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Recent guest reviews

This hotel is a construction site. After 24 hrs of travel from US to Kolkata with family, I was looking forward to a good rest at the hotel but to my surprise we were woken up with a large banging noise of sledge hammer. After complaining it to the hotel staff, they were trying to find excuses and were telling me that we started the work only after 9:00 am, that cannot be an excuse for a hotel claiming to be a 4 star rated hotel. My room was changed to a further room away from the repair zone on the same floor but that didn't reduce the sledge hammer noise. Our problems didn't end there, later in the day around 3:00 PM power was turned off for some maintenance work that also caused water supply in bathroom to go off. Hotel staff told us that it will take 45 min for the power to come back and there is no power backup available. Clearly they were doing some maintenance/repair work in the middle of the day without providing any prior information about it to guests. We were forced to leave the hotel and had to spend most of our afternoon and evening out on the street. My suggestion will be book this hotel at your own risk.

4 Robinson Street Kolkata West Bengal

Hotel highlights

  • Close to Victoria Memorial
  • Free WiFi in rooms and public areas
  • Free valet and self parking
  • Onsite dining

Located in Park Street within a short walk of Missionaries of Charity's Mother House, Aauris is within a mile (2 km) of other popular sights such as Birla Planetarium. This 4.5-star hotel welcomes guests with 60 rooms and conveniences like a full-service spa, an outdoor pool, and free in-room WiFi.


Dining

There are multiple options for onsite dining with 4 restaurants, including Scarlet, which specializes in international cuisine. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. Start your day off with breakfast, available for a fee.


Rooms

The 60 rooms are air-conditioned and have an array of amenities, including minibars, coffee makers, and free newspapers. Guests can expect free WiFi and 40-inch flat-screen TVs with cable channels. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Free bottled water, safes, and phones are also standard.


Property features

Aauris features a full-service spa, a nightclub, and an outdoor pool. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for INR 1500.00 per vehicle roundtrip. Multilingual staff at the 24-hour front desk can assist with tours or tickets, dry cleaning/laundry, and luggage storage. Other amenities at this luxury hotel include a fitness center, a rooftop terrace, and free WiFi in public areas.

Room options

Guest reviews for Aauris

Everyone (2)
4
Everyone

By on May 27, 2019

Review comment responded on May 31, 2019

Dear Guest, Greetings from Aauris Kolkata! We are delighted to know that you were highly impressed by the services provided at every level, which made your stay so comfortable. Please accept our heartfelt gratitude and looking forward to welcome you again with pride.

1

this is a construction site not a hotel

Everyone

This hotel is a construction site. After 24 hrs of travel from US to Kolkata with family, I was looking forward to a good rest at the hotel but to my surprise we were woken up with a large banging noise of sledge hammer. After complaining it to the hotel staff, they were trying to find excuses and were telling me that we started the work only after 9:00 am, that cannot be an excuse for a hotel claiming to be a 4 star rated hotel. My room was changed to a further room away from the repair zone on the same floor but that didn't reduce the sledge hammer noise. Our problems didn't end there, later in the day around 3:00 PM power was turned off for some maintenance work that also caused water supply in bathroom to go off. Hotel staff told us that it will take 45 min for the power to come back and there is no power backup available. Clearly they were doing some maintenance/repair work in the middle of the day without providing any prior information about it to guests. We were forced to leave the hotel and had to spend most of our afternoon and evening out on the street. My suggestion will be book this hotel at your own risk.

By on Jul 25, 2016

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