I was surprised that I could NOT control the air. The hotel is set up on a system that only functions in heat or cool mode. It was still in "heat" mode, but I wanted my room to be cool as I am going through menopause. They didn't even have a fan that they could offer me. That was hugely disappointing considering I was staying at a more pricey hotel.
The hotel is excellent. Service and staff are courteous, prices are reasonable. But room service, which is the cornerstone of a hotel, is lackluster. Three times after the room service there was hair and debris left all over the ground. Also the amenities inside the rooms are very rundown. Finally, the SPA which is the main attraction is very cheap and working on limited capacity. Increase the price and increase the quality!
The stuff Noora, ceeran, Rim ,Turkiey all were awesome 👏 appreciate all your help efforts and friendly professional service you all did to us great job 👏
We stay 13 days staff are professional very friendly Reception Geyran and other staff Guest service Noora and other lady I think name is Irish all they worked very nice and cooperate with guest very helpful even bell caption he is well trained and polite so I definitely offer this hotel with well trained staff to everyone thank you so much Paul &Bsnafsheh
Great front staff! We got an upgrade and were offered another one by Elif!
It was very quiet and welcoming place that I would recommend everyone to give a try if you are looking for a place in Antalya...
SPA is very wonderfull :) Location is very near downtown and nearly sea. Landscape is beatiful. Hotel has comfortable rooms. Personel was warm.
Konyaalti Beach is within a 5-minute walk of Crowne Plaza Hotel Antalya, an IHG Hotel while other popular sites like Konyaalti Beach Park are within a few miles (5 km). This 194-room, 5-star hotel welcomes guests with 2 restaurants, a full-service spa, and an outdoor pool.
This hotel is home to 2 onsite restaurants, perfect for a quick bite to eat. Order from 24-hour room service to satisfy your hunger without leaving your room. For your convenience, a buffet breakfast is served for a fee on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
Guests can expect free WiFi and 32-inch LCD TVs with satellite channels. Beds sport pillow menus and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other amenities include minibars, coffee makers, and safes.
At Crowne Plaza Hotel Antalya, an IHG Hotel, guests enjoy a full-service spa, an indoor pool, and an outdoor pool. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for EUR 90 per vehicle roundtrip. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, luggage storage, and tours or tickets. Other amenities at this beach hotel include a children's pool, a gym, and a sauna.
I was surprised that I could NOT control the air. The hotel is set up on a system that only functions in heat or cool mode. It was still in "heat" mode, but I wanted my room to be cool as I am going through menopause. They didn't even have a fan that they could offer me. That was hugely disappointing considering I was staying at a more pricey hotel.
The hotel is excellent. Service and staff are courteous, prices are reasonable. But room service, which is the cornerstone of a hotel, is lackluster. Three times after the room service there was hair and debris left all over the ground. Also the amenities inside the rooms are very rundown. Finally, the SPA which is the main attraction is very cheap and working on limited capacity. Increase the price and increase the quality!
Dear Abbas-Orbitz, Thank you very much for your honest feedback. We are deeply sorry to read about your disappointment in your accommodation. At our Hotel, we value our guest’s feedback and that helps us to improve our service. We are also continuously training all our staff. Your feedback was addressed to our executive team and we are working very hard to take immediate precautions to make sure all of our guests are very happy. Please rest assured that we took our notes respectively about all of your comments and will be most careful to evaluate the issues you raised to our attention. We are always looking for ways to improve our service, and insights from our guests' experiences really help us keep our focus on what's important. We would be pleased to accommodate you again in the future. Best Regards
The stuff Noora, ceeran, Rim ,Turkiey all were awesome 👏 appreciate all your help efforts and friendly professional service you all did to us great job 👏
Dear Banafsheh , Firstly we wish you a good day from Crowne Plaza Antalya Family. Thank you very much for your wonderful comments about us. We are very happy to learn that you have a pleasant time during your stay and that you are satisfied with our services. The main goal of all our teammates, especially our management, is to analyze the needs and expectations of our guests correctly and to continuously improve our service quality, to ensure guest satisfaction and to make them permanent. We state that your support is very important to us, we will be happy to welcome you back at our hotel as soon as possible. Best Regards, Crowne Plaza Antalya
We stay 13 days staff are professional very friendly Reception Geyran and other staff Guest service Noora and other lady I think name is Irish all they worked very nice and cooperate with guest very helpful even bell caption he is well trained and polite so I definitely offer this hotel with well trained staff to everyone thank you so much Paul &Bsnafsheh
Dear Paul, Firstly we wish you a good day from Crowne Plaza Antalya Family. Thank you very much for your wonderful comments about us. We are very happy to learn that you have a pleasant time during your stay and that you are satisfied with our services. The main goal of all our teammates, especially our management, is to analyze the needs and expectations of our guests correctly and to continuously improve our service quality, to ensure guest satisfaction and to make them permanent. We state that your support is very important to us, we will be happy to welcome you back at our hotel as soon as possible. Best Regards, Crowne Plaza Antalya
Thank you for your review and for taking the time to let us know. We are pleased that we could provide you with an exemplary stay with true hospitality. We look forward to welcome you again. Kindest Regards. Crowne Plaza Team
Great front staff! We got an upgrade and were offered another one by Elif!
Dear Sebastian Orbittz, Thank you for your nice comments about your stay in our Hotel. We always share both "good" and "bad" comments with our staff because your reviews help us to develop and improve our Hotel. We hope to see you again in Crowne Plaza Antalya.
It was very quiet and welcoming place that I would recommend everyone to give a try if you are looking for a place in Antalya...
SPA is very wonderfull :) Location is very near downtown and nearly sea. Landscape is beatiful. Hotel has comfortable rooms. Personel was warm.
Dear Jaye,Thank you for taking the time to tell us about your experience at Crowne Plaza ANTALYA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future .Best Regards,Crowne Plaza Team