Lanson Place Bukit Ceylon Serviced Residences

Stayed here for 3 nights. Pros: - it's a one bed room apartment with fridge, small kitchen, living room, bath room. It's good if you need to cook light for babies or small children - 24 hours gym Cons: - quite far from Pavillion Bukit Bintang (1 km hilly walk) where you can find all the eateries - going to hotel by taxi is quite jam as its near- mall location - non-smoking room still smells cigarette - stayed in 8th floor and still can hear street noise from outside the hotel Suggestions : - ask for highest possible floor to avoid the street noise

The staff at the check in desk were extremely friendly and helpful. We were given a free upgrade to a deluxe suite on arrival and were located on the corner of the 29th floor with a great view of the KL and Petronas Towers. The apartment was very spacious and was like a home from home. The location was good and centrally located although we mainly used Grab taxis to get around. We would recommend Opium restaurant just down the street which do a great value lunch. We also dined there for dinner.

We were family of 6 and stayed at Lanson Place Bukit Ceylon Serviced Residences where we booked the 3 bedroom Apartment. It was a very clean apartment with all clean towels and good toiletries. Penny Liew - the reservation officer was very helpful and it was really kind of all the staff at Lanson to arrange a birthday cake & a hand written card by all the staff for my sister in law & my daughter for their Birthday. Have to share this very good experience at Lanson that the staff are really very honest. My wife left her 2 diamond rings in the safe by mistake and when we called them to check, we got it back. So thank you staff at Lanson.. We really really appreciate your honesty. Would just like to tell the guests, please check the safe properly as it is a box type which opens on the top and not like the normal door type. Overall a pleasant stay with pleasant staff.

Lanson Place never cease to amaze me. I arrived on an early morning flight from London today and was not expecting the room to be ready. But upon checking in i was greeted by Faiz at the reception who went out of his way to ensure the checkin went smoothly. His colleague Sharon was also very accommodating and made sure that i get a room ready with the hour. Faiz went to offer me to have breakfast while the room is being ready. The courtesy and professionalism shown them and also staff on the 48th floor is a benchmark hard to surpass by many other hotels thst i have stayed before. The Front Office Manager Gigi and her assistant Bowie who normally handles my booking is exemplary. Even though they may be away on leave, they made sure that everything is taken care of. It is the little things that makes the stay enjoyable. for example Mike Chan the GM went out of his way get me a roti canai for breakfast. Lanson Place is the best place for me to call my home while in KL purely because of the high standard of hospitality skills shown in abundance by the staff. Bravo to you Dr Kay

First time staying in Lanson Place KL, it’s beyond our expectation. All the staff are so sincere and professional, they are definitely as good as the staff in 6 stars hotel. Cleanliness of our room is perfect! Housekeeping staff clean our room so professionally. Accessories in the room are well equipped. Swimming pool is nice, kids are so enjoyable by staying there for half of the day. Sufficient choice for buffet breakfast at the lounge. Gorgeous view outside the lounge enhance our breakfast experience. Thank you Lanson Place KL, we will be back!!

Our family stayed for 5 nights at the Lanson Place, could not really fault it. Location is very convenient being very close to the Shopping Centre "Pavillion" , Bar Zone and as well as the night market "Jalan Alor" . The rooms were very comfortable and big. Breakfast was serve on the top floor which u can overlook the view in KL. All staff were very friendly and polite. I will be back and stay in Lanson for my future visit. Also we hd a good

We had a one bedroom apartment in a modern and very comfortable style. The suite is very spacious and has everything one could need! It feels like coming home and not like a hotel room. Our room was on level 42, so we had an amazing view on the skyline of KL. The breakfast buffet is really good. The staff is super friendly and even remembers the name and the room number! We were really happy with our stay and would love to come back.

Mixed feelings about our stay at the Lanson. We booked this place based on Tripadvisor reviews in relation to location and facilities but I don't think I'd stay here again. PROS: Price - definitely a bargain Rooms - large and spacious with everything you need Facilities - pool is around 50m long and the gym quite well equipped Security - happiest, friendliest people in the building CONS: Location - the hotel isn't as close to the city as expected, although not too far of a walk. Main problem is that you need to walk through what appears to be the Red Light District to get to anywhere - ladies everywhere trying to pull you in, bars and restaurants wanting to drag you off the walkway to get some business. Some people don't mind this I'm sure but we didn't always feel overly safe walking there as it was a tad seedy. Staff - the female staff member who checked us in and out was quite cold and not overly friendly. We checked in at 5pm and they couldn't find us a room, even though I'm quite sure check in is at 2pm. Eventually we were given one, but we sat for quite some time during the process with no information. No-one told us anything about the facilities of the hotel or gave any further information than "here is your room number and wifi password". Slow, basic check-in from someone who seemed like she probably had better things to do. Check out was no different.

Had a weekend getaway with my kids. Booked a 1 bedroom with a king size bed. The room was spacious and well equipped with kitchen utensils, living area, cozy bed and good size bathroom. We love the kitchen island where my kids did their homework (surprisingly!). The view of Menara KL and the cityscapes were undisrupted. Loved the pool esp when it wasnt crowded. Only thing perhaps they should hv a convinience store in case we need some light snacks.