Shangri-La Kuala Lumpur

Family-friendly hotel with a full-service spa and a health club

VIP Access

Choose dates to view prices

Where to?

Dates

October 2025

November 2025

Sauna, hot tub, body treatments, hydrotherapy, body wraps, body scrubs

Overview
Rooms
Location
Policies

Exceptional

Popular amenities

Explore the area

11 Jalan Sultan Ismail, Kuala Lumpur, 50250

Place, Suria KLCC Shopping Centre
‪10 min walk‬
Place, Petronas Twin Towers
‪10 min walk‬
Place, KLCC Park
‪12 min walk‬
Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
‪51 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for Rewards members

Learn more about VIP Access

Room options

Deluxe Room, 1 King Bed

Very good

398 sq ft
City view
Sleeps 2
1 King Bed

Premium bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed

Exceptional

419 sq ft
City view
Sleeps 3
1 King Bed

Horizon Club, Executive Room, 1 King Bed

Exceptional

420 sq ft
City view
Sleeps 3
1 King Bed

Premier Suite, 1 King Bed (Selection)

Wonderful

861 sq ft
City view
Sleeps 4
1 King Bed

Executive Room, 2 Twin Beds

Exceptional

420 sq ft
City view
Sleeps 3
2 Twin Beds

Horizon Club, Executive Room, 2 Twin Beds

Excellent

420 sq ft
City view
Sleeps 3
2 Twin Beds

Family Suite, 1 King Bed (Premier)

Wonderful

861 sq ft
City view
Sleeps 4
1 King Bed

Executive King Room

Sleeps 2

Executive Twin Room

Sleeps 2

Horizon Club Executive King Room

Sleeps 2

Horizon Club Executive Twin Room

Sleeps 2

Family Premier Suite

Sleeps 2

Deluxe King Room

Sleeps 2

Horizon Club Executive Room

Sleeps 2

Premier Selection Suite

Sleeps 2

Bathroom | Shower, free toiletries, hair dryer, bathrobes

Premier Selection Suite 1 King Bed

Sleeps 2

Family Executive King Room Non Smoking

Sleeps 2

Premier Business Room

Sleeps 2

About the neighborhood

Kuala Lumpur

Located in Golden Triangle, Shangri-La Kuala Lumpur is a leisurely stroll from popular sights such as Petronas Twin Towers and Pavilion Kuala Lumpur. This hotel has 662 rooms and welcomes guests with conveniences like a restaurant, a full-service spa, and an outdoor pool.

What's nearby

Kuala Lumpur Tower - 5 min walk - 0.3 miles
Suria KLCC Shopping Centre - 10 min walk - 0.6 miles
Petronas Twin Towers - 10 min walk - 0.6 miles
KLCC Park - 12 min walk - 0.7 miles
Pavilion Kuala Lumpur - 14 min walk - 0.8 miles

Getting around

Kuala Lumpur Masjid Jamek Station - 2 min drive
Bukit Nanas Station - 5 min walk
Kuala Lumpur International Airport (KUL) - 47 min drive

Restaurants

‪Lemon Garden Cafe - ‬5 min walk
‪Arthur's Bar & Grill, Shangri-La Hotel - ‬2 min walk
‪Melting Pot Café - ‬5 min walk
‪Lemon Garden 2 Go - ‬1 min walk
‪HAN Modern Korean Grill - ‬2 min walk

About this property

Shangri-La Kuala Lumpur

Family-friendly hotel with a full-service spa and a health club

At Shangri-La Kuala Lumpur, guests enjoy a full-service spa, an outdoor pool, and a children's pool. There's free parking and limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, dry cleaning/laundry, and luggage storage. Other amenities at this spa hotel include a gym, a sauna, and free WiFi in public areas.

Guests can expect LCD TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Sitting areas, minibars, and coffee makers are other standard amenities.

An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including hydrotherapy and reflexology.

Similar properties

Outdoor pool, pool umbrellas, sun loungers

Pool
Hot Tub
Spa
Kids pool

$241 nightly

Nov 3 - Nov 4

Total with taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi

Parking and transportation

Train station pick-up shuttle (surcharge)
Shopping center shuttle (surcharge)
Limo/town car service
Free self parking on site
Wheelchair-accessible parking available

Food and drink

Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: MYR 98 for adults and MYR 98 for children
A bar/lounge
A coffee shop/cafe
A poolside bar
A restaurant
Coffee and tea in common areas

Things to do

Children's pool
Fitness classes
Full-service spa
Health club
Hot tub
Outdoor pool
Sauna
Shopping
Steam room
TV in common areas

Family friendly

Children's pool
In-room crib
Laundry facilities
Outdoor pool
Rollaway/extra bed (surcharge)
Soundproofed rooms
Supervised activities for children (surcharge)

Conveniences

24-hour front desk
Free newspapers in lobby
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services

Business services

15 meeting rooms
Computer station
Conference center (84,573 square feet of space)

Outdoors

Garden
Pool loungers
Terrace

Full-service spa

Body scrubs
Body wraps
Facials
Hot tub
Hydrotherapy
Manicures/pedicures
Massage
Reflexology
Sauna

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
2 accessible parking spaces
Doorbell and phone notification
Elevator (45 inch wide door)
Lever door handles
Phone accessibility kit
Stair-free path to entrance
Thin carpet in room
Valet for wheelchair-equipped vehicles
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchairs on site

28 floors
Ballroom
Banquet hall
Designated smoking areas

Room amenities

Bedroom

Blackout drapes
Free crib
Hypo-allergenic bedding
Premium bedding
Rollaway/extra bed (surcharge)

Bathroom

Bathrobes
Bidet
Free toiletries
Hair dryer
Private bathroom
Shower
Slippers
Towels provided

Entertainment

LCD TV with premium cable/satellite channels

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water
Minibar

Air conditioning
Connecting rooms available
Desk
Desk chair
Free daily newspapers
Iron/ironing board
Laptop workspace
Laptop-compatible safe
Phone
Separate sitting area
Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 6 and older.

Access methods

Staffed front desk

Pets

This property doesn't allow pets or service animals

Children and extra beds

One child 11 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for MYR 174.0 per night
Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

Deposit: MYR 400 per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Fee for buffet breakfast: approximately MYR 98 for adults and MYR 98 for children
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: MYR 174.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in: 2 PM—-anytime
Check-out: noon
Minimum check-in age: 18

The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals, you can take advantage of the train station pick-up service (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards, debit cards, and cash.
Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

Registered guests are the only ones allowed in guestrooms.
Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.

Property is also known as

Hotel Kuala Lumpur Shangri-La

Hotel Shangri-La Kuala Lumpur

Kuala Lumpur Hotel Shangri-La

Kuala Lumpur Shangri-La

Kuala Lumpur Shangri-La Hotel

Shangri-La Hotel Kuala Lumpur

Shangri-La Kuala Lumpur

Shangri-La Kuala Lumpur Hotel

Shangri La Hotel Kuala Lumpur

Shangri La Kuala Lumpur

Shangri-La Kuala Lumpur Hotel

Shangri La Hotel Kuala Lumpur

Shangri-La Kuala Lumpur Kuala Lumpur

Shangri-La Kuala Lumpur Hotel Kuala Lumpur

Frequently asked questions

Is free cancellation available at Shangri-La Kuala Lumpur?

Shangri-La Kuala Lumpur provides free cancellation on some room rates. For more details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Shangri-La Kuala Lumpur?

As of Oct 20, 2025, prices found for a 1-night stay for 2 adults at Shangri-La Kuala Lumpur on Oct 29, 2025 start from $113.59, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Shangri-La Kuala Lumpur?

This hotel is situated in Golden Triangle within a short 14-minute walk of Pavilion Kuala Lumpur and also 16 minutes on foot from KLCC Park. You'll also find Kuala Lumpur Tower and Suria KLCC Shopping Centre less than a mile away.

Is parking available on site at Shangri-La Kuala Lumpur?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Is there a spa available at Shangri-La Kuala Lumpur?

There is a full-service spa available for guests to enjoy and services include body wraps, hydrotherapy, mani/pedis, and massages.

Does Shangri-La Kuala Lumpur include a casino at the property?

No, Shangri-La Kuala Lumpur doesn't have a casino.

Will I find an indoor pool at Shangri-La Kuala Lumpur?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

What will couples enjoy most about a stay at Shangri-La Kuala Lumpur?

There are many amenities for couples at this hotel, including an outdoor pool and a poolside bar plus some guestrooms feature in-room massages.

Are there hot tubs at Shangri-La Kuala Lumpur?

Yes, this hotel has a spa tub.

Does Shangri-La Kuala Lumpur feature a restaurant that includes a breakfast menu?

Yes, Shangri-La Kuala Lumpur serves buffet breakfast each morning for a surcharge from its restaurant.

Will Shangri-La Kuala Lumpur allow pets to stay for free?

No, pets and service animals aren't allowed at Shangri-La Kuala Lumpur.

Does Shangri-La Kuala Lumpur have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Shangri-La Kuala Lumpur?

The closest major airport to Shangri-La Kuala Lumpur is Subang (SZB-Sultan Abdul Aziz Shah), which is 15.8 mi away (28 minutes by car). Another top airport is Kuala Lumpur International Airport (KUL), which is around 27.6 mi away.

Are there rooms with balconies at Shangri-La Kuala Lumpur?

No, there aren't any guestrooms with balconies at Shangri-La Kuala Lumpur.

Does Shangri-La Kuala Lumpur host weddings?

If wedding bells are in your future, take advantage of the wedding venue at Shangri-La Kuala Lumpur.

Shangri-La Kuala Lumpur Reviews

9.4

Exceptional

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Excellent

Mohammed

Traveled with family and small children, Traveled with family

Jul 20, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing hotel and staff! Will definitely be back.

Stayed 3 nights in Jul 2025

4/10 Poor

Mami

Jul 20, 2025

Liked: Amenities

Disliked: Cleanliness

The staff tried very hard. But the facilities and rooms are very run down. My room was very dusty and I needed to request they vacuum and clean it several times.

Stayed 7 nights in Jul 2025

10/10 Excellent

Brian

Jul 18, 2025

Stayed 2 nights in Jul 2025

10/10 Excellent

Naveed

Jul 10, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Fantastic hotel , nice rooms, close to Petronas twin towers

Stayed 2 nights in Jul 2025

10/10 Excellent

sanjay

Business traveler

Jul 9, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel Very hospitable staff especially at the front desk and at the concierge. Make you feel at home inspite of being very busy.

Stayed 2 nights in Jul 2025

10/10 Excellent

Gervais

Traveled with family

Jul 8, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing!

Amazing! The room I picked was spacious, the tent in the front room helped my daughter sleep well. They even gave slippers for my 2 yr old daughter which was a nice touch. Electric blinds in the main bedroom and fruit bowl as conplimentary on arrival.

Stayed 5 nights in Jun 2025

8/10 Good

Grace

Jul 5, 2025

I like the ambiance and the affable staff.

Stayed 1 night in Jun 2025

8/10 Good

Lydia

Traveled with partner

Jul 4, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Good: - Clean all round - Great Pool - Friendly and helpful staff - Good location - Food was okay Improvements: - Can't go in the Jacuzzi as a couple - have to go in separate ones - Limited Gluten Free food options - Food was expensive

Stayed 5 nights in Jun 2025

8/10 Good

Grace

Traveled with group

Jul 4, 2025

Liked: Cleanliness

The city tour leaflet we took out from your front desk gave me a shrug on my shoulder when we felt shorchanged upon availing when it says 3 1/2 hrs city tour but it ended 2 1/2 hrs only. Other than the sunken bed we experienced but compensated with a free ride to airport , all went well with your services and nice staff.

Stayed 3 nights in Jun 2025

10/10 Excellent

Oddbjorn

Jun 26, 2025

Stayed 1 night in Jun 2025

10/10 Excellent

Andrew

Jun 19, 2025

Stayed 2 nights in Jun 2025

10/10 Excellent

Mohamed Zaki

Traveled with family

Jun 18, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lives up to expectations.

Stayed 2 nights in Jun 2025

6/10 Okay

Rhea

Jun 14, 2025

Stayed 2 nights in Jun 2025

10/10 Excellent

Shofurah

Traveled with family

Jun 11, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jun 2025

10/10 Excellent

Yong Shen

Business traveler

Jun 10, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very friendly and helpful staffs, room is clean and the bed is very comfortable, very close to KLCC, my top choice whenever I go to KL

Stayed 1 night in May 2025

10/10 Excellent

Mohammed jassim

Business traveler

Jun 9, 2025

Liked: Cleanliness, property conditions & facilities, room comfort

Very nice

Stayed 2 nights in Jun 2025

10/10 Excellent

Hiroki

Traveled with partner

Jun 9, 2025

Liked: Cleanliness, amenities, property conditions & facilities

This was our second time to stay at the Shanghai-La. The hotel gave us a wonderful experience as we expected. Would like to stay at this hotel in different location.

Stayed 2 nights in Jun 2025

8/10 Good

Hector Mausisa

Jun 9, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This Shangri-La is not as pristine and perfect as other Shangri-La but it is still a great value and enjoyable.

Stayed 4 nights in Jun 2025

10/10 Excellent

Mark

Traveled with partner

Jun 3, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing property, close to twin towers and shopping. Staff were wonderful, made us feel extremely welcomed. Would highly recommend.

Stayed 3 nights in May 2025

8/10 Good

Mahbub

Traveled with partner

May 31, 2025

Liked: Cleanliness, property conditions & facilities

Best hotel I've stayed at yet in terms of cleanliness and comfortability. However we were woken up multiple times to kids screaming which was very annoying. I would expect better soundproofing from such an expensive hotel. Also my wife and I were just chilling in the pool, only thigh deep just having a conversation when we were interrupted and she was asked to get out of the pool because she didn't have a swimsuit on but rather a dress. I assume this is for safety reasons but we were only on the steps of the pool, standing and not swimming.

Stayed 2 nights in May 2025

10/10 Excellent

Sidra

Traveled with partner

May 30, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent service. Beautiful hotel. Great location. Would stay here again.

Stayed 5 nights in May 2025

8/10 Good

raymond

May 30, 2025

Liked: Cleanliness, amenities, property conditions & facilities

I booked a premier selection suite again which unfortunately had been renovated and resulted in an occasional awful sour urine-like smell in the lounge room. Fortunately the bedroom was fine. The hotel supplied an air purifier for the room as due to the ASEAN Conference the hotel was fully booked. This ameliorated the smell but it was still there. The hotel's previous daily shuttle to various points has now been reduced to only 5 days but it is fairly close to Bukit Nanas monorail station so commuting is easy.

Stayed 5 nights in May 2025