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Hotel Heaven Lodge

2.5 star property
Hotel with a 24-hour front desk, 7-minute walk to Berjaya Times Square

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Photo gallery for Hotel Heaven Lodge

Lobby
Lobby sitting area
Hallway
Interior
Free WiFi

Reviews

5.4 out of 10

Popular amenities

  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
Lot 184 Jalan Pudu, Bukit Bintang, Kuala Lumpur, Selangor, 55100
  • Place, Berjaya Times Square
    ‪3 min walk‬
  • Place, Jalan Alor
    ‪3 min walk‬
  • Place, Changkat Bukit Bintang
    ‪5 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪52 min drive‬

Room options

Standard Room

  • City view
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room

  • City view
  • Sleeps 2
  • 1 Queen Bed

Family Room

  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

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About the neighborhood

Kuala Lumpur

Located in Bukit Bintang, Hotel Heaven Lodge is a leisurely stroll from popular sights such as Berjaya Times Square and Pavilion Kuala Lumpur. This 48-room hotel welcomes guests with conveniences like free in-room WiFi, dry cleaning/laundry services, and a 24-hour front desk.

What's nearby

  • Berjaya Times Square - 3 min walk - 0.2 miles
  • Jalan Alor - 3 min walk - 0.2 miles
  • Sungei Wang Plaza - 5 min walk - 0.3 miles
  • Changkat Bukit Bintang - 5 min walk - 0.3 miles
  • Pavilion Kuala Lumpur - 12 min walk - 0.7 miles

Getting around

  • Imbi Station - 5 min walk
  • Kuala Lumpur Masjid Jamek Station - 19 min walk
  • Subang (SZB-Sultan Abdul Aziz Shah) - 33 min drive

Restaurants

  • ‪The Castle Restaurant - ‬2 min walk
  • ‪Sapphire Club - ‬1 min walk
  • ‪Ministry of Crab KL - ‬9 min walk
  • ‪Crown KTV - ‬3 min walk
  • ‪东莞仔 - ‬2 min walk

About this property

Hotel Heaven Lodge

Hotel with a 24-hour front desk, 7-minute walk to Berjaya Times Square
Guests of Hotel Heaven Lodge enjoy features like free WiFi in public areas. The front desk is staffed 24/7 to help with dry cleaning or laundry, and answer any questions about the accommodations.
Guests can expect to find free WiFi.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • 24-hour front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

More

  • 2 floors

Room amenities

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

More

  • Air conditioning

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
  • Check-in: 2 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts cash.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Heaven Kuala Lumpur
Hotel Heaven Lodge Hotel
Hotel Heaven Lodge Kuala Lumpur
Hotel Heaven Lodge Hotel Kuala Lumpur

Frequently asked questions

Are free cancellation options available at Hotel Heaven Lodge?

Hotel Heaven Lodge offers free cancellation on certain room rates. For specific requirements, look at the cancellation policy on our site.

What is there to do near Hotel Heaven Lodge?

This hotel is situated in Bukit Bintang within a short 7-minute walk of Berjaya Times Square and also 12 minutes on foot from Pavilion Kuala Lumpur. You'll also find KLCC Park and Petaling Street Market within a short drive.

Is parking available on site at Hotel Heaven Lodge?

No, there isn't parking available at the hotel.

Does Hotel Heaven Lodge feature a casino?

No, Hotel Heaven Lodge doesn't have a casino.

Is there an indoor pool at Hotel Heaven Lodge?

No, there is no indoor pool at this hotel.

Does Hotel Heaven Lodge have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel Heaven Lodge have a restaurant with a breakfast menu?

No, Hotel Heaven Lodge doesn't have a restaurant that serves breakfast.

Does Hotel Heaven Lodge allow pets to stay for free?

No, pets aren't allowed at Hotel Heaven Lodge.

Does Hotel Heaven Lodge have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Hotel Heaven Lodge?

The closest major airport to Hotel Heaven Lodge is Subang (SZB-Sultan Abdul Aziz Shah), which is 15.9 mi away (33 minutes by car). Another top airport is Kuala Lumpur International Airport (KUL), which is around 26.8 mi away.

Are there rooms with balconies at Hotel Heaven Lodge?

No, there aren't any guestrooms with balconies at Hotel Heaven Lodge.

Reviews

Hotel Heaven Lodge Reviews

5.4

6.0/10

Cleanliness

5.8/10

Staff & service

5.0/10

Amenities

5.4/10

Property conditions & facilities
Rating 10 - Excellent. 2 out of 18 reviews
Rating 8 - Good. 2 out of 18 reviews
Rating 6 - Okay. 6 out of 18 reviews
Rating 4 - Poor. 4 out of 18 reviews
Rating 2 - Terrible. 4 out of 18 reviews

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lokasi yang strategik berdekatan dengan lrt dan shopping mall
Stayed 1 night in Sep 2019

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
omg it's not heaven hotel is hell hotel really very very bad experience with this hotel. i never expect in my life hotel like that also have. broken toilet and room walls with ceiling sheet and can listen sound of beside room. i was booked that hotel for 3 night and when i was checkin after checkin i only stay in room hardly 10 mints and i decided to leave that hotel at same time because it's really very very bad condition hotel.
Stayed 3 nights in Feb 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
good location
Stayed 1 night in Dec 2018

4/10 Poor

Verified traveler

Stayed 1 night in Dec 2018

6/10 Okay

Linh

Liked: Cleanliness, property conditions & facilities

The location is good but the service is poor

It was in a great location but the service there was poor, even tge wifi was in not good condition. I lost wifi connection all the time and had to use 4G data. There was no mirror in the room, used the shared bathroom without hot water :(
Stayed 2 nights in Sep 2017

2/10 Terrible

Thomas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

DISGUSTING Do yourself a favour and stay elsewhere

This place is absolutely disgusting, I've stayed in low budget places before but this one is a joke. Staff are rude; not a word was spoken to me other than 'passport!' at check in. The room was full of bugs and dirt, do not look under the beds, in any drawers or in the shower unless you want to see some disgustingly long black curly hairs. The bed was a dirty old mattress with a dirty sheet and smelly pillow, no duvet just a smelly fake burberry fleece blanket which I doubt had been washed in the last six months. There are also no basic commodities such as toilet paper!! The overall condition was horrific, I couldn't work out if it was still in construction or just really really old...my bathroom door was hanging off the wall and the toilet didn't flush. The central location is a redeeming factor but very very noisy...I was woken every hour with either shreaking laughter or crying babies.
Stayed 2 nights in Aug 2017

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness

You get what you paid for.

Room price is cheap. But the cleanliness needs to be improved. Air conditioner's temperature is not adjustable because of missing controller. The air con is defaulted at 16 degrees Celsius. Which makes the room too cold to sleep. The bathroom's drainage has hairs from previous users. But you get what you paid for. If you just need a room to sleep alone for a night or two, it is not too bad of a choice for its cheap price and location.
Stayed 1 night in May 2017

10/10 Excellent

D p

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

cosy and quiet

The place was like brand new, cosy, quiet with very cool aircon. The room was quite minuscule but we weren't in need of more space, being just one night.

10/10 Excellent

ZHIHONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
24hrs desk staff, awesome location

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Hotel looks like it would be still in construction. Rooms facilities are quite poorly build. Taking a shower took longer than usually, due to the amount of water that was dripping out of it. Stuff could be more friendly... But to be fair...we paid about 115 Rm for two nights. The room was clean so far and the location was good as well. But we got definitely already better accommodation for that budget. Alright to stay two nights though if you don't wanna spend much time in your room anyway.

6/10 Okay

VANCE

GOOD LOCATION

LOCATION IS GOOD.

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities

Worst Hotel , find a better one to stay .

Check in afternoon , Book through Orbitz.com , The front desk ( Jamah ) give the key , and said to me that if you don't like the room , I can change it for you , So I check the room.. its small but clean , bathroom has no mirror and window , due to long distance flight and time zone different and I was tired so I don't mind , soon after check in the room and take a rest , few hours later I saw 2-3 mice came through my room , I immediate go down to front desk and the afternoon front desk has off work , this guy not event try to help , saying the boss will come later . I waited for 45 mins still no show , I go back to room wait for next day . 2) next day morning the front desk guy back , told him the story , and he give the new room but it's old room with dry blood on the bed and I didn't take the room , after check out few rooms , finally he give me a new room with window BUT no bathroom door and no mirror... he said if you don't mine , I say ok , the room are very clean but no bathroom door and mirror . ( the window got a small hole and did not closed completely , you can hear the traffic pass by and mosquito bite me as well , So I turn the AC on , it's just very cold at night ! My advise to you , Pay a bit more money to stay better hotel . By the way this hotel location is not so bad , it's walking distance to Bukit Bintang area . Also this hotel is not 2 star , is 1 star . since the service is not professional .

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort

not as i expected.

I was expected a little more comfort from the photo i've checked before my booking. But in my room only had a bed, one bed side table ( in the drawer had tabaco ashes) and a little bench on the wall. There was no kettle, tea bags or water bottle provided like a photo. And often to hear Mouse walking on the sealing.

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Affordable and fit for purpose.

Very comfortable and serene. Many attractions within reasonable distance

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
TERRIBLE hotel! TERIBLE room, with RATS! The reception was BED - sent us to unfurnished room and we asked for a chance! overall - BAD!

6/10 Okay

Michal

Disliked: Staff & service, property conditions & facilities

Close to local amenities

It was good, but no window view as promised

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

New and clean

Frendly staf. New build

6/10 Okay

WEI JEN

Disliked: Property conditions & facilities, room comfort

不能要求太多的廉價旅館

熱水淋浴水量極小是最大缺點, 隔音差是廉價旅館的共同毛病.

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