See all properties

Best Service Suites at Times Square

3.5 star property

Choose dates to view prices

Photo gallery for Best Service Suites at Times Square

Front of property
Spa
In-room safe, desk, soundproofing, iron/ironing board
View from property
Outdoor pool

Reviews

5.2 out of 10

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
1 Jalan Imbi, Kuala Lumpur, 55100
  • Place, Berjaya Times Square
    ‪1 min walk‬
  • Place, Jalan Alor
    ‪3 min walk‬
  • Place, The Exchange TRX
    ‪8 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪52 min drive‬

Room options

View all photos for Standard Room

In-room safe, desk, soundproofing, iron/ironing board

Standard Room

  • City view
  • 549 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room

In-room safe, desk, soundproofing, iron/ironing board

Superior Room

  • City view
  • 614 sq ft
  • Sleeps 3
  • 1 Queen Bed and 2 Twin Beds

View all photos for Deluxe Room

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Room

  • City view
  • 635 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Apartment, 2 Bedrooms

In-room safe, desk, soundproofing, iron/ironing board

Apartment, 2 Bedrooms

  • City view
  • 1066 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 3 Twin Beds

View all photos for Premier Room

Premier Room | Hallway

Premier Room

  • City view
  • 657 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

You may also like

Ad
Rooftop terrace

PARKROYAL COLLECTION Kuala Lumpur

Bukit Bintang
  • Pool
  • Spa
  • Free WiFi
  • Restaurant
8.8 out of 10, Excellent, 943 reviews
$116 nightly
The price is $129
Apr 5 - Apr 6
Total with taxes and fees
PARKROYAL COLLECTION Kuala Lumpur

About the neighborhood

Kuala Lumpur

Located in Imbi, Best Service Suites at Times Square is adjacent to Berjaya Times Square and within a 10-minute walk of other popular attractions like Jalan Alor. This 3.5-star hotel has 30 guestrooms and offers a full-service spa, an outdoor pool, and free in-room WiFi.

What's nearby

  • Berjaya Times Square - 1 min walk - 0.0 miles
  • Sungei Wang Plaza - 2 min walk - 0.1 miles
  • Jalan Alor - 3 min walk - 0.2 miles
  • The Exchange TRX - 8 min walk - 0.5 miles
  • Pavilion Kuala Lumpur - 10 min walk - 0.6 miles

Getting around

  • Imbi Station - 1 min walk
  • Kuala Lumpur Pasar Seni Station - 4 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah) - 37 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Starbucks Reserve Bar - ‬1 min walk
  • ‪Vivo American Pizza & Panini - ‬1 min walk
  • ‪KFC - ‬1 min walk
  • ‪Tangkak Beef Noodles 东甲牛腩面 - ‬1 min walk

About this property

Best Service Suites at Times Square

At Best Service Suites at Times Square, guests enjoy a full-service spa, an outdoor pool, and a children's pool. Self parking is available for MYR 6 per day. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, tours or tickets, and securing valuables. Other amenities at this spa hotel include a gym, a sauna, and free WiFi in public areas.
Guests can expect TVs with satellite channels, along with free WiFi and wired Internet. Other standard amenities include microwaves, safes, and desks. Limited housekeeping is available.
An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

Similar properties

THE ENTOURAGE | In-room safe, free WiFi, bed sheets
MOV Hotel Kuala Lumpur
  • Pool
  • Free WiFi
  • Air conditioning
  • Gym
8.4 out of 10, Very Good, 580 reviews
$46 nightly
The price is $51
Mar 29 - Mar 30
Total with taxes and fees
MOV Hotel Kuala Lumpur

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (MYR 6 per day)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Library
  • Outdoor pool
  • Playground
  • Racquetball/squash
  • Sauna

Family friendly

  • Children's pool
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • Massage

More

  • 2 buildings
  • 45 floors

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Free bottled water
  • Microwave
  • Room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The check-in location differs from the property location; go to: [Reception, East Tower A]
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests planning to arrive outside of normal check-in hours must contact this property in advance.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: MYR 6 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Best Service Suites Times Square Aparthotel Kuala Lumpur
Best Service Suites Times Square Aparthotel
Best Service Suites Times Square Kuala Lumpur
Best Service Suites Times Square
Service Suites Times Square
Service Suites At Times Square
Best Service Suites at Times Square Hotel
Best Service Suites at Times Square Kuala Lumpur
Best Service Suites at Times Square Hotel Kuala Lumpur

Frequently asked questions

What's there to do close to Best Service Suites at Times Square?

This hotel is situated in Imbi within a short 12-minute walk of Pavilion Kuala Lumpur and also 7 minutes on foot from Jalan Alor. You'll also find KLCC Park and Berjaya Times Square within a short drive.

Is there parking available at Best Service Suites at Times Square?

Yes, parking is offered for MYR 6 per day.

Is there a spa available at Best Service Suites at Times Square?

There is a full-service spa available for guests to enjoy and services include massages.

Does Best Service Suites at Times Square include a casino?

No, Best Service Suites at Times Square doesn't have a casino.

Is there an indoor pool at Best Service Suites at Times Square?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Best Service Suites at Times Square?

There are plenty of amenities for couples at this hotel, including a restaurant, an outdoor pool, and a poolside bar.

Does Best Service Suites at Times Square have a hot tub?

No, but guests can enjoy a sauna at this hotel.

Does Best Service Suites at Times Square have a restaurant with a breakfast menu?

No, Best Service Suites at Times Square doesn't have a restaurant that serves breakfast.

Does Best Service Suites at Times Square allow pets to stay for free?

No, pets aren't allowed at Best Service Suites at Times Square.

Does Best Service Suites at Times Square have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Best Service Suites at Times Square?

The closest major airport to Best Service Suites at Times Square is Subang (SZB-Sultan Abdul Aziz Shah), which is 16.9 mi away (37 minutes by car). Another top airport is Kuala Lumpur International Airport (KUL), which is around 26.8 mi away.

Are there rooms with balconies at Best Service Suites at Times Square?

No, there aren't any guestrooms at Best Service Suites at Times Square that offer a balcony.

Best Service Suites at Times Square Reviews

Reviews

5.2
Rating 10 - Excellent. 4 out of 45 reviews
Rating 8 - Good. 7 out of 45 reviews
Rating 6 - Okay. 11 out of 45 reviews
Rating 4 - Poor. 9 out of 45 reviews
Rating 2 - Terrible. 14 out of 45 reviews

4.8/10

Cleanliness

4.4/10

Staff & service

4.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Tan Boon

Stayed 1 night in Jul 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not recommended

There is no check in desk or indeed anyone to handle check in - after a run around between buildings finally found someone who provided a phone number to get some agent to turn up with a key card and take a deposit. Rooms are NOT part of the hotel chain but are old, very worn out and dilapidated private apartments under management. Internet promised as free did not work the entire trip - help was promised which never eventuated and phones were turned off for the entire period. Check out was even worse - forget trying to check out before 10:30 if you want to get your deposit back .... nobody around and phones turned off. Forget any form of assistance from the hotel team at the shared lobby ... I moved out after the first night across the road to a proper hotel.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No room available

Was told they did not have any rooms when I arrived despite having paid on Expedia. Was arranged another lousier room nearby at Taragon Suites and no compensation was made for the difference.

2/10 Terrible

Travel Bug, California

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful Service

Didn't get clean towels and new toilet paper first four days. Then fifth day received one new clean towel instead of two. Had to beg housekeeping service from another hotel service for toilet paper. Some days there were no hot water. Amenities included room safe, but didn't work and agent didn't fix. Called him numerous times for my issues and he promised to deal with them immediately, but never any follow through until days later. I did not get what I paid for. Just awful...

2/10 Terrible

Polly, singapore

Disliked: Staff & service, property conditions & facilities, room comfort

TV and clock not working, toilets jammed

I book 2 rooms in 2 units, but given two rooms with bad condition , and l unit of two rooms with no service. No refund is adjusted

2/10 Terrible

family travel, australia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to shopping mall

Check in process was the worst experience we have ever had, no desk just a man waiting with our room cards, was asked to hand over money for room keys and because I asked for a receipt had to walk to opposite side of shopping mall and up 6 floors, booked multiple rooms and they were all on different floors that we couldn't access and no phone to communicate between rooms, rooms and the floors smelt very badly of cigarettes, not good when you have children- I was disgusted by this and also had headaches from the smell, the layout of the room was great and very spacious but we wouldn't book again because of the previously mentioned concerns- we were very happy when our stay was over which isn't what you want when you are on holidays

6/10 Okay

Verified traveler

Liked: Property conditions & facilities
Disliked: Staff & service

Great location to nearest train station.

Had to wait outside for agent to bring guess into lobby. No one to attend to. Requested bed types and actual are different. Given two towels for three guests. Requested for extra but never replenished at all.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

6/10 Okay

Verified traveler

Disliked: Room comfort
The stay is generally fair to good. The aircon was not cold. And it was noisy at time. But the location is good because it near the shopping belt of KL.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Gary Tung

Liked: Cleanliness, staff & service, property conditions & facilities

Please add more TV channels to choose.

Not many channels can choose on TV.When night time Its quiet boring.

10/10 Excellent

Rozana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great location , convenient and nice room

4/10 Poor

Chew

Disliked: Cleanliness, staff & service, property conditions & facilities
The check in was horrible n room cleaning was limited.

6/10 Okay

Clement, Singapore

Liked: Room comfort

Check inconvenient and confusing

4/10 Poor

WAI SIM

Disliked: Cleanliness, staff & service, property conditions & facilities
Property not that clean...there were small cockroaches in the bathroom... check in was delayed by 30mins. Deposit required for key was not mentioned.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

AMINAH, Brunei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An excellent service that you are looking for!

I am satisfied with the service given by Mr Abdul Karim the hotel agent that made our stay in the hotel very comfortable and looking forward to stay in the Times Square Hotel service apatment.

8/10 Good

Vincent

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

10/10 Excellent

Leonie, Perth Australia

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness

Karim, the Legend

We were fortunately lucky to have Karim who waited for us to arrive, to hand over the cards, we were over an hour late due to our flight being delayed an hour. We also had to leave at 5.30 in the morning and he was there to refund our deposit when we handed him back the swipe cards. We had no problems and enjoyed the privacy of not having to hand back the keys every time we left our room.

6/10 Okay

Norzaah, Singapore

Disliked: Staff & service

No wifi

There was wifi in the room but unable to use as no password given even after a call was made to request for it...very disappointed with the service.

10/10 Excellent

Masliyana, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Most relax family outing

We have a very relaxed stay at Berjaya Times square

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Found a floater

Didn't stay, checked in and straight back out again! Don't do it to yourself! Many awesome hotels in the area, NOT THIS ONE! We were even left a massive s#@t in the toilet from previous guest, and this was after the cleaners went in! Checked four different rooms before deciding to just leave, power points hanging by the wires, doors tied shut because broken, mould, holes in ceiling, badly stained carpet, broken bed (in two rooms) I have stayed in many places over many years, not expensive hotels but this place takes the prize for the first time I have walked out. YUK!

6/10 Okay

Margaret, Singapore

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Need Improvement

Didnt have a great start when we arrived. The contact number given on the confirmation voucher print out was wrong. We wasted so much time and money trying to get through the phone number given. Finally a lady answered the phone and said that its a wrong number. We asked the security guard at the service apartment lobby and were told to go the 6th flr office to look for help. From the 6th flr we were then referred to the 15th floor office. From the 15th floor we were told to go back to the ground floor service apartment lobby to check with the guard there which we had started when we first arrived. We went up and down round and round asking for help and finally found the service apartment maintenance dept on the 15th flr who happen to know the agent and gave him a call. He confirmed that the tel number was incorrect. The service apartment is at a good location. However the hotel room condition is very poor and run down. The furniture very old and the bedsheets and towel stained. We've asked for 1 extra pillow and it didnt arrived. I had to ring and text the agent a few times to remind him to give us the wifi password. By the time we received the wifi password it was already very late in the night and the whole day already gone. Lots of improvement needed.

6/10 Okay

Mohd, Singapore

Disliked: Staff & service
Please improve on the house keeping