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Protea Hotel by Marriott Knysna Quays

3.5 star property

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Photo gallery for Protea Hotel by Marriott Knysna Quays

Lobby
A hotel with a swimming pool, outdoor seating, and a view of the marina.
Lobby
A spacious indoor area with multiple dining tables and chairs, a central staircase, and large windows allowing natural light.
Property amenity

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available

Explore the area

View in a map
Waterfront Drive, Knysna, Western Cape, 6570
  • Place, Knysna Lagoon
    ‪2 min walk‬
  • Place, Knysna Waterfront
    ‪6 min walk‬
  • Place, Knysna Quays
    ‪6 min walk‬
  • Airport, Plettenberg Bay (PBZ)
    ‪33 min drive‬

Room options

View all photos for Room, 1 King Bed, City View

A hotel room with a large bed, a chair, a desk with a lamp, a mirror, and a view of the outside.

Room, 1 King Bed, City View

8.4 out of 10
Very good
(8 reviews)
  • City view
  • 170 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Family Room, 2 Double Beds, Lagoon View

A marina with various boats docked at wooden piers.

Family Room, 2 Double Beds, Lagoon View

9.2 out of 10
Wonderful
(11 reviews)
  • Lagoon view
  • 207 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Family Room, 2 Double Beds, Lagoon View

A hotel room with two beds, a desk, a chair, and a balcony with a view.

Family Room, 2 Double Beds, Lagoon View

  • Garden view
  • 207 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Balcony, Lagoon View (Poolside)

A rooftop pool area with lounge chairs and umbrellas, overlooking a body of water with sailboats.

Room, 1 King Bed, Balcony, Lagoon View (Poolside)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Twin Beds, City View

A hotel room with two beds, a desk, a chair, a lamp, a large window, and a view of the outside.

Room, 2 Twin Beds, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 170 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

About the neighborhood

Knysna

Located in Knysna Central, Protea Hotel by Marriott Knysna Quays is adjacent to Cape Floral Region Protected Areas and within a 5-minute walk of Knysna Lagoon. This 123-room, 3.5-star hotel has free breakfast, an outdoor pool, and free in-room WiFi.

What's nearby

  • Knysna Lagoon - 2 min walk - 0.1 miles
  • Garden Route National Park - 2 min walk - 0.1 miles
  • Pezula Championship Course - 3 min walk - 0.2 miles
  • Knysna Waterfront - 6 min walk - 0.4 miles
  • Knysna Quays - 6 min walk - 0.4 miles

Getting around

  • George (GRJ) - 65 min drive

Restaurants

  • ‪Salt & Petal - ‬1 min walk
  • ‪The Drydock Food Co - ‬8 min walk
  • ‪Greef's Butchery - ‬6 min walk
  • ‪Wimpy - ‬9 min walk
  • ‪Persello Pizzeria - ‬9 min walk

About this property

Protea Hotel by Marriott Knysna Quays

Protea Hotel by Marriott Knysna Quays offers an outdoor pool, meeting rooms, and a meeting room. If you drive, self parking is ZAR 30 per day, and there's also an airport shuttle for a fee. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and luggage storage. Additional amenities include a computer station, a free grocery shopping service, and free newspapers.
Guests can expect free WiFi and 32-inch LED TVs. Electric kettles, hair dryers, and laptop-compatible safes are other standard amenities. Change of bedsheets is available on request.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Exterior
Knysna Hollow Country Estate
Knysna
  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
9.0 out of 10, Wonderful, 108 reviews
$109 nightly
The price is $125
Jul 22 - Jul 23
Total with taxes and fees
Knysna Hollow Country Estate

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free wired internet

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Self parking on site (ZAR 30 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free English breakfast available daily 6:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Private picnics

Things to do

  • Outdoor pool
  • Shopping mall
  • TV in common areas

Family friendly

  • Children's games
  • In-room crib
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages

Business services

  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • In a nature reserve
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (68 inch wide door)
  • Front entrance ramp
  • Low-height electrical outlets in bathroom
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Comprehensive food waste policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Non-plastic coffee stirrers available
  • Reception hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with premium channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from February 17 2026 to June 30 2026 (completion date subject to change). The following areas are affected:
  • Elevator
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: ZAR 30 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.
  • Guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No rollaway or extra beds are available.

Property is also known as

Knysna Protea Hotel
Knysna Protea Hotel Quays
Knysna Quays Protea Hotel
Protea Hotel Knysna
Protea Hotel Marriott Knysna Quays
Protea Hotel Quays
Protea Hotel Quays Knysna
Protea Knysna Quays
Protea Quays
Quays Knysna
Protea Hotel Marriott Quays
Protea Marriott Knysna Quays
Protea Marriott Quays
Protea Hotel by Marriott Knysna Quays Hotel
Protea Hotel by Marriott Knysna Quays Knysna
Protea Hotel by Marriott Knysna Quays Hotel Knysna

Frequently asked questions

Are free cancellation options available at Protea Hotel by Marriott Knysna Quays?

Protea Hotel by Marriott Knysna Quays offers free cancellation on select room rates. For additional details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Protea Hotel by Marriott Knysna Quays?

As of Jul 13, 2026, prices found for a 1-night stay for 2 adults at Protea Hotel by Marriott Knysna Quays on Jul 20, 2026 start from $118, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Protea Hotel by Marriott Knysna Quays?

This hotel is situated in Knysna Central within a 10-minute walk of Knysna Lagoon, Garden Route National Park, and Knysna Quays. You'll also find Knysna Waterfront and Cape Floral Region Protected Areas less than a mile away.

Will I be able to park at Protea Hotel by Marriott Knysna Quays?

Yes, parking is offered for ZAR 30 per day. Wheelchair-accessible parking is also available for guests.

Does Protea Hotel by Marriott Knysna Quays feature a casino on the premises?

No, Protea Hotel by Marriott Knysna Quays doesn't have a casino.

Will I find an indoor pool at Protea Hotel by Marriott Knysna Quays?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Protea Hotel by Marriott Knysna Quays?

There are plenty of amenities for couples at this hotel, including a restaurant, an outdoor pool, and private picnics.

Does Protea Hotel by Marriott Knysna Quays have a hot tub?

No, there isn't a spa tub at this hotel.

Does Protea Hotel by Marriott Knysna Quays feature a restaurant that includes a breakfast menu?

Yes, Protea Hotel by Marriott Knysna Quays serves free English breakfast each morning from its restaurant.

Will Protea Hotel by Marriott Knysna Quays allow pets to stay for free?

No, pets and service animals aren't allowed at Protea Hotel by Marriott Knysna Quays.

Does Protea Hotel by Marriott Knysna Quays have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Protea Hotel by Marriott Knysna Quays?

The closest major airport to Protea Hotel by Marriott Knysna Quays is Plettenberg Bay (PBZ), which is 20.9 mi away (37 minutes by car).

Can I book a room with a balcony at Protea Hotel by Marriott Knysna Quays?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy lagoon and garden views.

Protea Hotel by Marriott Knysna Quays Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 168 out of 366 reviews
Rating 8 - Good. 136 out of 366 reviews
Rating 6 - Okay. 46 out of 366 reviews
Rating 4 - Poor. 12 out of 366 reviews
Rating 2 - Terrible. 4 out of 366 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and great staff
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great position and on site parking
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was really awesome! It is buffet style so you can choose what you want to eat. Everything about this hotel was great except for the elevator which was not working while we stayed there. The staff are friendly and professional.
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Nicole

Liked: Cleanliness, staff & service
Air conditioning - Not at all not sure there was any out put got more from the open door wind to be honest. Staff were all lovely Room was clean but needs a tidy. Shower head was broken.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly check in, pool area was lovely, apart from both lifts being out of order cannot fault this property and would recommend
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Guillaume

Liked: Cleanliness, staff & service, amenities
Staff is extremely lovely and helpful. Super fast checking. First room was a little bit noisy but the manage the transition to a new one super easily.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Alida

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent breakfast and very good location
Stayed 3 nights in Oct 2023
Verified

10/10 Excellent

Joseane

Liked: Cleanliness, staff & service, amenities
.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Deidre

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, easy walking, close to great dining options.
Stayed 2 nights in Oct 2024
Verified

8/10 Good

Hans Petter

Liked: Cleanliness
Good
Stayed 1 night in Dec 2025
Verified

8/10 Good

MUKHTAR AHMED

Liked: Cleanliness, staff & service, amenities
Good
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Pierre

Liked: Cleanliness, property conditions & facilities, room comfort

Great location, very clean

Great location, quiet, close to restaurants, free parking beside the hotel, great buffet breakfast, heated pool
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful setting.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money. Convenient location.
Stayed 2 nights in Dec 2024
Verified

8/10 Good

Alice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very convenient
Stayed 1 night in Feb 2024
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very well located and clean, room were lacking some maintenance.
Stayed 4 nights in Jul 2025
Verified

8/10 Good

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

return visit

nice return visit--well worth it--staff very good
Stayed 5 nights in Feb 2025
Verified

8/10 Good

Dheeraj

Liked: Staff & service
Superb place by waterfront
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Donald

This is an excellent hotel in which we have stayed on many occasions. The staff are excellent and do everything possible to make your visit a huge success. You will have a wonderful time here.
Stayed 5 nights in Feb 2025
Verified

6/10 Okay

Maphefo

Liked: Cleanliness, staff & service, amenities
On our first day everything was good from the potters to the reception and so forth. On the second day it’s almost like our rooms were not serviced at all with towels missing , complementary waters not being replenished. It felt like a disaster.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, 5 big stars. Everything was perfect we couldn’t have asked for anything more, lovely friendly staff. Lovely restaurants nearby, safe to walk to. Excellent, thank you.
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very convenient and pleasant hotel in which to stay. Well worth paying the extra for a room with a lagoon view. Breakfast was excellent.
Stayed 6 nights in Feb 2023
Verified

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect! Surrounded by shops, restaurants and the Marina. Would have enjoyed a extra day in Knysna.
Stayed 1 night in Aug 2021
Verified

10/10 Excellent

Aidriaan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed communicating with the staff. The front desk manager Lee was very friendly and accommodating. Overall stay was awesome
Stayed 10 nights in Jul 2023