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Paradise Island Estate

Property class: 4.5

Choose dates to view prices

Photo gallery for Paradise Island Estate

A two-story house with a swimming pool, balconies, and outdoor seating.
A bathtub with a view of the ocean and palm trees through large windows.
A bedroom with a large window, a bed, a nightstand, and a lamp.
A spacious wooden interior with a dining area featuring a table with fruits and a decorative tablecloth.
A hotel room with a large bed, a television, and a balcony with a view of the landscape.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Free airport shuttle
  • Kitchen
  • Dryer
  • Parking included

Explore the area

View in a map
74/82 Moo 5, T. Bophut, Choeng Mon Beach, Koh Samui, Surat Thani, 84320
  • Place, Mini Golf International
    ‪3 min walk‬
  • Place, Choeng Mon Beach
    ‪12 min walk‬
  • Place, Wat Plai Laem
    ‪3 min drive‬
  • Airport, Samui Intl. Airport (USM)
    ‪8 min drive‬

Room options

View all photos for Honeymoon Suite

A room with a bed, red walls, a decorative wall piece, and two bedside lamps.

Honeymoon Suite

  • Garden view
  • 797 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for 2 Bedroom Private Pool Villa

A room with a bed, a television, a wicker chair, and a view of the outdoors.

2 Bedroom Private Pool Villa

  • Garden view
  • 2153 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

View all photos for Luxury Villa, 3 Bedrooms, Private Pool, Partial Ocean View

A pool area with a wooden deck, lounge chairs, and a large decorative pot.

Luxury Villa, 3 Bedrooms, Private Pool, Partial Ocean View

  • Partial ocean view
  • 3197 sq ft
  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds and 4 Twin Bunk Beds
  • Free WiFi

View all photos for Presidential Villa, 4 Bedrooms, Non Smoking, Private Pool

A spacious bedroom with a large bed, wooden beams, a view of the landscape, and a balcony.

Presidential Villa, 4 Bedrooms, Non Smoking, Private Pool

  • Ocean view
  • 5500 sq ft
  • 4 bedrooms
  • Sleeps 10
  • 4 King Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Royal Pool Suite Cottage

A house with a red tiled roof, a porch with chairs and a table, and a garden with various plants.

Royal Pool Suite Cottage

  • 797 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for 3 Bedroom Private Pool Villa

A dining area with a pool view, wooden furniture, and a table set for a meal.

3 Bedroom Private Pool Villa

  • Partial sea view
  • 3000 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds
  • Free WiFi

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Conrad Koh Samui

Koh Samui
  • Pool
  • Spa
  • Parking included
  • Free WiFi
9.2 out of 10, Wonderful, 282 reviews
$618 nightly
The price is $667
Sep 7 - Sep 8
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About the neighborhood

Koh Samui

Choeng Mon Beach is a short stroll from Paradise Island Estate, and other popular attractions like Chaweng Beach are within a few miles (5 km). This 15-room, 4.5-star villa welcomes guests with 5 outdoor pools, a restaurant, and free in-room WiFi.
View more Villas in Koh SamuiOpens in a new window

What's nearby

  • Mini Golf International - 3 min walk - 0.2 miles
  • Choeng Mon Beach - 12 min walk - 0.7 miles
  • Samui Football Golf - 3 min drive - 1.0 mile
  • Wat Plai Laem - 3 min drive - 1.2 miles
  • Ko Fan Yai Beach - 8 min drive - 1.2 miles

Getting around

  • Samui Intl. Airport (USM) - 11 min drive

Restaurants

  • ‪The Mother Restaurant - ‬7 min walk
  • ‪FishHouse - ‬14 min walk
  • ‪Dao Sushi - ‬4 min walk
  • ‪Sol - ‬10 min walk
  • ‪Nanyuan Noodle - ‬11 min walk

About this property

Entire place

You'll have the entire home to yourself and will only share it with other guests in your party.

Paradise Island Estate

Guests of Paradise Island Estate enjoy 5 outdoor pools, a children's pool, and a gym. Free valet and self parking are available—or if you're not driving, take the free airport shuttle (available 24 hours). The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and securing valuables. Other amenities at this luxury villa include free WiFi in public areas, a hot tub, and a free grocery shopping service.
The 15 soundproofed villas feature kitchens and furnished balconies or patios, and there's space to spread out with dining areas and sitting areas. 80-cm flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Select Comfort beds sport Frette Italian sheets and down comforters, and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and free toiletries. Dryers, private yards, and minibars are also standard.
5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Similar properties

A resort with a central pool, lounge chairs, and a thatched-roof structure.
Holiday Inn Resort Samui Bophut Beach by IHG
Koh Samui
  • Pool
  • Kids pool
  • Waterslide
  • Parking included
9.2 out of 10, Wonderful, 301 reviews
$192 nightly
The price is $207
Sep 13 - Sep 14
Total with taxes and fees
Holiday Inn Resort Samui Bophut Beach by IHG

Property amenities

Beach

  • White sand beach nearby
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach shuttle

Pool/Spa

  • 5 outdoor pools
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Heated pool
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the villa: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free area shuttle
  • Free beach shuttle
  • Free ferry terminal shuttle
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Childcare (surcharge)
  • Children stay free (see details)
  • Children's books
  • Children's pool
  • Children's toys
  • Playground
  • Supervised activities for children (surcharge)

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Griddle
  • Lobster/crab pot
  • Microwave
  • Mixer
  • Rice cooker
  • Spices
  • Stovetop
  • Toaster

Dining

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: THB 400 for adults and THB 400 for children
  • A restaurant
  • Minibar
  • Room service (limited hours)

Bedrooms

  • Down comforter
  • Frette Italian sheets
  • Rollaway/extra bed: THB 2,000 per night
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub or rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • 80-cm flat-screen TV with premium satellite channels
  • Games
  • MP3 dock

Outdoor areas

  • Barbecue grill
  • Furnished balcony/patio
  • Garden
  • Picnic area
  • Terrace
  • Yard

Laundry

  • Dry cleaning/laundry service
  • Dryer
  • Laundry facilities

Work spaces

  • Laptop workspace

Climate control

  • Air conditioning
  • Ceiling fan
  • Heating

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Free bottled water
  • Free daily newspapers
  • Free grocery shopping service
  • Free local calls
  • Golf caddies
  • Grocery/convenience store
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Wedding services

Location highlights

  • In the city center
  • Near a health/beauty spa
  • Near a hospital
  • Near a zoo
  • Near an outlet shopping mall
  • Near the airport
  • Next to a golf course

Things to do

  • 18-hole adjacent golf course
  • Arcade/game room
  • Children's pool
  • Golf caddies
  • Golf carts
  • Golf clubs/equipment
  • Gym
  • Heated pool
  • Pilates classes
  • Pro golf lessons
  • Pro golf shop
  • Scooter/moped rentals
  • Supervised activities for children
  • Yoga classes
  • Bicycle rentals nearby
  • Boat tours nearby
  • Ecotours nearby
  • Fishing nearby
  • Golf lessons nearby
  • Golfing nearby
  • Horseback riding nearby
  • Kayaking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/bodyboarding nearby
  • Water skiing nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Window guards

General

  • 15 units
  • 2 floors
  • 5 buildings
  • Built in 2010
  • Garden
  • Individual decor
  • Individual furnishings
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the ferry terminal and airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
At check-in, guests must provide a record of full COVID-19 vaccination
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for THB 2000.0 per night
  • Cribs/infant beds are available for THB 1000.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately THB 400 for adults and THB 400 for children
  • Crib (infant bed) fee: THB 1000.0 per night
  • Rollaway bed fee: THB 2000.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
  • Check-in: 2:00 PM—-midnight
  • Check-out: 11 AM
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available 24 hours). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include window guards.
  • The property is professionally cleaned.
  • At check-in, guests must provide a record of full COVID-19 vaccination.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for golf tee times and massage services. Contact the villa at the phone number listed on your booking confirmation.
  • There are no elevators.

Property is also known as

Paradise Island Estate Koh Samui
Paradise Island Estate Villa
Paradise Island Estate Villa Koh Samui
Paradise Island Estate Villa
Paradise Island Estate Koh Samui
Paradise Island Estate Villa Koh Samui

Frequently asked questions

What is there to do close to Paradise Island Estate?

This villa in Koh Samui is within a 10-minute walk of Choeng Mon Beach and Mini Golf International. You'll also find Chaweng Beach and Bangrak Pier within a short drive.

How much does it cost to stay at Paradise Island Estate?

As of Aug 29, 2026, prices found for a 1-night stay for 2 adults at Paradise Island Estate on Sep 6, 2026 start from $95, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Paradise Island Estate?

Yes, valet and self parking are offered for free at the villa. Wheelchair-accessible parking is also available for guests.

Is there a spa available at Paradise Island Estate?

Spa services at the villa include body wraps, aromatherapy, mani/pedis, and massages.

Does Paradise Island Estate have luxury amenities?

Yes, guests can indulge in luxuries such as 5 outdoor pools, an ocean-view restaurant, and in-room massages at this villa.

Does Paradise Island Estate have a casino at the property?

No, Paradise Island Estate doesn't have a casino.

Is there an indoor pool at Paradise Island Estate?

No, this villa doesn't have an indoor pool; however, there are 5 outdoor pools and a hot tub.

Is Paradise Island Estate good for couples?

There are many amenities for couples at this villa, including in-room massages as well as an ocean-view restaurant and 5 outdoor pools.

Are there hot tubs at Paradise Island Estate?

No, but guests can enjoy a heated pool at this villa.

Does Paradise Island Estate have a restaurant with a breakfast menu?

Yes, Paradise Island Estate serves a full breakfast each morning for a surcharge from its restaurant.

Does Paradise Island Estate allow pets to stay free of charge?

No, pets and service animals aren't allowed at Paradise Island Estate.

Are there connecting rooms at Paradise Island Estate?

No, there aren't connecting guestrooms at this villa.

How far is the airport from Paradise Island Estate?

The closest major airport to Paradise Island Estate is Samui Intl. Airport (USM), which is 3 mi away (11 minutes by car).

Can I book a room with a balcony at Paradise Island Estate?

Yes, every villa at Paradise Island Estate comes with a furnished balcony/patio and some offer ocean and garden views.

Does Paradise Island Estate have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at Paradise Island Estate.

Paradise Island Estate Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 23 out of 30 reviews
Rating 8 - Good. 2 out of 30 reviews
Rating 6 - Okay. 1 out of 30 reviews
Rating 4 - Poor. 2 out of 30 reviews
Rating 2 - Terrible. 2 out of 30 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

10/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Lori

Liked: Cleanliness, amenities, communication
Excellent and highly recommended! Fantastic, attentive team. Delicious breakfasts, great service. Can’t wait to return!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Thomas

Liked: Cleanliness, room comfort, communication

A Great Place to stay !!

This place is very nice !!! Very friendly and the host (Pinky) and her crew were Amazing!! They are very helpful to book you an activity and give information about the town ..
Stayed 3 nights in Sep 2024
Verified review

10/10 Excellent

Eleanor

Liked: Cleanliness, amenities, property conditions & facilities, communication
The best first hotel to stay in on our first trip to Thailand. Pinky was incredibly helpful. She organised taxis and scooter hire. Breakfasts were delicious. Having our own private pool was such a treat. Thank you very much Pinky and brilliant staff!
Stayed 4 nights in May 2024
Verified review

10/10 Excellent

Kate

Liked: Cleanliness, room comfort, communication
The "honeymoon suite" was an entire villa. Perhaps I didn't look at the pictures close enough, but I was so surprised to have the whole home to myself. Tai and her team met me for a warm welcome and laid out beautiful flowers in the entry. The kitchen was large and seemed to have all the essentials. The home was very quiet, I slept deeply. I only booked one night as a fix before going to the airport the next day. As soon as I arrived, I wished I'd booked a longer trip! I would definitely visit again. One note - there is no reception/office, so I don't believe they can hold your bags past the checkout time.
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Marcia&Pat

Liked: Cleanliness, amenities
We were upgraded to a 3 bedroom villa although a little bit big for us was absolutely beautiful with a huge kitchen and the bedrooms were also lovely with huge en-suites and we also had a lovely private pool as a extra we had breakfast cooked for us every morning by the lovely Mina who couldn’t do enough for us as also the lovely manageress ong who went out of her way for whatever we needed and make our stay happy and comfortable even picking us up from her office and driving us up the hill when we couldn’t make it after eating too much dinner I would recommend paradise island to anyone that is coming to cheong mon in koh Samui
Stayed 5 nights in Feb 2020
Verified review

10/10 Excellent

Leah

Liked: Cleanliness, amenities
Amazing, amazing, amazing. I can’t say enough about the service, the amenities or the property itself. They thought of absolutely everything and were so friendly, helpful and welcoming. Will definitely come stay again! My only regret is not staying longer. Thank you Ong and staff for an incredibly luxurious experience.
Stayed 1 night in Feb 2020
Verified review

10/10 Excellent

Glenda

Liked: Cleanliness, property conditions & facilities
The propety was perfect for our honeymoon. Quiet and secluded villa all to ourselves.
Stayed 6 nights in Oct 2019
Verified review

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic!

We stayed in the honey moon suite and initially booked for a seven night stay, it was so lovely we extended it by another four nights. The breakfast was fantastic and the staff were really amazing and gave us a 5 star treatment. The room was extremely comfortable and spacious and absolutely spotless and the private pool and jacuzzi bath made our stay even better. I would highly recommend this estate and will definitely be coming back again.
Stayed 7 nights in Aug 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very private and quiet which suited our requirements. All the facilities and staff were top notch.
Stayed 5 nights in Jun 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great choose to stay with a family or big company of friebds. Please think about the transportation to the beaches in advance, on this spot you definitely need a car or scootet.
Stayed 1 night in Mar 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic villa and excellent customer service that was perfect for the trip. The staff were helpful and Ong the manager was always on hand to make sure the stay was perfect. Husband and I impressed with the facilities and service and would definitely recommend this place for anyone wanting to stay in the choeng mon area.
Stayed 7 nights in Feb 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ong is amazing!! She took care of every detail and made sure my entire stay was the best it could be. I stayed in the honeymoon suite, and the pictures I had seen did not do this place justice - but I'm not sure mine do either. Although too large of portions for me, breakfast each morning was absolutely delicious and was served by such a nice girl. The taxi made available was reliable and convenient. It is a short ride to Chaweng and a short walk to Choeng Mon Beach, which provided a beautiful sunrise. This was a fantastic place to stay, and I'd love to return next time I am in Samui.
Stayed 3 nights in Feb 2019
Verified review

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Jardin d'Eden

Séjour de 6 jours en famille dans un cadre paradisiaque. Tout y était: calme, piscine, confort et espace de la villa, cordialité et disponibilité du personnel ( pour les succulents petits déjeuners de Pra et les bons conseils de Dam), la gentillesse de la gérante et de la présence à toute heure de Panoui pour nous amener à différents endroits de l'ile. Bref, on regrette presque de n'y être pas resté plus longtemps.
Stayed 6 nights in Jul 2018
Verified review

10/10 Excellent

k

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic honeymoon ❤️

Wonderful stay, spacious villa and huge garden which came with a double bath! Large dip pool, built in BBQ. We loved our trip, staff were wonderful . Just delighted .
Stayed 4 nights in Jul 2018
Verified review

8/10 Good

Juha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice place in the jungle

Paradise Island Estate is a private hotel area in the jungle with an own pool, but luckily the beach and restaurants are pretty nearby (appr. 500m). Very peaceful area overall. The manager Ong and her team was really helpful & friendly.
Stayed 4 nights in Dec 2017
Verified review

10/10 Excellent

Susanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous villa

The Villa was large, beautifully furnished and very well maintained - absolutely spotless. The grounds were really beautiful. It was a tropical paradise. We had been upgraded to a 4 bedroom villa and the pool was a good size. The Manager is called Francisco and I I never met him but he always answered emails very quickly. Upon arrival we were met by Miss Ong who gave us a phone and told us to ring any time we needed anything. There was also a number in the phone for a taxi driver who we used all the time - he was a bit cheaper than other local taxis. When we wanted to hire a car she had one delivered to the villa for us. The lovely Pon came and cooked our breakfast and cleaned every day for us. She was so nice and and sweet. It was a wonderful place and the staff really went the extra mile. Fantastic!
Stayed 8 nights in Jul 2017
Verified review

10/10 Excellent

Norbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un séjour idéal pour un couple

Une villa de rêve, un personnel discret et très attentifs pour voir servir. Une piscine transparente, un jacuzzi.
Verified review

10/10 Excellent

Aussie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Resort and outstanding service

Our stay at Paradiseislandestate was excelent. Our Villa Manageress Ong was outstanding, Choeng Mon Beach is stunning and breakfast cooked by Our Private Chef was a real treat. Our prívate garden and pool was a real treat. We were so glad with the experience that we will book another stay with you very soon. 5 stars all the way, Thank you so much for such a delightful experience.
Verified review

2/10 Terrible

Kenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A very bad experience in my travel life

This is my first birthday trip in my life. But they give me a very bad experience too. I search many hotel before booking. At last I confirm to book this hotel because they have Jacuzzi and private pool. But when I arrival,they told me that I need to change another hotel in the next day. I am very disappointed about their arrangement. I hope they can improve in that case. And please don't give the same case happen again. I am very disappointed I cant enjoy the hotel in the trip. But I am very appreciate the staff. She is very nice, helpful. And I know that the arrangement is not by her.
Verified review

4/10 Poor

ole

Liked: Staff & service

listing does not correspond to the actual house

I had booked this house ,based upon the fact I need a house with a bigger kitchen. When we arrived ,off the main road,the cottage was a one room cottage ,that had none of things mentioned in the listing. No kitchen,no robes,smaller tv.backyard poorly maintained. they moved us the next day to another house ,that had a real kitchen. This listing does not reflect what they are selling and will not come back.
Verified review

4/10 Poor

APJ

Disliked: Staff & service

Overbooked hotel - sent us to the Imperial Beach

I booked this hotel on hotels.com and turned up and was taken to the "office" and told that there was a problem with the hotel and I couldnt stay there. The manageress told me in broken english that the room was flooded and i couldnt even see the place. Ultimately I was told later that the hotel was overbooked. In any case they sent me to the nearby beach hotel, which online costs 1/3 the price of the paradise island estate.Hotels.com has not offered me any compensation.
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Service

The villa was very nice, very clean. All the people and especially Ong were great, always available to be sure everything was ok. The garden was nice especially with a jaccuzzi inside. great stay!
Verified review

10/10 Excellent

Bane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

romantic gateway

little bit away from main street,but only little,10 min walk,but manager is there willing to help anytime.We used deluxe suite,had some small problems about wifi...very nice,everybody is polite,nice decorated room,lcd tv,some problems with locks.
Verified review

10/10 Excellent

bane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

very romantic

very romantic but first night we saw snake in the street,so it litlle spoiled ours romantlc gateways,because we were in deluxe suite,which is in nice garden,but that snake was in our minds and we couldnt relax in the garden,there is also jacuzi there.Suite starts to show some faults,like locks which is hard to lock,loosing wifi...manager is great and she is willing to help.
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

wish we could have stayed longer!

We loved having a private garden villa on Samui for a few days. The staff was very helpful throughout our stay and we enjoyed the breakfasts cooked just for us on our villa's porch. Cheong Mon beach is pretty and relaxing, and only a short walk from the hotel. If we didn't want to walk, the manager was available to take us there on the golf cart. I didn't realize it until we left, but I think the hotel provides a free airport shuttle so make sure you call the hotel before or upon arrival in Samui!