This hotel is a construction site. After 24 hrs of travel from US to Kolkata with family, I was looking forward to a good rest at the hotel but to my surprise we were woken up with a large banging noise of sledge hammer. After complaining it to the hotel staff, they were trying to find excuses and were telling me that we started the work only after 9:00 am, that cannot be an excuse for a hotel claiming to be a 4 star rated hotel. My room was changed to a further room away from the repair zone on the same floor but that didn't reduce the sledge hammer noise. Our problems didn't end there, later in the day around 3:00 PM power was turned off for some maintenance work that also caused water supply in bathroom to go off. Hotel staff told us that it will take 45 min for the power to come back and there is no power backup available. Clearly they were doing some maintenance/repair work in the middle of the day without providing any prior information about it to guests. We were forced to leave the hotel and had to spend most of our afternoon and evening out on the street. My suggestion will be book this hotel at your own risk.
Located in Park Street, Aauris is a leisurely stroll from popular sights such as ISKCON Kolkata, Sri Sri Radha Govind Temple and Missionaries of Charity's Mother House. This 56-room, 4.5-star hotel has 4 restaurants along with conveniences like a full-service spa and free in-room WiFi.
This hotel is home to 4 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/cafe. Start each morning with buffet breakfast, available for a fee from 7:00 AM to 10:00 AM.
Guests can expect free WiFi and 40-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Other amenities include minibars, coffee makers, and free newspapers.
Guests of Aauris enjoy features like a full-service spa, free WiFi in public areas, and conference space. You can take advantage of free valet parking, along with an airport shuttle (available 24 hours) for INR 1500.00 per vehicle roundtrip. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this luxury hotel include a business center, free newspapers, and laundry facilities.
This hotel is a construction site. After 24 hrs of travel from US to Kolkata with family, I was looking forward to a good rest at the hotel but to my surprise we were woken up with a large banging noise of sledge hammer. After complaining it to the hotel staff, they were trying to find excuses and were telling me that we started the work only after 9:00 am, that cannot be an excuse for a hotel claiming to be a 4 star rated hotel. My room was changed to a further room away from the repair zone on the same floor but that didn't reduce the sledge hammer noise. Our problems didn't end there, later in the day around 3:00 PM power was turned off for some maintenance work that also caused water supply in bathroom to go off. Hotel staff told us that it will take 45 min for the power to come back and there is no power backup available. Clearly they were doing some maintenance/repair work in the middle of the day without providing any prior information about it to guests. We were forced to leave the hotel and had to spend most of our afternoon and evening out on the street. My suggestion will be book this hotel at your own risk.
Dear Guest, Greetings from Aauris Kolkata! We are delighted to know that you were highly impressed by the services provided at every level, which made your stay so comfortable. Please accept our heartfelt gratitude and looking forward to welcome you again with pride.