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DoubleTree by Hilton Hotel Kuala Lumpur

5.0 out of 5.0

Recent guest reviews

I stayed 5 nights in this hotel. I must say the overall ambience, environment was excellent. The hotel was also packed with hotel guests, a great sign of food business. The front office served cookies upon checking in. Nice one! However, probably due to the "good business", the front office staffs seems sad, overworked? Disappointed because it's supposed to be Hilton. The lifts are horrible, of 6 in total, only 3 working and with so many hotel guests, you can imagine how long you need to wait everytime. Worst of all, I was trapped in the lift on my second day. The breakfast area was great, concept excellent. One can eat at three different places, Chinese, Indian.... Etc. However , the ventilation wasn't good, so there's a need to seriously do something about it. The food quality was average, but the quantity was exceptional. Due to the smoking policy in the hotel, smokers can smoke in the lobby, which makes it terribly unbearable. We can't meet in the lobby and have to find a nearby cafe for discussion everytime. The toilet bowl in the room kept choking and despite repair, it didn't resolve. I am disappointed because this is a Hilton property. Not any other brand.

Stayed at the DoubleTree KL for a long stay and had an absolutely fantastic stay. Room as usual was fantastic, the Executive Floor and their warm and welcoming staff were great, the Makan Kitchen for breakfast was terrific. The housekeeping staffs diligently took care of the room each day. Who can as for anything more? The location of the hotel is as always very convenient. About a 10 minute walk to the KLCC twin towers. Ample shopping in the hotel building for everyday needs and a very clean, quite and perfect location. All in all, a great place to stay if you are in KL.

Good for businessmen I guess not for a honeymoon, no decoration in the room for our honeymoon, the sink was dripping water, the bathroom flooded after a shower, the air conditioner was locked for some reason my reservation was for 3 nights and the told me that the system shows only one night

Yes, this hotel is at good location, the hotel staff is passionate to service customer, we traveled as family trip. However out of 10 points, I would rate this hotel as 7.5 to 7.8. The rooms are ok, but when I need a cotton stick or any other amenities, I was the one to take the initiative to contact the reception and ask them to send housekeeping staff to bring whatever I need to my room. The breakfast is so so, the coffee taste very light. looks like to drink a cup of water in black color. The hotel lobby is at the 2nd or 3rd floor of the shopping mall, the direction sign is too unclear, if someone is first time visit would not know that is a hotel. Anyway, Double Tree by Hilton, Kuala Lumpur is a commercial hotel. if you are visiting as business trip, this is one of your consideration. Easy to access to public transfer, just 5 minutes walk to Ampang Park (KJ9) Station. Below the hotel, there has a supermarket, food court and many other fine dinning restaurants. They all in good price. If you travel as leisure, this is not a good selection, instead you choose the hotels around KLCC (KJ10) station.

Stayed for 3 nights and stay was absolute comfort in many senses ! I felt unique as this is first time I stayed in a hotel, which is kind of with in a mall. That being said, had multiple options for food, beside some beautiful restaurants with in DTH. Don't miss the multi cuisine lunch/dinner buffet, with a great spread and awesome food. Lobby was good with running offers and breakfast was acceptable. They do have DTH cookie shop, obviously it is not something to miss for cookie lovers !! Very close to metro station, and bridge runs from the mall till metro station. Only reason I felt little budget stay is that, there is no bath tub !!, else everything is very good here.

Nice hotel to stay on for a business trip with option to add access to an executive lounge with exclusive access for breakfast and evening drinks/snacks. Lounge has a good view of the petronas towers, too! Thoughtful touches like cookie on arrival. Pool and gym facilities. Live music in the lobby lounge each night. In a busy area so organise cabs and Ubers early as there is usually a wait 5-20 minutes in the morning.

Stayed here on multiple occasions and really enjoyed the location at Intermark. Very convenient with a big supermarket, family mart (opens till late) and many restaurants within the vicinity. The hotel provides a yummy warm cookie upon check-in, even late in the night, which was a pleasant surprise. Rooms were ok, well appointed, modern and clean. But a couple of the rooms i stayed in had some issues with the tv and hair-dryer. The gym is decent, breakfast spread is generous and the service was prompt. Overall a good business hotel to stay in but the main draw would be its location in Intermark.

The double Tree by Hilton is a very good hotel to stay at. The rooms are very clean, tidy and quiet. The staff are helpful and efficient. The pool area is a great place to go to if you want to cool down or have a snack and a drink before going out and about in that lovely city of Kuala Lumpur. We will go back there next time we are in Kuala Lumpur.

The hotel staff was prompt and professional with our requests. Every possible effort was made to make our conference a delightful experience, infant it was overwhelming at the speed of concerns were addressed by the staff.

I attend course at double tree so i decided to stay at the hotel with my ex-gf there (we both taking the course). Overall the staff are professional and service is good. Nothing special compare to all other 5 star hotel i stay before. Only problem is i am not

Room options

Deluxe Room, 1 King Bed

King 1 | Sleeps 3

Executive Room, 1 King Bed, Business Lounge Access

King 1 | Sleeps 3

Room, 2 Twin Beds

Twin 2 | Sleeps 3

Room, 1 King Bed

King 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

85% of guests recommend this hotel

Total of 3385 reviews