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Royale Chulan Bukit Bintang

4.0 out of 5.0

Recent guest reviews

hotel getting old and need remodel, not as clean as it should. good place for shopping.

I have stayed at this hotel many times over the years. I stay here primarily because I find the location suits me perfectly. I do find that the maintenance of the hotel has suffered over the years and this year in particular I was noticing some of the walls/carpets in the halls etc looking a bit grubby, but most annoyingly we struggled to get hot water running for showers during our stay. Generally though I find it relatively well priced for what it offers.

no complaints. i asked for a for a non-smoking room but it was apparent that some one had smoked in it. fortunately, i was outv and about much of the time

The staff were fantastic. The room was a bit beat up. It's located in an area with a really active night life- this includes red-light district kind of stuff. The did have security on the elevators, though. Biggest problem was the brown water out of the shower tap. Called down to let them know and they told me that was completely normal. It did clear up after it ran for a while but I certainly wouldn't use the water to even brush my teeth. On the fence as to whether or not I would recommend this place.

Easy to access downtown. Big , crowd and little bit old hotel. Fillow & bed cover would better be changed to new one.

Great location. Average hotel. Good value for price.

Location is good for tourist, there lots of restaurants and local food within walking distance, plus shopping malls. The gym need some serious updating, the equipments are really old. The spa massage is awesome. My only problem was the front desk representatives, and the room card that stop work almost everyday, I went for help with the Internet connection because apparently the account is only good for a couple days, and the young lady at the from desk didn't acknowledge us at all. She just kept doing what she was doing on the computer then she spoke her laungage to the other rep and he asked us, "what you what, I'm sorry how can I help you" this was almost 15mins later then we still waited until another guy came from the back he asked if i needed help and he handed us new account info in less than 2 seconds. Front desk really need training on how to multitask a d work under pressure.

Rooms are clean, comfortable and well furnished. Free wifi and parking, good location for exploring city centre. Breakfast was also good. The only thing we were bothered was the noise (on a sunday night at 2 am) from a construction site just across the streest of the hotel. It was so noisy, noone could sleep until they finished working. Otherwise, it was a perfect view from our room to Petronas towers.

Albiet there were a few glitches when checking in the oom but after informing the front desk, by the time I came back (an hour later) the problem had been fixed. The gym had seen it's days and should be updated. Location wise...it's the best!

17-21 Jln Bukit Bintang Kuala Lumpur

Hotel highlights

  • Close to Petaling Street and Petronas Twin Towers
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa

Located in Bukit Bintang, Royale Chulan Bukit Bintang is within a 10-minute walk of poplar sights like Berjaya Times Square. This 4-star hotel has 400 rooms and welcomes guests with a restaurant, a full-service spa, and an outdoor pool. Tropicana City Mall and Kuala Lumpur Golf and Country Club are also within a 30-minute drive.


Dining

This hotel is home to a restaurant and a bar/lounge. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café.


Rooms

Royale Chulan Bukit Bintang's 400 recently renovated rooms provide minibars, coffee makers, and free newspapers. Guests can expect LCD TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers, free toiletries, and slippers. Free bottled water, safes, and ironing boards are also standard.


Property features

Guests of Royale Chulan Bukit Bintang enjoy a full-service spa, an outdoor pool, and a children's pool. Transportation is made easy with an area shuttle for a fee. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, luggage storage, and securing valuables. Other amenities at this spa hotel include a health club, free WiFi in public areas, and conference space.

Room options

Deluxe Room

Queen 1 | Twin 2 | Sleeps 3

Deluxe Club Room

King 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

48% of guests recommend this hotel

Total of 1090 reviews