Wonderful stay except SPA treatment. Facilities was not working n staff not informative.
this hotel is at a agreat location, great clubs room, friendly staff, clean n big room
All staffs are very nice & greet customers. No comments
We chose this hotel because of its central location and distance to various attractions. We were pleased with our choice and found it very easy to get around during our 4 day stay. The hotel is across the street from a bus stop which has free city buses stopping there. We used the purple line to get to Central Market and Chinatown. The hotel is also about a 10 minute walk to a great hawker center and one reason we just might have to return...the food was amazing!! Directly across and next to the hotel is all kinds of shopping from high end stores to cheap markets. Come with an empty suitcase because it will be easy to fill!! The Twin Towers is worth the 15 minute walk to see at night!! We took a tour offered by the hotel to Batu Caves . The caves were interesting but we could not understand our English speaking tour guide. The tour makes two stops, one to a pewter factory and one to see the making of Batik cloth. Needless to say, because of those two stops it was disappointing to not have enough time at the caves. If I were to do that again, I would just take a taxi to the caves and forget the other stops. Our hotel offered prepaid taxi service to the airport which we used. But our taxi driver did not take us to the right airport. We told him exactly which airline and which airport but he still took us to the wrong one. Next time, I will just pay by the meter, maybe then we will get to the right place! The hotel did a great job of accommodating us!
See below. Not a happy customer. This hotel has been my hotel for many of my trips. They seem to get worse each time. By the way yur web requirements for me to write so many words is unreasonable. Who has so much time to waste to help you?
Located in Kuala Lumpur City Centre, Grand Millennium Hotel Kuala Lumpur is next to popular attractions like Pavilion Kuala Lumpur and Lot 10 Shopping Centre. This 468-room, 5-star hotel has conveniences like an outdoor pool, free in-room WiFi, and free self parking.
There are multiple options for onsite dining with 3 restaurants, including Lai Ching Yuen, which specializes in Chinese cuisine. Order from 24-hour room service to satisfy your hunger without leaving your room, or explore the hotel and get a beverage at the bar/lounge or coffee shop/café. Buffet breakfast is offered for a fee each morning from 6 AM to 10:30 AM.
Grand Millennium Hotel Kuala Lumpur's 468 soundproofed rooms provide minibars, coffee makers, and free newspapers. Guests can expect free WiFi and LCD TVs with satellite channels. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Other standard amenities include safes, phones, and desks.
Grand Millennium Hotel Kuala Lumpur features an outdoor pool, a children's pool, and a fitness center. You can take advantage of free parking, along with an airport shuttle. The front desk has multilingual staff on hand 24/7 to help with concierge services, dry cleaning/laundry, and luggage storage. Other amenities at this luxury hotel include a spa tub, a sauna, and free WiFi in public areas.
Wonderful stay except SPA treatment. Facilities was not working n staff not informative.
Dear Anonymous on Orbitz, warm greetings from Grand Millennium Kuala Lumpur and thank you for taking the time to share a review regarding your stay with us. We look forward to welcome you back soon. Best regards, Ko Van den Hil, General Manager
this hotel is at a agreat location, great clubs room, friendly staff, clean n big room
Dear Guest, thank you for your kind compliments following your recent visit. We are pleased to hear that you had a positive stay and found everything to be in great order. We hope you took the opportunity to explore some of the major hotspots that are located within walking distance to our hotel. Thank you for your support and we look forward to welcoming you back again, hopefully in the not too distant future. Kind regards, Peter D Gibbons, General Manager
All staffs are very nice & greet customers. No comments
Dear Christine, thank you for reviewing our hotel following your recent stay with us. We are excited to learn about your seamless stay at Grand Millennium Kuala Lumpur and we are happy that you found everything to be in great order. My team and I certainly look forward to welcome you back for another wonderful stay soon. Kind regards, Peter D Gibbons, General Manager
We chose this hotel because of its central location and distance to various attractions. We were pleased with our choice and found it very easy to get around during our 4 day stay. The hotel is across the street from a bus stop which has free city buses stopping there. We used the purple line to get to Central Market and Chinatown. The hotel is also about a 10 minute walk to a great hawker center and one reason we just might have to return...the food was amazing!! Directly across and next to the hotel is all kinds of shopping from high end stores to cheap markets. Come with an empty suitcase because it will be easy to fill!! The Twin Towers is worth the 15 minute walk to see at night!! We took a tour offered by the hotel to Batu Caves . The caves were interesting but we could not understand our English speaking tour guide. The tour makes two stops, one to a pewter factory and one to see the making of Batik cloth. Needless to say, because of those two stops it was disappointing to not have enough time at the caves. If I were to do that again, I would just take a taxi to the caves and forget the other stops. Our hotel offered prepaid taxi service to the airport which we used. But our taxi driver did not take us to the right airport. We told him exactly which airline and which airport but he still took us to the wrong one. Next time, I will just pay by the meter, maybe then we will get to the right place! The hotel did a great job of accommodating us!
See below. Not a happy customer. This hotel has been my hotel for many of my trips. They seem to get worse each time. By the way yur web requirements for me to write so many words is unreasonable. Who has so much time to waste to help you?
Dear Guest, Warm greetings from Grand Millennium Kuala Lumpur and thank you for sharing your review with us We are delighted that you had a wonderful stay and your comments regarding the SPA treatment have been noted for review and further enhancement. Thank you for highlighting this to us which helps us improve on our product and service delivery. We hope to welcome you back soon. Best regards, Mark Heywood, General Manager