Grand Millennium Hotel Kuala Lumpur5.0 out of 5.0
Recent guest reviews
Hi I stayed there last week November 2017 In the club room it was amazing the service is Outstanding.The staff Afiq was very kind young man 10/10 and Lilly is so sweet 10/10 and Anne,soigné All the staff where all very kind. I would definitely recommend the millennium and would go back.It was my first time to Malaysia it was such an experience can't wait to go again.
Stayed in the Club Room on 18th Floor Room No 1841 from 8th Nov to 11th Nov. Excellent Hotel , Great Room , Location right on the spot of all happenings. Have stayed in many hotels in KL like Berjaya Times Square , Concord , Citi Midvalley , Shang-Rila , Rennisance and Istana ( 10 times ) but Grand Millennium is the best. henceforth always stay in this hotel only. Wifi speed is good. Club Lounge is excellent.
Initially I would give them 4.5 star instead of 5 in this review. Location: 5/5 Excellent location surrounded by premium shopping malls and monorail and MRT stations in The Golden Triangle Bukit Bintang. Room and facilities: 5/5 Though we stayed for a night only at the hotel, the room was spacious and well equipped with spectacular view. The hotel gymnasium and swimming pool are located at Level 3. Cleanliness: 5/5 Service: 5/5 The staffs were friendly and accommodating to make us feel welcomed. Lastly, I would like to share a minor hiccup occurred upon departure. After I made the cash payment for the room charges, I requested a credit card verification slip attached to the guest registration card to be returned to me. The staff informed that they misplaced it elsewhere. I informed her that having the registration card missing or misplaced is extremely serious mistake. This caused me a delay for almost half an hour as my husband had to make a U turn twice to unblock the traffic at the porch area. To my surprise, the registration card was apparently placed at the counter area. To cut the story short, the staff handled the situation professionally and apologised to me before I headed back to Penang. Overall, it was a splendid stay which I couldn't agree more. Looking forward to another visit here in the future.
First I advise every one not to book through booking.com for 2 reasons: 1st you can't change after payment if you have problem with hotel 2nd booking charge taxes and hotel charge taxes again so will end up normal rate.. Regarding G Millenium hotel KL, the rate is far high for the rooms and house keeping etc. The bath and the tab are greasy!😮 Night time near by the lift there are people can disturb you, no management to check around?! If not the hotel location or wouldn't work. If you have event and want to have it in the hotel.. mis Shiela event in charge will make you change your mind, she tells you the rates but not the package hhhhhhh. If I started with negative.. I told like yo mention that reservation manager mr. Fumi and staff where very kind and helpful they would help better if given space and rights so thank you to them.. My advise to help travelers and hope the hotel will improve. Farah khidry
Very good location. Just right beside Pavillion shopping mall and near the train station. The hotel staffs are very friendly. The breakfast buffet has a wide variety of cuisine, we are quite spoilt for choices in the morning. I will come back to stay again.
Stayed here a few nights only and found it right in the heart of shopping malls, shops & restaurants. The room was good and the bed very comfortable overall. There were options in abundance for breakfast so we had a good feast before setting out to explore. The staff were very polite, respectful and most helpful.....holding open doors and lifts whenever needed and helping with suitcases at every opportunity. We would definitely stay here again if we revisit KL.
Couldn't have done more for us as their guests, next time I'm in KL this will definitely be my home away from home. We were spoilt in their studio suite with our own dining area, complimentary laundry and a host of other benefits. Centrally located this place is number one on my list of choices.
Grand Millennium will not be the wrong choice if you want to celebrate your birthday stay . i have stayed in so many 5 stars hotel around bukit bintang . But Grand Millennium is true professional 5 star. They provide what their customer needs and wants . I was living in Club room , included with lounge . I didnt need to check in on the lobby because there will be special checkin in 18th floor. They really work professionally and treat everyone so good . One thing, they sent me Birthday Cake and i was so happy . Its so memorable stay. I would love to recommend this to everyone . They are really good and nice to customers . Location 5/5 : - only few steps to reach Pavilion Mall - few steps to reach MRT kuala lumpur - few steps to find street food - easy to get taxi - Just few steps to reach shops Room 5/5 - Their bed makes me hard to wake up . Tooo comfortable - good window view! ( KL TOWER ) - spacious room - the lamps in the room are not too bright so it makes us feeling relax Club Room experience 5/5 ( Room 1843) - Cakes are nice ! - various choice for Cocktail Time - nice indoor and outdoor lounge - they provide good quality tea Well, comparing with other 5 stars in Bukit Bintang , Grand Millennium is my 1st choice because : - price is reasonable ( not overprice ) - the only hotel that closest to reach public transport ( MRT Kuala Lumpur ) - feeling relax inside the bedroom with very comfortable bed and the lighting is not too bright ( some 5 stars hotel fail to comfort us with their lighting technique ) - very professional and well experienced staffs for handling any issues - having extra lift for club room to avoid crowd Thankyou Grand Millennium KL . I would love to stay again !
I must admit that this hotel has the best location in KL. It is close to everything, the large Pavillion mall, the Lot 10, the Fahrenheit and most important you can get a ride on all the GO KL buses (it's free) by just walked across the street. At night, you can walk down the Alor market for food in less than 10 min. There are lots of night entertainment around the hotel area, people singing and dancing all night long. Inside the hotel is a different environment, you won't hear all the bustling outside, it is so quiet and peaceful that you can sit down to enjoy a cup of coffee near the lobby area. Their buffet breakfast offers so many varieties and it can fill your tummy everyday before you head out for sightseeing. The service in the restaurant is pretty good and efficient. They did a wonderful job in cleaning up your table and refilling your drinks. You can make any special requests for your food or you can do the cooking yourself. The rooms are amazingly nice, very spacious with lots of room to move around. The housekeeping also did a wonderful job everyday, all the towels and bathrobes are clean and nicely placed in the right place. They noticed the purpose of our trip was to celebrate our silver wedding anniversary, therefore they placed a fruit basket and a nice cake in our room for our consumption without a charge. Next summer, we are planning to go back to KL with our daughters and we definitely book our rooms with them again.
Come and experience a marvelous holiday in such a great hotel with an excellent service provided, very good location for shopping, be wowed by the staff welcoming and experience great room with very good cleanliness...
Reviews from Trip Advisor
77% of guests recommend this hotelTotal of 1975 reviews