2 Jalan Robertson, Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, 50150
Jalan Alor
Place, Jalan Alor
‪5 min walk‬
Changkat Bukit Bintang
Place, Changkat Bukit Bintang
‪7 min walk‬
Berjaya Times Square
Place, Berjaya Times Square
‪8 min walk‬
Kuala Lumpur (KUL-Kuala Lumpur Intl.)
Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
‪57 min drive‬
Room options
View all photos for Romantic Apartment, 1 Bedroom, City View
Romantic Apartment, 1 Bedroom, City View
City view
603 sq ft
1 bedroom
Sleeps 2
1 King Bed
Free WiFi
View all photos for Executive Apartment, 1 Bedroom
Executive Apartment, 1 Bedroom
City view
700 sq ft
1 bedroom
Sleeps 2
1 King Bed
Free WiFi
View all photos for Family Apartment, 2 Bedrooms
Family Apartment, 2 Bedrooms
City view
2 bedrooms
Sleeps 5
1 King Bed and 1 Queen Bed
Free WiFi
About the neighborhood
Kuala Lumpur
Located in Bukit Bintang within a short walk of Berjaya Times Square, this aparthotel is within a mile (2 km) of other popular sights such as Pavilion Kuala Lumpur. This 4-room, 4.5-star aparthotel welcomes guests with 15 outdoor pools, a full-service spa, and free in-room WiFi.
Subang (SZB-Sultan Abdul Aziz Shah) - 37 min drive
Restaurants
‪Just Fruits Neighbourhood Market - ‬1 min walk
‪VCR - ‬5 min walk
‪Flavors Restaurant - ‬3 min walk
‪Jamaica Blue - ‬1 min walk
‪Bröom at Bukit Bintang - ‬6 min walk
About this property
Robertson BY Shahjalal Suites
Guests of this aparthotel have access to a full-service spa, 15 outdoor pools, and a children's pool. If you decide to drive, there's free parking. Other amenities at this luxury aparthotel include a sauna, meeting rooms, and express check-in.
The apartment is air-conditioned and features a kitchen and space to spread out with a dining area. Guests can expect to find free WiFi and a 50-inch Smart TV with cable channels. Beds are dressed in Egyptian cotton sheets and pillow menus, and the bathroom offers a rainfall showerhead, a hair dryer, and free toiletries. Other standard amenities include a private yard and an electric kettle.
15 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the aparthotel's full-service spa. The spa is equipped with a mud bath, a sauna, and a steam room. The spa is open daily.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
1 accessible parking space
Accessible shuttle
No elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Smoking not allowed
Services and conveniences
ATM
Gift shop/newsstand
Grocery/convenience store
Hair salon
Virtual front desk
Location highlights
In a shopping district
In the city center
Near a hospital
Near a metro station
Near a train station
Near a zoo
Near an outlet shopping mall
Near the bay
Things to do
Bicycle rentals
Children's pool
Golf driving range
Shopping mall
Theme park nearby
Winery tours nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
Fire extinguisher
General
4 units
Bicycle rentals
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Check-out
Check-out before 11:30 AM
Express check-out available
Special check-in instructions
There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests
Guests are recommended to download the property's whatsapp mobile app before check-in
Information provided by the property may be translated using automated translation tools
Access methods
Lockbox, private entrance
Pets
This property doesn't allow pets
Children and extra beds
Rollaway/extra beds are available for MYR 35.0 per stay
Property payment types
Important information
Fees
You'll be asked to pay these charges at the property:
Deposit: MYR 200 per accommodation
Cleaning fee: MYR 65 per accommodation, per stay
These are all of the charges provided to us by the property.
Optional extras
These fees and deposits will be charged at check-in, check-out, or the time of service.
Rollaway bed fee: MYR 35.0 per stay
Electricity fee: MYR 8 per night
This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Check-in: 3:00 PM
Check-out: 11:30 AM
Checking in and out are easy with express services. Driving? This property offers free parking.
We should mention
Details about charges, deposits, or other important information:
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards, debit cards, and cash.
Onsite safety features include a fire extinguisher.
Additional information about polices, regulations, and more:
Pool access available from 7:00 AM to 10:00 PM.
There are no elevators.
No cribs or infant beds are available.
Property is also known as
Robertson BY Shahjalal Suites Kuala Lumpur
Robertson BY Shahjalal Suites Condominium resort
Robertson BY Shahjalal Suites Condominium resort Kuala Lumpur
Frequently asked questions
Is a free cancellation option available at this aparthotel?
This aparthotel provides free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on our site.
How much does it cost to stay at Robertson BY Shahjalal Suites?
As of Jun 27, 2026, prices found for a 1-night stay for 2 adults at Robertson BY Shahjalal Suites on Jun 28, 2026 start from $60, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What is there to do within easy reach of this aparthotel?
This aparthotel is situated in Bukit Bintang within a 10-minute walk of Jalan Alor and Changkat Bukit Bintang. You'll also find Berjaya Times Square and Pavilion Kuala Lumpur less than a mile away.
Will I be able to park at Robertson BY Shahjalal Suites?
Yes, secured self parking is offered for free at the aparthotel. Wheelchair-accessible parking is also available for guests.
Is a spa located at this aparthotel?
There is a full-service spa available for guests to enjoy and services include mud baths.
Does Robertson BY Shahjalal Suites have luxury amenities?
Yes, guests can indulge in luxuries such as 15 outdoor pools, a full-service spa, and a golf driving range at this aparthotel.
Is this aparthotel next to a casino?
No, this aparthotel is not connected to a casino.
Will I find an indoor pool at this aparthotel?
No, this aparthotel doesn't have an indoor pool; however, there are 15 outdoor pools. Guests have pool access between 7:00 AM and 10:00 PM.
What do couples enjoy most about Robertson BY Shahjalal Suites?
Amenities that appeal to couples at this aparthotel include Egyptian cotton sheets, a rainfall showerhead, and a smart TV.
Are there hot tubs at Robertson BY Shahjalal Suites?
No, but guests can enjoy a sauna at this aparthotel.
Does this aparthotel provide breakfast?
No, this aparthotel doesn't offer breakfast.
Does this aparthotel allow pets to stay for free?
No, pets aren't allowed at this aparthotel.
Are there connecting rooms at Robertson BY Shahjalal Suites?
No, there aren't connecting guestrooms at this aparthotel.
How far is the airport from this aparthotel?
The closest major airport to this aparthotel is Subang (SZB-Sultan Abdul Aziz Shah), which is 15.6 mi away (37 minutes by car). Another top airport is Kuala Lumpur International Airport (KUL), which is around 26.9 mi away.
Can I book a room with a balcony at Robertson BY Shahjalal Suites?
No, there aren't any apartments with balconies at Robertson BY Shahjalal Suites.
Robertson BY Shahjalal Suites Reviews
Reviews
3.2
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 0 out of 5 reviews
10 - Excellent
0
Rating 8 - Good. 0 out of 5 reviews
8 - Good
0
Rating 6 - Okay. 1 out of 5 reviews
6 - Okay
1
Rating 4 - Poor. 1 out of 5 reviews
4 - Poor
1
Rating 2 - Terrible. 3 out of 5 reviews
2 - Terrible
3
3.6/10
Cleanliness
3.4/10
Property conditions & facilities
Reviews
Verified
2/10 Terrible
Bing-Hao
Feb 11, 2025
Disliked: Cleanliness, room comfort, communication
Very bad accommodation experience
The landlord maliciously deleted the accommodation we have paid for. This is a highly unrecommended listing. Please be careful, other members.
Bing-Hao
Stayed 5 nights in Jan 2025
Verified
2/10 Terrible
Josephine
Jan 16, 2025
Disliked: Cleanliness, property conditions & facilities, communication
I recently checked into the Robertson and was appalled by the condition. The bedding was dirty and the owner admitted to reusing it without cleaning. Despite this, they refused to refund my payment of over £300. Expedia was unhelpful, offering only a £75 refund as a goodwill gesture. They suggested I should have complained before checking in, which is impossible since the check-in is through a drop box and the cleanliness can only be assessed upon arrival.
Expedia also refused to look at the pictures I provided of the property’s cleanliness and showed no sympathy or understanding of the situation. The owner claimed the state of the property was due to the previous guests, but the photos clearly show far more damage than could be attributed to just one stay. Additionally, the air conditioning in the main bedroom has a constant buzzing noise when in use, which would’ve made it difficult to sleep and the lights in both bedrooms, continuously flashed.
I am extremely disappointed with both the property owner and Expedia’s lack of support. I would not book this property, if I could minus stars, I would.