Mercure Koh Chang Hideaway

4.0 star property

Choose dates to view prices

Photo gallery for Mercure Koh Chang Hideaway

A resort with a swimming pool, palm trees, and a view of the ocean.
Creator video - submitted by 🏝️Thailand Koh Chang | ALL HOTELS
Breakfast served
An aerial view of a resort with multiple bungalow-style buildings, a central circular pool area, and a beach with sun loungers.
A chef preparing food at an outdoor counter with a variety of dishes and a large clay pot.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Spa
  • Parking included
  • Free WiFi

Explore the area

View in a map
111/1 Moo 1 Tambol Koh Chang, Amphur Koh Chang, Ko Chang, Trat, 23170
  • Place, Bailan Bay
    ‪1 min walk‬
  • Place, Mu Ko Chang National Park
    ‪7 min walk‬
  • Place, Bailan Beach
    ‪10 min walk‬
  • Airport, Trat (TDX)
    ‪79 min drive‬

Room options

Deluxe Room, 1 King Bed, Ocean View

  • Partial ocean view
  • 560 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Deluxe Room, 2 Twin Beds, Ocean View

8.0 out of 10
Very good
(2 reviews)
  • Partial lake view
  • 560 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

Superior Room, 1 King Bed

  • Garden view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Superior Room, 2 Twin Beds

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

Deluxe Room, 1 King Bed, Pool Access

8.0 out of 10
Very good
(1 review)
  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Deluxe Room, 2 Twin Beds, Pool Access

9.4 out of 10
Exceptional
(3 reviews)
  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

Villa, 1 King Bed, Terrace (Plunge pool)

9.6 out of 10
Exceptional
(7 reviews)
  • Garden view
  • 1324 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Standard Room, 1 King Bed

  • Garden view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Standard Room, 2 Twin Beds

  • Garden view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

Deluxe Room, 2 Twin Beds, Garden View

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Deluxe Room, 1 King Bed, Garden View

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Bai Lan

Mercure Koh Chang Hideaway places you next to Bailan Bay and within a 10-minute walk of Bailan Beach. This 141-room, 4-star hotel has 2 outdoor pools along with a private beach and a full-service spa.

What's nearby

  • Bailan Bay - 1 min walk - 0.0 miles
  • Mu Ko Chang National Park - 7 min walk - 0.4 miles
  • Bailan Beach - 10 min walk - 0.6 miles
  • Lonely Beach - 4 min drive - 1.5 miles
  • White Sand Beach - 20 min drive - 11.4 miles

Getting around

  • Trat (TDX) - 96 min drive

Restaurants

  • ‪Cafe del Sunshine - ‬4 min drive
  • ‪Magic Garden - ‬18 min walk
  • ‪Roxybar - ‬4 min drive
  • ‪Roti Pancake Lonely - ‬3 min drive
  • ‪Thale Lonely Beach - ‬3 min drive

About this property

Mercure Koh Chang Hideaway

Mercure Koh Chang Hideaway features a private beach, a full-service spa, and 2 outdoor pools. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for THB 2500 per vehicle one-way. The front desk is staffed 24/7 to help with dry cleaning/laundry, tours or tickets, and securing valuables. Other amenities at this spa hotel include a children's pool, a gym, and a sauna.
42-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Refrigerators, coffee makers, and safes are other standard amenities. Housekeeping is available on request.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, a hot tub, a sauna, and a fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms and couples treatment room(s). Services include facials, body scrubs, and body treatments. The spa is equipped with a sauna and a hot tub.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Ferry terminal shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: THB 460 for adults and THB 230 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • The Bay

Things to do

  • 2 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Sauna
  • Steam room

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 242 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • On a private beach
  • On the bay
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Massage
  • Sauna
  • Spa treatment rooms

Accessibility

  • No elevator

More

  • 3 floors
  • Banquet hall
  • Built in 2006
  • Comprehensive food waste policy
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Individual furnishings
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must transfer via Airport shuttle to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the ferry terminal and airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 4 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for THB 1200 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Cash deposit: THB 1000.00 per night

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately THB 460 for adults and THB 230 for children
  • Airport shuttle fee: THB 2500 per vehicle (one-way)
  • Rollaway bed fee: THB 1200 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Heating is not provided
Parties and events are allowed on site
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Heating is not provided.
  • Parties and events are allowed on site.
  • Onsite safety features include a fire extinguisher, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • A charge for a mandatory New Year's Eve gala dinner on December 31 is included in the total price shown.
  • Registered guests are the only ones allowed in guestrooms.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • There are no elevators.

Property is also known as

Koh Chang Hideaway
Koh Chang Mercure
Koh Chang Mercure Hideaway
Mercure Hideaway
Mercure Hideaway Hotel
Mercure Hideaway Hotel Koh Chang
Mercure Hideaway Koh Chang
Mercure Koh Chang
Mercure Koh Chang Hideaway
Mercure Koh Chang Hideaway Resort
Mercure Koh Hideaway Resort
Mercure Koh Hideaway
Mercure Koh Chang Hideaway Hotel
Mercure Koh Chang Hideaway Ko Chang
Mercure Koh Chang Hideaway Hotel Ko Chang

Frequently asked questions

Is free cancellation available at Mercure Koh Chang Hideaway?

Mercure Koh Chang Hideaway provides free cancellation on some room rates. To learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Mercure Koh Chang Hideaway?

As of Jun 26, 2026, prices found for a 1-night stay for 2 adults at Mercure Koh Chang Hideaway on Jun 30, 2026 start from $34, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Mercure Koh Chang Hideaway?

This hotel is located in Ko Chang, just steps from Bailan Beach and Bailan Bay, and within a short walk of Mu Ko Chang National Park. You'll also find Lonely Beach and Bang Bao Pier within a short drive.

Is parking available on site at Mercure Koh Chang Hideaway?

Yes, self parking is offered for free at the hotel.

Is there a spa available at Mercure Koh Chang Hideaway?

There is a full-service spa available for guests to enjoy and services include couples treatments, body scrubs, and massages.

Does Mercure Koh Chang Hideaway feature a casino on the premises?

No, Mercure Koh Chang Hideaway doesn't have a casino.

Is there an indoor pool at Mercure Koh Chang Hideaway?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools and a hot tub.

Is Mercure Koh Chang Hideaway a good place to stay for couples?

There are many amenities for couples at this hotel, including a private beach plus some guestrooms feature a private pool and a private hot tub.

Are there hot tubs at Mercure Koh Chang Hideaway?

No, but this hotel does have a steam room.

Does Mercure Koh Chang Hideaway feature a restaurant that includes a breakfast menu?

Yes, Mercure Koh Chang Hideaway serves buffet breakfast for a surcharge each morning at The Bay.

Does Mercure Koh Chang Hideaway allow pets to stay for free?

No, pets and service animals aren't allowed at Mercure Koh Chang Hideaway.

Are there connecting rooms at Mercure Koh Chang Hideaway?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Mercure Koh Chang Hideaway?

The closest major airport to Mercure Koh Chang Hideaway is Trat (TDX), which is 27.8 mi away (96 minutes by car).

Are there rooms with balconies that I can book at Mercure Koh Chang Hideaway?

Yes, some guestrooms at this hotel offer either a furnished balcony and a terrace where guests can enjoy ocean and garden views.

Does Mercure Koh Chang Hideaway have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at Mercure Koh Chang Hideaway.

Mercure Koh Chang Hideaway Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 197 out of 501 reviews
Rating 8 - Good. 196 out of 501 reviews
Rating 6 - Okay. 72 out of 501 reviews
Rating 4 - Poor. 23 out of 501 reviews
Rating 2 - Terrible. 13 out of 501 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Room was nice, the beach location was very good.
Stayed 13 nights in Feb 2026
Verified

8/10 Good

laurent

Liked: Cleanliness, staff & service, amenities
Room was good, restaurant good, clean, staff very welcoming too.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Rich

Liked: Cleanliness, staff & service, amenities
The setting is stunning
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bailan Bay, the small town around the hotel has improved and there are a few restaurants.
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Glendon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool access
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Erik Brandt

Liked: Cleanliness, amenities, property conditions & facilities
Great room (private pool), quiet location. Too expensive bar and food at the hotel, but everything else was great
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service
Everything was lovely, especially the staff! We had a few minor inconveniences, but the staff went so far to make sure we had a great stay, upgrading our room and even treating us to a dinner in the restaurant. We stayed in 3 different rooms and they were all incredible. I cant recommend the place enough and hope to come back!
Stayed 10 nights in Nov 2025
Verified

10/10 Excellent

Lavi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind, respectful and polite staff. Amazing Hotel
Stayed 6 nights in Jun 2025
Verified

6/10 Okay

Andre

Liked: Cleanliness
The room was good. Unfortunately, the staff doesn't see the value of their work, especially when they could be selling things – what a shame.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Rolf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

Lovely and quiet can highly recommend it
Stayed 7 nights in Aug 2025
Verified

10/10 Excellent

McKenzie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good transportation coordination with the front desk and it was easy to book outside activities through the resort. the food was good and our room was very nice
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean , nice rooms Lovley pool and. Each area with plenty of dining options Staff extremely helpful Nice spa onsite, a tad expensive though but overall a lovley hotel
Stayed 5 nights in Dec 2024
Verified

8/10 Good

jamie

Liked: Cleanliness, amenities, property conditions & facilities
Great location for koh chang , very nice stay but $3 usd for bottled water that you can buy 1 min walk away for $ 0.25.
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Kanthan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxury Stay on A Beautiful Beach

The Villa came with a private pool and jacuzzi. Big and spacious room, clean and cozy. Staff were very friendly, the cafe by the beach was great and since it was low season, the beach was peaceful, quiet and clean.
Stayed 4 nights in Jul 2023
Verified

8/10 Good

Stephen

Liked: Cleanliness, staff & service
Good location, excellent if wanting to have a quiet break. Villa pool room nice and well maintained, could do with larger TV and better light controls. Clearly this property is still recovering from the COVID shut downs, does need better care of hedges, etc. which make the public areas behind the lobby look unkept. Limited dining choices at resort and outside, this is a property best visited if you have transport or rent a motorcycle.
Stayed 3 nights in Aug 2023
Verified

6/10 Okay

Mickey

Disliked: Cleanliness, staff & service, property conditions & facilities
Beds and ac works well, the towels are frayed , the showers need a good cleaning, we had a 4 poster bed but the tv was in middle of a poster , the chairs at the pool and in the room are very uncomfortable, the grounds are not very well maintained, breakfast buffet is good but get there early they don’t replace anything,
Stayed 10 nights in Jan 2023
Verified

8/10 Good

Catherine

Liked: Staff & service, amenities
Pros- Travelling with young children I loved that I could sit in the shade near the beach cafe whilst they could play in the sand also in the shade. This was my absolute favourite thing. The pool near the beach was decent and a good temperature. The beach was protected and private and was good for digging and paddling. Breakfast buffet was very good and there was a good amount of seating and choices of food. Our room was a good size and light and airy. The hotel were very helpful when I had a problem with my car. Cons- the shower temperature was temperamental and often cold, our water went off once totally and the toilet broke on another occasion. This was sorted quickly by the resort. The pool with pool access rooms was very cloudy and green, it seemed to have improved by the end of the week but we didn’t use this. Overall I would definitely stay again, the staff at the resort were lovely and helpful, the beach and pool and setting were idyllic. My children loved it and didn’t want to leave!
Stayed 4 nights in Apr 2023
Verified

8/10 Good

Gerald

Liked: Cleanliness

Still OK but come into the years, Not full 4*

It is obvious that the Hotel came into the years. A pitty because it has potential to shine again. Needed restauration or changes are not done in time or at all, staff is enough running arround but a bit headless, training for service needed. Is Not enough to have a Lot of Trainees there If Nobody Show them how to serve and clean correct and keep overview of their Job. I stayed in the Villa with private Pool. Since 10 years, aß i stayed first time, no changes, still the same old death tree in the pot 😂. I didnt had breakfast, Lunch or Dinner booked aß i enjoy more all the good Restaurants arround. Renting of motobike very conveniant at the entry of parking place and Hotel, with reasonable prices. Since i have been over new year, the Dinner Buffet was already included in the price of the stay. The beach was nice but after 25 Meter in the water full of rocks, sunbeds are old and used.
Stayed 7 nights in Dec 2023
Verified

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A super relaxing resort

We found this resort was incredibly relaxing. Situated on a private bay. There was a short sandy beach with a rocky bottom. When tide was in water was about 4-5 ft. Perfect to float, swim or relax. Breakfast was great as we have found at most mercure resorts. No shortage of tables so no morning rush. Very good food alsi just on the road by the resort for variety. Pool was nice. Not alot of chairs as on the beach. But i was surprised we always had a lounger or bean chair. We had a ocean view room but because of trees planted view was obstructed but i preferred to have the shade instead of the view. It allowed a cool relaxing place to sit all day. Room had an elevated bed with a bench at the end. As a person going into their sixties with a knee problem i would have preferred a regular height bed with a couch at the end. The staff were awesome. They had massages at the poolside that we took everyday. Professional well trained and very reasonably priced. A great value. We did one hour oil massage for 450 baht every day. The resort was nicely kept and was so peaceful. We came from a busier beach tye week before and loved it but this was a special kind of relaxation. We dod not do alot everyday just ate a beautiful breakfast, swam, massage relaxed but the pool and completely chilled out. It was such a relaxing hotel. Perfect escape from the hustle bustle of reality when you want to ho to a beautiful beach and recharge. The island is pretty hilly so driving is
Stayed 7 nights in Jan 2025
Verified

8/10 Good

Nikolaj

Liked: Cleanliness, staff & service
Meget roligt sted, gode restauranter på gaden lige ved hotellet.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Lars

Liked: Cleanliness, staff & service, amenities
Topp sted, med litt trekk for mat og drikke
Stayed 5 nights in Feb 2026
Verified

2/10 Terrible

Fabrice Daniel Roger

Disliked: Cleanliness
Chek in entre 12h et 15h arriver a 15h30 ont a pu entree dans la chambre a 16h45 beaucoup de moucherons dans la salle de Bain tous les jours tres vieux et intoxication alimentaire au buffet spectacle un sans faute pour le prix que j ai payer 1 toile est encore trip !
Stayed 4 nights in Feb 2026
Verified

4/10 Poor

thomas

Disliked: Amenities
Alldeles för hårda sängar fin altan med stolar som inte går att sitta i.Inga madrasser i solstolarna och inga parasoll.Ryggproblem efter 3 nätter Läget var bra
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pas de navette pour transport vers activités .
Stayed 9 nights in Jan 2026
Verified

8/10 Good

Wisa

Liked: Cleanliness, staff & service, amenities
Chambre spacieuse avec petite piscine privée et jacuzzi. Personnel aimable Equipements de l'hotel : 2 piscines, restaurant, salle de sport et salle de jeux enfants. Accès direct à la plage.
Stayed 3 nights in Dec 2025