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Royale Chulan Kuala Lumpur

5.0 star property
Luxury hotel with a full-service spa and a health club

Choose dates to view prices

Photo gallery for Royale Chulan Kuala Lumpur

Property grounds
Outdoor pool
Lobby
Dining
Property amenity

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Bar
  • Parking available
  • Spa

Explore the area

View in a map
No. 5 Jalan Conlay, Kuala Lumpur City Centre, Kuala Lumpur, 50450
  • Place, Pavilion Kuala Lumpur
    ‪5 min walk‬
  • Place, KLCC Park
    ‪9 min walk‬
  • Place, Suria KLCC Shopping Centre
    ‪12 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪53 min drive‬

Room options

View all photos for Superior King

Minibar, in-room safe, desk, laptop workspace

Superior King

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King

Minibar, in-room safe, desk, laptop workspace

Deluxe King

  • Sleeps 2
  • 1 King Bed

View all photos for Premier King

Premier King | Minibar, in-room safe, desk, laptop workspace

Premier King

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Royale Club King

Minibar, in-room safe, desk, laptop workspace

Royale Club King

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Studio King

Studio King | Minibar, in-room safe, desk, laptop workspace

Studio King

7.2 out of 10
Good
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Executive Suite | Minibar, in-room safe, desk, laptop workspace

Executive Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite

Premier Suite | Minibar, in-room safe, desk, laptop workspace

Premier Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Living area | LCD TV

Apartment, 1 Bedroom

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin

Minibar, in-room safe, desk, laptop workspace

Superior Twin

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin

Minibar, in-room safe, desk, laptop workspace

Deluxe Twin

  • Sleeps 2
  • 2 Twin Beds

View all photos for Studio Twin

Studio Twin | Minibar, in-room safe, desk, laptop workspace

Studio Twin

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Twin

Minibar, in-room safe, desk, laptop workspace

Premier Twin

  • Sleeps 2
  • 2 Twin Beds

View all photos for Royale Club Twin

Royale Club Twin | Minibar, in-room safe, desk, laptop workspace

Royale Club Twin

  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Kuala Lumpur

Located in Kuala Lumpur City Centre, Royale Chulan Kuala Lumpur is a leisurely stroll from popular sights such as KLCC Park and Pavilion Kuala Lumpur. This 5-star hotel welcomes guests with 402 rooms and conveniences like a full-service spa, an outdoor pool, and free in-room WiFi.

What's nearby

  • Pavilion Kuala Lumpur - 5 min walk - 0.3 miles
  • KLCC Park - 9 min walk - 0.5 miles
  • Suria KLCC Shopping Centre - 12 min walk - 0.7 miles
  • Berjaya Times Square - 14 min walk - 0.8 miles
  • Petronas Twin Towers - 15 min walk - 0.8 miles

Getting around

  • Conlay MRT Station - 3 min walk
  • Kuala Lumpur Masjid Jamek Station - 4 min drive
  • Kuala Lumpur International Airport (KUL) - 46 min drive

Restaurants

  • ‪Suki-Ya Japanese Buffet (すき屋) - ‬6 min walk
  • ‪The Courtyard By Pavilion Hotel - ‬6 min walk
  • ‪Warisan Cafe - ‬2 min walk
  • ‪Fried Chick - ‬13 min walk
  • ‪Eden Village - ‬5 min walk

About this property

Royale Chulan Kuala Lumpur

Luxury hotel with a full-service spa and a health club
Royale Chulan Kuala Lumpur features a full-service spa, an outdoor pool, and a children's pool. Valet parking is available for MYR 25.00 per day. The 24-hour front desk has staff standing by to help with concierge services and luggage storage. Other amenities at this luxury hotel include a gym, free WiFi in public areas, and a hot tub.
Guests can expect LCD TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers, free toiletries, bathrobes, and bidets. Minibars, coffee makers, and safes are also available. Change of towels is available on request.
An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a health club.

Children under 12 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

Telaga Bunga Spa has 8 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a hot tub.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Covered self parking on site (MYR 5 per day)
  • Valet parking on site (MYR 25 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 77 per person
  • A poolside bar
  • A restaurant

Restaurants on site

  • Warisan Cafe

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Hot tub
  • Outdoor pool

Family friendly

  • Children's pool
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting room

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 12 floors
  • Banquet hall
  • Built in 2009
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MYR 150.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MYR 77 per person
  • Covered self parking fee: MYR 5.00 per day
  • Valet parking fee: MYR 25.00 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: MYR 150.00 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.

Property is also known as

Chulan
Chulan Kuala Lumpur
Kuala Lumpur Royale Chulan
Royale Chulan
Royale Chulan Hotel
Royale Chulan Hotel Kuala Lumpur
Royale Chulan Kuala Lumpur
The Royale Chulan Kuala Lumpur Hotel Kuala Lumpur
Royale Chulan Kuala Lumpur Hotel
The Royale Chulan Kuala Lumpur Hotel
The Royale Chulan Kuala Lumpur
Royale Chulan Kuala Lumpur Hotel
Royale Chulan Kuala Lumpur Kuala Lumpur
Royale Chulan Kuala Lumpur Hotel Kuala Lumpur

Frequently asked questions

Is a free cancellation option available at Royale Chulan Kuala Lumpur?

Royale Chulan Kuala Lumpur offers free cancellation on select room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

What is there to do close to Royale Chulan Kuala Lumpur?

This hotel is situated in Kuala Lumpur City Centre within a short 10-minute walk of KLCC Park and also 17 minutes on foot from Berjaya Times Square. You'll also find Pavilion Kuala Lumpur and Suria KLCC Shopping Centre less than a mile away.

Is there parking available at Royale Chulan Kuala Lumpur?

Yes, valet parking is offered for MYR 25.00 per day. Accessible parking is also available for guests.

Is a spa located at Royale Chulan Kuala Lumpur?

Telaga Bunga Spa is the hotel's spa and services include body wraps, aromatherapy, and massages.

Does Royale Chulan Kuala Lumpur include a casino at the property?

No, Royale Chulan Kuala Lumpur doesn't have a casino.

Is there an indoor pool at Royale Chulan Kuala Lumpur?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

Is Royale Chulan Kuala Lumpur a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and a restaurant.

Does Royale Chulan Kuala Lumpur have a hot tub?

Yes, this hotel has a spa tub.

Does Royale Chulan Kuala Lumpur have a restaurant with a breakfast menu?

Yes, Royale Chulan Kuala Lumpur serves buffet breakfast for a surcharge each morning at Warisan Cafe.

Does Royale Chulan Kuala Lumpur allow pets to stay free of charge?

No, pets aren't allowed at Royale Chulan Kuala Lumpur.

Are there connecting rooms at Royale Chulan Kuala Lumpur?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Royale Chulan Kuala Lumpur?

The closest major airport to Royale Chulan Kuala Lumpur is Subang (SZB-Sultan Abdul Aziz Shah), which is 17.1 mi away (38 minutes by car). Another top airport is Kuala Lumpur International Airport (KUL), which is around 27.3 mi away.

Are there rooms with balconies at Royale Chulan Kuala Lumpur?

No, at Royale Chulan Kuala Lumpur, there aren't any guestrooms that list a balcony.

Does Royale Chulan Kuala Lumpur offer wedding services?

There are wedding services available at Royale Chulan Kuala Lumpur if that's in your vacation plans.

Royale Chulan Kuala Lumpur Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 505 out of 1000 reviews
Rating 8 - Good. 309 out of 1000 reviews
Rating 6 - Okay. 110 out of 1000 reviews
Rating 4 - Poor. 49 out of 1000 reviews
Rating 2 - Terrible. 27 out of 1000 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly staff, overall enjoyable
Stayed 2 nights in Aug 2025

10/10 Excellent

Waseem

Traveled with family
Liked: Cleanliness, staff & service, amenities
The staff were very helpful and room service was good . Breakfast was excellent with tons of variety from around the world. highly recommend. Thank you Royale Chulan you are a great team xxx
Stayed 4 nights in Aug 2025

10/10 Excellent

B HB

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent from check-in till checkout

Great location, great room and great services.. Reception staff was friendly and helpful especially Zan Husein.. 👍👍... breakfast spread was great... Had great time here.. definitely better experience compared to the services I had in Royale Chulan Penang..
Stayed 1 night in Aug 2025

8/10 Good

Mark

Stayed 4 nights in Jun 2025

10/10 Excellent

Shiv, Stockton

Stayed 1 night in Jun 2025

10/10 Excellent

Kamalzaman Muhammad Sufian

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

6/10 Okay

John

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
The size of the room is very big. The room amenities are old, the pillows and bed have a musty smell.
Stayed 2 nights in May 2025

8/10 Good

Qiran

Traveled with family
Liked: Cleanliness, staff & service, amenities
Overall pleasant experience. Convenient location, clean establishment, but the facilities are showing age.
Stayed 3 nights in Feb 2025

10/10 Excellent

Corrine

Traveled with family
Liked: Staff & service, property conditions & facilities
A few minutes walk to the mall filled with shopping and eateries. Breakfast buffet with amazing selections.
Stayed 6 nights in Mar 2025

8/10 Good

Peter, Simpsonville

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Second visit this year, which was not as good as the first. Insufficient towels. The sink was old, repainted and distressed. Shower valve difficult to control as it tended to shutoff by itself. No coffee supplied and fridge didn't work (had to be replaced). Maintenance responded fairly well. We liked the location, very convenient to the Pavillion. The staff was always friendly and helpful. Breakfast was fair. The staff was a bit overwhelmed by a very large contingent of tourists converged for Rotary convention. We have always enjoyed our visit to the Royale Chulan, which provides excellent service and value. We would return again.
Stayed 1 night in Mar 2025

10/10 Excellent

Dilber

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 5 nights in Mar 2025

6/10 Okay

Denys, Epping

Traveled with family
Property ( at least the room that we were given) is showing its age and in need of upgrade - state of repair in the bathroom left a lot to be desired - room door handle was nearly falling off - but it was clean
Stayed 1 night in Mar 2025

8/10 Good

nick

Traveled with partner
Liked: Cleanliness, staff & service, amenities
No alcohol served in the hotel No bacon or ham
Stayed 3 nights in Mar 2025

10/10 Excellent

Peter, Simpsonville

Liked: Cleanliness, staff & service, property conditions & facilities
A wonderful experience. Our third time here. Reasonably priced, excellent food and service, especially the staff at the Heritage Club for our Valentine celebration. Chef Melvin and Manager Daniel saw to every detail to make our evening run smoothly and deliciously. The breakfast staff was right there at our service; they were very courteous and helpful, which made our breakfast experience very enjoyable and relaxed. Our credit to management for maintaining a high level of customer satisfaction and genuine service. Bravo!
Stayed 2 nights in Feb 2025

6/10 Okay

Karen

Traveled with partner
Liked: Cleanliness
The hotel is about a 10 min walk from the Pavilion mall which is fine if you want to eat in the food court or you can walk outside the mall for more restaurants. The hotel does not serve alcohol and we found it a little inconvenient to have to walk that far when we would like to relax with a beer in the hotel. This wasn't mentioned on the details on Expedia, otherwise we may have chosen somewhere else to stay. The lounge area in the hotel is fine but a little soul less, you can get a soft drink there, however a can of sprite is about £4 GBP which is extremely expensive compared to anywhere else in the area. They could perhaps offer a range of non alcoholic cocktails to make it a more appealing venue and attract more guests. The pool area is lovely for a dip. The hotel also charges a tourist tax of 10 myr per night which was not mentioned in the hotel details on Expedia either.The rooms are tired and the air con is very noisy but effective. The bed was very comfortable but we could hear our neighbours through the thin walls. Buffet breakfast was very good too. Overall not a bad hotel, and good value for money but it has so much potential to be better.
Stayed 2 nights in Feb 2025

6/10 Okay

nick

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Toilet didn’t flush when we got there i reported the problem and it still didn’t work when we left 3 days later, or room backed on to a building site hotel handy for pavilion mall , breakfast was great
Stayed 3 nights in Feb 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The centre of KL

Fantastic location, good facilities and nice clean room
Stayed 6 nights in Jan 2025

10/10 Excellent

CUONG MINH

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good services
Stayed 2 nights in Jan 2025

8/10 Good

Alice

Liked: Cleanliness, staff & service, room comfort

Location is great!

We have stayed at the Chulan for years. We find the location is great as we can park and then walk everywhere we want in Bukit Bintang/KLCC. The rooms could use some tlc. One this visit we had to ask for a replacement refrigerator as the freezer door was gone and we had food that needed to be kept frozen. Then all the hall lights in the room had to be replaced as they had burnt-out. the safe was not working again. This seems to be a problem as our last 2 stays, the safes in the rooms were not working. It was too much of a hassle to get them fixed/repaired. The staff do their best and are kind and friendly. I just wish maintainace in the rooms were a bit better. We enjoy our stays and will continue to visit the hotel during our stays in KL.
Stayed 3 nights in Dec 2024

10/10 Excellent

Sophie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at this hotel. Perfect location, 5 minute walk from the Pavilion mall and 10 minutes from the heart of Bukit Butang, but far away enough from the noise and business. Hotel itself was clean and the room was great. Large bed, very comfortable. Huge fridge with a replenishment of water each day. Bathroom was huge too. The breakfast buffet was the best ive been to - stay at this hotel just for this! 9 different stations so the variety of food to choose from is great. The options changed slightly each day too which was exciting. So much and very tasty and freshly made. Incredible fruit, omelettes made to order, indian area, veg cooked on the grill for you, ramen station, pastry/bakery, salad, huge choice of hot and cold drinks. Really recommend.
Stayed 5 nights in Dec 2024

4/10 Poor

Penny

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Masnor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel full of friendly and attentive staff. The facilities are a bit dated but in good working order. The location is not ideal for those who want to walk to shops or public transport as it is about 10 to 15 minutes walking away from other restaurants or shops. But in good weather the walk is pleasant though some might find it a bit intimidating after dark (I encountered no issues).
Stayed 5 nights in Nov 2024

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Alcohol Free Hotel.

Great Hotel and wonderful staff, but recently they stop serving alcohol. It clearly suits their predominantly Muslim Clientele, but as westerner it was disappointing for me.
Stayed 1 night in Dec 2024

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