StarPoints Hotel Kuala Lumpur3.0 out of 5.0
Recent guest reviews
Excellent house keeping, Familiar atmoshphere, Staff is very good, love the place. Food is good, having a nice view of kaula lumpur, all the shoping complex food area and tourist attraction is very near. Surely anyone can love the place... I highly recommended if visit kaula lumpur than surely have to accomodate in this hotel.
We stayed two nights at this hotel. Good service, clean rooms with WIFI, front office service was excellent and kind. Breakfast was okay but mostly Indian foods. We recommend this hotel and thank you for your service.
Superbly accommodation provided and Food , Service also excellent. I stayed almost 15days and I have never faced any issues. Receptionist also very polite and good response. Especially Sathish, Sastri have given instant responses.
god hospitality and room service is good . stayed for 3days in this and had a quite good stay. staff is extremely polite. chaitanya at front desk was extremely cordial and helpful.There is also a restaurant on the 14th floor of the hotel and serve quite good food, they also do buffets.
Stayed there mid of July, the staff were friendly, proving directions on how to get taxi and other places.. Had a good stay, and since there was a department store next to the hotel, it was easy for us to do some shopping. There is also a restaurant on the 14th floor of the hotel and serve quite good food, they also do buffets..
We had a brief stay at Star point this month, for about 4 days. Mr Satish at front desk was extremely cordial and helpful. The cleaning service and other hotel staff every one was quite prompt and any request made was fulfilled within minutes. Havent seen such prompt and helpful staff before. Thanks again, for making our stay a wonderful one.
Stayed in this hotel for 2 sleepless nights in June with my family and there is plently to tell about the hotel - Pros # Hotel staff is decent and cooperative # Major Attractions- Twin tower and KL observatory are 10-15 mins walking distance from the hotel. # Free ironing facility on 11th foor. Cons # Hotel is situated in the middle of the market and there is lot of hustle bustle going on through out the day and night. # Visited the hotel during Ramzan days and the whole street is converted into make shift market and it becomes difficult to even find the hotel. # Taxis are not willing to come to your hotel as the place is overcrowded. # Food is not upto the mark as expected from these kind of hotels. very limited variety and very normal taste. Note: Rooms only have square power sockets so do carry your convertor to avoid touble.
Stayed in March for two nights This place beats all the 5 star ones with their fake smiles The staff here are kind and want you to enjoy It's all there at your footstep. Loved our stay at Starpoints ! Coming back !
Very average hotel. Overall ambience is poor.Rooms are decent and clean but not very well maintained. However the hallways are quite dirty. Buffet breakfast is available but choice is quite limited. Stay here only if there are no other options available.
Stayed for two nights & would never think to stay here anymore. Reason 1: "Payment issue" By the time I landed in KL (night time), I checked my bank a/c & found out a sum of amount had been deducted for my two night stays (in two seperate transactions BUT of the same amount). When I arrived at the hotel for check-in & told the receptionist for that transactions, they were very sure that they only charged me for one night. I had to show them my bank transaction history and their replies were:- 1) They was very sure that they had charged me only one night (logically, how on earth could there be two transactions of the SAME amount if they charged me once? In fact, adding up both amount would equal to my two-nights stay) 2) They told me that I might book twice (I was very sure I booked once because I only received one confirmation email) Took some time to deal with this issue and eventually settled. Got two bank receipts and yes... they charged twice. Reason 2: "Hygiene issue" Room 1115 was not really clean, there was rubbish on the table and chair was not even pushed properly under the table. Some small rubbish also found on the carpet. A little bit of unpleasant smell in the room. Reason 3: "Housekeeping issue" Requested for mineral bottles from the receptionist & it really took a while for it to be sent to my room that i had to call them again.
- Walking distance to Merdeka Square and Sultan Abdul Samad Building
- Free in-room WiFi
- Free parking
- Onsite dining
Located in Golden Triangle, StarPoints Hotel Kuala Lumpur is within a 10-minute walk of popular sights such as Merdeka Square and Sultan Abdul Samad Building. This 3-star hotel has 137 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and free self parking. It's in central Kuala Lumpur and also close to Petaling Street and Petronas Twin Towers.
Enjoy a bite to eat at KABABISH, the hotel's onsite restaurant. Order from room service to satisfy your hunger without leaving your room.
All 137 air-conditioned rooms feature minibars, coffee makers, and free newspapers. Guests can expect free WiFi and cable TV. Free bottled water, safes, and desks are also available.
At StarPoints Hotel Kuala Lumpur, guests have access to a conference center, laundry facilities, and a convenience store. You can take advantage of free parking, along with a shuttle from the hotel to the airport (available on request) for MYR 100 per person. The front desk is staffed 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a porter/bellhop and a TV in a common area.
Reviews from Trip Advisor
59% of guests recommend this hotelTotal of 305 reviews