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Mercure Koh Samui Beach Resort

2.0 star property

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Property grounds
Outdoor pool, pool umbrellas, sun loungers
Property grounds
Breakfast, lunch, dinner served; Thai cuisine, pool views
Premium bedding, Select Comfort beds, minibar, in-room safe

Reviews

7.8 out of 10
Good

Popular amenities

  • On private beach
  • Pool
  • Spa
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
26-1 Moo 3 Maret District, Lamai Beach, Koh Samui, Surat Thani, 84310
  • Place, Hin Ta and Hin Yai Rocks
    ‪7 min walk‬
  • Place, Wat Sila Ngu
    ‪7 min walk‬
  • Place, Lamai Beach
    ‪10 min walk‬
  • Airport, Samui Intl. Airport (USM)
    ‪18 min drive‬

Room options

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Beach nearby, beach bar, kayaking

OUTRIGGER Koh Samui Beach Resort

Koh Samui
  • Pool
  • Spa
  • Kids pool
  • Parking included
8.6 out of 10, Excellent, 785 reviews
$149 nightly
The price is $161
Mar 3 - Mar 4
Total with taxes and fees
OUTRIGGER Koh Samui Beach Resort

About the neighborhood

Koh Samui

Mercure Koh Samui Beach Resort places you within a 10-minute stroll of Lamai Beach and Wat Sila Ngu. This 60-room hotel has a restaurant along with conveniences like a private beach and an outdoor pool.

What's nearby

  • Hin Ta and Hin Yai Rocks - 7 min walk - 0.4 miles
  • Wat Sila Ngu - 7 min walk - 0.4 miles
  • Lamai Beach - 10 min walk - 0.6 miles
  • Lamai Viewpoint - 15 min walk - 0.8 miles
  • Lamai Night Market - 3 min drive - 1.7 miles

Getting around

  • Samui Intl. Airport (USM) - 34 min drive

Restaurants

  • ‪Dune beach club - ‬12 min walk
  • ‪Jubilee Seafood Restaurant - ‬13 min walk
  • ‪ครัวชาวบ้าน สมุย (Krua Chao Baan) - ‬9 min walk
  • ‪Black Pearl - ‬19 min walk
  • ‪Pink Orchid Restaurant - ‬3 min walk

About this property

Mercure Koh Samui Beach Resort

Guests of Mercure Koh Samui Beach Resort enjoy a private beach, an outdoor pool, and a children's pool. For transportation, you can make use of an airport shuttle (available 24 hours) for THB 700 per vehicle one-way, as well as limo/town car service. Multilingual staff at the 24-hour front desk can assist with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this beach hotel include a gym, a conference center, and a business center.
Guests can expect to find 32-inch flat-screen TVs with satellite channels. Bathrooms offer rainfall showers, hair dryers, and free toiletries, and Select Comfort beds with premium bedding ensure a restful night. Other standard amenities include balconies, minibars, and electric kettles.
An outdoor pool and a children's pool are on site. Other recreational amenities include a private beach and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include Swedish massages, Thai massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.

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Property amenities

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle up to 2 km
  • Free beach shuttle
  • Ferry terminal shuttle (surcharge)
  • Limo/town car service
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee: THB 416 for adults and THB 416 for children
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Children's pool
  • Gym
  • Outdoor pool

Family friendly

  • Babysitting
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (431 square feet of space)
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the bay
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • In-room massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 3 buildings
  • 4 floors
  • Built in 2009
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: THB 1000

Special check-in instructions

This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for THB 1000.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately THB 416 for adults and THB 416 for children
  • Airport shuttle fee: THB 700 per vehicle (one-way)
  • Late check-out fee: THB 1000 (subject to availability)
  • Rollaway bed fee: THB 1000.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
  • Check-in: 2:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.

Property is also known as

Mercure Fenix Beach Resort
Fenix Beach Samui
Fenix Resort
Fenix Beach Resort Samui Compass Hospitality
Fenix Beach Resort Compass Hospitality
Fenix Beach Samui Compass Hospitality
Fenix Beach Compass Hospitality
Mercure Samui Fenix Beach
Mercure Fenix Beach
Mercure Koh Samui Beach
Fenix Beach Resort Samui
Mercure Samui Fenix Beach Resort Opening July 2016
Fenix Beach Resort Samui by Compass Hospitality
Mercure Samui Fenix Beach Resort
Mercure Koh Samui Koh Samui
Mercure Koh Samui Beach Resort Hotel
Mercure Koh Samui Beach Resort Koh Samui
Mercure Koh Samui Beach Resort Hotel Koh Samui

Frequently asked questions

What is there to do close to Mercure Koh Samui Beach Resort?

This hotel in Koh Samui is within a 10-minute walk of Lamai Beach and Hin Ta and Hin Yai Rocks. You'll also find Valentine Stone and Lamai Viewpoint less than a mile away.

Is there parking available at Mercure Koh Samui Beach Resort?

Yes, there is accessible parking available.

Is there a spa available at Mercure Koh Samui Beach Resort?

Spa services at the hotel include Thai massages, Swedish massages, aromatherapy, and body wraps.

Does Mercure Koh Samui Beach Resort have a casino on the premises?

No, Mercure Koh Samui Beach Resort doesn't have a casino.

Will I find an indoor pool at Mercure Koh Samui Beach Resort?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Mercure Koh Samui Beach Resort?

This waterfront hotel offers many amenities for couples, including in-room massages as well as a private beach and a beach bar.

Are there hot tubs at Mercure Koh Samui Beach Resort?

No, there isn't a spa tub at this hotel.

Does Mercure Koh Samui Beach Resort have a restaurant that serves breakfast?

Yes, Mercure Koh Samui Beach Resort serves buffet breakfast for a surcharge from its restaurant.

Will Mercure Koh Samui Beach Resort allow pets to stay free of charge?

No, pets aren't allowed at Mercure Koh Samui Beach Resort.

Are there connecting rooms at Mercure Koh Samui Beach Resort?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Mercure Koh Samui Beach Resort?

The closest major airport to Mercure Koh Samui Beach Resort is Samui Intl. Airport (USM), which is 9.8 mi away (34 minutes by car).

Can I book a room with a balcony at Mercure Koh Samui Beach Resort?

Yes, every guestroom at Mercure Koh Samui Beach Resort comes with a balcony with some featuring garden views.

Does Mercure Koh Samui Beach Resort host weddings?

There are wedding services available at Mercure Koh Samui Beach Resort if that's in your vacation plans.

Mercure Koh Samui Beach Resort Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 46 out of 180 reviews
Rating 8 - Good. 83 out of 180 reviews
Rating 6 - Okay. 33 out of 180 reviews
Rating 4 - Poor. 12 out of 180 reviews
Rating 2 - Terrible. 6 out of 180 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

8.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Daryl

Disliked: Staff & service, room comfort
No air conditioning in the entire hotel! Very overpriced-glass of wine 180 baht!
Stayed 2 nights in Dec 2019

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2020

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Enjoyed our 6 day stay at Mercure. Staff very friendly and helpful. Hotel backs on to the beach, which needs a clean up some rubbish around. Nice hotel, but could do with slight up dating partially the deco.
Stayed 6 nights in Mar 2020

8/10 Good

Stephen

Liked: Cleanliness, staff & service, room comfort

Great location, excellent service.

Great location, excellent service from the staff, good food at the restaurant. When we had the hotel arrange transportation, however, we paid more than if arranged ourselves.
Stayed 4 nights in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

2/10 Terrible

Som

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible hotel. Filthy and they charge extra for everything.
Stayed 10 nights in Jan 2020

10/10 Excellent

Jared, Melbourne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff who were always more then happy to help
Stayed 6 nights in Jan 2020

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only downside of the property is the location, it’s quite a distance from Lamai beach. There is a free shuttle service, however, it only runs in the afternoons. If you want to spend a full day on the beach then you will need to make your own way there in the morning. Hotel itself is amazing though, absolutely no complaints.
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. The only thing i can fault is the king bed isn't a king bed its 2 beds put together
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveler

Traveled with group, Traveled with family
Liked: Staff & service, property conditions & facilities
Location is okay. Slightly away from Lamai beach, beach isn’t the best which is a shame. Pool area is good, when we stayed it was quiet and no need to panic over seats. Positives are the freaky staff/ manager, but basic in terms of everything. We stayed at 3 hotels at Koh Samui and this was the worst by far.
Stayed 3 nights in Jun 2019

8/10 Good

rc, SG

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very polite staffs. I was so happy that they recognized my birthday with an early check in and a complimentary cake.
Stayed 3 nights in Jun 2019

4/10 Poor

P.w, Canada

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Wasn’t what we were expecting for 4 star. More like a 2 star. Located on a busy, loud road. Would not refund us as it was booked with Expedia. We didn’t even stay the night, we moved to another beautiful hotel/resort.
Stayed 2 nights in Mar 2019

6/10 Okay

Hieu

Disliked: Cleanliness, property conditions & facilities

Improvements needed

So so hotel with improvements needed in term of upkeep, maintenance, large area of concrete walkway to the pool broken with uneven steps ,room cleanliness spotty. Staff however very prompt and tries hard to remedy, solve some issues.
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2019

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Totally recommend

I had the most amazing 9 days at Mercure in Koh Samui and can’t wait to return, after 5 weeks non stop travelling around Southeast Asia I was SO happy to be welcomed at Mercure. The whole stay was easy from the contact for collection from the airport to drop of back to the airport the hotel staff were amazing, friendly& always happy.The Hotel is beautiful & super clea, the food is superb, the area is lovely and room was perfect. Only bad thing was I had to leave to fly home to snow. But Mercure I will be back soon and can not wait. Thank you all for making my stay relaxing , enjoyable& very pleasant.
Stayed 9 nights in Jan 2019

10/10 Excellent

EmirMehmet, London

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This has to be one of the best hotels I have ever styed in, this hote was clean and very good location, staff are so friendly including both managers who assisted us and welcomed us with arms wide open, however the service we all received from Poh from front house was exceptional excellent, she went up and beyond for our stay and made us so happy in fact we was all sad to leave because she done so much good to us all thank you so much, Poh you have made Thailand a holiday to remember thank you so much.
Stayed 5 nights in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great, clean accommodation with amazing service

It was a lovely resort on the beach with great sun lounging facilities either at the pool or facing the lovely sea! The breakfast buffet was nice touch to an average, but clean, room. The only thing left to be desired is the location as there isn’t really anything surrounding the resort but the hotel does provide a shuttle service into the center
Stayed 5 nights in Jan 2019

6/10 Okay

Luciano, Mumbai

Liked: Cleanliness, room comfort
Disliked: Staff & service

OK OK Hotel, but better hotels available elsewhere

The hotel was ok, I thought Mercury hotel being a well known chain would also maintain their services as par with their name, instead, neahhh ... I was given a room where the geyser didn't work, it took them 2 hrs to get it working, and even though it was low season, they didn't even offer to change my room after requesting them. Pool, not clean. Service : can't expect much., Restaurant Shuts at 10 pm if the hotel is empty. so if you have a late night out and want to come to the room and drink, you would have to go to the Family Mart or 7 Eleven store to buy yourself a bottle opener as they do not offer service after 10.
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveler

Liked: Room comfort
Disliked: Staff & service
Close to lamai beach, butfar enough away to be quiet
Stayed 13 nights in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Great Hotel on beautiful beach & views . Staff and Manager very helpful. Enjoyed our stay
Stayed 14 nights in Aug 2018

8/10 Good

Mohamed

Good
Stayed 2 nights in Aug 2018

8/10 Good

liezamohamad, malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

recommended hotel

nice hotel, friendly staff, quiet and peacefull enviroment and clean
Stayed 2 nights in Aug 2018

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

July 18

I only had short time here when I dropped off the family but love the hotel layout and top quality breakfast with plenty of choice. Spacious room and real friendly service
Stayed 3 nights in Jul 2018

2/10 Terrible

Keely, UK

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

not 4 star more like 4BAht

awful!!!! human excrement on mattress, blood splatter all over blind also ripped and sewn up! have sent a complaint to mercure direct! false advertisement as rooms advertised do not exist, pool so cloudy no one got in! dirty rooms and dirty grounds shame on Mercure ticked only 4 and 5 star and got what I can only explain as 1 star! took my son for his 21st and ruined my whole holiday. disgraceful
Stayed 9 nights in Jul 2018

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