate to contact us. Thank you and Happy New Year. Best Regards,

2

toortute @ the ritz

Everyone

They did not have reservation booked through Orbitz Clerk not trained Poor room Service Parking machine broke, hotel knew It was issue. Construction everywhere Never stay there

By on Sep 5, 2016

5

upper class hotel in central kuala lumpur

Couples

Classy hotel in central KL. WE got upgraded to one of the rooms on the 17th floor. Nice, but expensive, brunch the next morning. Not quite as expansive as the comparable Mandarin Oriental hotel in central KL.

By on Mar 11, 2013

5

very good location for the price.

Couples

The Hotel is perfectly located in the down town area, the food was good, the Hotel staff were friendly and helpful.

By on Apr 12, 2011

3

nothing to write home about

Other

every morning a little kid was screaming...not the easiest hotel to travel to from the train...it was close to everything but so are other (less expensive) hotel and actually it faces a cheap hotel..didn't return on my way out of SE Asia.

By on Dec 17, 2009

5

an excellent deal on top notch service.

Friends

You expect a great time at the Ritz, but you also expect to pay a lot for it. A friend and I got a 2 double bed room for $130 US in Kuala Lumpur. It was great: nice accommodation, great service, great hotel room. The only downside: the threads show. By that I mean that while the hotel is very nice, some parts of it show more wear than you would expect of a five-star place. At such low rates, the place doesn't have a hard time hiring staff in a relatively inexpensive country. But materials cost money that are about the same in any country (shipping being what it is). So I suspect that the rates can't quite cover keeping everything in new-like condition. Regardless, that doesn't lower the experience in my opinion. Make sure you have a drink in the lounge with the live jazz band. It was fabulous.

By on Mar 26, 2009

The Ritz-Carlton, Kuala Lumpur

168 Jalan Imbi, Kuala Lumpur, 55100
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