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The Crown Palais New Hankyu Kochi

3.5 star property
Riverfront hotel with 3 restaurants and a 24-hour front desk

Choose dates to view prices

Photo gallery for The Crown Palais New Hankyu Kochi

Spa
Lobby lounge
Front of property - evening/night
Spa
Bar (on property)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Parking available
  • 24/7 front desk
  • Laundry
  • Housekeeping

Explore the area

View in a map
4-2-50, Honmachi, Kochi-city, Kochi, Kochi, 780-861
  • Place, Kochi Castle
    ‪4 min walk‬
  • Place, Kochi Sunday Market
    ‪4 min walk‬
  • Place, Hirome Market
    ‪4 min walk‬
  • Airport, Kochi (KCZ-Ryoma)
    ‪24 min drive‬

Room options

View all photos for Standard Single Room, 1 Large Twin Bed, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Standard Single Room, 1 Large Twin Bed, Non Smoking

8.0 out of 10
Very good
(23 reviews)
  • 169 sq ft
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Standard Single Room, 1 Large Twin Bed, Smoking

1 bedroom, premium bedding, in-room safe, desk

Standard Single Room, 1 Large Twin Bed, Smoking

8.6 out of 10
Excellent
(7 reviews)
  • 169 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Standard Twin Room, Non Smoking (110cm Bed x 2)

1 bedroom, premium bedding, in-room safe, desk

Standard Twin Room, Non Smoking (110cm Bed x 2)

8.0 out of 10
Very good
(26 reviews)
  • 271 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Twin Room, Smoking (110cm Bed x 2)

1 bedroom, premium bedding, in-room safe, desk

Standard Twin Room, Smoking (110cm Bed x 2)

8.0 out of 10
Very good
(6 reviews)
  • 271 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, Non Smoking (120cm Bed x2 + Extra Bed or Sofa Bed)

1 bedroom, premium bedding, in-room safe, desk

Family Room, Non Smoking (120cm Bed x2 + Extra Bed or Sofa Bed)

9.8 out of 10
Exceptional
(6 reviews)
  • 398 sq ft
  • Sleeps 8
  • 2 Large Twin Beds

View all photos for Family Room, Smoking (120cm Bed x2 + Extra Bed or Sofa Bed)

1 bedroom, premium bedding, in-room safe, desk

Family Room, Smoking (120cm Bed x2 + Extra Bed or Sofa Bed)

7.0 out of 10
Good
(2 reviews)
  • 398 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Double Room (Executive Wing), Smoking

1 bedroom, premium bedding, in-room safe, desk

Double Room (Executive Wing), Smoking

  • 271 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room (Executive Wing), Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Double Room (Executive Wing), Non Smoking

  • 271 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room-Executive Wing Non-Smoking

1 bedroom, premium bedding, in-room safe, desk

Double Room-Executive Wing Non-Smoking

  • Sleeps 2

View all photos for Standard Twin Room Non-Smoking

1 bedroom, premium bedding, in-room safe, desk

Standard Twin Room Non-Smoking

  • Sleeps 2

View all photos for Standard Twin Room Smoking

1 bedroom, premium bedding, in-room safe, desk

Standard Twin Room Smoking

  • Sleeps 2

Family Room, Non Smoking

  • Sleeps 4

Double Room-Executive Wing Smoking

  • Sleeps 2

Standard Single Non-Smoking

  • Sleeps 1

Standard Single Smoking

  • Sleeps 1

Family Room, Smoking

  • Sleeps 4

About the neighborhood

Kochi

Kochi Sunday Market is within a 5-minute walk of The Crown Palais New Hankyu Kochi while other popular sites like Kochi Literary Museum are within a 15-minute stroll. This 242-room, 3.5-star hotel welcomes guests with conveniences like 3 restaurants, a bar/lounge, and free in-room WiFi.

What's nearby

  • Kochi Castle - 4 min walk - 0.3 miles
  • Kochi Sunday Market - 4 min walk - 0.3 miles
  • Hirome Market - 4 min walk - 0.3 miles
  • Tosa Yamauchi Family Treasury and Archives - 4 min walk - 0.3 miles
  • Kochi City Culture Plaza Karupo - 15 min walk - 0.8 miles

Getting around

  • Ryoma Airport (KCZ) - 14 min drive

Restaurants

  • ‪メフィストフェレス (Mephistopheles) - ‬3 min walk
  • ‪鶏と魚 - ‬3 min walk
  • ‪スプーン(SPOON) - ‬3 min walk
  • ‪七福 - ‬1 min walk
  • ‪プラシャンティ - ‬2 min walk

About this property

The Crown Palais New Hankyu Kochi

Riverfront hotel with 3 restaurants and a 24-hour front desk
Guests staying at The Crown Palais New Hankyu Kochi enjoy free WiFi in public areas, laundry facilities, and a vending machine. Valet parking is offered for JPY 1500 per night. The front desk is staffed 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include a hair salon, a banquet hall, and wedding services.
22-inch TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Other amenities include refrigerators, electric kettles, and safes.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (JPY 1,500 per night)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:30 AM for a fee: JPY 2,750 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Shopping

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 3 meeting rooms

Outdoors

  • On a river

Spa

  • In-room massages

Accessibility

  • Elevator

More

  • 12 floors
  • Ballroom
  • Banquet hall
  • Built in 1985
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 22-inch TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Cribs/infant beds are available for JPY 1100.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 2750 per person
  • Valet parking fee: JPY 1500 per night
  • Crib (infant bed) fee: JPY 1100.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
  • Check-in: 2:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Crown Palais New Hankyu
Crown Palais New Hankyu Hotel
Crown Palais New Hankyu Hotel Kochi
Crown Palais New Hankyu Kochi
New Hankyu Kochi
Crown Palais New Hankyu Kochi Hotel
The Crown Palais Hankyu Kochi
The Crown Palais New Hankyu Kochi Hotel
The Crown Palais New Hankyu Kochi Kochi
The Crown Palais New Hankyu Kochi Hotel Kochi

Frequently asked questions

What's there to do close to The Crown Palais New Hankyu Kochi?

Located steps from Kochi Sunday Market, this hotel is in Kochi, and within a 10-minute walk of Hirome Market and Kochi Castle. You'll also find Kochi City Culture Plaza Karupo and Kochi Literary Museum less than a mile away.

Is parking available on site at The Crown Palais New Hankyu Kochi?

Yes, valet parking is offered for JPY 1,500 per night.

Does The Crown Palais New Hankyu Kochi include a casino at the property?

No, The Crown Palais New Hankyu Kochi doesn't have a casino.

Is there an indoor pool at The Crown Palais New Hankyu Kochi?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at The Crown Palais New Hankyu Kochi?

This riverfront hotel offers many amenities for couples, including in-room massages as well as a bar and 3 restaurants.

Are there hot tubs at The Crown Palais New Hankyu Kochi?

No, this hotel doesn't have a spa tub.

Does The Crown Palais New Hankyu Kochi have a restaurant with a breakfast menu?

Yes, The Crown Palais New Hankyu Kochi has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Will The Crown Palais New Hankyu Kochi allow pets to stay free of charge?

No, pets aren't allowed at The Crown Palais New Hankyu Kochi.

Does The Crown Palais New Hankyu Kochi have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from The Crown Palais New Hankyu Kochi?

The closest major airport to The Crown Palais New Hankyu Kochi is Ryoma Airport (KCZ), which is 10.4 mi away (14 minutes by car).

Are there rooms with balconies that I can book at The Crown Palais New Hankyu Kochi?

No, there aren't any guestrooms with balconies at The Crown Palais New Hankyu Kochi.

Does The Crown Palais New Hankyu Kochi have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at The Crown Palais New Hankyu Kochi.

Reviews

The Crown Palais New Hankyu Kochi Reviews

8.2

Very Good

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 388 out of 1001 reviews
Rating 8 - Good. 365 out of 1001 reviews
Rating 6 - Okay. 182 out of 1001 reviews
Rating 4 - Poor. 50 out of 1001 reviews
Rating 2 - Terrible. 16 out of 1001 reviews

Reviews

10/10 Excellent

natsuko

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

高知城近く観光や空港に行くのも便利です

高知駅からは少し遠いですが、路面電車の高知城からすぐ、ひろめ市場や図書館、アーケード街も近くて便利でした。朝食を楽しみにしていて、シェフのオムレツはできたてで美味しく和洋ともに食べられて満足です！新聞が読めるのも嬉しかったです。
Stayed 1 night in Aug 2025

6/10 Okay

YUKIKO

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Steve

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel is trying its best with the severely outdated property. Staff is friendly but the whole hotel just needs a top to bottom refresh. They’re trying to cater to weddings, but the place does not have the romantic or elegant vibe at all.
Stayed 2 nights in Jul 2025

10/10 Excellent

fumihiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

MIHO

Stayed 2 nights in May 2025

6/10 Okay

HIDEAKI

Stayed 1 night in Apr 2025

6/10 Okay

AKIRA

Traveled with partner
Nothing particular
Stayed 1 night in May 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
喫煙ルームを利用したが、部屋も広くてゆっくりできた
Stayed 1 night in Apr 2025

8/10 Good

kwong Yeung

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 7 nights in Apr 2025

10/10 Excellent

Juliet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

8/10 Good

Verified traveler

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

KuoChu

Stayed 1 night in Apr 2025

6/10 Okay

Junji

Stayed 1 night in Mar 2025

6/10 Okay

Masahiko

Business traveler
Stayed 1 night in Mar 2025

10/10 Excellent

Fujiko

Stayed 2 nights in Jan 2025

8/10 Good

Verified traveler

Stayed 3 nights in Jan 2025

6/10 Okay

Hiroshi

Traveled with family
Stayed 1 night in Dec 2024

10/10 Excellent

Saori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although this hotel may not be the newest one on the block, the facility and cleanliness were excellent. But what I was impressed with was the staff members' professionalism and helpfulness. They went above and beyond to help me whenever I had questions. The hotel also comes with an excellent restaurant. Their lunch and desserts are great. If I come back to Kochi, I will stay here again. Thank you very much for making my business trip comfortable and enjoyable.
Stayed 4 nights in Dec 2024

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Eddie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

D S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We’d be happy to stay here again

We enjoyed our stay here - in a good-sized room. This was a convenient place for trips around Kochi - within walking distance of Kochi Castle, and with a tram stop right outside (just 6 stops with a change in the middle to get to Kochi JR station)
Stayed 3 nights in Oct 2024

6/10 Okay

Tomoko

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location and building. However, the facility needs little more update. They had old style hotel key.
Stayed 1 night in Oct 2024

6/10 Okay

AKIRA

Stayed 1 night in Jul 2024

6/10 Okay

Misako

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The basket for amenities didn't look like it never cleaned. I found some tiny bugs, and I was bitten by some bugs. I bought a "Antiprurtic and Anti-inflammatory cream". It's still very itch.
Stayed 2 nights in Jun 2024

10/10 Excellent

PAUL

Close to Kiki Castle
Stayed 1 night in Jun 2024

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