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Dolphin Hotel, Chow Kit Kuala Lumpur

3.0 star property
Hotel with 2 restaurants, near Petronas Twin Towers

Choose dates to view prices

Photo gallery for Dolphin Hotel, Chow Kit Kuala Lumpur

Lobby
Front of property
Executive Twin Room | Pillowtop beds, desk, blackout drapes, free WiFi
Lobby sitting area
Food court

Reviews

5.2 out of 10

Popular amenities

  • Room service
  • Parking available
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

View in a map
No. 3, Jalan Tiong Nam, Off Jalan Raja Laut, Kuala Lumpur, 50350
  • Place, Chow Kit Night Market
    ‪3 min walk‬
  • Place, Sunway Putra Mall
    ‪7 min walk‬
  • Place, World Trade Centre Kuala Lumpur
    ‪10 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪55 min drive‬

Room options

View all photos for Executive King

Executive King | Pillowtop beds, desk, blackout drapes, free WiFi

Executive King

  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Family 3

Room amenity

Executive Family 3

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Executive Twin Room

Executive Twin Room | Pillowtop beds, desk, blackout drapes, free WiFi

Executive Twin Room

  • 248 sq ft
  • Sleeps 2
  • 2 Twin Beds

Deluxe Twin

  • 248 sq ft
  • Sleeps 2
  • 2 Twin Beds

Deluxe Queen

  • Sleeps 2
  • 1 Queen Bed

Deluxe Family

  • Sleeps 3
  • 1 Twin Bed and 1 King Bed

Executive Suites

  • Sleeps 2
  • 1 King Bed

Deluxe Suite

  • Sleeps 2
  • 1 King Bed

Deluxe King

  • Sleeps 2
  • 1 King Bed

Executive Room

  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Kuala Lumpur

Located in Chow Kit, Dolphin Hotel, Chow Kit Kuala Lumpur is within 2 miles (3 km) of popular attractions such as Petronas Twin Towers and KLCC Park. This 94-room, 3-star hotel has 2 restaurants, free in-room WiFi, and a conference center.

What's nearby

  • Chow Kit Night Market - 3 min walk - 0.2 miles
  • Sunway Putra Mall - 7 min walk - 0.4 miles
  • World Trade Centre Kuala Lumpur - 10 min walk - 0.6 miles
  • SOGO - 10 min walk - 0.6 miles
  • Kuala Lumpur Tower - 19 min walk - 1.0 mile

Getting around

  • Kuala Lumpur Sultan Ismail Station - 7 min walk
  • PWTC Station - 7 min walk
  • Kuala Lumpur International Airport (KUL) - 49 min drive

Restaurants

  • ‪Kampunglah - ‬1 min walk
  • ‪House of Wheat - ‬3 min walk
  • ‪Raja Laut Curry House - ‬2 min walk
  • ‪Kedai Makanan Ah Heng - ‬1 min walk
  • ‪Restoran Ong Lai (Goh Kee) - ‬1 min walk

About this property

Dolphin Hotel, Chow Kit Kuala Lumpur

Hotel with 2 restaurants, near Petronas Twin Towers
Dolphin Hotel, Chow Kit Kuala Lumpur features free WiFi in public areas, a conference center, and a business center. If you drive, self parking is MYR 7 per day, or you can take advantage of the airport shuttle (available 24 hours) for MYR 160 per vehicle one-way. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include express check-out, free newspapers, and laundry facilities.
32-inch LED TVs come with satellite channels, and guests can stay connected with free WiFi. Pillowtop beds sport pillow menus and bathrooms offer rainfall showers, free toiletries, and slippers. Coffee makers, phones, and desks are also standard.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free RV/bus/truck parking on site
  • Self parking on site (MYR 7 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 2 restaurants

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center (1,000 square feet of space)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Bathroom emergency pull cord
  • Ceiling hoist
  • Doorbell and phone notification
  • Elevator
  • Grab bar in shower
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lever door handles
  • Low-height desk
  • Low-height electrical outlets in bathroom
  • Phone accessibility kit
  • Portable shower seat
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2011
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bidet
  • Children's slippers
  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MYR 50
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 11 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for MYR 35.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: MYR 50.00 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: MYR 160 per vehicle (one-way, maximum occupancy 6)
  • Airport shuttle fee per child: MYR 160 (one-way)
  • Self parking fee: MYR 7 per day
  • Late check-out fee: MYR 50 (subject to availability)
  • Rollaway bed fee: MYR 35.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Hotel Shandar
Hotel Shandar Kuala Lumpur
Shandar Hotel
Shandar Kuala Lumpur
Shandar Inn Kuala Lumpur
Hotel Club Dolphin Kuala Lumpur
Club Dolphin Kuala Lumpur
Hotel Club Dolphin
Dolphin Hotel Chow Kit Kuala Lumpur
Dolphin Hotel, Chow Kit Kuala Lumpur Hotel
Dolphin Hotel, Chow Kit Kuala Lumpur Kuala Lumpur
Dolphin Hotel, Chow Kit Kuala Lumpur Hotel Kuala Lumpur

Frequently asked questions

Is a free cancellation option available at Dolphin Hotel, Chow Kit Kuala Lumpur?

Dolphin Hotel, Chow Kit Kuala Lumpur offers free cancellation on some room rates. For more details, look at the cancellation policy on our site.

What can I see close to Dolphin Hotel, Chow Kit Kuala Lumpur?

This hotel is situated in Chow Kit, just steps from Chow Kit Night Market. You'll also find KLCC Park and Berjaya Times Square within a short drive.

Is parking available on site at Dolphin Hotel, Chow Kit Kuala Lumpur?

Yes, parking is offered for MYR 7 per day. Accessible parking and free RV/bus/truck parking are also available for guests.

Does Dolphin Hotel, Chow Kit Kuala Lumpur feature a casino?

No, Dolphin Hotel, Chow Kit Kuala Lumpur doesn't have a casino.

Will I find an indoor pool at Dolphin Hotel, Chow Kit Kuala Lumpur?

No, there is no indoor pool at this hotel.

Is Dolphin Hotel, Chow Kit Kuala Lumpur a good place to stay for couples?

Amenities that appeal to couples at this hotel include a pillowtop mattress, a rainfall showerhead, and slippers.

Are there hot tubs at Dolphin Hotel, Chow Kit Kuala Lumpur?

No, this hotel doesn't have a spa tub.

Does Dolphin Hotel, Chow Kit Kuala Lumpur feature a restaurant that includes a breakfast menu?

No, Dolphin Hotel, Chow Kit Kuala Lumpur doesn't have a restaurant that serves breakfast.

Will Dolphin Hotel, Chow Kit Kuala Lumpur allow pets to stay for free?

No, pets and service animals aren't allowed at Dolphin Hotel, Chow Kit Kuala Lumpur.

Does Dolphin Hotel, Chow Kit Kuala Lumpur have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Dolphin Hotel, Chow Kit Kuala Lumpur?

The closest major airport to Dolphin Hotel, Chow Kit Kuala Lumpur is Subang (SZB-Sultan Abdul Aziz Shah), which is 15.3 mi away (30 minutes by car). Another top airport is Kuala Lumpur International Airport (KUL), which is around 28.3 mi away.

Are there rooms with balconies that I can book at Dolphin Hotel, Chow Kit Kuala Lumpur?

No, there aren't any guestrooms with balconies at Dolphin Hotel, Chow Kit Kuala Lumpur.

Reviews

Dolphin Hotel, Chow Kit Kuala Lumpur Reviews

5.2

6.0/10

Cleanliness

5.8/10

Staff & service

7.0/10

Amenities

5.6/10

Property conditions & facilities
Rating 10 - Excellent. 4 out of 32 reviews
Rating 8 - Good. 6 out of 32 reviews
Rating 6 - Okay. 5 out of 32 reviews
Rating 4 - Poor. 6 out of 32 reviews
Rating 2 - Terrible. 11 out of 32 reviews

Reviews

2/10 Terrible

Verified traveler

Stayed 2 nights in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

6/10 Okay

Bilal

Liked: Staff & service
Stayed 1 night in Oct 2018

4/10 Poor

Scott

Disliked: Cleanliness, staff & service

Photos not even close to reality

Not sure if they put me in the wrong room or not, but the photos of the room was great, the room wasn't the same. Obviously they hired a fantastic photographer. The standard price of this room, apparently, is $100AUD. It was dropped to $50AUD for the following day, however, I had a discount to $25AUD. In no world would I pay even close to $100AUD for this room. $25 is even pushing it. This is an old hotel where they put some decent furnishings. Took 30 minutes to check-in, as there's only one reception guy and other customers were having problems. 15 minutes to check-out. I don't mind staying in dingy, cheap, hotel rooms, provided that I'm expecting to stay in one. Problem here is that the photos look like it's a nice, classy hotel. In reality, it's a dingy, cheap, hotel room.
Stayed 1 night in Oct 2018

2/10 Terrible

Mughal, Kuala Lumpur

Stayed 1 night in Aug 2018

2/10 Terrible

Pex, malaysia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Slow operation ! dirty ! waiting until 2 hours for check in ! 1 out of 5 star !!
Stayed 1 night in Jul 2018

6/10 Okay

Tay

Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice hotel for short vacation. Services also good.
Stayed 1 night in May 2018

4/10 Poor

Sital, JB

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very bad experience

No a good experience. Room was not cleaned. Main entrance Lights was not working . Worth thing I was asked to pay tourism charge as I showed Malaysian Ikad.
Stayed 1 night in May 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Air Conditioning issue room 4024 (14 April 2018)

Bad air conditioning for the first room, but was quick exchange of rooms was done.
Stayed 1 night in Apr 2018

2/10 Terrible

disappointed, kl

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible hotel. No water supply.

No water supply in the morning. Had to wait for 3hrs but still no water. Staff doesn't have courtesy to apologize or explain. Only give 3 bottles of mineral water for us to bath (only after we asked for it). Very bad service. Don't stay here. Totally not recommended.
Stayed 1 night in Apr 2018

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Decent

The receptionist was not friendly at all and was really slow to process my check in. The room however was great, clean. The showers were great. Not much hot water though
Stayed 1 night in Mar 2018

10/10 Excellent

HAFIZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad service

Poor service . I stay for 3days 2night . And no one come and cleaning my room . I sleep with messy room . Also on hotel.com shows that free parking . But when I cme they ask for pay rm5/day for my parking. When I ask why I have to pay . They said free parking for special request . Nonsense! How I know I have to make a special request on my booking when I find that they give free parking . Girl on receptionist also no manners and not friendly.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Service

good experiance

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient

It was good but kind of smelly. It's like I'm staying at Indian temple. I had to use my perfume to make me comfortable

8/10 Good

SHEILA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great choice for its value

quite good n comfort

6/10 Okay

Verified traveler

Liked: Cleanliness

4/10 Poor

Thomas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simple and cheap

A simple hotel close to the center of Kuala Lumpur. Easy to go where you want and many small local restaurants nearby if you want to try local food. The monorail was running close to the hotel so if your room face that side it can be a bit noisy when the train comes. The breakfast was only Asian style so not really what I like in the morning.

2/10 Terrible

Jon, Melbourne

Disliked: Cleanliness, property conditions & facilities, room comfort
The overall experience was disappointing. On the positive side, its well situated in walking distance from multiple train stations, had great Wifi I was able to stream HD movies, room size was good, general condition of rooms (at a budget room perspective) were good, AC worked well, and staff were always friendly and courteous. The problems however were plenty, out of my 8 day stay, house keeping only came *twice* and that was because I asked (had to ask for things over and over again), access card to room continually stopped working, breakfast buffet venue and food was abysmal, supplies such as toilet paper wasn't kept up, the first 3 nights I was put in a twin room when I'd ordered a king room. All pointing to a mismanaged hotel. I had to put too much effort into getting things that are just basic hotel services, I wouldn't recommend this hotel to others.

10/10 Excellent

abdulsalam, Nilambur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I m realy very happy to stay all things very good Thanks

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst stay in Malaysia.

Bad. Worst hotel stay that I had in Malaysia. Have cockroaches; TV without functionable remote control and noisy due near to tram track. The most unacceptable event was the front desk took my ID and Credit Card out of my sight to their main office for more than 10 minutes for the purpose on photocopying these documents for their verification purposes with my booking with Hotels.com. I am considering canceling this Credit Card to avoid possible scam transaction.

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities

Don't expect to get much sleep

This could be a very good hotel, especially for the price; clean and comfortable, close to the subway (elevated walkway if raining) and several good malls. Several local eateries or a nicer restaurant in another hotel close by. However, the website stated breakfast was included with my room rate (there is a breakfast-only restaurant), but the clerk said no. Showed her the website but was told have to talk to Expedia (my emails to Hotels.com about the breakfast were never answered). I originally stayed 3 nights, extended the booking another 7 (easier than moving); on the 4th night, the satellite tv stopped working and was never repaired. Even after I could hear guests in other rooms watching their tv, mine never started up again. Told the staff, they shrugged their shoulders and did nothing. There is also a private house across the street with a dog. On the 5th night, it started barking and continued barking day and night for the rest of my stay (all 6 remaining nights). Told the staff, nothing happened; spotted the tenants and went and talked to them (nicely), one guy told me to get lost. All in all, hotel is clean and comfy, staff friendly but service was bad, got very little sleep. Won't be staying here again.

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