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Crystal Hill R

3.0 star property
Lodge in Ranau with a sauna and a 24-hour front desk

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Photo gallery for Crystal Hill R

Enjoy breathtaking views of the lush valley from this property's expansive outdoor space.
Two beds with brown headboards and beige bedding, a nightstand with a lamp and telephone, and a tiled floor.
Welcome to Crystal Hill, where guests can check in at the central reception desk, featuring a clock above, and enjoy the tranquil atmosphere.
Enjoy a game of pool with a mountain view.
Enjoy expansive mountain views from the dining area with large windows and a stylishly designed space.

Reviews

5.8 out of 10

Popular amenities

  • Breakfast available
  • Room service
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Parking included

Explore the area

Map
Kg. Kundasang, Ranau, Sabah, 89308
  • Kundasang War Memorial
    ‪3 min drive‬
  • Mount Kinabalu Park Entrance
    ‪7 min drive‬
  • Sosodikon Hill Kundasang
    ‪9 min drive‬

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Room options

View all photos for Standard Room

Standard Room | View from room

Standard Room

  • 260 sq ft
  • Mountain view
  • Sleeps 5
  • 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room | Desk, soundproofing, iron/ironing board, rollaway beds

Deluxe Room

  • 260 sq ft
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Panoramic Room (Honeymoon)

Panoramic Room (Honeymoon) | Desk, soundproofing, iron/ironing board, rollaway beds

Panoramic Room (Honeymoon)

  • 258 sq ft
  • Mountain view
  • Sleeps 5
  • 1 King Bed

View all photos for Superior Room

Superior Room | Desk, soundproofing, iron/ironing board, rollaway beds

Superior Room

  • 260 sq ft
  • Mountain view
  • Sleeps 5
  • 1 Queen Bed and 1 Twin Bed

About the neighborhood

Ranau

Crystal Hill R is located 1.2 mi (2 km) from Kundasang War Memorial and within a 10-minute drive of Mount Kinabalu National Park. This 3-star lodge has 32 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and free self parking.
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What's nearby

  • Kundasang War Memorial - 3 min drive - 1.1 miles
  • Mount Kinabalu Park Entrance - 7 min drive - 4.8 miles
  • Sosodikon Hill Kundasang - 9 min drive - 3.9 miles
  • Desa Cattle Dairy Farm - 11 min drive - 4.6 miles
  • Mount Kinabalu Golf Club - 13 min drive - 6.1 miles

Getting around

  • Kota Kinabalu Intl. Airport (BKI) - 133 min drive

Restaurants

  • ‪Desa Cafe - ‬11 min drive
  • ‪Anooh Coffee - ‬5 min drive
  • ‪Puncak Restaurant - ‬4 min drive
  • ‪KFC - ‬4 min drive
  • ‪Intan's Restaurant & Cafe Kundasang - ‬3 min drive

About this property

Crystal Hill R

Lodge in Ranau with a sauna and a 24-hour front desk
Guests of Crystal Hill R enjoy a sauna, free WiFi in public areas, and meeting rooms. There's free parking and an airport shuttle for a fee. The front desk is staffed 24/7 to help with dry cleaning/laundry, luggage storage, and concierge services. Additional amenities include a business center, an arcade/game room, and laundry facilities.
Guests can stay connected with free WiFi. Bathrooms offer free toiletries and bidets. Other amenities include balconies, coffee makers, and desks.
Recreational amenities at the lodge include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

Chinese (Mandarin), English, French, Malay

Similar properties

Relax in this serene outdoor space, surrounded by lush greenery and distant hills, with comfortable seating for dining or socializing.

Nabalu Kundasang Lodge

  • Parking included
  • Free WiFi
  • Restaurant
  • Business services
7.4 out of 10, Good, 71 reviews
Nabalu Kundasang Lodge

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:00 AM for a fee: MYR 12.90 for adults and MYR 12.90 for children
  • A restaurant

Restaurants on site

  • Crystal Cafe

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Sauna

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Grocery/convenience store
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Children and extra beds

  • Rollaway/extra beds are available

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately MYR 12.90 for adults and MYR 12.90 for children
  • Rollaway beds are available for an additional fee

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts cash.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.

Property is also known as

Crystal Hill R Lodge Ranau
Crystal Hill R Ranau
Crystal Hill R Ranau, Sabah
Crystal Hill R Lodge
Crystal Hill R Ranau
Crystal Hill R Lodge Ranau

Frequently asked questions

Is a free cancellation option available at Crystal Hill R?

Crystal Hill R offers free cancellation on select room rates. To learn more, review the cancellation policy on our site.

What is there to do close to Crystal Hill R?

This lodge is located in Ranau, close to Sosodikon Hill Kundasang, Desa Cattle Dairy Farm, and Mount Kinabalu Park Entrance. You'll also find Mount Kinabalu National Park and Kundasang War Memorial within a short drive.

Will I be able to park at Crystal Hill R?

Yes, self parking is offered for free at the lodge.

Does Crystal Hill R feature a casino at the property?

No, Crystal Hill R doesn't have a casino.

Will I find an indoor pool at Crystal Hill R?

No, there is no indoor pool at this lodge.

Is Crystal Hill R good for couples?

Couples staying at this lodge will appreciate amenities like a restaurant and wedding services plus some guestrooms include mountain views.

Does Crystal Hill R have a hot tub?

No, but guests can enjoy a sauna at this lodge.

Does Crystal Hill R feature a restaurant that includes a breakfast menu?

Yes, Crystal Hill R serves a cooked-to-order breakfast for a surcharge each morning at Crystal Cafe.

Does Crystal Hill R have connecting rooms?

No, there aren't connecting guestrooms at this lodge.

Can I book a room with a balcony at Crystal Hill R?

Yes, every guestroom at Crystal Hill R comes with a balcony with some featuring mountain views.

Does Crystal Hill R have a wedding venue on site?

There are wedding services available at Crystal Hill R if that's in your vacation plans.

Crystal Hill R Reviews

Reviews

5.8
Rating 10 - Excellent. 16 out of 187 reviews
Rating 8 - Good. 47 out of 187 reviews
Rating 6 - Okay. 54 out of 187 reviews
Rating 4 - Poor. 34 out of 187 reviews
Rating 2 - Terrible. 36 out of 187 reviews

5.2/10

Cleanliness

6.2/10

Staff & service

5.4/10

Amenities

5.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Bong, lundu

Traveled with group
Liked: Staff & service
The view of Mt kundasang is good as expected from the homestay just kinda sad on my 3d2n trip is raining all the way and limited activity.
Stayed 2 nights in Oct 2024

4/10 Poor

Yen Leng

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2023

10/10 Excellent

Imran

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and view
Stayed 1 night in Nov 2022

2/10 Terrible

Chiew Keng

Disliked: Property conditions & facilities
Stayed 1 night in Jun 2022

6/10 Okay

THANGADURAI

Traveled with family
Liked: Room comfort
Disliked: Staff & service

Positive and negative about crystal hill hotel

I've booked 2 days in crystal hill hotel. The first day the TV is not working the hotel towel is not clean as well. There were bugs and some insects in our room and the glasses they provide also not clean. The good point about this hotel is they provide water heater and a wonderful view from our balcony and the heater from our bathroom worked well for the first day.........The second day we actually frustrated and decided to move other place Caz in the morning 6am heater doesn't working and we forced to bath in cold water in the early morning. But we can stay there for the nature and the view. Overall the hotel gave a great experience.
Stayed 2 nights in May 2022

8/10 Good

Cyril Steven Bosuang

Traveled with partner
Liked: Cleanliness, staff & service
The view was superd! Rooms need to be improve. Require cafeteria will be a best solution, because its not near town to buy own food or anything.
Stayed 1 night in Apr 2022

10/10 Excellent

Syarif Bush Luang

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Mar 2022

8/10 Good

TAU

Stayed 1 night in Mar 2022

8/10 Good

EARNA

Stayed 1 night in Feb 2022

6/10 Okay

Chow Chung

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 Stars View with rundown facilities

On 1st night, the first room was rundown. The bed was very bad condition like sleeping on the wire frame, toilet was not clean and without any toilet paper. 3 person checked in a 2xdouble bedroom, but only 2 towels and 2 soap provided. Dirty stain were everywhere on the curtain, bed sheets and wall. Bugs and big fat mosquito is full and biting my kids (at 4am, I had kills more than 15 of them). On 2nd day, asking for change room however was rejected at once due to we already checked in on the room, cannot be changed. After much discussion, finally they changed us to next room which is much better in condition. Self prepared mosquito repellence and expected same soap quantity. Can sleep better. Despite of the room condition, the view is outstanding 5 stars. You have180 degree view of Mount Kinabalu and Kundasang town.
Stayed 2 nights in Apr 2021

2/10 Terrible

Hyerolyn jecqulye

Disliked: Staff & service
View is perfect. but i will not recommend this place if it is for comfort. The house keeping didnt change the bed sheet. They use back the ones customer use before. Room is not like in the picture i saw. Shower also broken. condition 5/10. if u stay for the view definitely recommended
Stayed 1 night in Jul 2020

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
THE ROOM IS a) FILTHY, DIRTY & SMELLY. b) ALL BATHROOMS MOULDY, DAMAGED & FAULTY SHOWER, CRACKED TILES MAY CUT & INJURE PEOPLE c) CROCKROACHES IN ROOMS d) SPIDERS & COBWEBS IN ALL OF THE BOTTOM OF DRESSIMG TABLES, WALLS, EVEN ON FRONT DOOR e) DIRTY, MOULDY & STAINED LINEN, BEDSHEETS, BEDSHEET COVER & PILLOW CASES f) BADLY MAINTAINED WITH DETACHED SKIN OF DRESSING TABLES & WARDROPE WITH SHARP EDGES WHICH MAY INJURE PEOPLE. g) PICTURES OF MISSING SOFA, POTS, TABKE LAMPS AS SHOWN IN BOOKING WEBSITE. h) WE WERE VERY BADLY SHAKEN, SHOCKES & DID NOT SLEPT WELL WITH THESE TERRIBLE CONDITIONS.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Traveled with family
The morning view was fantastic. I really like the location of Crystal Hill.
Stayed 1 night in Feb 2020

2/10 Terrible

jaen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Most horrible stay

This is the most horrible stay so far in my life. the washroom was dirty, moldy; the curtain and the sofa cushion were also moldy. The room was stuffy, no fan was provided, with the windows open, it would be too cold. No slippers were provided in the wet toilet, shower head was not functioning well. We ordered breakfast to be available at 7a.m. as we need to rush for the hike, it didn't arrive till 7:15a.m.
Stayed 1 night in Jan 2020

6/10 Okay

Nordin

Traveled with family
Liked: Staff & service, room comfort
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness, room comfort
Stayed 1 night in Dec 2019

2/10 Terrible

Amin, Brunei

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Location is good. But lack facilities and amenities.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service
Beautiful view but too many mosquito in the room
Stayed 1 night in Nov 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

4/10 Poor

Mimik

Traveled with partner, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bilik yg kami dapat ok. Cuma kebersihan bilik x ok. Tambahan nak buat air panas pun x dpt. Apabila ptg ada panas sedikit. Kipas mmg x ada. Malam mmg sejuk giler. Selimut n cadar x bersih. Staff ok. Pemandangan mmg cantik.. Cuma kena hati2.terutama faktor keselamatan keluarga Dan juga barang-barangan yg dibawa. X tahu nak taip apa lagi. Sesiapa yg nak menginap d sini blh tgk review org lain jugak ya. Tq. 🙃
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
need to upgrade...
Stayed 1 night in Sep 2019

2/10 Terrible

csy

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
dirty ,dirty and dirty
Stayed 1 night in Aug 2019

6/10 Okay

Bon

Disliked: Property conditions & facilities
Muslim friendly
Stayed 1 night in Aug 2019

2/10 Terrible

Kellie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
super lousy hotel ever！！！cleanliness fail.service fail.everything sucks.i check out after 10 mins n go stay at other hotel
Stayed 1 night in Jun 2019

4/10 Poor

Ali Anwar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Too Far Away from the Main Road

The hotel located quite a distant away from the main road. We have to drive 1km plus on dirt road. The condition of the hotel is poor and have poor sound proof system. No restaurant,..and it require us to travel to get our meals.
Stayed 1 night in Aug 2019