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Queens Service Suite at Swiss Garden Residences

3.5 star property

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Photo gallery for Queens Service Suite at Swiss Garden Residences

Outdoor pool
Property grounds
Lobby
Standard Room | In-room dining
Interior

Reviews

5.6 out of 10

Popular amenities

  • Pool
  • Kitchen
  • Free WiFi
  • Air conditioning
  • Laundry
  • Gym

Explore the area

View in a map
28-3 North, 117 Jalan Pudu, Bukit Bintang, Kuala Lumpur, 55100
  • Place, Jalan Alor
    ‪3 min walk‬
  • Place, Berjaya Times Square
    ‪7 min walk‬
  • Place, Sungei Wang Plaza
    ‪7 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪52 min drive‬

Room options

View all photos for Standard Room

Standard Room | 1 bedroom, desk, iron/ironing board, free WiFi

Standard Room

  • Sleeps 2
  • 1 King Bed

View all photos for Three Bedrooms Suite

Three Bedrooms Suite | 1 bedroom, desk, iron/ironing board, free WiFi

Three Bedrooms Suite

  • Sleeps 6
  • 1 King Bed and 4 Twin Beds

View all photos for Two Bedrooms Suite

Two Bedrooms Suite | 1 bedroom, desk, iron/ironing board, free WiFi

Two Bedrooms Suite

  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

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Total with taxes and fees
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About the neighborhood

Kuala Lumpur

Located in Bukit Bintang, Queens Service Suite at Swiss Garden Residences is within a 10-minute walk of popular sights such as Jalan Alor and Low Yat Plaza. This 3.5-star apartment building welcomes guests with 20 rooms and conveniences like an outdoor pool, free in-room WiFi, and a gym.
View more Apartments in Kuala LumpurOpens in a new window

What's nearby

  • Jalan Alor - 3 min walk - 0.2 miles
  • Changkat Bukit Bintang - 5 min walk - 0.3 miles
  • Berjaya Times Square - 7 min walk - 0.4 miles
  • Sungei Wang Plaza - 7 min walk - 0.4 miles
  • Lot 10 Shopping Centre - 10 min walk - 0.6 miles

Getting around

  • Hang Tuah Station - 8 min walk
  • Kuala Lumpur Masjid Jamek Station - 18 min walk
  • Subang (SZB-Sultan Abdul Aziz Shah) - 35 min drive

Restaurants

  • ‪VCR - ‬1 min walk
  • ‪Bröom at Bukit Bintang - ‬2 min walk
  • ‪Dury Dury - ‬5 min walk
  • ‪Blue Boy Vegetarian Food Centre - ‬4 min walk
  • ‪Vistana Corner - ‬3 min walk

About this property

Queens Service Suite at Swiss Garden Residences

Queens Service Suite at Swiss Garden Residences features an outdoor pool, a children's pool, and a gym. Helpful staff is there to provide tour or ticket assistance, as well as offer insight about the area. Additional amenities include a steam room and laundry facilities.
Each apartment is air-conditioned and features a kitchen and space to spread out with a separate bedroom, a dining area, and a sitting area. Guests can expect to find free WiFi and a 40-inch LCD TV with satellite channels. Other standard amenities include an electric kettle, free bottled water, and an ironing board. Limited housekeeping is available.
An outdoor pool and a children's pool are on site. Other recreational amenities include a steam room and a fitness center.

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Total with taxes and fees
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Property amenities

Pool/Spa

  • Outdoor pool
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Children's pool

Kitchen

  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave

Bedrooms

  • Bedroom

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Shower
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • 40-inch LCD TV with satellite channels

Laundry

  • Laundry facilities

Work spaces

  • Desk

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • Elevator

Services and conveniences

  • Free bottled water
  • Iron/ironing board
  • Limited housekeeping
  • Tour and ticket assistance

Things to do

  • Children's pool
  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 20 units

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

There is no front desk at this property
Information provided by the property may be translated using automated translation tools

Pets

  • This property doesn't allow pets

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
  • Check-in: 2 PM
  • Check-out: noon
  • Minimum check-in age: 18

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property only accepts cash.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Queens Service Suite Swiss Garden Residences Apartment
Queens Service Suite Swiss Garden Residences Kuala Lumpur
Queens Service Suite Swiss Garden Residences
Queens Service Suite Swiss Ga
Queens Service Suite at Swiss Garden Residences Apartment
Queens Service Suite at Swiss Garden Residences Kuala Lumpur

Frequently asked questions

What can I see within easy reach of Queens Service Suite at Swiss Garden Residences?

This apartment is situated in Bukit Bintang within a short 14-minute walk of Pavilion Kuala Lumpur and also 5 minutes on foot from Jalan Alor. You'll also find Berjaya Times Square and Petaling Street Market less than a mile away.

How much does it cost to stay at Queens Service Suite at Swiss Garden Residences?

As of Mar 26, 2026, prices found for a 1-night stay for 2 adults at Queens Service Suite at Swiss Garden Residences on Mar 30, 2026 start from $83, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at this apartment?

No, this apartment doesn't offer parking.

Does Queens Service Suite at Swiss Garden Residences include a casino?

No, Queens Service Suite at Swiss Garden Residences doesn't have a casino.

Will I find an indoor pool at Queens Service Suite at Swiss Garden Residences?

No, this apartment doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Queens Service Suite at Swiss Garden Residences?

Couples staying at this apartment will appreciate amenities like a kitchen as well as an outdoor pool and a steam room.

Are there hot tubs at Queens Service Suite at Swiss Garden Residences?

No, but this apartment does have a steam room.

Does Queens Service Suite at Swiss Garden Residences have a restaurant that serves breakfast?

No, Queens Service Suite at Swiss Garden Residences doesn't have a restaurant that serves breakfast.

Will Queens Service Suite at Swiss Garden Residences allow pets to stay free of charge?

No, pets aren't allowed at Queens Service Suite at Swiss Garden Residences.

Where is the closest airport to Queens Service Suite at Swiss Garden Residences?

The closest major airport to Queens Service Suite at Swiss Garden Residences is Subang (SZB-Sultan Abdul Aziz Shah), which is 15.7 mi away (35 minutes by car). Another top airport is Kuala Lumpur International Airport (KUL), which is around 26.9 mi away.

Are there rooms with balconies that I can book at Queens Service Suite at Swiss Garden Residences?

No, you won't find apartments with balconies at Queens Service Suite at Swiss Garden Residences.

Queens Service Suite at Swiss Garden Residences Reviews

Reviews

5.6
Rating 10 - Excellent. 0 out of 7 reviews
Rating 8 - Good. 3 out of 7 reviews
Rating 6 - Okay. 1 out of 7 reviews
Rating 4 - Poor. 1 out of 7 reviews
Rating 2 - Terrible. 2 out of 7 reviews

6.0/10

Cleanliness

6.4/10

Staff & service

6.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Ricky, San fransico CA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible serviced

This is not hotel. It belong to the agent own residence. There is no staff or recipient desk for the residence. You have to call the agent from outside come to meet you. It will take an hours! I booked it for the day. I asked when will my room to be ready. He gave me a few minutes that he will clean it but not happened, I had have waiting for 7 hours. I tried to called him many time, he knew and ignore my call. He can’t provide me a room from now. He informed me that he can provide me another day. Asked him where we will sleep. He ignored it again! WE WILL NEVER RETURN TO THAT TERRIBLE RESIDENCE!
Stayed 2 nights in Dec 2017

6/10 Okay

Hoh

Stayed 1 night in Oct 2017

8/10 Good

Vinaya, Bangalore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

Mr Mustafa who helped me check in and check out was very helpful. My dates were from 12th Oct till 15th Oct. Only thing is I did not have his contact info while checking in, so had to call Expedia customer care. Had a bit of confusion there. After that everything went smooth, it was a 1 bedroom apartment at Swiss garden residences with all the amnetities including TV air con, towels and a well equipped kitchen(microwave, kettle) with refrigerator, washing machine cooking plate, utensils etc. Apartment was cleaned daily(It is up to you, if you don't want it cleaned daily, you can tell the same to Mr.Mustafa who is the owner). Good and a safe place for family stay. I was a solo traveler. There is a convenient store in the building itself, so you can buy your ramen or eggs or instant coffee etc from there. Would definitely stay there next time I visit KL.
Stayed 3 nights in Oct 2017

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, room comfort

無責任

チェックインについての問い合わせにも返信無し。 お風呂の床がはがれている。 何よりも、、、チェックアウト後に荷物を預けられるがフロントの人が「そこに置いて。責任は持てない」とのこと。 こんなサービスは世界で初めて。
Stayed 2 nights in Jan 2025

2/10 Terrible

TANG

Stayed 2 nights in Dec 2023

8/10 Good

Ender

Liked: Cleanliness, staff & service, room comfort

距離市中心近 麻雀雖小五臟俱全

這間飯店的CP質相當高的~ 設備雖然嫌老舊了一些 但是設備非常完善 有健身中心 游泳池 桑拿等等相關設備 非常完整 雖然許多設備看起來老舊了一些 但是整體而言非常舒適 而且位於吉隆坡的飯店 價格也相當合理
Stayed 3 nights in Oct 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Oct 2017

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