Ease Hotel

3.0 star property

Choose dates to view prices

Photo gallery for Ease Hotel

Property entrance
Family Room, City View | In-room safe, desk, soundproofing, iron/ironing board
Lobby
Family Room, City View | Bathroom | Shower, free toiletries, hair dryer, bidet
Reception

Reviews

6.8 out of 10

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Unit no.7, Block B, Ground Floor, Warisan Square, Kota Kinabalu, Sabah, 88000
  • Place, Kota Kinabalu Esplanade
    โ€ช1 min walkโ€ฌ
  • Place, Centre Point
    โ€ช2 min walkโ€ฌ
  • Place, Imago Shopping Mall
    โ€ช11 min walkโ€ฌ
  • Airport, Kota Kinabalu (BKI-Kota Kinabalu Intl.)
    โ€ช10 min driveโ€ฌ

Room options

Family Room

  • Sleeps 3
  • Free WiFi

Standard Double Room (No View)

  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

Deluxe Room, 1 King Bed

  • City view
  • 237 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Family Room, City View

  • City view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Bed
  • Free WiFi

Standard Queen Bed Room

  • Sleeps 2
  • Free WiFi

Deluxe Family Room

  • Sleeps 3
  • Free WiFi

About the neighborhood

Kota Kinabalu

Located in Downtown Kota Kinabalu, Ease Hotel is next to popular attractions like Anjung Samudera and Kota Kinabalu Esplanade. This 25-room, 3-star hotel welcomes guests with conveniences like free in-room WiFi, concierge services, and dry cleaning/laundry services. Centrally located in Kota Kinabalu, the hotel is connected to a shopping center and also a short walk from Centre Point and Gaya Street Sunday Market.

What's nearby

  • Kota Kinabalu Esplanade - 1 min walk - 0.1 miles
  • Anjung Samudera - 1 min walk - 0.1 miles
  • Centre Point - 2 min walk - 0.1 miles
  • Gaya Street Sunday Market - 11 min walk - 0.6 miles
  • Imago Shopping Mall - 11 min walk - 0.6 miles

Getting around

  • Tanjung Aru Station - 5 min drive
  • Kota Kinabalu Intl. Airport (BKI) - 14 min drive

Restaurants

  • โ€ชKuta Bistro - โ€ฌ2 min walk
  • โ€ชThe Shamrock Irish Bar - โ€ฌ2 min walk
  • โ€ชStarbucks - โ€ฌ3 min walk
  • โ€ชToscani's Italian Restaurant - โ€ฌ3 min walk
  • โ€ชWanyan Rooftop Cafรฉ - โ€ฌ2 min walk

About this property

Ease Hotel

At Ease Hotel, guests have access to free WiFi in public areas. Transportation is made easy with a free bus station shuttle. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, luggage storage, and tours or tickets.
Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers, free toiletries, and bidets. Other standard amenities include coffee makers, safes, and phones.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free bus station shuttle

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Visual alarms in hallways

More

  • 5 floors
  • Designated smoking areas

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MYR 30.00
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Cash deposit: MYR 100.00 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in fee: MYR 30.00 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher and a smoke detector
  • Check-in: 2 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Ease Hotel Kota Kinabalu
Ease Hotel
Ease Kota Kinabalu
Ease Hotel Sdn Bhd Kota Kinabalu, Sabah
Ease Hotel Hotel
Ease Hotel Kota Kinabalu
Ease Hotel Hotel Kota Kinabalu

Frequently asked questions

What's there to do around Ease Hotel?

This hotel is situated in Downtown Kota Kinabalu, just steps from Kota Kinabalu Esplanade and Warisan Square, and within a short walk of Centre Point. You'll also find Imago Shopping Mall and KK Plaza less than a mile away.

How much does it cost to stay at Ease Hotel?

As of Jun 3, 2026, prices found for a 1-night stay for 2 adults at Ease Hotel on Jun 7, 2026 start from $26, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Ease Hotel?

No, this hotel doesn't offer parking.

Is there a spa available at Ease Hotel?

Spa services at the hotel include massages.

Does Ease Hotel feature a casino on the premises?

No, Ease Hotel doesn't have a casino.

Is there an indoor pool at Ease Hotel?

No, there is no indoor pool at this hotel.

Is Ease Hotel a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like massages plus some guestrooms include a city view and free WiFi.

Does Ease Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does Ease Hotel have a restaurant with a breakfast menu?

No, Ease Hotel doesn't have a restaurant that serves breakfast.

Does Ease Hotel allow pets to stay free of charge?

No, pets and service animals aren't allowed at Ease Hotel.

Does Ease Hotel have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Ease Hotel?

The closest major airport to Ease Hotel is Kota Kinabalu Intl. Airport (BKI), which is 5.1 mi away (14 minutes by car).

Are there rooms with balconies that I can book at Ease Hotel?

No, you won't find guestrooms with balconies at Ease Hotel.

Ease Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 11 out of 69 reviews
Rating 8 - Good. 22 out of 69 reviews
Rating 6 - Okay. 22 out of 69 reviews
Rating 4 - Poor. 9 out of 69 reviews
Rating 2 - Terrible. 5 out of 69 reviews

7.0/10

Cleanliness

7.2/10

Staff & service

10/10

Amenities

6.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Mohd Khairul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
overall is good, nothing to complain
Stayed 1 night in Sep 2022
Verified

4/10 Poor

Antelio

Disliked: Staff & service, property conditions & facilities, room comfort

Bagno da rivedere

Posizione buona, ma struttura un poโ€™ fatiscente, bagno con doccia praticamente sopra al Wc, bagno non dei migliori (anzi). Sicuramente con poco piรน in questa zona, si puรฒ scegliere di meglio. Le pulizie vengono fatte solo sรฉ richieste e pagate a parte.
Stayed 2 nights in Aug 2025
Verified

6/10 Okay

Masami

Disliked: Cleanliness, room comfort

้ƒจๅฑ‹ใฎใƒกใƒณใƒ†ใƒŠใƒณใ‚นใฎ็ฎก็†ใ‚’ๅŽณใ—ใใ—ใฆๆฌฒใ—ใ„ใ€‚

2ๆณŠใ—ใŸใŒๅฝ“ๆ—ฅใ‚ทใƒฃใƒฏใƒผใ‹ใ‚‰ๆฐดๆผใ‚ŒใŒใ‚ใ‚Š้›ป่ฉฑใ—ใฆ็›ดใ—ใฆใ‚‚ใ‚‰ใฃใŸใ€‚็ฟŒๆ—ฅๆธ…ๆŽƒใฏ็ถบ้บ—ใง่‰ฏใ‹ใฃใŸใŒๆญฏใƒ–ใƒฉใ‚ทใ‚ปใƒƒใƒˆใŒ็„กใ้›ป่ฉฑใ—ใŸใŒใƒ‡ใƒชใƒใƒชใƒผ็„กใ—ใ€‚ ๅ‰ๆ—ฅใฎใ‚’ไฝฟ็”จใ—ใŸใ€‚
Stayed 2 nights in Feb 2019
Verified

4/10 Poor

Verified traveler

Disliked: Room comfort

์œ„์น˜๋Š” ์ข‹์ง€๋งŒ ๋ฉฐ์น  ๋ฌต๊ธฐ์—” ๋ณ„๋กœ

๋น„ํ–‰๊ธฐ ๊ธฐ๋‹ค๋ฆฌ๋ฉฐ ๋ฐ˜์ผ๋งŒ ๋ฌต์—ˆ์–ด์š”. ์œ„์น˜๋Š” ์ข‹์ง€๋งŒ ๊ทธ๋งŒํผ ์‹œ๋„๋Ÿฌ์›Œ์š”. ์ฐฝ ์žˆ๋Š” ๋ฐฉ์ด์—ˆ์ง€๋งŒ ์‹ค๋‚ด๊ฐ€ ๋ˆ…๋ˆ…ํ•˜๊ณ  ๋ƒ„์ƒˆ๊ฐ€ ๋‚ฌ์Šต๋‹ˆ๋‹ค. ์นจ๋Œ€์‹œํŠธ ์˜ค์—ผ ์‹œ ๋ฒŒ๊ธˆ์„ ๋‚ด๋Š”๋ฐ ๋“ค์–ด๊ฐ€์ž๋งˆ์ž ์˜ค์—ผ๋œ ์‹œํŠธ๊ฐ€ ์žˆ์–ด์„œ ์ดฌ์˜ํ•ด์„œ ๋ฐ”๋กœ ๋งํ–ˆ์–ด์š”. ์•ˆ๊ทธ๋Ÿผ ์˜คํ•ด๋ฅผ ์‚ด ๊ฒƒ ๊ฐ™์•„ ๋“ค์–ด๊ฐ€์ž๋งˆ์ž ๊ผผ๊ผผํžˆ ํ™•์ธํ–ˆ์–ด์š”. ์ž ๊น ๋จธ๋ฌด๋Š” ๊ฑฐ๋ผ๋„ ์ฐจ์žˆ๋Š” ๋ฐฉ์œผ๋กœ ํ•˜์‹œ๊ธธ
Stayed 1 night in Sep 2018
Verified

2/10 Terrible

Verified traveler

Bathroom flooded. Very digusting.
Stayed 1 night in Aug 2018
Verified

6/10 Okay

kiko

Disliked: Property conditions & facilities, room comfort

ํ‚ค๋‚˜๋ฐœ๋ฃจ ๋น„ํ–‰๊ธฐ ํŽธ์ด ์‹œ๊ฐ„์ด ์• ๋งคํ•ด์„œ ์–ด์ฉ”์ˆ˜์—†์ด ๊ทธ๋ƒฅ ์ถœ๊ตญ ์ „์— ๋จธ๋ฌด๋Š”๊ณณ?..

๋งˆ์ง€๋ง‰๋‚  ๊ณตํ•ญ์— ๊ฐ€๊ธฐ์ „์— ์ €๋… 9์‹œ ์ •๋„ ๊นŒ์ง€ ๋จธ๋ฌผ๋Ÿฌ์„œ ์‰ฌ๋‹ค ๊ฐ”์–ด์š”~ ๊ตฌ๋ƒฅ ์‹ผ๋ง›์— ์ž ๊น ์‰ฌ๊ธฐ์— ์ข‹์•„์š” ์• ์ดˆ์— ๊ทธ๋Ÿฐ์šฉ๋„๋กœ ๋งŒ๋“ค์–ด์ง„๊ณณ ๊ฐ™๊ตฌ์š”
Stayed 1 night in Jun 2018
Verified

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Hotel has a musky wet stench and wifi is bad.
Verified

6/10 Okay

Verified traveler

Liked: Room comfort
Disliked: Property conditions & facilities
Hot water did not work. The wifi did not work. It was a good hotel to rest for a day but not to stay for long.
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location is excellent.

All the staff members in the hotel are really very helpful and supporting. We enjoyed our 33-day stay very much. Would like to say plenty "Terima kasih" once again to them. Located in the center of the city. Very convenient to find various eating places, shops, and other enjoyable places. Thank you for the free drive to the airport.
Stayed 28 nights in Jan 2018
Verified

8/10 Good

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities

Weird but ok

Bit of a weird one but absolutely fine at the same time. Definitely good location. 1. Didnโ€™t realise no view meant no window 2. They take a 50RM deposit - only for the case you bleed in the bed (wonder what happened there isnโ€™t he past) 3. Was given a free ride to the bus station which was nice.
Stayed 2 nights in Jan 2018
Verified

8/10 Good

Verified traveler

Liked: Staff & service

่ฆชๅˆ‡ใชใ‚นใ‚ฟใƒƒใƒ•

ใ‚นใ‚ฟใƒƒใƒ•ใฏใจใฆใ‚‚่ฆชๅˆ‡ใงใ‚ˆใ‹ใฃใŸใงใ™ใ€‚ใ‚ฟใ‚ฏใ‚ทใƒผใ‚‚ๅฎ‰ใใ™ใใซๆ‰‹้…ใ—ใฆใใ‚Œใพใ—ใŸใ€‚ ใŸใ ๆฎ‹ๅฟตใ ใฃใŸใฎใŒใ€ใ‚ทใƒฃใƒฏใƒผใŒ๏ผ‘ๆ—ฅ็›ฎใฏๆฐดใงใ€๏ผ’ๆ—ฅ็›ฎใฏใ€็”Ÿใฌใ‚‹ใ„ใŒใ‚“ใ˜ใงใ—ใŸใ€‚็งใŒใ†ใฃใ‹ใ‚Šใ—ใฆใ„ใฆ็ช“ใฎใชใ„้ƒจๅฑ‹ใ‚’ไบˆ็ด„ใ—ใฆใ—ใพใ„ใ‹ใชใ‚Š้–‰ๅกžๆ„ŸใŒใ‚ใ‚Šใพใ—ใŸใ€‚ไบˆ็ด„ๆ™‚ใซใฏ็ช“ใฎๆœ‰็„กใ‚’็ขบ่ชใ—ใฆใใ ใ•ใ„ใ€‚ ใƒญใ‚ฑใƒผใ‚ทใƒงใƒณใฏใ€ใฉใฎๅ ดๆ‰€ใซใ„ใใฎใซใ‚‚ๆœ€้ซ˜ใงใ—ใŸ๏ผ๏ผ
Stayed 2 nights in Dec 2017
Verified

2/10 Terrible

moon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

๋ณ„๋กœ์ž„ ํ›„์กŒ์Œ

์•„์ฃผ ๋ณ„๋กœ์ž„ ํ™”์žฅ์‹ค ์„ธ๋ฉด๋Œ€๋Š” ๋ง‰ํ˜€์žˆ๊ณ  ์˜จ์ˆ˜๊ธฐ๋Š” ์•Œ์ˆ˜์—†๋Š” ๊ต‰์Œ์„๋‚ด๊ณ  ์ „์ฒด์ ์œผ๋กœ ํ›„์ง
Stayed 1 night in Nov 2017
Verified

4/10 Poor

Jan

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Get what u pay for

The hotel staff where great but the hotel is tired and musty. Windows don't open only stayed one night not 3 as booked.
Stayed 3 nights in Jul 2017
Verified

8/10 Good

toh

Liked: Cleanliness, staff & service, room comfort

friendly staff

location good.but lift to the rooms very odd
Stayed 2 nights in Jul 2017
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

์ €๋ ดํ•œ ๊ฐ€๊ฒฉ์œผ๋กœ ํ•˜๋ฃจ๋ฐค ์ง€๋‚ด๊ธฐ ์ข‹์€ ํ˜ธํ…”

๋‚ด๊ฐ€ ๋ฐฉ๋ฌธํ–ˆ์„๋•Œ ์šด์ด ์—†๊ฒŒ๋„ ์—˜๋ ˆ๋ฒ ์ดํ„ฐ๊ฐ€ ์ž‘๋™ํ•˜์ง€ ์•Š์•„์„œ ์ง ์˜ฎ๊ธธ๋•Œ ๊ณ ์ƒํ–ˆ์Œ. ๋กœ๋น„์™€ ๊ฐ์‹ค์ด ํ•œ ๊ฑด๋ฌผ์— ์žˆ์ง€๋งŒ ์ถœ์ž…๊ตฌ๊ฐ€ ๋‹ฌ๋ผ์„œ ๋ณด์•ˆ์— ์ทจ์•ฝํ•จ. ์‹ธ๊ฒŒ ๋ฌต์„๋งŒํ•œ 3์„ฑ๊ธ‰ ํ˜ธํ…”.
Stayed 1 night in May 2017
Verified

10/10 Excellent

JUWON

Liked: Cleanliness, staff & service, property conditions & facilities

ใ…Žใ…Ž

์žฅ์†Œ๊ฐ€ ์กฐ๊ธˆ ๋ฌด์„ญ๋„ค์š” ใ… .ใ…œ... ์œ„ํ—˜ํ•œ ์ ์€ ์—†์—ˆ์ง€๋งŒ ๋ฐค์ด ๋˜๋ฉด ์ฃผ๋ณ€์ด ๋ฌด์„œ์›Œ์š” ใ…Žใ…Ž ๋‹ค๋ฅธ ํ˜ธํ…”๋กœ ๊ฐ€๊ธฐ ์ „์— ์ƒˆ๋ฒฝ ์ฒดํฌ์ธ ํ–ˆ๋Š”๋ฐ ๊ฐ€๊ฒฉ๋Œ€๋น„ ๋งŒ์กฑํ–ˆ์Šต๋‹ˆ๋‹ค ^.^ ์ง๋ณด๊ด€ ์„œ๋น„์Šค๋„ ์ž˜ ์ด์šฉํ•˜์˜€๊ตฌ์š”!
Stayed 1 night in Jun 2017
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service

์ž ์‹œ ๋จธ๋ฌด๋Š” ๊ณณ์œผ๋กœ ์ข‹์Œ

ํ•œ๊ตญ์œผ๋กœ ๋Œ์•„๊ฐ€๊ธฐ ์ „ ์ž ๊น ๋จธ๋ฌด๋Š” ๊ณณ์œผ๋กœ ์˜ˆ์•ฝํ–ˆ์–ด์š”. ์ฃผ๋ณ€์— ํ•„๋ฆฌํ”ผ๋…ธ๋งˆ์ผ“์ด๋‚˜ ์›Œํ„ฐํ”„๋ก ํŠธ ๋“ฑ ๊ฐ€๊นŒ์›Œ์„œ ์ง ๋†“๊ณ  ๊ตฌ๊ฒฝ ํ•˜๋‹ค๊ฐ€ ์ˆ™์†Œ๋กœ ๋Œ์•„์™€์„œ ์ƒค์›Œํ•˜๊ณ  ์ž ๊น ์‰ฌ๋‹ค๊ฐ€ ๊ณตํ•ญ์œผ๋กœ ๊ฐ€๋‹ˆ ๋”ฑ์ด์—ˆ์–ด์š”! ์™€๋ฆฌ์‚ฐ์Šคํ€˜์–ด ๋‚ด๋ถ€์— ์ˆ™์†Œ๊ฐ€ ์žˆ์–ด์„œ ๋งˆ์‚ฌ์ง€ ํ•˜์‹ค ๋ถ„๋“ค์€ ํŽธํ•˜์‹ค ๊ฒƒ ๊ฐ™์•„์š”.
Stayed 1 night in Jun 2017
Verified

4/10 Poor

Angry Guest

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

worst experience ever!!!

My honeymoon was turned into a nightmare. We were only informed about the hotel lift being closed for repair after checking in. We asked if the repair will be completed later that day and the hotel receptionist assured us that the problem will be solved asap. We had to carry our big & heavy luggage up the flight of stairs to the 2nd floor which was very frustrating. We climbed up & down the smelly & hot staircase many times to go out for meals, shopping, massage. When we check out, then we are told that the repair work for the lift might take 2 weeks or more. So if you do not want to spoil your vacation, do check on the status of the lift repair before you book your stay.
Verified

6/10 Okay

Verified traveler

Liked: Staff & service

decent hotel

Decent rooms, not the cleanest corridors but broken lift was disappointing. Check if it's fixed already if you don't want to walk up.
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Okay Hotel

Clean, comfortable, close to the waterfront. Wifi was spotty. Overall good hotel.
Verified

10/10 Excellent

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort

Extremely bad Wifi and poor service

Not to be recommended
Verified

6/10 Okay

Verified traveler

Meh

Okay hotel. The woman at the front desk was very attentive. Would not return but that is because the city is just boring.
Verified

8/10 Good

eiza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok tapi penambaikan diperlukan

Kali pertama ke sini..perkhidmatan kaunter ok cuma pelik di mana mereka mgenakan caj denda rm30 jika cadar terkena darah,air minuman/makanan,pen etc sedangkn selama ni sy pergi kebanyakan hotel tidak akan kenakan denda sebegini kerana ianya masalah2 spt terkena darah@pen@makanan tu merupakn kejadian yg sukar dijangka jika terkena di cadar tempat tidur. Tidak adil jika mereka mengenakn denda spt itu kepada pelanggan sedangkn pelanggan mbayar prkhidmatan menginap dgn harga rm100++ dn segala kotoran tu tngungjwp hotel utk bersihknnya.Bukannya pelanggan itu mengambil hak milik hotel spy cawan sudu etc. jika itu hotel boleh kenakan denda jika sebarang kehilangan barang dlm bilik hotel. Memang meragukan mngenai denda rm30,adakah mereka tidak menukarkan cadar katil ini setiap kali tukar pelanggan baru yg checkin sehingga perlu mewujudkn denda gni bg mjimatkn kos?jd tanda tanya. Password wifi tu buat la note besar2 letak kat bilik hotel,spy pelanggan xpyh nak tgk passowd kat telefon bilik hotel,tulisan kecil dn hnya nombor d letak sna. keramahan staff pelanggan hotel bagus,bilik selesa aircond sejuk,lif bagus. Namun refill sabun etc pun tidak di sediakn complete sedangkan sy checkin dlm 5pm da,byk masa bole mgemas slps pelanggan lama checkOut pd 12pm dn tpaksa call housekeeping utk check blik,baru mereka isi.harap buat penambahbaikan.
Verified

6/10 Okay

Charlie

Disliked: Property conditions & facilities

Good location

They took my deposit and held my luggage then tried to say I didn't have a reservation. The employee who did this was new and misplaced my ticket. We worked it out but was frustrating.
Verified

6/10 Okay

kok Ping

Liked: Cleanliness, room comfort

Smelly Corridor

Actually we book 2 rooms, however one of the room has a bathroom problem, the piping is no good thus always have a smell. However the other room the bathroom is ok. The corridor really smell, I think the carpet is too old, if not the location and room are ok.