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The Ritz-Carlton, Kuala Lumpur

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Photo gallery for The Ritz-Carlton, Kuala Lumpur

Lobby
Lunch and dinner served, Chinese cuisine
Outdoor pool
Premium bedding, minibar, in-room safe, desk
Lobby lounge
Luxury
5.0 star property
8.8

Excellent

Urban oasis in Golden Triangle

Elegant marble and rich wood paneling frame the lobby's soaring windows overlooking the tropical garden courtyard. A dedicated concierge team arranges city excursions and restaurant reservations. Guests can unwind in the outdoor pool or indulge in treatments at the full-service spa.

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
168 Jalan Imbi, Kuala Lumpur, 55100
  • Place, The Exchange TRX
    ‪3 min walk‬
  • Place, Pavilion Kuala Lumpur
    ‪7 min walk‬
  • Place, Berjaya Times Square
    ‪9 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪57 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 498 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Double Bed

Suite, 1 Double Bed | Living room | 55-inch LCD TV with satellite channels, TV

Suite, 1 Double Bed

7.8 out of 10
Good
(6 reviews)
  • 2277 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed
  • Free WiFi

View all photos for Club Suite, 1 Bedroom

Premium bedding, minibar, in-room safe, desk

Club Suite, 1 Bedroom

8.0 out of 10
Very good
(2 reviews)
  • 732 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 Twin Bed

Deluxe Room, 1 Twin Bed | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 Twin Bed

8.8 out of 10
Excellent
(8 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(6 reviews)
  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 Twin Bed

Deluxe Room, 1 Twin Bed | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 Twin Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed
  • Free WiFi

Deluxe Room, 1 Twin Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

Suite, 1 Bedroom, Non Smoking

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Suite, 4 Bedrooms, Non Smoking

  • Sleeps 8
  • 4 Double Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(37 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 1 Bedroom

Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 Bedroom

  • 732 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Double Bed

Suite, 1 Double Bed | Living room | 55-inch LCD TV with satellite channels, TV

Suite, 1 Double Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 1886 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free WiFi

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About the neighborhood

Kuala Lumpur

Located in Bukit Bintang, The Ritz-Carlton, Kuala Lumpur is within a 10-minute walk of popular sights such as Pavilion Kuala Lumpur and Berjaya Times Square. This 365-room, 5-star hotel has conveniences like an outdoor pool, free in-room WiFi, and a gym. It's connected to a shopping center in central Kuala Lumpur and also close to KLCC Park and Petronas Twin Towers.

What's nearby

  • The Exchange TRX - 3 min walk - 0.2 miles
  • Fahrenheit 88 Shopping Mall - 5 min walk - 0.3 miles
  • Pavilion Kuala Lumpur - 7 min walk - 0.4 miles
  • Changkat Bukit Bintang - 7 min walk - 0.4 miles
  • Berjaya Times Square - 9 min walk - 0.5 miles

Getting around

  • Kuala Lumpur Pasar Seni Station - 4 min drive
  • Bukit Bintang Station - 7 min walk
  • Kuala Lumpur International Airport (KUL) - 52 min drive

Restaurants

  • ‪Restoran Win Heng Seng (永兴城茶室) - ‬3 min walk
  • ‪The Lobby Lounge - ‬1 min walk
  • ‪Wizards - ‬1 min walk
  • ‪The Den @ Capri By Fraser - ‬1 min walk
  • ‪Li Yen 丽苑 - ‬2 min walk

About this property

The Ritz-Carlton, Kuala Lumpur

Guests of The Ritz-Carlton, Kuala Lumpur have access to an outdoor pool, a gym, and a sauna. If you drive, self parking is MYR 12 per night, and there's also limo/town car service. The front desk has multilingual staff on hand 24/7 to help with luggage storage, concierge services, and dry cleaning/laundry. Other amenities at this luxury hotel include free WiFi in public areas, a conference center, and a business center.
55-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and free toiletries. Other standard amenities include minibars, coffee makers, and safes. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool, a health club, and a sauna.
Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Similar properties

Exterior
Grand Hyatt Kuala Lumpur
Kuala Lumpur City Centre
  • Pool
  • Spa
  • Kids pool
  • Parking included
9.4 out of 10, Exceptional, 1,010 reviews
$161 nightly
The price is $176
May 11 - May 12
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Self parking on site (MYR 12 per night)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: MYR 65 for adults and MYR 32.50 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Li Yen
  • The Cobalt Room
  • The Library
  • The Lobby Lounge
  • The Patisserie

Things to do

  • Health club
  • Outdoor pool
  • Sauna
  • Shopping

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • 15 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Garden
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in bathtub
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 20 floors
  • Built in 1997
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MYR 65 for adults and MYR 32.5 for children
  • Self parking fee: MYR 12 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Kuala Lumpur Ritz-Carlton
Ritz-Carlton Hotel Kuala Lumpur
Ritz-Carlton Kuala Lumpur
Ritz-Carlton Kuala Lumpur Hotel
The Ritz-Carlton, Kuala Lumpur Hotel Kuala Lumpur
Kuala Lumpur Ritz Carlton
Ritz Kuala Lumpur
The Ritz-Carlton Kuala Lumpur Hotel
The Ritz Carlton Kuala Lumpur
The Ritz Carlton, Kuala Lumpur
The Ritz-Carlton, Kuala Lumpur Hotel
The Ritz-Carlton, Kuala Lumpur Kuala Lumpur
The Ritz-Carlton, Kuala Lumpur Hotel Kuala Lumpur

Frequently asked questions

Is free cancellation available at The Ritz-Carlton, Kuala Lumpur?

The Ritz-Carlton, Kuala Lumpur offers free cancellation on some room rates. For specific requirements, review the cancellation policy on Orbitz.

How much does it cost to stay at The Ritz-Carlton, Kuala Lumpur?

As of May 7, 2026, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, Kuala Lumpur on May 19, 2026 start from $168, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to The Ritz-Carlton, Kuala Lumpur?

This hotel is situated in Bukit Bintang within a 10-minute walk of Pavilion Kuala Lumpur and Berjaya Times Square. You'll also find KLCC Park and Jalan Alor less than a mile away.

Will I be able to park at The Ritz-Carlton, Kuala Lumpur?

Yes, parking is offered for MYR 12 per night. Though parking is limited parking, wheelchair-accessible parking is also available.

Is there a spa at The Ritz-Carlton, Kuala Lumpur?

Spa Village is the hotel's spa and services include aromatherapy, mani/pedis, body treatments, and massages.

Does The Ritz-Carlton, Kuala Lumpur have luxury amenities?

Yes, guests can indulge in luxuries such as an outdoor pool, a restaurant, and in-room massages at this hotel.

Does The Ritz-Carlton, Kuala Lumpur feature a casino?

No, The Ritz-Carlton, Kuala Lumpur doesn't have a casino.

Is there an indoor pool at The Ritz-Carlton, Kuala Lumpur?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at The Ritz-Carlton, Kuala Lumpur?

There are many amenities for couples at this hotel, including in-room massages as well as a restaurant and an outdoor pool.

Are there hot tubs at The Ritz-Carlton, Kuala Lumpur?

No, but this hotel does have a sauna.

Does The Ritz-Carlton, Kuala Lumpur have a restaurant that serves breakfast?

Yes, The Ritz-Carlton, Kuala Lumpur serves buffet breakfast for a surcharge each morning at Li Yen.

Does The Ritz-Carlton, Kuala Lumpur allow pets to stay free of charge?

No, pets and service animals aren't allowed at The Ritz-Carlton, Kuala Lumpur.

Are there connecting rooms at The Ritz-Carlton, Kuala Lumpur?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from The Ritz-Carlton, Kuala Lumpur?

The closest major airport to The Ritz-Carlton, Kuala Lumpur is Subang (SZB-Sultan Abdul Aziz Shah), which is 17.4 mi away (40 minutes by car). Another top airport is Kuala Lumpur International Airport (KUL), which is around 27.1 mi away.

Can I book a room with a balcony at The Ritz-Carlton, Kuala Lumpur?

No, there aren't any guestrooms at The Ritz-Carlton, Kuala Lumpur that offer a balcony.

Does The Ritz-Carlton, Kuala Lumpur have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at The Ritz-Carlton, Kuala Lumpur.

The Ritz-Carlton, Kuala Lumpur Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 640 out of 1000 reviews
Rating 8 - Good. 212 out of 1000 reviews
Rating 6 - Okay. 77 out of 1000 reviews
Rating 4 - Poor. 36 out of 1000 reviews
Rating 2 - Terrible. 35 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

6/10 Okay

Charlie

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Room was spacious but old
Stayed 3 nights in Jan 2026

10/10 Excellent

Cindy

Stayed 4 nights in Sep 2025

10/10 Excellent

Motojima

Na
Stayed 3 nights in Dec 2025

10/10 Excellent

Mohamed, Naperville

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was well decorated and clean , staff courteous
Stayed 3 nights in Jan 2026

10/10 Excellent

Pamela

Traveled with family
Clean rooms, great facilities, customer care staff excellent. Housekeeping great
Stayed 6 nights in Jan 2026

10/10 Excellent

Sajada

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We had the best stay at The Ritz-Carlton. The level of luxury, comfort, and service was exceptional from start to finish. The staff, especially housekeeping, were outstanding — incredibly attentive, warm, and genuinely caring, making us feel like family while catering to our every need. The hotel was immaculate, with housekeeping attending twice daily to ensure the room was perfectly clean and fully stocked. We were delighted by the thoughtful complimentary birthday setup for my husband upon arrival, complete with a cake, which was a wonderful surprise. The daily delivery of a fresh mini cake to our room was a lovely luxury touch. The hotel is also in a fantastic location, with everything within walking distance, making it easy and straightforward to explore and enjoy the area. A truly memorable and refined stay.
Stayed 4 nights in Jan 2026

10/10 Excellent

Minh

Traveled with group
Liked: Cleanliness, amenities
Wonderful staff and excellent services.
Stayed 4 nights in Jan 2026

6/10 Okay

Vincent

Liked: Cleanliness
Elevator is too narrow and slow. Pool towels are old. Cant use tub for bath drain does not work.
Stayed 1 night in Jan 2026

10/10 Excellent

Tomas

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great stay
Stayed 1 night in Jan 2026

10/10 Excellent

Simon

Stayed 1 night in Jan 2026

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Gl
Stayed 2 nights in Dec 2025

10/10 Excellent

Su Ping

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at reception were friendly and efficient
Stayed 1 night in Dec 2025

8/10 Good

Jayamohan

Stayed 3 nights in Dec 2025

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Service at check in desk very good as well as the concierge service
Stayed 1 night in Dec 2025

8/10 Good

Surega

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2025

8/10 Good

Gagandeep

Liked: Cleanliness, property conditions & facilities
Close to petronas towers and high end designer shopping
Stayed 1 night in Nov 2025

8/10 Good

an-huy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The building feels old with some smell on the 9th floor. Green moss on bedroom windows. The staff was great.
Stayed 2 nights in Nov 2025

8/10 Good

Sony

Stayed 4 nights in Nov 2025

10/10 Excellent

Jennifer

Stayed 2 nights in Nov 2025

10/10 Excellent

Sorana-Octavia

Liked: Cleanliness, staff & service, property conditions & facilities
The Ritz is the Ritz of course. I was delighted. Well,if i have to say a negative ,it's the paintings in the rooms. They are photos and not necessarily amazing. But well , all is just perfect at the Ritz ♥️
Stayed 1 night in Oct 2025

10/10 Excellent

Sitti Nurliza, Kota Bharu

Liked: Cleanliness, property conditions & facilities
All good in order
Stayed 2 nights in Oct 2025

10/10 Excellent

woody

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We only stayed one night but it was well worth it. The hotel is conveniently located near the pavilion shopping mall which is their main shopping area and it is connected with air conditioned walkway which was nice. We didn't get to participate in breakfast or dinner or the pool but all looked great. Definitely would stay here again. Highly recommend.
Stayed 1 night in Oct 2025

8/10 Good

Ramon

Liked: Cleanliness, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Naureen

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were just a little uncomfortable in the r three bedroom suite. It was a little older so not as updated but staff was excellent
Stayed 2 nights in Sep 2025

10/10 Excellent

Shadrack Yaw

Liked: Cleanliness, staff & service, amenities
Wasn’t up to the real Ritz Carlton standard I was expecting but quite okay
Stayed 4 nights in Sep 2025

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