The Ritz-Carlton, Kuala Lumpur

5.0 star property
Luxury hotel with a sauna connected to a shopping center in Kuala Lumpur

Choose dates to view prices

Photo gallery for The Ritz-Carlton, Kuala Lumpur

Relax by the serene pool surrounded by lush greenery and modern architecture.
Experience the hotel's distinctive entrance, featuring a glass canopy and metal framework.
Relax in comfort with a large bed, desk, and potted plant.
Enjoy dining in style with a round table set for six, surrounded by modern chairs and a stunning chandelier.
Experience the elegant lobby, featuring a round table, comfortable seating, and a stunning chandelier.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Spa
  • 24/7 front desk

Explore the area

Map
168 Jalan Imbi, Kuala Lumpur, 55100
  • Pavilion Kuala Lumpur
    ‪5 min walk‬
  • Berjaya Times Square
    ‪10 min walk‬
  • Petronas Twin Towers
    ‪17 min walk‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪50 min drive‬

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Room options

Suite, 1 Double Bed

7.6 out of 10
Good
(4 reviews)
  • 2277 sq ft
  • Sleeps 5
  • 1 Double Bed

Club Suite, 1 Bedroom

8.0 out of 10
Very good
(2 reviews)
  • 732 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 Twin Bed

8.6 out of 10
Excellent
(7 reviews)
  • 431 sq ft
  • Sleeps 2
  • 1 Twin Bed

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(33 reviews)
  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 498 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 Bedroom

  • 732 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 Double Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 1886 sq ft
  • Sleeps 4
  • 1 Double Bed

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(6 reviews)
  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 Twin Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • Sleeps 3
  • 1 Twin Bed

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About the neighborhood

Kuala Lumpur

The Ritz-Carlton, Kuala Lumpur places you in Golden Triangle, within a leisurely stroll of popular sights such as Pavilion Kuala Lumpur and Berjaya Times Square. This 365-room, 5-star hotel has conveniences like an outdoor pool, free in-room WiFi, and a gym. It's connected to a shopping center in central Kuala Lumpur and also close to KLCC Park and Suria KLCC Shopping Centre.

What's nearby

  • Pavilion Kuala Lumpur - 5 min walk - 0.3 miles
  • Berjaya Times Square - 10 min walk - 0.6 miles
  • Suria KLCC Shopping Centre - 14 min walk - 0.8 miles
  • KLCC Park - 14 min walk - 0.8 miles
  • Petronas Twin Towers - 17 min walk - 0.9 miles

Getting around

  • Kuala Lumpur Masjid Jamek Station - 3 min drive
  • Conlay MRT Station - 8 min walk
  • Kuala Lumpur International Airport (KUL) - 45 min drive

Restaurants

  • ‪Wizards At Tribeca - ‬1 min walk
  • ‪The Lobby Lounge - ‬1 min walk
  • ‪Elite Youmiqi - ‬3 min walk
  • ‪Li Yen Chinese Restaurant 麗苑 - ‬1 min walk
  • ‪Club Lounge - ‬1 min walk

About this property

The Ritz-Carlton, Kuala Lumpur

Luxury hotel with a sauna connected to a shopping center in Kuala Lumpur
Guests of The Ritz-Carlton, Kuala Lumpur have access to an outdoor pool, a gym, and a sauna. If you drive, self parking is MYR 12 per night, and there's also limo/town car service. The front desk has multilingual staff on hand 24/7 to help with luggage storage, concierge services, and dry cleaning/laundry. Other amenities at this luxury hotel include free WiFi in public areas, a conference center, and a business center.
55-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and free toiletries. Other standard amenities include minibars, coffee makers, and safes. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool, a health club, and a sauna.
Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

Arabic, Chinese (Mandarin)

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Self parking on site (MYR 12 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: MYR 65 for adults and MYR 32.50 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Li Yen
  • The Cobalt Room
  • The Library
  • The Lobby Lounge
  • The Patisserie

Things to do

  • Health club
  • Outdoor pool
  • Sauna
  • Shopping

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • 15 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Garden
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in bathtub
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 20 floors
  • Built in 1997
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MYR 65 for adults and MYR 32.5 for children
  • Self parking fee: MYR 12 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Kuala Lumpur Ritz-Carlton
Ritz-Carlton Hotel Kuala Lumpur
Ritz-Carlton Kuala Lumpur
Ritz-Carlton Kuala Lumpur Hotel
The Ritz-Carlton, Kuala Lumpur Hotel Kuala Lumpur
Kuala Lumpur Ritz Carlton
Ritz Kuala Lumpur
The Ritz-Carlton Kuala Lumpur Hotel
The Ritz Carlton Kuala Lumpur
The Ritz Carlton, Kuala Lumpur
The Ritz-Carlton, Kuala Lumpur Hotel
The Ritz-Carlton, Kuala Lumpur Kuala Lumpur
The Ritz-Carlton, Kuala Lumpur Hotel Kuala Lumpur

Frequently asked questions

Is free cancellation available at The Ritz-Carlton, Kuala Lumpur?

The Ritz-Carlton, Kuala Lumpur offers free cancellation on some room rates. For specific requirements, review the cancellation policy on Orbitz.

How much does it cost to stay at The Ritz-Carlton, Kuala Lumpur?

As of Jul 12, 2025, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, Kuala Lumpur on Aug 12, 2025 start from $145.13, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to The Ritz-Carlton, Kuala Lumpur?

This hotel is situated in Golden Triangle within a short 6-minute walk of Pavilion Kuala Lumpur and also 12 minutes on foot from Berjaya Times Square. You'll also find KLCC Park and Suria KLCC Shopping Centre less than a mile away.

Will I be able to park at The Ritz-Carlton, Kuala Lumpur?

Yes, parking is offered for MYR 12 per night. Though parking is limited, accessible parking is also available.

Is there a spa at The Ritz-Carlton, Kuala Lumpur?

Spa Village is the hotel's spa and services include aromatherapy, mani/pedis, body treatments, and massages.

Does The Ritz-Carlton, Kuala Lumpur feature a casino?

No, The Ritz-Carlton, Kuala Lumpur doesn't have a casino.

Is there an indoor pool at The Ritz-Carlton, Kuala Lumpur?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about The Ritz-Carlton, Kuala Lumpur?

There are many amenities for couples at this hotel, including in-room massages as well as an outdoor pool and a bar.

Are there hot tubs at The Ritz-Carlton, Kuala Lumpur?

No, but guests can enjoy a sauna at this hotel.

Does The Ritz-Carlton, Kuala Lumpur have a restaurant that serves breakfast?

Yes, The Ritz-Carlton, Kuala Lumpur serves buffet breakfast for a surcharge each morning at Li Yen.

Does The Ritz-Carlton, Kuala Lumpur allow pets to stay free of charge?

No, pets and service animals aren't allowed at The Ritz-Carlton, Kuala Lumpur.

Are there connecting rooms at The Ritz-Carlton, Kuala Lumpur?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from The Ritz-Carlton, Kuala Lumpur?

The closest major airport to The Ritz-Carlton, Kuala Lumpur is Subang (SZB-Sultan Abdul Aziz Shah), which is 17.4 mi away (34 minutes by car). Another top airport is Kuala Lumpur International Airport (KUL), which is around 27.1 mi away.

Are there rooms with balconies at The Ritz-Carlton, Kuala Lumpur?

No, you won't find guestrooms with balconies at The Ritz-Carlton, Kuala Lumpur.

Does The Ritz-Carlton, Kuala Lumpur have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at The Ritz-Carlton, Kuala Lumpur.

The Ritz-Carlton, Kuala Lumpur Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 630 out of 1001 reviews
Rating 8 - Good. 219 out of 1001 reviews
Rating 6 - Okay. 75 out of 1001 reviews
Rating 4 - Poor. 40 out of 1001 reviews
Rating 2 - Terrible. 37 out of 1001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Fab location and amazing staff and service
Stayed 6 nights in Apr 2025

10/10 Excellent

daniel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel great staff and service. For kids you are only allowed in one pool that does not get a lot of sun but other than that it is in an amazing location. Right next to pavilion and Rex. Staff are amazing.
Stayed 1 night in Apr 2025

8/10 Good

Edward

Stayed 3 nights in Jan 2025

8/10 Good

ANTONIO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Ayumi

Liked: Cleanliness, staff & service, room comfort

Trip to see ASKA

Service was a top draw! Deco and quality were very dated in the room, however, the common areas such as reception, bar, lounge were very good. This trip was to see a concert of my favourite Japanese singer and it turned out that he also stayed this hotel! I also bumped into him in the Chinese restaurant. The Ritz will be a special place for me forever!!
Stayed 2 nights in Feb 2025

10/10 Excellent

NARINDER

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very uniquely placed in the busy commercial hub on the city. All the major tourist attractions in close proximity.
Stayed 3 nights in Feb 2025

10/10 Excellent

Muhammad, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 7 nights in Feb 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time
Stayed 1 night in Feb 2025

8/10 Good

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice experience
Stayed 1 night in Feb 2025

8/10 Good

Kin Tai

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

HEMANDRA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 5 nights in Jan 2025

10/10 Excellent

Hui

Liked: Cleanliness, staff & service, property conditions & facilities
“We stayed for two nights and were very happy with the staff, as well as the early check-in after a long overnight flight. The room on level 9, which is my favorite, was quiet and comfortable. The breakfast buffet offered a variety of options, including both Western and Chinese cuisines. The only issue was that the towels appeared worn out from overuse.
Stayed 2 nights in Jan 2025

8/10 Good

Samad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, close to Pavilion shops and great breakfast.
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel

Beautiful hotel, service is excellent.
Stayed 1 night in Jan 2025

8/10 Good

KHALEEL

Traveled with partner
Liked: Cleanliness, staff & service
Staff were very friendly and helpful, particularly the Concierge. The pool was disappointing. Our room was not easily accessible: it involved taking escalators to a first floor, traversing across a lobby and then taking a set of elevators. Location was very convenient with access to the Pavilion Mall.
Stayed 3 nights in Jan 2025

10/10 Excellent

Jessica, barstow

Liked: Cleanliness
It was grand!
Stayed 3 nights in Nov 2024

10/10 Excellent

Mariana, Miami Beach

Stayed 4 nights in Dec 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional service, easy to communicate with

We would like to give our special thanks to Mr Ooi who allowed us to experience one of the best room we’ve ever had the pleasure to stay in, we would like to specially mention the duty managers Soffian, Ying and Shafini, who each helped us enjoy every quality aspect of the hotel during our stay. We have nothing but praise and gratitude for the effort and hospitality shown by all the staff, from the cleaning staff to the kitchen staff and look forward to seeing them again in our next visit.
Stayed 1 night in Dec 2024

6/10 Okay

vandan

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Property is dated, the toilet was dirty when we arrived into our room, very noisy so we couldn’t sleep properly, do not recommend this hotel
Stayed 2 nights in Dec 2024

10/10 Excellent

Mildred

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

6/10 Okay

Jiahao

Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely worth it

Incredible
Stayed 3 nights in Dec 2024

10/10 Excellent

Soarg Technologies

Liked: Property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Karl

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is not much you can say about this hotel apart from, everything is exceptional so stay if you can.
Stayed 3 nights in Nov 2024

10/10 Excellent

Rizal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024