Sabah Oriental Hotel3.5 out of 5.0
Recent guest reviews
We were checked in for two nites before Xmas. Bathroom shower curtain mouldy, curtains in room dirty, kettle missing.Changed to another room, even worst with curtains ripped and dirty and again with mouldy shower curtains! They upgraded us to suite. Again Kettle missing, Toilet flush broken but they did take care of it right away. Since it is only about 6KM from the airport , you can hear plane landing till mid nite and starts again 5/6am! We didn't get good sleep at all! The day we are checking out, we were catching 8am flight to Sandakan. Got up at 5.45am, doing a last minute packing then 6am there goes a power cut! NO LIFT service, We haddo walk down 6 floor with our 30 KG luggage ourselves! No WIFI during our whole stay! Staff has no answer on when it will get sorted! Swimming pool closed for repair! 80% of Gym machines were out of order! Breakfast- average. Service- good location - good Not recommended!
Our welcome to the hotel was fairly good and the receptionist was friendly and helpful! However, the room service is very lousy and inefficient. After a long day we went back to our room and found out there was no towels. We called the room service at 4pm and they said they'll send the towels right away. Come 6pm, there's still no towel and we had to call again when they finally gave us the towels. This lousy showcase of room service did not happened once but 3 times!
Pleasantly spacious and clean at lobby. Room is big and spacious too. However the toilet is dirty and unsafe. Long bath is slippery without rubber mat and floor towel. Wash sink is with mold and stains on wall. Linen seems worn out and unwashed for sometime. The WiFi was down and unreliable for the duration of our stay. Sorry to say, the morning breakfast is rather bland and tasteless.
It was a tough decision for us where to stay in Kota Kinabalu. We didn’t want to go for a bagpackers kinda place and have no money to stay at luxury hotel. I feel like we had pretty good deal to take best room in this kinda hotel. We have to mention that from our room was stolen a phone - staff couldn’t do a thing since here ate no cameras or smth. So its not safe. Despite this hotel looking to be in a decent location - it’s tricky to go anywhere from here on foot and due rush hours it’s allways a traffic jam around hotel. All furniture is quit old.. Things that were good - staff super friendly, spacious room, very decent breakfast (western + chinese). So in general (despite stolen phone) it’s an average hotel for an average tourists :)
The most disappointed the most is there was no room for a family of 4 pax. The fan adjustable switch were broken, and the air-conditioning in our room not cold enough although we've set 16°C the lowest temperature. Not forget to mention the breakfast buffet experience was really bad, we couldn't have teh tarik as fhe machine is broken. The only thing that amazed us is there's a basement parking provided for guest hotel and is free for us!
Although, the hotel is located within walking distance to the city centre, there is a feeling of separation. It maybe because there is a flyover separating the hotel from the main shopping area. But I did not find it noisy. The rooms are very clean and the cleaning staff are very efficient. On one occasion, I went to breakfast and found that on my return, the beds were already made. However being an old hotel, some of the fixture need updating. For example, my sink did not empty quickly and the shower was elderly, and the air-condition needed more features to enable controlling the environment better. The reception staff was very helpful and polite. My room did not have a safe but I used their safety box. The 2 features of note are: 1)The dining room is full of retro furniture (1970s - wow) I hope they don't get rid of them. 2) The hotel have some seating outside the main entrance. It was lovely sitting out there in the evenings. They should provide more seats because it's well used.
I came 17 of August. Receptionists were super kind.(not sure of name but two ladies at morning shift i guess) But shower room at swimming pool was.. terrible..... no key for locker.. no tower for shower room......(need to borrow from gym-kinda beach tower) We ask for high floor right side view and was good. Room is cozy and clean. But you need to call to housekeeping for shampoo things. We order room service twice, room service lady is so kind and cute. The thing is roomservice who pick up the phone(male) was poor in eng, bit rude. And we order steak as medium rare, but they made as super well-done...! For tour informations, No mini bar in the room, need to ask for make up room, Location is good, price is fare enough for 4 stars hotel..
The hotel is situated right in the heart of KK. Near to shopping malls, Water Front and and sea food market and other tourist attractions. There's no public transport passing on this hotel however grab car is very accessible. It will cost you less than 10 Ringgits going to Water front and seafood market roughly around 4-6 ringgits. The hotel room is big and spacious. Facilities are in good condition except for the AC is not that cooling well and the swimming pool is quite old and it closes at early as 7PM. Beddings are ok, clean and fresh. Buffet breakfast is just ok. Acceptable for the price you pay. The hotel staff are very helpful and accommodating. Our room was bit noisy because it was situated beside the stock room and when we complain about it, the staff transfer us immediately in the next available room. The room can accommodate 3 persons as there is a big sofa in each room. Overall stay was ok.
Most business travellers like me will rent a car to stay in Kota Kinabalu. The hotel has basement parking and the location is just the edge of heavy traffic area, so you wont be stuck in jam long time to reach there even in peak hours. Unlimited wifi is offered. The room is excellent too especially the size of room. Always be my first choice hotel when visited here.. Well done...
Over 4 months, I stayed here 5 times as it is my employer's nominated hotel. The staff were genuinely warm and friendly. The rooms and beds are clean but are awaiting renovations before rebranding as a Crystal Crown. I slept with an eye mask as 3 of the 5 rooms had a light that could not be switched off. If the shower does not work or run cold water, you could use the gym showers on 3rd floor. Be careful of the short flight of stairs to the pool as it is a death trap! There are many China tourists. Buffet breakfast is a decent spread and opens at 6.30am. But the egg station only start at about 7.10am or even after 8am. No hard boiled egg for your nasi lemak! I had to e-mail 5 times before being credited for a double charge on my credit card. I had to show "proof" of the double charge (which should be apparent from their records) and they did not apologise or even reply to my last 3 mails. The locals suggested staying at the many new hotels near the waterfront malls.
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
Located in Downtown Kota Kinabalu within 2 miles (3 km) of Sabah State Mosque, Sabah Oriental Hotel is within a few miles (5 km) of other popular sights such as Likas Stadium. This 3.5-star hotel welcomes guests with 200 rooms and conveniences like a full-service spa, an outdoor pool, and free in-room WiFi. Plaza Wawasan and All Saint's Cathedral are a short walk away.
In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room.
All of Sabah Oriental Hotel's 200 air-conditioned rooms provide coffee makers, free newspapers, and ceiling fans. Guests can expect to find satellite TV and stay connected with free WiFi. Bathrooms offer hair dryers, bathrobes, and slippers. Safes, phones, and desks are other standard amenities.
At Sabah Oriental Hotel, guests enjoy a full-service spa, an outdoor pool, and a fitness center. You can take advantage of free parking, along with a free area shuttle. The 24-hour front desk has staff standing by to help with concierge services and luggage storage. Other amenities at this spa hotel include free WiFi in public areas, conference space, and a business center.
Reviews from Trip Advisor
60% of guests recommend this hotelTotal of 309 reviews