Dorsett Kuala Lumpur5.0 out of 5.0
Recent guest reviews
Used Dorsett KL for our recent event and accommodation for our international visitors. The attentiveness and desire by the hotel team to create a memorable experience for us were clearly there. My international guests were very happy with the newly renovated accommodation rooms. Overall service were excellent. The service and sales teams were responsive to our needs and requirements. Well done to May Lian from Sales for taking good care of us throughout the 5 days. Well done and thank you Adele Ang, GM of Dorsett KL for your leadership in ensuring that we had a great experience there. Please convey our thanks to your team involved in our event.
We arrived after 10pm at night and were here for 1 night. I booked a family room so that my 13 year old daughter would have a real bed and not a rollaway. We arrived at the hotel to be advised that they had sold out of family rooms (how? when we were supposed to be holding one of these rooms?) but they had upgraded us to an executive room with a king bed and would have a rollaway brought up for my daughter. Not ideal but okay ... considering I had specifically requested a family room so she would have a bed. Anyway we waited for about 1/2 hour and I called again. Yes, it was coming and they would let me know. Waited again! 15 minutes later, there is a knock at the door. They didn't have any rollaways available (even though they told me at check in they would!) and gave us another room for her across the hall. Yes - it didn't cost us any more but not ideal. Rooms were in desperate need on renovation - wallpaper was lifting off the walls in the rooms. Beds were also rock hard We asked for a wake up call and it never came. Luckily, we set our personal alarms so we would get up to make our transfer to the airport. All in all, not the best night sleep.
Situated next to Ritz Carlton Kuala Lumpur, Dorsett Kuala Lumpur has upped its ante and never disappoints. Nestled along Jalan Imbi, it is not too busy and yet near enough to the major shopping centres, eateries and most important of all, the famed Bukit Bintang (Star Hill). The rooms are good, clean and they have a lovely pool too. The staff are efficient and friendly too. The price is also very reasonable. What else can you ask for?
Out of my expectations, this is one of the greatest hotel ever and I would like to stay here again when I’m there. The room is spectacularly big, can’t even get this kind of big room with this rate. I’m really enjoy staying here.
Accidentally found out this hotel in the web and give it a try. Indeed out of my expectation! Good rate and great location. Its walking distance to the famous Pavilon Mall and Jalen Alor for local hawkers feast. Quick and friendly check in service and could see the staffs were busy but still maintaining a smiley face! Assuming the hotel is busy because could see breakfast room is crowded everyday. Nice and clean room and i was told they have just refurbished the hotel. So its really worth the money spent to try this hotel. Just a small suggestion to upgrade the pool area if possible as its out dated. Will i be back? definitely for the pricing and service!
me and my wife come to stay in a great place the rooms are beautiful and clean with great food I promise I will come back again because my wife and I really liked this place thank you .. Mark and samenta
The location was so close to the major shopping areas at about 5 minutes walk. Yet, the location provided some tranquility for the customers for a good rest. The room was spacious. The only snag was that the breakfast spread was not that good. Not much choice given for a variety of reasons.
Dorsett stay was pretty good and breakfast buffet spread was decent. Rooms are neat and tidy. The highlight of this hotel is that it is located in a walkable distance from shopping haven of KL which is Jalan Bukit Bintang. Some of the shopping malls such as bukit bintang center, sungei wang plaza, lot 10 etc., are also 10-15 mins walk from here. I mean the luxury brand malls to local shop malls. Also places such as Aquaria, Suria KLCC mall and petronas twin towers are at shorter commute from here. Staff at the hotel were very cordial. Over all, nice place to stay with family if you want to explore shopping haven of KL which is at a shortnwalk distance
Great location and good value. The room is clean and specious, Walking distance to foods and malls, breakfast decent selection. Polite, helpful and friendly staff, worth a revisit. Love 😍 the bird decorative logo!!!
We stayed here for 3 nights whilst visiting KL for the first time. The hotel is located in the Bukit Bintang area which is full of large malls, restaurants and several upmarket hotels and is very easy to reach via the public transport network. The queue for check in was quite long however the staff were all very friendly and apologised for the delay. We had booked a standard room and were given an upgrade to a deluxe corner room with views of the Petronas towers which was a very pleasant surprise! The room was very spacious, clean and comfortable. The aircon could be a bit noisy at night but worked very quickly. We used the gym on the fourth floor each day - it isn't massive (3 cardio machines and 1 multistation weights machine) so were lucky that we seemed to go at times when no one else wanted to use it too but it was good all the same. We would definitely recommend a stay at this hotel.
- Walking distance to Pavilion Kuala Lumpur
- Free WiFi in public areas
- Free parking
- Onsite dining
Located in Bukit Bintang within a short walk of Pavilion Kuala Lumpur, Dorsett Kuala Lumpur is within a mile (2 km) of other popular sights such as Petronas Twin Towers. This 5-star hotel welcomes guests with 320 rooms and conveniences like an outdoor pool, free self parking, and a fitness center. Located in central Kuala Lumpur, the hotel is also near Petaling Street and Merdeka Square.
This hotel serves as home to a lobby lounge, along with a restaurant that specializes in international cuisine. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. Start your day off with breakfast, available for a fee.
All of Dorsett Kuala Lumpur's 320 rooms are air-conditioned and have an array of amenities, including coffee makers, free newspapers, and free bottled water. Guests can expect WiFi and LED TVs with satellite channels. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include safes, phones, and ironing boards.
Dorsett Kuala Lumpur features an outdoor pool, a children's pool, and a fitness center. Onsite parking is available, both free self and paid valet parking (MYR 20 per night)—also useful is an airport shuttle (available 24 hours) for MYR 220 per vehicle one way. The front desk is staffed 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this family-friendly hotel include free WiFi in public areas, 4 meeting rooms, and a computer station.
Reviews from Trip Advisor
67% of guests recommend this hotelTotal of 1496 reviews