KL Service Apartment at Times Square

Family-friendly hotel with a sauna connected to a shopping center in Kuala Lumpur

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Where to?

Dates

July 2025

August 2025

Deluxe Apartment, 2 Bedrooms | Premium bedding, in-room safe, desk, soundproofing

Overview
Rooms
Location
Policies

Good

Popular amenities

Bar
Breakfast available
Spa
Pool
Room service
Parking available

Explore the area

Berjaya Times Square East Tower, Suite A-40-09, No.1, Jalan Imbi, Kuala Lumpur, 55100

Berjaya Times Square
‪1 min walk‬
Pavilion Kuala Lumpur
‪10 min walk‬
Petronas Twin Towers
‪3 min drive‬
Kuala Lumpur (KUL-Kuala Lumpur Intl.)
‪49 min drive‬

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Room options

Studio Apartment

570 sq ft
Sleeps 3
1 King Bed

Superior Apartment

614 sq ft
Sleeps 5
1 King Bed and 1 Twin Bed

Deluxe Apartment, 1 Bedroom

667 sq ft
Sleeps 5
1 King Bed and 1 Twin Bed

Deluxe Apartment, 2 Bedrooms

1070 sq ft
Sleeps 9
1 King Bed and 3 Twin Beds

About the neighborhood

Kuala Lumpur

Located in Bukit Bintang, KL Service Apartment at Times Square is adjacent to Berjaya Times Square and within a 10-minute walk of other popular attractions like Jalan Alor. This 4-star hotel has 20 rooms and welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi. It's connected to a shopping center in central Kuala Lumpur and also close to Pavilion Kuala Lumpur and KLCC Park.

What's nearby

Berjaya Times Square - 1 min walk - 0.0 miles
Pavilion Kuala Lumpur - 10 min walk - 0.6 miles
Suria KLCC Shopping Centre - 2 min drive - 1.0 mile
Petronas Twin Towers - 3 min drive - 1.5 miles
KLCC Park - 3 min drive - 1.2 miles

Getting around

Imbi Station - 2 min walk
Kuala Lumpur Pasar Seni Station - 3 min drive
Subang (SZB-Sultan Abdul Aziz Shah) - 37 min drive

Restaurants

‪Taste of Asia Food Court - ‬2 min walk
‪Starbucks - ‬2 min walk
‪Hometown Hainan Coffee - ‬1 min walk
‪Starbucks - ‬2 min walk
‪Berjaya Cafe @ Berjaya Times Square Hotel - ‬1 min walk

About this property

KL Service Apartment at Times Square

Family-friendly hotel with a sauna connected to a shopping center in Kuala Lumpur

KL Service Apartment at Times Square features an outdoor pool, a children's pool, and a gym. If you drive, self parking is MYR 15.00 per day, and there's also limo/town car service. Helpful staff can provide dry cleaning/laundry services, concierge services, and luggage storage. Other amenities at this family-friendly hotel include a sauna, free WiFi in public areas, and an indoor tennis court.

Guests can expect to find free WiFi and 32-inch LED TVs with cable channels and DVD players. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and designer toiletries. Kitchenettes, sitting areas, and refrigerators are other standard amenities.

An indoor tennis court and a health club are featured at the hotel. An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 4 treatment rooms. Services include hot stone massages, Thai massages, facials, and body wraps.

Languages

English, Hindi, Malay

Similar properties

Pool
Kitchen
Free WiFi
Restaurant

$75 nightly

Jul 13 - Jul 14

Total includes taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Limo/town car service
Self parking on site (MYR 15 per day)

Food and drink

Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: MYR 65 for adults and MYR 37 for children
A bar/lounge
A coffee shop/cafe
A poolside bar
A restaurant

Things to do

Basketball
Billiards/pool table
Bowling alley
Children's club
Children's pool
Health club
Indoor tennis court
Library
Outdoor pool
Playground
Racquetball/squash
Sauna
Shopping
Steam room

Family friendly

Babysitting (surcharge)
Bowling alley
Children's club (surcharge)
Children's pool
Crib (surcharge)
DVD player
In-room kitchenette
In-room microwave
In-room refrigerator
Laundry facilities
Living room
Outdoor pool
Playground
Rollaway/extra bed (surcharge)
Separate bedroom
Soundproofed rooms

Conveniences

ATM
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Wedding services

Business services

24-hour business center
Conference center
Meeting rooms

Outdoors

Garden
Pool loungers

Spa

4 treatment rooms
Body scrubs
Body wraps
Facials
Hot stone massages
Thai massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Stair-free path to entrance
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible gym
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible restaurant
Wheelchair-accessible spa

2 buildings
45 floors
Ballroom
Banquet hall
Smoking not allowed

Room amenities

Bedroom

Crib (surcharge)
Premium bedding
Rollaway/extra bed (surcharge)

Bathroom

Bidet
Deep soaking bathtub
Designer toiletries
Hair dryer
Rainfall showerhead
Separate bathtub and shower
Towels provided

Entertainment

32-inch LED TV with premium cable channels
DVD player

Food and drink

24-hour room service
Cookware, dishware, and utensils
Dishwasher
Electric kettle
Free bottled water
Kitchenette
Microwave
Refrigerator
Toaster

Air conditioning
Desk
Heating
Iron/ironing board
Living room
Safe
Separate sitting area
Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

There is no front desk at this property

The check-in location differs from the property location; go to: [Berjaya Times Square Srvice Suites East Tower, No1, Jalan Imbi.]

Guests must contact the property in advance for check-in instructions; your host will greet you

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Host will greet you

Pets

This property doesn't allow pets or service animals

Children and extra beds

Rollaway/extra beds are available for MYR 45.0 per day
Cribs/infant beds are available for MYR 30.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

Cash deposit: MYR 200.0 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Fee for buffet breakfast: approximately MYR 65 for adults and MYR 37 for children
Self parking fee: MYR 15.00 per day
Crib (infant bed) fee: MYR 30.0 per day
Rollaway bed fee: MYR 45.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher and a smoke detector

This property is professionally cleaned

Check-in: 2:00 PM
Check-out: noon
Minimum check-in age: 18

Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards, debit cards, and cash.
Onsite safety features include a fire extinguisher and a smoke detector.
The property is professionally cleaned.

Additional information about polices, regulations, and more:

Registered guests are the only ones allowed in guestrooms.

Property is also known as

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KL Service Apartment at Times Square Hotel Kuala Lumpur

Frequently asked questions

Is a free cancellation option available at KL Service Apartment at Times Square?

KL Service Apartment at Times Square provides free cancellation on certain room rates. To learn more, take a look at the cancellation policy on our site.

What is there to do around KL Service Apartment at Times Square?

This hotel is situated in Bukit Bintang within a 10-minute walk of Berjaya Times Square and Jalan Alor. You'll also find Pavilion Kuala Lumpur and Petaling Street less than a mile away.

Is parking available on site at KL Service Apartment at Times Square?

Yes, parking is offered for MYR 15.00 per day.

Is a spa located at KL Service Apartment at Times Square?

Spa services at the hotel include Thai massages, hot stone massages, and body wraps.

Does KL Service Apartment at Times Square include a casino at the property?

No, KL Service Apartment at Times Square doesn't have a casino.

Is there an indoor pool at KL Service Apartment at Times Square?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at KL Service Apartment at Times Square?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and a restaurant.

Are there hot tubs at KL Service Apartment at Times Square?

No, but this hotel does have a steam room.

Does KL Service Apartment at Times Square feature a restaurant that includes a breakfast menu?

Yes, KL Service Apartment at Times Square serves buffet breakfast each morning for a surcharge from its restaurant.

Does KL Service Apartment at Times Square allow pets to stay free of charge?

No, pets and service animals aren't allowed at KL Service Apartment at Times Square.

Are there connecting rooms at KL Service Apartment at Times Square?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to KL Service Apartment at Times Square?

The closest major airport to KL Service Apartment at Times Square is Subang (SZB-Sultan Abdul Aziz Shah), which is 16.8 mi away (37 minutes by car). Another top airport is Kuala Lumpur International Airport (KUL), which is around 26.8 mi away.

Are there rooms with balconies at KL Service Apartment at Times Square?

No, at KL Service Apartment at Times Square, there aren't any guestrooms that list a balcony.

Does KL Service Apartment at Times Square host weddings?

If you plan to exchange vows during your trip, consider the wedding services available at KL Service Apartment at Times Square.

KL Service Apartment at Times Square Reviews

7.2

Good

6.8/10

Cleanliness

7.0/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

4.6/10

Eco-friendliness

6/10 Okay

Brad

Feb 21, 2025

Stayed 3 nights in Feb 2025

10/10 Excellent

Krisma

Traveled with family

Dec 7, 2024

Liked: Amenities

Location of the property is prefect

Stayed 3 nights in Dec 2024

4/10 Poor

Leo

Oct 25, 2024

Liked: Room comfort

Disliked: Cleanliness, staff & service

Not good hospitality service

Locations excellent, No desk at the lobby, just a little table nobody to help at check in, had to look for the security to call someone to come down , waited almost 45 min. before someone came down with a room key, had to give 100 Malaysian money cash for deposit no credit card accepted, Had Wifi problem in the room took over a day before someone came to fix it. , at check out is the same had to call a number and someone waited for you with the 100 malaysian cash but must turn the room key in first

Stayed 6 nights in Oct 2024

6/10 Okay

Hollie

Feb 25, 2024

Very central great location to get buses for day tours and the bus to and from Singapore. Property quite dated and tired

Stayed 2 nights in Feb 2024

2/10 Terrible

Eva

Traveled with family and small children

Oct 20, 2023

Disliked: Cleanliness, staff & service, property conditions & facilities

1st room they gave us was listed non smoking but had smoke smells. They provided no other options but to spray perfume. Extremely dirty towels and sheets, including blood, hair, and dirt. Rugs were filthy and smelled of urine. The second room they gave us was equally dirty, had smelly mildewed shorts from previous guest hanging in the closet - and the electricity got cut at night from the power company because they didn't pay the electric bill. The electricity was not restored.

Stayed 2 nights in Oct 2023

6/10 Okay

Yee Kang

Traveled with group

Aug 28, 2020

Disliked: Cleanliness, property conditions & facilities

Good.

First day we arrived, one our clean towel was damp and wasn’t that clean. 2nd day our toilet bowl was almost overflowed and they came to fix it 30 minutes later. Overall a good but can be improve.

Stayed 3 nights in Aug 2020

2/10 Terrible

Hubert, Australia

Traveled with partner

Dec 31, 2019

Disliked: Cleanliness, amenities

We requested but did not get two access cards. The room was freezingly cold, when requested for two blankets, we got only one! There's no complimentary coffee, tea or suger. They charged an extra $10 per night, when I'm supposed to have paid in full! I'll never return to KL Service Apt, even if they paid me!

Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with family

Dec 22, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The room view was fantastic and please rectify your TV channel cos in the room cannaot watch

Stayed 1 night in Dec 2019

8/10 Good

Akbar

Traveled with family

Nov 24, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Central location. Accessible to food and shopping.

Stayed 1 night in Nov 2019

4/10 Poor

AA, Washington, DC

Nov 11, 2019

Disliked: Cleanliness

Property condition was not ideal. It was old with small insects under the rotten wood.

Stayed 1 night in Nov 2019

6/10 Okay

Gutsybel, Singapore

Traveled with family

Oct 13, 2019

Disliked: Amenities, property conditions & facilities

Security is good as no one can come from shoppibg mall or carpark. Quite run down.

Stayed 3 nights in Oct 2019

8/10 Good

Derrick

Traveled with group

Oct 8, 2019

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

Nice location. The con is the room structure old and some of the floor tile can feel like come out.

Stayed 2 nights in Oct 2019

8/10 Good

Clarice

Sep 25, 2019

Liked: Cleanliness, room comfort

Able to give us complimentary toiletries like more shampoo, body wash and bed room slippers will be an area of improvement.

Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with family

Sep 14, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice apartment. Spacious. Awesome views. Pool towels would have been nice.

Stayed 5 nights in Sep 2019

2/10 Terrible

Edlyn Emilie

Aug 13, 2019

Disliked: Cleanliness, property conditions & facilities, room comfort

dissatisfied stay

the room is just a room with partition, which makes it smaller. the single bed was horrible, bath tub was dirty, lighting was bad.

Stayed 3 nights in Aug 2019

10/10 Excellent

YS, JB

Traveled with family

Aug 12, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good Location and Service. Will come again. Person in charge also considered. We have reserve 2 rooms and they try to put us at the same floor.

Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Aug 9, 2019

Stayed 2 nights in Aug 2019

8/10 Good

Jaime

Aug 2, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

KL IS KOOL

The internet was spotty and frustrating at times, otherwise, I liked the hotel quite a bit. It was walking distance to the MRT and a number of coffee shops and restaurants (if you're not familiar with the weather in Malaysia, just know you WILL sweat, so minimizing your walking is a blessing-STEEEAMY : ) ). This hotel is suitable for any of your typical travelling needs and KL was super cool. The Batu caves were the most beautiful attraction I've seen in any of my travels-a must see!

Stayed 5 nights in Jun 2019

8/10 Good

Verified traveler

Traveled with family

Aug 1, 2019

Liked: Staff & service, amenities, property conditions & facilities

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Stayed 1 night in Jul 2019

8/10 Good

Ade, Singapore

Traveled with partner

Jun 26, 2019

Liked: Staff & service, amenities

Location is great. Apartment is old. The layout is weird. There’s a wardrobe right in front of the bed, but there is no space to open the door. You need to walk sideways to pass thru. Weird sewage smell in toilet. Luckily the smell doesn’t linger into bedroom

Stayed 3 nights in Jun 2019

8/10 Good

Verified traveler

Jun 7, 2019

Liked: Staff & service, room comfort

Disliked: Cleanliness

room cleanliness needed - especially in bathroom.

Stayed 1 night in Mar 2019

10/10 Excellent

Shaminder Singh

May 25, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Experience

The apartment was in good condition and central to all the facilities for travel. For the first day I was given a temporary room, that was sorted by the second day, other than that the support and service was excellent. I myself would certainly use the Time Square apartments again. I would give 4.5-5 star.

Stayed 10 nights in May 2019

6/10 Okay

Glen

May 13, 2019

Liked: Room comfort

Disliked: Staff & service

Good at cheap price but not a great hotel

It was cheap and the property is a bit dated and is very much an apartment not a hotel with extensive service but comfortable enough at the price. Unexpected key deposit requirement (in cash) was also a bit of a nasty surprise as well. Good location though and very central to shopping.

Stayed 1 night in May 2019

8/10 Good

Verified traveler

Traveled with family and small children

May 8, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

My boys enjoyed the pool because it is open even at night

Stayed 2 nights in Apr 2019

6/10 Okay

Verified traveler

May 5, 2019

Disliked: Cleanliness, staff & service

the service apartment booking is run by agent, and the agent management is not professional. the room is messy and unclean during checking. the room is quite old, the towers are yellowish... but the city view from the hotel is great.

Stayed 1 night in Apr 2019