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The Ritz-Carlton, Kuala Lumpur

5.0 star property
Luxury hotel with a sauna connected to a shopping center in Kuala Lumpur

Choose dates to view prices

Photo gallery for The Ritz-Carlton, Kuala Lumpur

Outdoor pool
Premium bedding, minibar, in-room safe, desk
Lunch and dinner served, Chinese cuisine
Lobby lounge
View from property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
168 Jalan Imbi, Kuala Lumpur, 55100
  • Place, The Exchange TRX
    ‪3 min walk‬
  • Place, Pavilion Kuala Lumpur
    ‪5 min walk‬
  • Place, Berjaya Times Square
    ‪10 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪53 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 498 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Double Bed

Suite, 1 Double Bed | Living room | 55-inch LCD TV with satellite channels, TV

Suite, 1 Double Bed

7.8 out of 10
Good
(6 reviews)
  • 2277 sq ft
  • 3 bedrooms
  • Sleeps 5
  • 1 Double Bed

View all photos for Club Suite, 1 Bedroom

Premium bedding, minibar, in-room safe, desk

Club Suite, 1 Bedroom

8.0 out of 10
Very good
(2 reviews)
  • 732 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Twin Bed

Deluxe Room, 1 Twin Bed | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 Twin Bed

8.8 out of 10
Excellent
(8 reviews)
  • 431 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(6 reviews)
  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Twin Bed

Deluxe Room, 1 Twin Bed | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 Twin Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 431 sq ft
  • Sleeps 3
  • 1 Twin Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(35 reviews)
  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom

Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 Bedroom

  • 732 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Double Bed

Suite, 1 Double Bed | Living room | 55-inch LCD TV with satellite channels, TV

Suite, 1 Double Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 1886 sq ft
  • Sleeps 4
  • 1 Double Bed

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About the neighborhood

Kuala Lumpur

The Ritz-Carlton, Kuala Lumpur places you in Golden Triangle, within a leisurely stroll of popular sights such as Berjaya Times Square and Pavilion Kuala Lumpur. This 365-room, 5-star hotel has conveniences like an outdoor pool, free in-room WiFi, and a gym. It's connected to a shopping center in central Kuala Lumpur and also close to KLCC Park and Petronas Twin Towers.

What's nearby

  • The Exchange TRX - 3 min walk - 0.2 miles
  • Pavilion Kuala Lumpur - 5 min walk - 0.3 miles
  • Jalan Alor - 9 min walk - 0.5 miles
  • Berjaya Times Square - 10 min walk - 0.6 miles
  • KLCC Park - 12 min walk - 0.7 miles

Getting around

  • Kuala Lumpur Masjid Jamek Station - 3 min drive
  • Conlay MRT Station - 8 min walk
  • Kuala Lumpur International Airport (KUL) - 45 min drive

Restaurants

  • ‪The Lobby Lounge - ‬1 min walk
  • ‪Wizards - ‬1 min walk
  • ‪Club Lounge - ‬1 min walk
  • ‪The Den @ Capri By Fraser - ‬1 min walk
  • ‪Li Yen 丽苑 - ‬3 min walk

About this property

The Ritz-Carlton, Kuala Lumpur

Luxury hotel with a sauna connected to a shopping center in Kuala Lumpur
Guests of The Ritz-Carlton, Kuala Lumpur have access to an outdoor pool, a gym, and a sauna. If you drive, self parking is MYR 12 per night, and there's also limo/town car service. The front desk has multilingual staff on hand 24/7 to help with luggage storage, concierge services, and dry cleaning/laundry. Other amenities at this luxury hotel include free WiFi in public areas, a conference center, and a business center.
55-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and free toiletries. Other standard amenities include minibars, coffee makers, and safes. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool, a health club, and a sauna.
Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Self parking on site (MYR 12 per night)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: MYR 65 for adults and MYR 32.50 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Li Yen
  • The Cobalt Room
  • The Library
  • The Lobby Lounge
  • The Patisserie

Things to do

  • Health club
  • Outdoor pool
  • Sauna
  • Shopping

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • 15 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Garden
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in bathtub
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 20 floors
  • Built in 1997
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MYR 65 for adults and MYR 32.5 for children
  • Self parking fee: MYR 12 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Kuala Lumpur Ritz-Carlton
Ritz-Carlton Hotel Kuala Lumpur
Ritz-Carlton Kuala Lumpur
Ritz-Carlton Kuala Lumpur Hotel
The Ritz-Carlton, Kuala Lumpur Hotel Kuala Lumpur
Kuala Lumpur Ritz Carlton
Ritz Kuala Lumpur
The Ritz-Carlton Kuala Lumpur Hotel
The Ritz Carlton Kuala Lumpur
The Ritz Carlton, Kuala Lumpur
The Ritz-Carlton, Kuala Lumpur Hotel
The Ritz-Carlton, Kuala Lumpur Kuala Lumpur
The Ritz-Carlton, Kuala Lumpur Hotel Kuala Lumpur

Frequently asked questions

Is free cancellation available at The Ritz-Carlton, Kuala Lumpur?

The Ritz-Carlton, Kuala Lumpur offers free cancellation on some room rates. For specific requirements, review the cancellation policy on Orbitz.

How much does it cost to stay at The Ritz-Carlton, Kuala Lumpur?

As of Dec 27, 2025, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, Kuala Lumpur on Jan 6, 2026 start from $148.14, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to The Ritz-Carlton, Kuala Lumpur?

This hotel is situated in Golden Triangle within a short 12-minute walk of Berjaya Times Square and also 16 minutes on foot from KLCC Park. You'll also find Pavilion Kuala Lumpur and Jalan Alor less than a mile away.

Is parking available on site at The Ritz-Carlton, Kuala Lumpur?

Yes, parking is offered for MYR 12 per night. Though parking is limited, accessible parking is also available.

Is there a spa at The Ritz-Carlton, Kuala Lumpur?

Spa Village is the hotel's spa and services include aromatherapy, massages, mani/pedis, and body scrubs.

Does The Ritz-Carlton, Kuala Lumpur feature a casino?

No, The Ritz-Carlton, Kuala Lumpur doesn't have a casino.

Is there an indoor pool at The Ritz-Carlton, Kuala Lumpur?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at The Ritz-Carlton, Kuala Lumpur?

There are many amenities for couples at this hotel, including in-room massages as well as an outdoor pool and a bar.

Are there hot tubs at The Ritz-Carlton, Kuala Lumpur?

No, but guests can enjoy a sauna at this hotel.

Does The Ritz-Carlton, Kuala Lumpur have a restaurant that serves breakfast?

Yes, The Ritz-Carlton, Kuala Lumpur serves buffet breakfast for a surcharge each morning at Li Yen.

Does The Ritz-Carlton, Kuala Lumpur allow pets to stay free of charge?

No, pets and service animals aren't allowed at The Ritz-Carlton, Kuala Lumpur.

Are there connecting rooms at The Ritz-Carlton, Kuala Lumpur?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from The Ritz-Carlton, Kuala Lumpur?

The closest major airport to The Ritz-Carlton, Kuala Lumpur is Subang (SZB-Sultan Abdul Aziz Shah), which is 17.4 mi away (34 minutes by car). Another top airport is Kuala Lumpur International Airport (KUL), which is around 27.1 mi away.

Are there rooms with balconies at The Ritz-Carlton, Kuala Lumpur?

No, at The Ritz-Carlton, Kuala Lumpur, there aren't any guestrooms that list a balcony.

Does The Ritz-Carlton, Kuala Lumpur have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at The Ritz-Carlton, Kuala Lumpur.

The Ritz-Carlton, Kuala Lumpur Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 633 out of 1001 reviews
Rating 8 - Good. 218 out of 1001 reviews
Rating 6 - Okay. 76 out of 1001 reviews
Rating 4 - Poor. 39 out of 1001 reviews
Rating 2 - Terrible. 35 out of 1001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Stayed 2 nights in Nov 2025

8/10 Good

Ramon

Liked: Cleanliness, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Naureen

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were just a little uncomfortable in the r three bedroom suite. It was a little older so not as updated but staff was excellent
Stayed 2 nights in Sep 2025

10/10 Excellent

Shadrack Yaw

Liked: Cleanliness, staff & service, amenities
Wasn’t up to the real Ritz Carlton standard I was expecting but quite okay
Stayed 4 nights in Sep 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2025

10/10 Excellent

Michael

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Really nice amenities. Wonderful stay.
Stayed 1 night in Aug 2025

10/10 Excellent

kerry

Liked: Cleanliness, amenities, property conditions & facilities
It is an awesome hotel and will stay again if i visit Kuala Lumpur near future
Stayed 4 nights in Aug 2025

10/10 Excellent

russell

Stayed 2 nights in Aug 2025

10/10 Excellent

KIN HANG

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfort and clean
Stayed 8 nights in Aug 2025

10/10 Excellent

Aneeta

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast options are limited, family suites are very big with a kitchen, dishwasher, microwave, oven. 4 toilets, 2 baths. Family dining area is very big. Biggest family suite i have stayed in
Stayed 3 nights in Aug 2025

8/10 Good

Chan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great location which is not on the main road which is crowded and noisy
Stayed 2 nights in Jul 2025

10/10 Excellent

Kartikumar

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location great service great people
Stayed 4 nights in Jul 2025

10/10 Excellent

Michaeljon

Stayed 2 nights in Jun 2025

2/10 Terrible

Bin Ismail, Singapore

Disliked: Cleanliness, staff & service, property conditions & facilities
Property
Stayed 3 nights in Jun 2025

10/10 Excellent

Tariq

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to amenities but confusing location for drivers. Excellent service, staff, and buffet breakfast! Would definitely stay again.
Stayed 4 nights in Jun 2025

10/10 Excellent

Sultan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

LEE

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, convenient, with many shopping malls around the area. Clean, spacious rooms and thank you the great service staff who allow upgrades our rooms to the executive rooms which were very spacious and with all the necessary amenities. All the staff in the hotel were very attentive and with great smiles. We will definitely come back to the great hotel the next time we will visit the country.
Stayed 1 night in May 2025

10/10 Excellent

LEE LIAN

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service in Ritz has always be impeccable. However this time slightly less on the housekeeping for the room. Also when I went to my room I found there are small dessert (cakes) complimentary but the food is uncovered. Hence please improve on the hygiene not to leave food exposed.
Stayed 3 nights in May 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Good location

We stay at a suite for 2 nights. Check-in was fast. Staff are friendly n polite. They prepared cake n decos for my son birthday. That was nice. Rooms are a clean but beds ain't very comfy. Easy access to prominent malls. Overall a good stay.
Stayed 2 nights in May 2025

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2025

10/10 Excellent

Jeum Haw

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Internet not working at my room
Stayed 4 nights in Apr 2025

2/10 Terrible

Han, Newport Coast

Disliked: Property conditions & facilities
The service is very terrible
Stayed 3 nights in Apr 2025

10/10 Excellent

Daniel

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Fab location and amazing staff and service
Stayed 6 nights in Apr 2025

10/10 Excellent

daniel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel great staff and service. For kids you are only allowed in one pool that does not get a lot of sun but other than that it is in an amazing location. Right next to pavilion and Rex. Staff are amazing.
Stayed 1 night in Apr 2025

8/10 Good

Edward

Stayed 3 nights in Jan 2025

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