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Recent guest reviews

Well maintained

It was like having a piece of heaven. I have stayed at a lot of hotels, but they have not delivered the comfort or the peace of mind that the Shangri-La delivered. Unfortunately now I will judge all hotels based on this experience.

Staffs are kind and friendly, location is good, services are efficient, prices are reasonable, rooms are clean, food are delicious and especially our kid was very surprised on the special kids set of afternoon tea.

11 Jalan Sultan Ismail Kuala Lumpur

Hotel highlights

  • Walking distance to Pavilion Kuala Lumpur and KLCC Park
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located in Kuala Lumpur City Centre, Shangri-La Kuala Lumpur is a leisurely stroll from popular sights such as Pavilion Kuala Lumpur and KLCC Park. This 5-star hotel has 662 guestrooms and offers a full-service spa, an outdoor pool, and free in-room WiFi.


Dining

In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/cafe. Buffet breakfast is offered for a fee each morning from 6 AM to 10:30 AM.


Rooms

Guests can expect LCD TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Minibars, coffee makers, and free newspapers are other standard amenities.


Property features

At Shangri-La Kuala Lumpur, guests enjoy a full-service spa, an outdoor pool, and a children's pool. There's free parking and limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, dry cleaning/laundry, and securing valuables. Other amenities at this luxury hotel include a gym, a sauna, and free WiFi in public areas.

Guest reviews for Shangri-La Kuala Lumpur

Everyone (3) Family (1)
4
Family

Well maintained

By on Feb 26, 2023

5
Everyone

It was like having a piece of heaven. I have stayed at a lot of hotels, but they have not delivered the comfort or the peace of mind that the Shangri-La delivered. Unfortunately now I will judge all hotels based on this experience.

By , from Edmonton on Nov 11, 2022

5
Everyone

By on Mar 11, 2020

5
Family with small children

Staffs are kind and friendly, location is good, services are efficient, prices are reasonable, rooms are clean, food are delicious and especially our kid was very surprised on the special kids set of afternoon tea.

By on Dec 31, 2019

5
Everyone

By on Jan 7, 2019

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