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Mana-Mana Suites at Scarletz KLCC

3.5 star property
Family-friendly hotel with a fitness center and a rooftop terrace

Choose dates to view prices

Photo gallery for Mana-Mana Suites at Scarletz KLCC

Outdoor pool
Meeting facility
Front of property
Lobby sitting area
Garnet One Bedroom Apartment | Egyptian cotton sheets, premium bedding, down comforters

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • Kitchen
  • Air conditioning
  • Free WiFi
  • Business services

Explore the area

View in a map
Jalan Yap Kwan Seng, Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, 50450
  • Place, Petronas Twin Towers
    ‪7 min walk‬
  • Place, KLCC Park
    ‪9 min walk‬
  • Place, Suria KLCC Shopping Centre
    ‪9 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪55 min drive‬

Room options

View all photos for Garnet One Bedroom Apartment

Garnet One Bedroom Apartment | Egyptian cotton sheets, premium bedding, down comforters

Garnet One Bedroom Apartment

  • 450 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Coral Family Studio

Coral Family Studio | Egyptian cotton sheets, premium bedding, down comforters

Coral Family Studio

  • 450 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Ruby Queen Studio

Ruby Queen Studio | Egyptian cotton sheets, premium bedding, down comforters

Ruby Queen Studio

  • 225 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for City Studio Suite

City Studio Suite | Egyptian cotton sheets, premium bedding, down comforters

City Studio Suite

  • 452 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Design Studio

Design Studio | Egyptian cotton sheets, premium bedding, down comforters

Design Studio

  • 226 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Kuala Lumpur

Mana-Mana Suites at Scarletz KLCC places you in Kuala Lumpur City Centre, within a leisurely stroll of popular sights such as Petronas Twin Towers and KLCC Park. This 3.5-star hotel has 180 guestrooms and offers an outdoor pool, free in-room WiFi, and a gym.

What's nearby

  • Petronas Twin Towers - 7 min walk - 0.4 miles
  • KLCC Park - 9 min walk - 0.5 miles
  • Suria KLCC Shopping Centre - 9 min walk - 0.5 miles
  • Kuala Lumpur Convention Centre - 10 min walk - 0.6 miles
  • Pavilion Kuala Lumpur - 3 min drive - 1.2 miles

Getting around

  • Kuala Lumpur Masjid Jamek Station - 3 min drive
  • KLCC Station - 9 min walk
  • Kuala Lumpur International Airport (KUL) - 47 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Hanam BBQ - ‬2 min walk
  • ‪Merchants - ‬2 min walk
  • ‪Banyan Cafe & Bar - ‬2 min walk
  • ‪Star Cafe At Star Residence - ‬7 min walk

About this property

Mana-Mana Suites at Scarletz KLCC

Family-friendly hotel with a fitness center and a rooftop terrace
Mana-Mana Suites at Scarletz KLCC features an outdoor pool, a children's pool, and a gym. The front desk has multilingual staff that can help with concierge services, and offer advice about sights and eateries nearby. Other amenities at this family-friendly hotel include a rooftop terrace, free WiFi in public areas, and a conference center.
Guests can expect free WiFi and 41-inch Smart TVs with satellite channels. Memory foam beds sport Egyptian cotton sheets and pillow menus, and bathrooms offer hair dryers and free toiletries. Other amenities include kitchenettes, washers/dryers, and furnished lanais. Weekly housekeeping is available.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request

Food and drink

  • Couples/private dining

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Gym
  • Outdoor pool
  • Shopping mall

Family friendly

  • Arcade/game room
  • Baby toys
  • Children's games
  • Children's pool
  • Children's toys
  • Grocery/convenience store
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer
  • Outdoor pool
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • Grocery/convenience store
  • Limited-hour front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (weekly)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • Business center
  • Conference center
  • Meeting room

Outdoors

  • Garden
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Pool access ramp on site
  • Visual fire alarm
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 41-inch smart TV with satellite channels

Food and drink

  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Kitchenette
  • Microwave
  • Paper towels
  • Refrigerator
  • Separate dining area
  • Stovetop

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Minimum check-in age: 15

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - midnight
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

  • A damage deposit of MYR 200 will be collected before check-in.

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 15
The front desk is available during limited hours.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards and debit cards. Cash is not accepted. 

Property is also known as

Scarletz Suites KLCC by Mana Mana
Mana-Mana Suites at Scarletz KLCC Hotel
Mana-Mana Suites at Scarletz KLCC Kuala Lumpur
Mana-Mana Suites at Scarletz KLCC Hotel Kuala Lumpur

Frequently asked questions

Is a free cancellation option available at Mana-Mana Suites at Scarletz KLCC?

Mana-Mana Suites at Scarletz KLCC provides free cancellation on select room rates. For more details, take a look at the cancellation policy on our site.

What is there to do around Mana-Mana Suites at Scarletz KLCC?

This hotel is situated in Kuala Lumpur City Centre within a short 11-minute walk of KLCC Park and also 11 minutes on foot from Suria KLCC Shopping Centre. You'll also find Berjaya Times Square and Pavilion Kuala Lumpur within a short drive.

Will I be able to park at Mana-Mana Suites at Scarletz KLCC?

Yes, though parking is available on request.

Does Mana-Mana Suites at Scarletz KLCC include a casino on the premises?

No, Mana-Mana Suites at Scarletz KLCC doesn't have a casino.

Will I find an indoor pool at Mana-Mana Suites at Scarletz KLCC?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Mana-Mana Suites at Scarletz KLCC?

There are plenty of amenities for couples at this hotel, including an outdoor pool, private dining, and proposal/romance packages.

Are there hot tubs at Mana-Mana Suites at Scarletz KLCC?

No, this hotel doesn't have a spa tub.

Does Mana-Mana Suites at Scarletz KLCC feature a restaurant that includes a breakfast menu?

No, Mana-Mana Suites at Scarletz KLCC doesn't have a restaurant that serves breakfast.

Will Mana-Mana Suites at Scarletz KLCC allow pets to stay free of charge?

No, pets and service animals aren't allowed at Mana-Mana Suites at Scarletz KLCC.

Are there connecting rooms at Mana-Mana Suites at Scarletz KLCC?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Mana-Mana Suites at Scarletz KLCC?

The closest major airport to Mana-Mana Suites at Scarletz KLCC is Subang (SZB-Sultan Abdul Aziz Shah), which is 16.4 mi away (38 minutes by car). Another top airport is Kuala Lumpur International Airport (KUL), which is around 28.1 mi away.

Are there rooms with balconies that I can book at Mana-Mana Suites at Scarletz KLCC?

Yes, every guestroom at Mana-Mana Suites at Scarletz KLCC comes with a furnished lanai with some featuring city views.

Reviews

Mana-Mana Suites at Scarletz KLCC Reviews

7.2

Good

7.0/10

Cleanliness

6.0/10

Staff & service

10/10

Amenities

8.0/10

Property conditions & facilities

7.0/10

Eco-friendliness
Rating 10 - Excellent. 4 out of 19 reviews
Rating 8 - Good. 8 out of 19 reviews
Rating 6 - Okay. 3 out of 19 reviews
Rating 4 - Poor. 3 out of 19 reviews
Rating 2 - Terrible. 1 out of 19 reviews

Reviews

8/10 Good

Amanda

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Great amenities, less than great service

My hotel room and the rooftop infinity pool were both lovely, amongst the best I've ever encountered. The lobby shop is helpful for last-minute snacks. However, the concierge staff were clearly bored and it showed in their lack of customer service. They don't warn you in advance that they charge to store your bags. Also, the elevators are in such high demand that they have to post signs warning you that trying to access them between certain hours could result in a half-hour wait.
Stayed 1 night in Jun 2024

10/10 Excellent

Brescille

Liked: Cleanliness, staff & service, property conditions & facilities
nice pool
Stayed 1 night in May 2024

6/10 Okay

Philip

Decent apartment in a great location

This is a tough one. Great location, the lady that checked me in was awesome. But apartments themselves are not very well maintained, shower faulty, very limited amenities, and shower & bathroom not very well cleaned. Also bed sheets & towels have been recycled so that they look old. The apartment building is awesome, great infinity pool and great staff. But it can get very busy especially at the weekends, elevators are very slow so be prepared. This is not necessarily a bad review, I just want to prepare you future travelers seeking a high end 4 star property with hotel amenities. This is not what you will get, instead you wolll get a nice basic apartment with great views, not much amenities, a washing machine, great location close to shops, restaurants and tourist attractions. Definitely worth a stay but don’t expect high end property or service.
Stayed 3 nights in May 2024

4/10 Poor

Verified traveler

Disliked: Staff & service, room comfort
I'm sorry to hear about your disappointing experience at the hotel. Here's a review based on the information you provided: --- My stay at the hotel was unfortunately marred by several issues. Upon arrival, I found the check-in process to be disorganized and unhelpful. Despite arriving early, it took until 3:10 pm to receive my room keys, with staff members seeming confused and sending me back and forth between counters. The hotel's lifts were slow, and once in my room, I noticed a pervasive smell of dampness and drainage. Additionally, the thin doors provided little sound insulation, allowing me to hear conversations from neighboring rooms. One of the most unsettling aspects was the partition door into the adjacent room, which was locked but still made me feel uncomfortable. It's important to note that the hotel has two sections, Mana Mana and Scarletz KLCC, with the former feeling more like an Airbnb without the full hotel services. Considering the price paid per night, I expected better conditions and service. I would recommend looking elsewhere for accommodation offering better value for money.
Stayed 1 night in Mar 2024

8/10 Good

Nova-Lee

Liked: Staff & service, property conditions & facilities, room comfort

Noisy but nice

Nice stay overall. Need for improvement in the pool as there are very few places to sit in comfort. The elevators are horrible especially near checkout time. The elevator passed our floor several times and stopped for people going up. We were advised to join the up elevator as it would be faster. The unit was nice but we were on the highway side which was traffic noisy and the person above us had lead feet and stomped around all hours in the night and early morning.
Stayed 14 nights in Dec 2023

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible Do not stay here

The staff was terrible, the photos online are not an accurate representation of the conditions and feel of the venue. The place is uncomfortable from the moment you step into the building. I left after five minutes and they refused to give me a credit It was so terrible that I canceled my reservation and they still charged me for two nights stay
Stayed 2 nights in Nov 2023

10/10 Excellent

kin hoi

Liked: Cleanliness, staff & service, property conditions & facilities
Like it
Stayed 1 night in Sep 2023

4/10 Poor

Sekoati

Disliked: Staff & service, property conditions & facilities, room comfort

Bad service from Mana Mana

The property is relatively good however the management- Mana Mana is terrible. They just don’t care about service. I stayed for 14 days and was told that they would change linen every third day but they never changed or cleaned the room. They literally wait for you to ask for service, change of towels, toilet paper and all the toiletries that they said is free. We found our toilet blocked and they accused us of using the toilet paper wrongly. I am 62 and have used toilet paper ever since and cannot be told at this stage how to use toilet paper. Try to find a smaller management company or book directly with the owner. Mana Mana has the same poor standards even in Penang
Stayed 14 nights in May 2023

8/10 Good

Ian Cirran

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Property 9/10, Service 0

The unit itself is clean, trash was cleared most days but that's the extent of the daily housekeeping service (which is fine). Would have been nice to have a spare roll of toilet paper and new dish cleaning sponge. The doormen/security staff are super friendly. I'd recommend staying here but... ... Few of the Front desk staff clearly do not like their jobs. There's no warmth and a lack of willingness to help. I checked out at 0830am and the lady receptionist was behaving like it was an inconvenience. She did not acknowledge if my check out was fine until I asked. When I asked if I could leave my luggage, she said no, that I could only do so at 9am when concierge arrives because the staff don't have keys to luggage room. I suggested I kept my room and return at the official check out time, she said no, because the room needed cleaning. After about 5 mins of negotiating, her colleague opened the luggage room and did not issue any tags but said I could just walk in to collect. Around 4pm I came back to collect and was told by concierge that I needed to pay RM5 per piece for storage. After I explained the situation and offered to pay, he reluctantly let me off after I said this process lapse will make it to an online review.
Stayed 4 nights in Jul 2023

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst stay ever

This is the worst hotel I ever stayed. Actually the hotel is very new, the interior, facilities are quite modern, however, it's very poor managed. There're ants on the tables, sofa and even bed!!! I found a few bug bites on my body. It's like a service apartment, so I fully understand that there's minimum hotel service, but not until you got no service at all!!! Basically you can't get any answer from the counter at all. We paid deposit in cash upon check-in, and when check-out, there's no one at counter, only security guard take our name, bank details...until now, I still haven't gotton my refund of deposit and was told it will take 2~3weeks. Anyway, just try to avoid this hotel and its chain business in future.
Stayed 3 nights in May 2023

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2023

8/10 Good

saw chen

Stayed 1 night in Apr 2023

8/10 Good

Tim

Liked: Cleanliness, property conditions & facilities, room comfort

Good value, not perfect though

Great room for the price, view of the city and good location. It was effectively an aparthotel though so no housekeeping through the 5 nights, and the staff weren't particularly friendly - not all, but no one stood out. The business centre was decent, and the gym was well-equipped for a hotel. Great pool, though was pretty busy most of the day. There are not enough lifts though. Obviously can't change that now, but waited up to 20 minutes sometimes, with lifts going past in my direction a LOT.
Stayed 5 nights in Feb 2023

6/10 Okay

Sharifah Sarah

Good
Stayed 1 night in Nov 2022

10/10 Excellent

Wei Peng

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spacious room with all amenities needed.

Spacious room with all amenities needed.
Stayed 2 nights in Dec 2023

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jul 2023

8/10 Good

UHYANG

Stayed 16 nights in May 2023

6/10 Okay

Verified traveler

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Stayed 4 nights in Apr 2023