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PARKROYAL Serviced Suites Kuala Lumpur

5.0 out of 5.0

Recent guest reviews

Rooms were fabulous and spacious! Awesome facilities, lounge and coffee areas. Excellent wi-fi and TV channel selections. Great pools. Small improvements were Spas were not great, they had a funny smell? And breakfast was good but a bit odd as lasagne and wedges are not your typical wake up meal, other than that there was continental breakie.

Great hospitality and spacious rooms excellent roof top pool and jacuzzi. Location is central and daily needs shops are also nearby. Staff is courteous and helpful. Perfect feel of well decorated apptt.

Overall stay was good. Excellent location, Excellent staff. few points would like to bring to your notice: 1) Once we had asked for two butter sachets to our room. To our surprise we received very blunt answer that we don't serve butter in the room. 2) The carpet near the kitchen sink was wet. We had to put towel there to avoid any mishaps. 3) Even without asking for cleaning the room, your housekeeping came to the room and was cleaning the room in our absence. Please work on above mentioned feedback.

Location was very good, clean and apt with big room. Easy to find taxi and other transportasion, shopping within walking distance. Near to pavilion mall and others, near to alor street food. Monorail also within walking distance.

Walking distance to the nearest train station, street foods and the Golden Triangle. The room is spacious and clean. Continental breakfast is OK. Friendly and helpful staffs. Responsive in room service.

Wonderful stay at Parkroyal. From the minute we stepped in the lobby front desk was attentive and fast to proceed with our check in. Room was very clean and comfortable Definitely would recommend to my friends. Staff were all friendly & attentive. Service was great!

We were upgraded so we had a huge suite with 2 bedrooms, 2 bathrooms, 2 lounges kitchen etc. The suite was well equipped and clean. The corridor outside our room had a leaky air con with a bucket catching the water. We had to tell the reception, on two occasions, that the bucket was overflowing and soaking the carpet. The reception were friendly and helpful. Breakfast was ok, not brilliant, only children's cereals, no muesli' and 'beef bacon', no sausages etc There was no bar in the hotel but a couple of doors down there was a great Tap Room Beer Bar with a great selection of beers and a very friendly barman. Close to Pavilion shopping centre and the Twin Towers. The pool on the roof was interesting and a reasonable size.

Great service,location. Very nearby to Personas twin towers, All shopping area. Really enjoyed my 2 day trip in Malaysia. Good breakfast served.. Staff was very cooperative. Lots ofnnearbu eating joints

No value for money, the suites are old and lacked cleanliness, the breakfast is below average.. for the price you pay there are better options. The pictures on the website are deceiving, the room is not as it is shown.. However the service quality is very good, all the staff are helpful and provide a good service.

The hotel was very nice and comfortable! I can't believe that it is very near to shopping centres, room was excellent too! (kitchen utensils are complete & room is very clean) Customer service was superb!!! Plus the price is very reasonable! Keep on thinking when I'm going back to KL to book your service apartment again! Me and my husband's experience staying here is the best! Ofcourse I want to commend Ms Cindy Yoong for providing exceptional service. Thank you for making our stay worthwhile! :) Ms Miranda

No. 1, Jalan Nagasari Kuala Lumpur

Hotel highlights

  • Walking distance to Pavilion Kuala Lumpur
  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Nightclub

Located in Bukit Bintang within a short walk of Pavilion Kuala Lumpur, PARKROYAL Serviced Suites Kuala Lumpur is within a mile (2 km) of other popular sights such as Petronas Twin Towers. This 287-room, 5-star aparthotel welcomes guests with 2 outdoor pools, free breakfast, and free in-room WiFi. It's in central Kuala Lumpur and also close to Petaling Street and Merdeka Square.


Free continental breakfast is included with your stay. Order from room service to satisfy your hunger without leaving your room.


All 287 soundproofed apartments feature kitchenettes with refrigerators, microwaves, stovetops, and dishwashers. Guests can expect 40-inch LCD TVs with satellite channels and DVD players, along with free WiFi and wired Internet. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Coffee makers, free newspapers, and free bottled water are other standard amenities.

Property features

Guests of PARKROYAL Serviced Suites Kuala Lumpur enjoy 2 outdoor pools, a nightclub, and a fitness center. If you drive, self parking is MYR 10 per night, and there's also an area shuttle for a fee. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury aparthotel include free WiFi in public areas, a meeting room, and a business center.

Room options

Suite, 1 Bedroom

King 1 | Sleeps 3

Suite, 2 Bedrooms

King 1 | Sleeps 5

Premier Suite, 2 Bedrooms

King 1 | Sleeps 5

Premier Room, 1 Bedroom

King 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

92% of guests recommend this hotel

Total of 1876 reviews