Steigenberger Hotel & Spa Krems

4.0 star property
Hotel with 2 restaurants, near Kunst Halle Krems
VIP Access

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Photo gallery for Steigenberger Hotel & Spa Krems

Couples treatment rooms, sauna, hot tub, steam room, body treatments
Suite (Goldberg) | Balcony
Couples treatment rooms, sauna, hot tub, steam room, body treatments
Suite (Goldberg) | Premium bedding, minibar, in-room safe, desk
Couples treatment rooms, sauna, hot tub, steam room, body treatments

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot Tub
  • 24/7 front desk
  • Parking available
  • Bar
  • Gym

Explore the area

Map
Am Goldberg 2, Krems an der Donau, Lower Austria, 3500
  • Danube University Krems
    ‪6 min walk‬
  • Kloster UND
    ‪11 min walk‬
  • Winzer Krems
    ‪5 min drive‬
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Room options

Superior Room, 1 Double Bed (Plus)

10.0 out of 10
Exceptional
(3 reviews)
  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed

Superior Room, 1 Twin Bed

  • 194 sq ft
  • Sleeps 1
  • 1 Twin Bed

Suite, 1 Double Bed (Weinberg)

  • 484 sq ft
  • Sleeps 3
  • 1 Double Bed

Suite, 1 Double Bed (Göttweig)

  • 355 sq ft
  • Sleeps 3
  • 1 Double Bed

Superior Room, 1 Double Bed

8.0 out of 10
Very good
(9 reviews)
  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed

Suite (Goldberg)

  • 538 sq ft
  • Sleeps 3
  • 1 King Bed

Suite (Duplex)

  • 861 sq ft
  • Sleeps 3
  • 1 Double Bed

About the neighborhood

Krems an der Donau

Steigenberger Hotel & Spa Krems places you within a 15-minute stroll of popular sights such as Kunst Halle Krems and Kloster UND. This 4-star hotel has 173 guestrooms and offers conveniences like 2 restaurants, a full-service spa, and an indoor pool.

What's nearby

  • Danube University Krems - 6 min walk - 0.4 miles
  • Kloster UND - 11 min walk - 0.6 miles
  • Kunst Halle Krems - 12 min walk - 0.7 miles
  • Weinstadt Museum - 16 min walk - 0.9 miles
  • Winzer Krems - 5 min drive - 3.3 miles

Getting around

  • Stein-Mautern Station - 3 min drive
  • Vienna International Airport (VIE) - 61 min drive

Restaurants

  • ‪Weinstein - ‬14 min walk
  • ‪Wellenspiel - ‬12 min walk
  • ‪Ulrich das Stadtcafe - ‬16 min walk
  • ‪Hofbräuhaus Krems - ‬16 min walk
  • ‪Mine & Soul Coffeeshop - ‬12 min walk

About this property

Steigenberger Hotel & Spa Krems

Hotel with 2 restaurants, near Kunst Halle Krems
At Steigenberger Hotel & Spa Krems, guests enjoy a full-service spa, an indoor pool, and a gym. If you drive, self parking is EUR 16 per night, or you can take advantage of the airport shuttle (available 24 hours) for EUR 170 per vehicle one-way. The front desk is staffed 24/7 to help with tours or tickets, dry cleaning/laundry, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this spa hotel include a sauna, a rooftop terrace, and free WiFi in public areas.
Guests can expect to find TVs with satellite channels. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include minibars, safes, and phones.
An indoor pool, a seasonal outdoor pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa World Luxury has 8 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.

Languages

English, German

Similar properties

Property amenities

Internet

  • Available in all rooms: Internet access (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Limo/town car service
  • Self parking on site (EUR 16 per night; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Weinbergrestaurant
  • Weinstube Smaragd

Things to do

  • 18-hole adjacent golf course
  • Bicycle rentals
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Library
  • Mountain biking
  • Optional golf privileges
  • Pilates classes
  • Sauna
  • Scooter/moped rentals
  • Seasonal outdoor pool
  • Shopping
  • Steam room
  • TV in common areas
  • Vineyard
  • Wine tasting room
  • Winery release events

Family friendly

  • Children's games
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5,920 square feet of conference space
  • 7 meeting rooms
  • Business center

Outdoors

  • Garden
  • In a nature reserve
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vineyard

Full-service spa

  • 8 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1992
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • Champagne service
  • Limited room service
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 59

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: EUR 49

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 25 per pet, per night
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 15 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: EUR 170 per vehicle (one-way, maximum occupancy 3)
  • Self parking fee: EUR 16 per night (in/out privileges)
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 59 (subject to availability)
  • Late check-out fee: EUR 49 (subject to availability)
  • Housekeeping is available for an additional fee

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4:00 PM—-anytime
  • Check-out: 11 AM
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May to October.
  • Pool access available from 7:00 AM to 9:30 PM.
  • Reservations need to made in advance for golf tee times, massage services, and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Steigenberger Hotel Krems
Steigenberger Krems
Steigenberger Hotel Krems Krems an der Donau
Steigenberger Krems Krems an der Donau
Steigenberger Hotel Spa Krems
Steigenberger & Spa Krems
Steigenberger Hotel & Spa Krems Hotel
Steigenberger Hotel & Spa Krems Krems an der Donau
Steigenberger Hotel & Spa Krems Hotel Krems an der Donau

Frequently asked questions

Is free cancellation available at Steigenberger Hotel & Spa Krems?

Steigenberger Hotel & Spa Krems offers free cancellation on some room rates. To learn more, take a look at the cancellation policy on Orbitz.

What is there to do around Steigenberger Hotel & Spa Krems?

This hotel is located in Krems an der Donau, just steps from Wachau. You'll also find Kloster UND and Danube River less than a mile away.

Will I be able to park at Steigenberger Hotel & Spa Krems?

Yes, parking is offered for EUR 16 per night with in/out privileges. Though parking is limited, accessible parking is also available.

Is there a spa available at Steigenberger Hotel & Spa Krems?

Spa World Luxury is the hotel's spa and services include body wraps, couples treatments, mani/pedis, and massages.

Does Steigenberger Hotel & Spa Krems have a casino at the property?

No, Steigenberger Hotel & Spa Krems doesn't have a casino.

Is there an indoor pool at Steigenberger Hotel & Spa Krems?

Yes, this hotel has an indoor pool as well as an outdoor pool and a hot tub. Guests have access between 7:00 AM and 9:30 PM and the seasonal pool is normally open from May until October.

Is Steigenberger Hotel & Spa Krems good for couples?

This boutique hotel offers many amenities for couples, including Champagne service as well as an indoor pool and a poolside bar.

Does Steigenberger Hotel & Spa Krems have a hot tub?

Yes, this hotel has a spa tub.

Does Steigenberger Hotel & Spa Krems have a restaurant that serves breakfast?

Yes, Steigenberger Hotel & Spa Krems has 2 restaurants, and serves free buffet breakfast each morning.

Does Steigenberger Hotel & Spa Krems allow pets to stay for free?

Although they can't stay for free, pets are welcome at Steigenberger Hotel & Spa Krems for a fee of EUR 25 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at Steigenberger Hotel & Spa Krems?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Are there rooms with balconies that I can book at Steigenberger Hotel & Spa Krems?

Yes, some guestrooms at Steigenberger Hotel & Spa Krems offer a furnished balcony.

Does Steigenberger Hotel & Spa Krems have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at Steigenberger Hotel & Spa Krems.

Steigenberger Hotel & Spa Krems Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 80 out of 140 reviews
Rating 8 - Good. 45 out of 140 reviews
Rating 6 - Okay. 8 out of 140 reviews
Rating 4 - Poor. 3 out of 140 reviews
Rating 2 - Terrible. 4 out of 140 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Eli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended

Great hotel, amazing SPAN and breakfast. Highly recommended
Stayed 3 nights in Mar 2025

10/10 Excellent

Annie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Very nice hotel, modern rooms, street parking right in front (they also had a garage, I never used it) balcony had views of terraced vineyards and over Krems, plentiful breakfast buffet, nice bar/lounge area, helpful staff, just tops! I didn't use any of the spa services or sauna/pool, but other guests looked happy coming from there! A few good restaurants within a 10-15 minute walk downhill if you don't want to drive. Was there in January; I'm sure it's even lovlier in summer.
Stayed 3 nights in Jan 2025

2/10 Terrible

Maria

Stayed 1 night in Dec 2024

8/10 Good

Ronen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

2/10 Terrible

Marcela

Stayed 1 night in Sep 2024

10/10 Excellent

ILONA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Adrian

Stayed 4 nights in Jul 2024

10/10 Excellent

Zbynek

Stayed 1 night in Jul 2024

10/10 Excellent

Kristine

Stayed 2 nights in May 2024

10/10 Excellent

Steve

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Every thing was exceptional and will stay here again.
Stayed 1 night in May 2024

10/10 Excellent

Anton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

8/10 Good

Julie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and spa, stayed here for 2 nights. Great breakfast! Didn't have tea and coffee facilities in the room and didn't have air con so the room was quite warm
Stayed 2 nights in May 2024

10/10 Excellent

Igor, Budapest

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great wellness facilities, amazing breakfast options, rooms are large and clean.
Stayed 3 nights in May 2024

10/10 Excellent

Donald

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
The Hotel was great for comfort and the Staff was very welcoming and helpful. The food in the restaurant was excellent!
Stayed 1 night in Nov 2023

10/10 Excellent

Susannah

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful spa holiday...

My only regret is that I couldn't stay longer and take advantage of all the amenities. This place is gorgeous and I plan to return.
Stayed 1 night in Nov 2023

6/10 Okay

vicky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No a.c.at 4 star hotel. Spa area is bery far from main building.
Stayed 1 night in Sep 2023

10/10 Excellent

Daniela, Bratislava

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, friendly staff, clean, very nice breakfast. New room are very modern, older part looks tired.
Stayed 2 nights in Jul 2023

8/10 Good

abbey, san diego

Traveled with group
Liked: Cleanliness, staff & service
Was nice, comfortable. No air conditioning. Was warm in the room but they did have a fan which helped.
Stayed 1 night in Jun 2023

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place

When arriving we found out there is old wing and new wing. We needed to pay more money for moving to the new part of the hotel. The hotel is very good. The spa is nice. The service is good. Rooms in new wing are excellent
Stayed 1 night in Jul 2022

10/10 Excellent

Sharon

Stayed 1 night in Jun 2022

10/10 Excellent

Seunghwa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s in the middle of renounced Wachau winery with a good view. There are nice restaurants near around the hotel also hotel itself has got a very good kitchen. Breakfast is super with excellent service. Pool and spa are also great
Stayed 1 night in Dec 2021

4/10 Poor

Dror

Liked: Cleanliness
Disliked: Staff & service, room comfort

Dissapointing service and unsanitary food

Unfortunately the spa was closed for nassage treatments because the *only* masseuse they have was positive for COVID apparantly. They did make an effort and arranged another masseuse but massages were rare, limited to 25 minutes, and not very pleasent. Not what you'd expext when comibg to a place that has the word SPA in its name. Other than that- some of the staff did not speak any english. Some had serious attitude issues, especially the ones in the dining room / restaurant, which was aweful by itself. Breakfast served rotten vegetables and spoiled cheese. The guy incharge of the bikes for rent and the house keeping staff were really nice though!
Stayed 2 nights in Aug 2021

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not go! Unhygienic & terrible customer service

I'm not the type to be negative or complain but I had to say something about this place. The lack of consideration they take regarding hygiene during COVID-19 is despicable - putting others at risk just to be open is unacceptable. On top of this, their front desk was not supportive of my concerns at all. I wish there was better law enforcement around this. Hospitality industry opening during this time need to take the proper precautions to support their guests stay, not increase their risk. They do not take the proper precautions when cleaning rooms during this time, or I suspect outside of the pandemic. The room may appear neat and tidy but counters, basins, windows, door handles are all filthy and not wiped down - in the sense they have residue marks, oily finger/hand prints everywhere, these are very visible marks - not a pedantic viewpoint, but made the entire stay very uncomfortable. Their customer service is dismissive on BOTH occasions I had complained - simply interrupts me and says they will deal with it. They simply sent someone up to 'tidy' the room - no education around what precautions they should be following. They removed €40 of my bill €450+(2 nights) for the 'inconvenience'. Joke. Disappointment around the hygiene and their attitude aside - this is not a nice hotel - nothing special, photos misleading, everything is incredibly average for this place, especially the food. Do not have a romantic or social stay here - 100 better places to stay. Avoid.
Stayed 2 nights in Jul 2020

8/10 Good

ROY

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Reception did not care about you when you checked in... Good spa hotel, clean room and good breakfast,.
Stayed 1 night in Jan 2020