PARKROYAL COLLECTION Kuala Lumpur

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Rooftop terrace
Lobby
Exterior
Restaurant
Hot tub, body treatments, aromatherapy, hot stone massages
Luxury
5.0 star property
8.8

Excellent

Urban oasis with rooftop terrace

Verdant tropical gardens surround the renovated pool area, creating a serene oasis in Bukit Bintang's shopping district. Guests can enjoy evening cocktails at two stylish bars or the poolside lounge. The St. Gregory Spa offers rejuvenating treatments like aromatherapy to complete your day.

Popular amenities

  • Spa
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Jalan Sultan Ismail, Kuala Lumpur, 50250
  • Place, Berjaya Times Square
    ‪3 min walk‬
  • Place, The Exchange TRX
    ‪5 min walk‬
  • Place, Pavilion Kuala Lumpur
    ‪7 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪57 min drive‬

Room options

Lifestyle Premier King

9.0 out of 10
Wonderful
(29 reviews)
  • City view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Lifestyle Premier Double Double

9.0 out of 10
Wonderful
(9 reviews)
  • City view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

COLLECTION Club King

9.0 out of 10
Wonderful
(14 reviews)
  • City view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

COLLECTION Club Premier King

9.0 out of 10
Wonderful
(15 reviews)
  • City view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

COLLECTION Club Premier Double Double

8.0 out of 10
Very good
(13 reviews)
  • City view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

Urban Suite

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 570 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Lifestyle Suite

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 667 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Urban Deluxe King

8.4 out of 10
Very good
(32 reviews)
  • City view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Urban Deluxe Twin

7.4 out of 10
Good
(18 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

COLLECTION Club Premier Twin

  • City view
  • 391 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Signature Family Suite

  • City view
  • 538 sq ft
  • 2 bedrooms
  • Sleeps 2
  • 1 Queen Bed and 1 Twin Bunk Bed

Urban Family Suite

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

Urban Deluxe Queen

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Signature Family Suite

  • City view
  • 2 bedrooms
  • Sleeps 2
  • 1 Queen Bed and 2 Twin Bunk Beds

Signature Family Suite

  • City view
  • 2 bedrooms
  • Sleeps 2
  • 1 Queen Bed and 2 Twin Bunk Beds

Signature Family Suite

  • City view
  • 2 bedrooms
  • Sleeps 2
  • 1 Queen Bed and 2 Twin Bunk Beds

Signature Suite

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Lifestyle Premier Suite

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

PARKROYAL COLLECTION Suite

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Kuala Lumpur

Located in Bukit Bintang, PARKROYAL COLLECTION Kuala Lumpur is within a 5-minute walk of Berjaya Times Square and within 15 minutes of other popular attractions like Pavilion Kuala Lumpur. This 5-star hotel has 527 guestrooms and offers conveniences like a restaurant, a full-service spa, and an outdoor pool.

What's nearby

  • Berjaya Times Square - 3 min walk - 0.2 miles
  • Changkat Bukit Bintang - 3 min walk - 0.2 miles
  • The Exchange TRX - 5 min walk - 0.3 miles
  • Pavilion Kuala Lumpur - 7 min walk - 0.4 miles
  • Kuala Lumpur Tower - 3 min drive - 1.5 miles

Getting around

  • Bukit Bintang Station - 2 min walk
  • Kuala Lumpur Masjid Jamek Station - 3 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah) - 33 min drive

Restaurants

  • ‪Kurata Japanese Fine Dining - ‬1 min walk
  • ‪The Chicken Rice Shop - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Damok Kitchen 大漠冰室 - ‬4 min walk
  • ‪Auntie Anne's - ‬4 min walk

About this property

PARKROYAL COLLECTION Kuala Lumpur

At PARKROYAL COLLECTION Kuala Lumpur, guests enjoy a full-service spa, an outdoor pool, and a 24-hour gym. Valet parking is available for MYR 40 per day. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, dry cleaning/laundry, and tours or tickets. Other amenities at this luxury hotel include a rooftop terrace, free WiFi in public areas, and express check-out.
50-inch Smart TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, bidets, and toothbrushes and toothpaste. Other amenities include minibars, electric kettles, and safes.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
St Gregory Spa has 5 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered self parking on site (MYR 6.60 per day)
  • Valet parking on site (MYR 40 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 85 for adults and MYR 42.50 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant

Restaurants on site

  • Botanist Lounge & Bar
  • Skye Chill
  • Thyme All-Day Dining

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool
  • Outdoor pool (guest access)
  • Shopping mall
  • TV in common areas

Family friendly

  • Dining table
  • In-room crib
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 10 meeting rooms

Outdoors

  • Free pool cabanas
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (43 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch smart TV with premium digital channels

Food and drink

  • 24-hour room service
  • Dining table
  • Electric kettle
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for MYR 162 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MYR 85 for adults and MYR 42.50 for children
  • Covered self parking fee: MYR 6.60 per day
  • Valet parking fee: MYR 40 per day
  • Rollaway bed fee: MYR 162 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 8:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • Parking has height restrictions.

Property is also known as

Kuala Lumpur Parkroyal
Parkroyal
Parkroyal Hotel
Parkroyal Hotel Kuala Lumpur
Parkroyal Kuala Lumpur
Kuala Lumpur Parkroyal Hotel
Parkroyal Kuala Lumpur Hotel Kuala Lumpur
PARKROYAL Kuala Lumpur Hotel
PARKROYAL Kuala Lumpur
PARKROYAL COLLECTION Kuala Lumpur Hotel
PARKROYAL COLLECTION Kuala Lumpur Kuala Lumpur
PARKROYAL COLLECTION Kuala Lumpur Hotel Kuala Lumpur

Frequently asked questions

Are free cancellation options available at PARKROYAL COLLECTION Kuala Lumpur?

PARKROYAL COLLECTION Kuala Lumpur offers free cancellation on select room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at PARKROYAL COLLECTION Kuala Lumpur?

As of May 3, 2026, prices found for a 1-night stay for 2 adults at PARKROYAL COLLECTION Kuala Lumpur on May 10, 2026 start from $106, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of PARKROYAL COLLECTION Kuala Lumpur?

This hotel is situated in Bukit Bintang within a 10-minute walk of Berjaya Times Square, Pavilion Kuala Lumpur, and Jalan Alor. You'll also find KLCC Park and Kuala Lumpur Tower within a short drive.

Is parking available on site at PARKROYAL COLLECTION Kuala Lumpur?

Yes, valet parking is offered for MYR 40 per day and self parking is available for MYR 6.60 per day. An electric car charging station is also available for guests.

Is there a spa at PARKROYAL COLLECTION Kuala Lumpur?

St Gregory Spa is the hotel's spa and services include deep-tissue massages, Swedish massages, aromatherapy, and body wraps.

Does PARKROYAL COLLECTION Kuala Lumpur have luxury amenities?

Yes, guests can indulge in luxuries such as an outdoor pool, a poolside restaurant, and a poolside bar at this hotel.

Does PARKROYAL COLLECTION Kuala Lumpur have a casino at the property?

No, PARKROYAL COLLECTION Kuala Lumpur doesn't have a casino.

Is there an indoor pool at PARKROYAL COLLECTION Kuala Lumpur?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 7:00 AM and 8:00 PM.

Is PARKROYAL COLLECTION Kuala Lumpur good for couples?

There are plenty of amenities for couples at this hotel, including a restaurant, an outdoor pool, and a poolside bar.

Are there hot tubs at PARKROYAL COLLECTION Kuala Lumpur?

No, this hotel doesn't have a spa tub.

Does PARKROYAL COLLECTION Kuala Lumpur have a restaurant that serves breakfast?

Yes, PARKROYAL COLLECTION Kuala Lumpur serves buffet breakfast for a surcharge each morning at Thyme All-Day Dining.

Does PARKROYAL COLLECTION Kuala Lumpur allow pets to stay for free?

No, pets and service animals aren't allowed at PARKROYAL COLLECTION Kuala Lumpur.

Are there connecting rooms at PARKROYAL COLLECTION Kuala Lumpur?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from PARKROYAL COLLECTION Kuala Lumpur?

The closest major airport to PARKROYAL COLLECTION Kuala Lumpur is Subang (SZB-Sultan Abdul Aziz Shah), which is 17.2 mi away (33 minutes by car). Another top airport is Kuala Lumpur International Airport (KUL), which is around 26.9 mi away.

Are there rooms with balconies that I can book at PARKROYAL COLLECTION Kuala Lumpur?

No, there aren't any guestrooms with balconies at PARKROYAL COLLECTION Kuala Lumpur.

Does PARKROYAL COLLECTION Kuala Lumpur have a wedding venue?

There are wedding services available at PARKROYAL COLLECTION Kuala Lumpur if that's in your vacation plans.

PARKROYAL COLLECTION Kuala Lumpur Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 552 out of 968 reviews
Rating 8 - Good. 253 out of 968 reviews
Rating 6 - Okay. 100 out of 968 reviews
Rating 4 - Poor. 41 out of 968 reviews
Rating 2 - Terrible. 22 out of 968 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Karin

Liked: Cleanliness, amenities, property conditions & facilities
Nice room. Great pool. Good location.
Stayed 2 nights in Feb 2026

10/10 Excellent

John

Liked: Cleanliness, amenities
Lovely hotel in the middle of KL, great staff, food and facilities. Walking distance to most things.
Stayed 4 nights in Jan 2026

10/10 Excellent

Royston

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and felt very fresh. Service provided by the staff was amazing. Overall, I had a very comfortable stay and Parkroyal Collection KL had left me a very good impression and had satisfied me beyond my expectations. I will certainly stay there again during my next visit!
Stayed 1 night in Jan 2026

10/10 Excellent

Shelagh

Liked: Cleanliness, staff & service, amenities
The staff were very friendly and helpful, the rooms were spotless , a great stay
Stayed 3 nights in Jan 2026

4/10 Poor

MIKE

Stayed 1 night in Jan 2026

8/10 Good

Colin

Liked: Cleanliness, staff & service, amenities
Great location, modern comfortable hotel. Clean rooms. However had to change rooms due to aircondition not working. Handled well with upgraded room.
Stayed 3 nights in Jan 2026

8/10 Good

stephen

Traveled with partner
Liked: Amenities, property conditions & facilities
Not spotless but exceptable
Stayed 4 nights in Jan 2026

10/10 Excellent

Roma

Liked: Cleanliness, staff & service, amenities
Clean, beautiful and modern room. Comfortable bed and temperature control. Loved having the filtered water spout in our room to refill our water bottles. Great variety for breakfast. Excellent location for all the sights. Will definitely check out this chain when travelling to different places.
Stayed 4 nights in Jan 2026

10/10 Excellent

John-paul

Liked: Cleanliness, staff & service, amenities
Staff were so warm and welcoming. They were all very nice and considerate too. The toom was spotless and when we had a tv issuse they switched our room within 30 minutes. The restaurants and bars were amazing as well with great food and drinks.
Stayed 3 nights in Jan 2026

8/10 Good

Melanie

Liked: Cleanliness, staff & service, amenities
Great location, comfortable bed though space around bed felt slightly cramped.
Stayed 2 nights in Jan 2026

10/10 Excellent

Javier

Stayed 3 nights in Jan 2026

10/10 Excellent

Terence

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The check in was very efficient, the room was very clean, the breakfast was excellent and on par with Shangri'la standard for both variety and tastes. Above all the hotel staff were all very pleasant n approachable, Strongly recommended to stay here,
Stayed 2 nights in Jan 2026

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, amenities
Wonderful staff. Amazing room. Great amenities. Awesome breakfast (but go early as it gets busy real quick!). Perfect location.
Stayed 5 nights in Dec 2025

10/10 Excellent

Reshma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super comfortable bed. Great vpool area. All the staff very friendly, professional, patient and helpful for all kinds of questions and service. This place feels like a home, as always. Location (Bukit Bintang MRT, Pavilion, Lot10, Sungei Wang shopping area, and Jln Alor) is fantastic.
Stayed 2 nights in Jan 2026

8/10 Good

Adib

Stayed 5 nights in Oct 2025

8/10 Good

Kurt

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clear rooms, close to everything, staff are friendly and helpful
Stayed 6 nights in Dec 2025

6/10 Okay

Ahson

Liked: Cleanliness, amenities
Ther room was clean but smelled musty. Neighbors on our floor were very loud and the sound resonated through thin walls. The location was great though and provided easy access to the Bukit Bintang monorail and and MRT stations.
Stayed 5 nights in Dec 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
Great service and good location
Stayed 2 nights in Dec 2025

10/10 Excellent

Alecia

Stayed 1 night in Nov 2025

10/10 Excellent

Eddie

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast buffet was fantastic
Stayed 3 nights in Dec 2025

8/10 Good

Hareez

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
my 2nd time here, room was clean and ready when we got it. all hotel staff (receptionist, bell boy, restaurant, housekeeping) was friendly and professional too. my only setback was that on my last day, i was queuing for 15mins for my breakfast buffet - this is my first time experiencing it with a 5-star hotel as i never had to do this however, i observed how the hotel staffs were prompt and quick to rectify the situation by extending the outside tables to guests as soon it was available and replenishing food quickly. maybe hotel can look into this?
Stayed 2 nights in Dec 2025

10/10 Excellent

Royston

Liked: Cleanliness, staff & service, amenities
Nice area and the room was excellent
Stayed 1 night in Sep 2025

10/10 Excellent

Sium Kan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room is lovely, spotless and generous in size. Staff in the hotel are friendly and patient. The breakfast buffet is second to none.
Stayed 1 night in Dec 2025

10/10 Excellent

Kim Lin

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel. Very comfy.
Stayed 1 night in Dec 2025

10/10 Excellent

Gavin

Stayed 3 nights in Nov 2025