Arenaa Star Hotel3.0 out of 5.0
Recent guest reviews
Arenaa Star Hotel is a good budget hotel. Stayed here for 4 nights. The rooms size was ok. Toiletries were provided. rooms where cleaned on a daily basis. Staff was helpful. Location was great. 5 minutes walk from Masjid Jamek Metro. Bus Station was nearby to catch the free Go KL bus. Buses to Genting were available from Pudu Central. Breakfast was ok. Options much less for vegetarians. Taste was ok. The Gym and the wave pool on the top floor was good.
Good location and comfortable room, spacious with good facilities. Breakfast included was good with variety of options. Staff were very helpful. Would recommend. Location near train station, 7/11 around the corner also. Roof top is very cool, nice view of KL tower.
The lobby has excellent decor, and each floor is decorated based on a different country's theme. We got the Japanese theme. The staffs are very friendly, the rooms were nice and clean. We booked the city tour with the travel agent at the hotel and also got the currency exchange service, hence saved our time to go out and look for one. The break fast was okay, however, both days the menu was almost the same. Overall, a nice place to stay.
Just budget hotel,so much noise until you can hear next door snoozed.Not clean at all.Luckily took for 1 nite only.Limited car park,at nite not safe outside of hotel.Customers service below average.Simply unhealthy hotel for families.
Checking in was freaking long.. when we entered our room, both queen size n single had blood stains.. one even has shoe prints on top of it.. not enough toilet paper.. mirror was broken.. we requested a different room.. the mini fridge placed on a smaller table than its length.. very unstable and shaky.. breakfast provided tasted so so only.. salad was only carrot onions n cucumbers.. so cheapskate.. keep in mind online hotel bookers r served at a different area...not the main hall.. only thing good was the coffee maker.. the worst thing was d parking.. always full n not safe.. they have underground parking but it closes at 8.30.. can't go out after parked since they close the shuttle.
Very nice hotel and strategic location .. just 400m from lrt masjid jamek. Service are superb .. breakfast are delicious. This hotel very unic because it has a own theme.. many facilities it has. I will come again.. i swear..
Room was not as shown, complained, they didn't know when the manager would be there, we moved room and no difference, staff where nice though, also people sleeping rough very nearby, would not recommend for families as this hotel is a budget hotel.
The best part of the hotel is its location.Hardly 5 mins walk from Masjid Jamek mrt station. The breakfast buffet was alright.we stayed at honeymoon suite and it was nice. The bathtub had little problems but overall it was pleasant. Many restaurants are nearby so lot many options to eat out. Me being an Indian traveller was surprised to see so many other Indians staying in the same hotel. The check in time is strangely late..i believe its 1400 or 1500 hrs. So we had to pay extra to check in quickly as were jetlag and needed rest at the earliest . We had to negotiate early check-in price. We paid 70 RNM for that. This is blackmailing. If a room is ready you can provide it to the guest as a complementary. It looked very awkward... Almost like a poor people's night shelter when soo many of the guests are waiting at the lobby and you have rooms available but won't provide untill you shell out more money. There were very small kids whose parents i believe are budget travellers and cannot overstretch their budget any further and cannot pay early check-in. Just.... Something I thought should be known to the Management in case they read these reviews. If you cannot offer early check-in, please try to make their wait bearable. They are your guest not only after they check-in but ever since they booked and hoped for a comfortable stay. Ask for water, ask if your kids need anything, ask if you want to see a nearby place while we will manage your room and take care of your luggage. These are small things thar won't hurt your Earnings rather improve the overall guest experience. Thus is how you differ from good hotels. Hope if I ever return to KL and finds things better at this hotel, I would feel my efforts to put this review has been a success. All the best.
Staff is friendly and helpful, check-in and finding the room was easy, room was nice and clean, shower was good with hot water, breakfast was nice too, this is a budget hotel so please don't have 5 star exceptions, will definitely recommend it.
Althought it just 3star hotel at that town but im so comfort and near by everything i wanna go. There is jacuzzi, hv a buffet breakfast and u can do photoshoot cause of the hotel hv a beautiful interior design. If you wanna short escape to KL, im so recommended you stay arenaa star hotel.
Located in Golden Triangle, Arenaa Star Hotel is within a 10-minute walk of popular sights such as Petaling Street and Jamek Mosque. This 247-room, 3-star hotel has 3 restaurants along with conveniences like free in-room WiFi and free self parking. It's in central Kuala Lumpur and also a short walk from Merdeka Square and Sultan Abdul Samad Building.
There are ample dining options with 3 onsite restaurants, including M Terrace, which specializes in Asian cuisine. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the 2 coffee shops/cafés. For your convenience, breakfast is available for a fee.
Arenaa Star Hotel's 247 rooms are air-conditioned and provide minibars, coffee makers, and free bottled water. Guests can expect free WiFi and satellite TV. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Other amenities include safes, phones, and ironing boards.
Guests of Arenaa Star Hotel enjoy a fitness center, free WiFi in public areas, and 2 meeting rooms. You can take advantage of free parking, along with limo/town car service. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include laundry facilities, a porter/bellhop, and a TV in a common area.
Reviews from Trip Advisor
42% of guests recommend this hotelTotal of 429 reviews