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First of all, they are not welcoming enough. Their body language, attitude and service to guest is so poor. The thing is that it isn’t busy at all. The workers are AL with specs & this Indian lady with a ponytail. When another guest came to take his bags, the Indian lady “tsk” to herself. You can be rude to guest who don’t cooperate with you but not to guest like me and partner who is nice enough to let your attitude slipped away just like that. I’ve been to multiple hotels under Far East Organization. The one we both love is Village Katong Hotel(Singapore). It is questionable on the company for hiring these staff who is not yet capable to be in the service line. Please do something if you want to maintain the company image. Thank you. Date: 15th November 2019 Time: 1330hrs
We were staying here for two nights and on the 2nd night my husband became unwell after eating something at the Sentral Markets. The manager and staff were amazing helping with with taxis to the hospital, phone calls, extra room nights, wheel chair use. On one visit the manager even came with me to the hospital in case I needed some help with communication. Can't thank them all enough. Rooms were spacious and good facilities including a washing machine.
Disappointed with the level of service in the place. The staff acted as they didn’t want our business, there was no one to help with luggage’s and the staff were all standing there just doing nothing as if it wasn’t their job. The cleanliness in the room is yet to be desired with a horrible sewage smell and mildew infested walls. Suggested something to the manager and may give this place another try to see if there is any improvement.
this hotel was super comfortable. Room was super clean and had a separate bedroom and living room area. Felt more like home in that you where not stuck in one room while there. Washing machine in room was so helpful for the trip we where on. Staff was very helpful and friendly. Breakfast in the morning was good and super convenient to have right there in the hotel
Good hotel facilities, good location which is not hard to get food and stuffs and walking distance to KLCC; sufficient light and working space in the room for business preparation. Staff are friendly and helpful.
Myself and the family chose this hotel on the basis of the location. We stayed 10 nights and it was an exceptional experience. The staff and ground floor workers were great and offers a very welcoming service. The hotel offers guests a free shuttle services most days which needs to be booked in advance - I thought this was handy. As part of our package we took breakfast and I felt that what was offered was not the greatest, however it was average. They have fresh mini pastries every morning which is a delight and I very much enjoyed the cereal bar, Yummy! Location is great, nearest shopping mall - Suria KLCC walk-able distance about 10 mins away, The famous Petronas Twin Towers, very near too. Transportation is very easy to move around, the hotel staff can book cabs/taxis for you or you can download an app called Grab (the equivalent of Uber in the UK) which again is very easy to use. Thank you Oasia Suite - KL
i just stay here overnight and overall it such a pleasant stay.worth for money with spacious room. lift to car park takes quite sometimes. i stay during festive eve thus there are many tourist and quite crowded. the food serve was ok but i need to wait for the food as they need time to refill.
This hotel is at a good location, walkable distance to the famous Twins tower and right next to the KL Tower. The room is warm and well equipped, feels just like home. Swimming pool is small but ok. Nice staff.
booking for birthday trip n surprise with spacious room at this hotel..complete with all facilities n feel like stay at own house..swimming pool very clean with excellent view..get surprise cake from mangement n very appreciate it..will come again to oasia hotel..
1. it is apartment hotel and and its more than apartment cause its a suite 2. you got your own kitchen and yiur own washing machine. just put the dirty clothes and it clean alao dryung for you 3. its in proxumately distanve from city center. 4. its good
Oasia Suites Kuala Lumpur places you in Kuala Lumpur City Centre, within a leisurely stroll of popular sights such as Kuala Lumpur Tower and Kuala Lumpur Convention Centre. This 4-star hotel has 247 guestrooms and offers conveniences like a restaurant, an outdoor pool, and a 24-hour fitness center.
Enjoy a leisurely bite to eat at Kafe Oasia, the hotel's onsite restaurant. Satisfy your hunger from the comfort of your room with room service. Start each morning with buffet breakfast, available for a fee from 6:30 AM to 10 AM.
All of Oasia Suites Kuala Lumpur's 247 soundproofed rooms provide washers/dryers, coffee makers, and free bottled water. Guests can expect 42-inch LED TVs with cable channels and DVD players, along with free WiFi and wired Internet. Beds sport pillow menus and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other amenities include laptop-compatible safes, ironing boards, and desks.
Guests staying at Oasia Suites Kuala Lumpur enjoy an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. You can take advantage of free parking, along with an airport shuttle for a fee. The front desk is staffed 24/7 to help with dry cleaning/laundry, luggage storage, and concierge services. Additional amenities include a meeting room, a business center, and a terrace.