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StarPoints Hotel Kuala Lumpur

3.0 out of 5.0

Recent guest reviews

Neat, descent rooms, value for money, practical and spacious rooms, centrally located at Jalan Masjid India, very close to malls and all the important tourist locations of KL. Safe place, ideal for Indians, as lot of good Indian restaurants around , kl tower is near buy, personas is 3 kms away, even lot of good night outs like beach cafe and hard rock cafe are not far.

The hotel is around 15-20 min walk from the famous shopping hub viz. Chinatown Room was very spacious, clean & well maintained.Bathroom/Toilet was also very spacious, They have provided all the necessary things like water bottles , shower gel, shampoo, shaver. The room service is nice & buffet breakfast is also good. We definitely stay here next time.

I stayed last year with my family, the staff are friendly and greeted us with a smile. help us and all. food was great, and the surrounding are okay.. easy to find kedai mamak! HEHE and every weekend saturday and sunday there is a night market. easy to find local food there but just too crowded! but hey, what do you expect?? love it, will stay here next year in febuary again!

We stayed for 3 nights the hotel staff reception named Ranish greeted us warmly checking us nicely and fast. As a traveler i can see that the staff are very well train everyone will greet you. The room is kinda outdated but cleanliness is more important,thank you for the housekeeping that made our room everyday. The hotel location is fantastic easy access with commuters there is a bus staff nearby and train station. about 5-15mins away from kl twin tower when its not jam. better take train it takes you about 8mins approximately. And if you love to buy gold this place is the right place for you, there's a lot of jewelry shops around the area. Hanifa shop is just beside in case you wanna buy something from things to food. If you wanna walk about 5 mins there's another mall in the area.This trip to kuala lumpur is one of the best.

The hotel is close to Haniffa in which u can do shopping and there are eateries, shopping malls in the vicinity. Also there is a night Bazaar with street foods in that street which goes up to 11 pm. The breakfast provided by the hotel is OK but not that great. No complaints actually had a pleasant stay.

Me and my family went there last Saturday (November 4th, 2017) for a 1-night stay in KL. We checked-in quite late at about 8.++ pm. The staffs were friendly and welcomed us with smiles. The check-in process were fast and efficient. We used the elevator to take 5 of us to the 9th floor. The Superior room were quite big complete with a queen bed, TV, mini fridge, kettle, a writing desk, a chair, safety box. The ensuite bathroom is divided into the shower area and the toilet (complete with soap, shower gel, conditioning shampoo, moisturiser, shower cap, shaver and toothbrush, towels). From our room, we could see the "SEMUA HOUSE" (shopping place) entrance. The check-out process was a breeze too. Plus point: There was a qiblat sign Spray shower is provided at the toilet Strategically located to many shopping places; including a night market (which was just outside of the hotel). It was a comfortable stay for me and my family. Great location. Cosy room equipped with basic amenities. Thank you Starpoints Hotel Kuala Lumpur for the hospitality.

One of the good hotels you could get for a reasonable price in Majid India area. And the hotel is located close by to most of the good shopping malls. Also the hotel staff were really polite and helpful.

I am just back from my holiday in Malaysia which also included stay in the Star Points Hotel for 2 days, which was booked by our agent . We were in the group of 40. Reception/ front desk staff was ok. Rooms were ordinary. I dint like the location at all.. it was as if we were put in the middle of sum India bazaar where even hotel was not visible n we had to walk through the stalls to enter the hotel. The worst part was when on our second day of stay when I went to have breakfast with my 2 year old son. The breakfast timings are till 10 am . I reached the restaurant at about 9:50 am . So I joined the table where my sister was sitting with her two kids n feeding them n got breakfast for me n my son in 3 plates ( one plate consisting of 1 miniature omlet, second plate of 2 miniature omlet and the third one consisting of 2 mini rotis n quarter bowl of sabji) as the buffet closes at 10am n my son's takes lot of time to eat. The moment i sat on the table a waiter came to me n said any wastage of food will be charged .... For a second I dint realise what happened but I appreciated that they don't like wasting food so I replied saying ok no problem. My sister on hearing that put the remaining food from her son's plate in her Tiffin stating let's not waste. The moment she put the few pieces of food remaining in the Tiffin 2 waiters came charging at her stating you cannot take anything in the Tiffin ... My sis said you ll told us not to waste food n my son is not eating here so instead of wasting it I ll pack it ... So they said nothing doing you eat here only ..to which my sister disagreed n then they said that they will charge us for the same. So I said I don't mind plz do ...because I prefer eating the food n paying for it instead of leaving it in the plate n paying them the money. We just finished with that discussion and I was giving my son the first bite of his breakfast n the waiter came n pushed my plate aside n kept the bill there looking at me. I lost it and asked him is this the manner to present the bill when I have not even started eating n you keep the bill by pushing my plate aside ... Instead of asking for apology he calls their some other staff who comes n starts arguing with me that if I finish the breakst n don't waste ..they won't charge me ... I said when I said I m ready to pay, this is not the right behaviour to present the bill when I have just started to eat. To that the third hotel staff joins ... Who happened to be in the attire of a chef n he started saying very rudely plz lower your volume n started telling us that we don't have manners of eating pointing at the plate in which my sister's 3 year old son was eating... We just told him you learn manners first how to talk to ladies n also courtesy n way of talking to customers being in the hotel industry... None of them had the courtesy to say sorry ... So after long disputed arguement a person came n apologized on their behalf. This hotel really needs to teach their staff some manners .... I had seen them misbehave with an old lady by talking rudely when she was serving herself... There are lot more things but I just can't go on writing ... Just an advice to those who wish to enjoy their vacation don't spoil your vacation by going to such a place where staff has zero manners n are really rude ....

This hotel is centrally located. Lot of shopping malls are in walking distance. Complimentary breakfast is good. Only thing during breakfast it is very crowded. This time number of staff should be increased to cope up with the guests. Check in and check out was very quick. Rooms are good, neat and clean.

Hospitality is awesome. Staff are very good, sincere and professional. Mr.Satish at front desk is very humble and professional. He impressed me most. Mr. Sastry has taken good care and made stay wonderful. Rooms are good, spacious and breakfast must improve. Thanks

149 Jalan Masjid India Kuala Lumpur

Hotel highlights

  • Walking distance to Merdeka Square and Sultan Abdul Samad Building
  • Free in-room WiFi
  • Free parking
  • Onsite dining

Located in Golden Triangle, StarPoints Hotel Kuala Lumpur is within a 10-minute walk of popular sights such as Merdeka Square and Sultan Abdul Samad Building. This 3-star hotel has 137 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and free self parking. It's in central Kuala Lumpur and also close to Petaling Street and Petronas Twin Towers.


Dining

Enjoy a bite to eat at KABABISH, the hotel's onsite restaurant. Order from room service to satisfy your hunger without leaving your room.


Rooms

All 137 air-conditioned rooms feature minibars, coffee makers, and free newspapers. Guests can expect free WiFi and cable TV. Free bottled water, safes, and desks are also available.


Property features

At StarPoints Hotel Kuala Lumpur, guests have access to a conference center, laundry facilities, and a convenience store. There's free parking, and an airport shuttle (available 24 hours) for MYR 150 per vehicle one-way. The front desk is staffed 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a porter/bellhop and a TV in a common area.

Room options

Superior Room

King 1 | Twin 2 | Sleeps 4

Deluxe Room

King 1 | Twin 1 | Sleeps 4

Superior Room Stay 3 Pay 2

King 1 | Twin 2 | Sleeps 4

Executive Suite

King 1 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

59% of guests recommend this hotel

Total of 321 reviews