Platinum Service Suites Kuala Lumpur KLCC

4.0 star property
Hotel with free parking, near Suria KLCC Shopping Centre

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Creator video
Superior Apartment, 1 Bedroom | Private kitchenette | Fridge, microwave, stovetop, dishwasher
Reception
Superior Apartment, 1 Bedroom | Living area | 32-inch LED TV with cable channels, TV, fireplace

Popular amenities

  • Room service
  • Pool
  • Bar
  • Housekeeping
  • Parking included
  • Laundry

Explore the area

Map
THE FACE SUITES, PLATINUM,1020, Jalan Sultan Ismail, 50250 Kuala Lumpur, Kuala Lumpur, 50250
  • Petronas Twin Towers
    ‪10 min walk‬
  • Suria KLCC Shopping Centre
    ‪12 min walk‬
  • KLCC Park
    ‪14 min walk‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪51 min drive‬

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Room options

Deluxe Apartment, 3 Bedrooms

  • 1292 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Executive Apartment, 2 Bedrooms

  • 947 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Futon

Superior Apartment, 1 Bedroom

  • 840 sq ft
  • Sleeps 2
  • 1 King Bed

Family Apartment, 2 Bedrooms

  • 1195 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

About the neighborhood

Kuala Lumpur

Located in Golden Triangle within a short walk of Petronas Twin Towers, Platinum Service Suites Kuala Lumpur KLCC is within a mile (2 km) of other popular sights such as Suria KLCC Shopping Centre. This 15-room, 4-star hotel has a restaurant along with conveniences like an outdoor pool and free in-room WiFi.

What's nearby

  • Petronas Twin Towers - 10 min walk - 0.6 miles
  • Kuala Lumpur Tower - 10 min walk - 0.6 miles
  • Suria KLCC Shopping Centre - 12 min walk - 0.7 miles
  • KLCC Park - 14 min walk - 0.8 miles
  • Pavilion Kuala Lumpur - 2 min drive - 1.2 miles

Getting around

  • Bukit Nanas Station - 4 min walk
  • Kuala Lumpur Sultan Ismail Station - 17 min walk
  • Subang (SZB-Sultan Abdul Aziz Shah) - 34 min drive

Restaurants

  • ‪Warong Che Senah - ‬6 min walk
  • ‪Wariseni - ‬4 min walk
  • ‪Cafe: In House - ‬2 min walk
  • ‪R Club Lounge - ‬3 min walk
  • ‪Evolution - ‬3 min walk

About this property

Platinum Service Suites Kuala Lumpur KLCC

Hotel with free parking, near Suria KLCC Shopping Centre
Platinum Service Suites Kuala Lumpur KLCC features an outdoor pool, a children's pool, and a gym. If you plan to drive, free parking is available. Helpful staff can provide dry cleaning/laundry services and luggage storage. Additional amenities include a library, laundry facilities, and a banquet hall.
32-inch LED TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, designer toiletries, slippers, and toothbrushes and toothpaste. Kitchenettes, washers/dryers, and fireplaces are also standard.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

Languages

English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Children's pool
  • Gym
  • Library
  • Outdoor pool
  • Outdoor pool (guest access)

Family friendly

  • Children's pool
  • Grocery/convenience store
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Extra futon (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Dishwasher
  • Electric kettle
  • Free bottled water
  • Kitchenette
  • Limited room service
  • Microwave
  • Refrigerator
  • Separate dining area
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Fireplace
  • Iron/ironing board
  • Living room
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 AM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination

Access methods

Host will greet you

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Cash deposit: MYR 300 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Futon bed fee: MYR 50 per day
  • In-room safe fee: MYR 30 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property is professionally cleaned
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards and cash.
  • Onsite safety features include a smoke detector.
  • The property is professionally cleaned.
  • Cashless payment methods are available for all transactions.
  • At check-in, guests must provide a record of full COVID-19 vaccination.

Additional information about polices, regulations, and more:

  • Pool access available from 10:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed in guestrooms.

Property is also known as

Platinum Service Suite @ The Face
Platinum Service Suite at The Face
Platinum Service Suites Kuala Lumpur KLCC Hotel
Platinum Service Suites Kuala Lumpur KLCC Kuala Lumpur
Platinum Service Suites Kuala Lumpur KLCC Hotel Kuala Lumpur

Frequently asked questions

Is a free cancellation option available at Platinum Service Suites Kuala Lumpur KLCC?

Platinum Service Suites Kuala Lumpur KLCC provides free cancellation on select room rates. For specific requirements, look at the cancellation policy on Orbitz.

What's there to see near Platinum Service Suites Kuala Lumpur KLCC?

This hotel is situated in Golden Triangle within a short 17-minute walk of Suria KLCC Shopping Centre and also 17 minutes on foot from KLCC Park. You'll also find Pavilion Kuala Lumpur and Berjaya Times Square within a short drive.

Is parking available on site at Platinum Service Suites Kuala Lumpur KLCC?

Yes, self parking is offered for free at the hotel.

Does Platinum Service Suites Kuala Lumpur KLCC feature a casino?

No, Platinum Service Suites Kuala Lumpur KLCC doesn't have a casino.

Will I find an indoor pool at Platinum Service Suites Kuala Lumpur KLCC?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 10:00 AM and 10:00 PM.

What will couples enjoy most about a stay at Platinum Service Suites Kuala Lumpur KLCC?

There are many amenities for couples at this hotel, including a fireplace as well as an outdoor pool and a poolside bar.

Are there hot tubs at Platinum Service Suites Kuala Lumpur KLCC?

No, this hotel doesn't have a spa tub.

Does Platinum Service Suites Kuala Lumpur KLCC feature a restaurant that includes a breakfast menu?

No, Platinum Service Suites Kuala Lumpur KLCC doesn't have a restaurant that serves breakfast.

Will Platinum Service Suites Kuala Lumpur KLCC allow pets to stay free of charge?

No, pets and service animals aren't allowed at Platinum Service Suites Kuala Lumpur KLCC.

Does Platinum Service Suites Kuala Lumpur KLCC have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Platinum Service Suites Kuala Lumpur KLCC?

The closest major airport to Platinum Service Suites Kuala Lumpur KLCC is Subang (SZB-Sultan Abdul Aziz Shah), which is 16.4 mi away (34 minutes by car). Another top airport is Kuala Lumpur International Airport (KUL), which is around 27.9 mi away.

Are there rooms with balconies that I can book at Platinum Service Suites Kuala Lumpur KLCC?

No, there aren't any guestrooms with balconies at Platinum Service Suites Kuala Lumpur KLCC.

Platinum Service Suites Kuala Lumpur KLCC Reviews

Reviews

6.4
Rating 10 - Excellent. 3 out of 15 reviews
Rating 8 - Good. 4 out of 15 reviews
Rating 6 - Okay. 4 out of 15 reviews
Rating 4 - Poor. 1 out of 15 reviews
Rating 2 - Terrible. 3 out of 15 reviews

6.6/10

Cleanliness

6.8/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Ketan

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service
Excellent location and safe and easy parking if self-driving. Overall condition of the unit was alright, could have been better with some rectification/repairs.
Stayed 4 nights in Jun 2024

10/10 Excellent

winnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

Clean and comfortable
Stayed 2 nights in Jun 2024

8/10 Good

Hon Wei

Liked: Staff & service
If they have cashless with no high deposits should be great. The locations are convenient to travel because of Railway stations. Able to direct from KLIA 2 trains to there.
Stayed 2 nights in Jul 2022

2/10 Terrible

DONGJUN

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022

4/10 Poor

Verified traveler

Traveled with family
Disliked: Property conditions & facilities, room comfort

Air conditioners are mostly not working

Check in was a bit weird, since 3 of 5 aircons were not working and no warning upfront was given. Other than that everything was ok
Stayed 1 night in Oct 2021

8/10 Good

Marimuthu

Stayed 1 night in Aug 2020

8/10 Good

Pun

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, All staff & security very very helpful. Room is very nice & i have Booking 1- bedroom but the host give me 2- bedroom apartment it’s very nice and clean.
Stayed 1 night in Sep 2019

6/10 Okay

Tamaki

Disliked: Cleanliness, staff & service
客室からのロケーション、インフィニティプールのロケーションがとても良く、思い出になりました。
Stayed 2 nights in Jul 2024

6/10 Okay

How Kim, Montreal

Liked: Property conditions & facilities
Stayed 8 nights in Jun 2024

2/10 Terrible

Dae hyun

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Soumaya

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Très bon séjours l’emplacement est juste magnifique
Stayed 7 nights in Apr 2024

6/10 Okay

Ma Graciela

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities

Falta de mantenimiento

No hay recepción, Salimos de madrugada al aeropuerto y fue un problema hacer el check out . Al departamento le falta muchísimo mantenimiento , las bardas estaban manchadas , el box estaba demasiado sucio , por lo menos deberían de ponerle una funda para que no se vea el estado en el que se encuentra. Al igual que las toallas de baño y el sillón . Creo que hay mejores opciones definitivamente
Stayed 3 nights in Mar 2024

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service
部屋の掃除を依頼してもやらないことがしばしば。 交換したタオルが汚れてる
Stayed 7 nights in Feb 2023

6/10 Okay

Verified traveler

Business traveler
Disliked: Cleanliness
Stayed 1 night in Feb 2023