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Issaquena Heights Boutique Hotel

3.5 star property
Hotel in Knysna with spa services and an outdoor pool

Choose dates to view prices

Photo gallery for Issaquena Heights Boutique Hotel

Outdoor pool, pool umbrellas, sun loungers
Restaurant
Exterior
1 bedroom, premium bedding, memory foam beds, in-room safe
Superior Room, Lagoon View | Lake view

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping
  • Spa
  • Air conditioning
  • Pool

Explore the area

Map
4 Bosbou Street Upper Central, Thesen Hill, Knysna, Western Cape, 6571
  • Knysna Waterfront
    ‪17 min walk‬
  • Knysna Quays
    ‪17 min walk‬
  • Thesen Island
    ‪3 min drive‬
  • Plettenberg Bay (PBZ)
    ‪34 min drive‬

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Room options

View all photos for Standard Double or Twin Room (Manor)

Standard Double or Twin Room (Manor) | 1 bedroom, premium bedding, memory foam beds, in-room safe

Standard Double or Twin Room (Manor)

  • 538 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, Lagoon View

Superior Room, Lagoon View | 1 bedroom, premium bedding, memory foam beds, in-room safe

Superior Room, Lagoon View

  • 538 sq ft
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double or Twin Room (Manor)

Superior Double or Twin Room (Manor) | Garden view

Superior Double or Twin Room (Manor)

  • 301 sq ft
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Knysna

Issaquena Heights Boutique Hotel places you next to Cape Floral Region Protected Areas and within a 10-minute walk of Pledge Nature Reserve. This 17-room, 3.5-star hotel has a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • Knysna Waterfront - 17 min walk - 0.9 miles
  • Knysna Quays - 17 min walk - 0.9 miles
  • Knysna Lagoon - 17 min walk - 0.9 miles
  • Thesen Island - 3 min drive - 1.3 miles
  • Leisure Isle - 14 min drive - 5.0 miles

Getting around

  • George (GRJ) - 58 min drive

Restaurants

  • ‪KFC - ‬11 min walk
  • ‪Snobs Coffee - ‬7 min walk
  • ‪African Bean - ‬10 min walk
  • ‪Persello's - ‬7 min walk
  • ‪Lunar Cafe - ‬10 min walk

About this property

Issaquena Heights Boutique Hotel

Hotel in Knysna with spa services and an outdoor pool
At Issaquena Heights Boutique Hotel, guests have access to an outdoor pool, free WiFi in public areas, and a conference center. If you drive, put free parking to good use. Front-desk staff can help with tours or tickets, and provide local restaurant recommendations. Additional amenities include a terrace, laundry facilities, and a garden.
32-inch flat-screen TVs are available for entertainment, and guests can stay connected with free WiFi. Memory foam beds are dressed in premium bedding and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and free toiletries. Furnished balconies or patios, refrigerators, and electric kettles are also standard.
Recreational amenities at the hotel include an outdoor pool.

Children under 6 years old are not allowed in the swimming pool without adult supervision. Guests under 6 years old are not allowed in the swimming pool.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials and manicures and pedicures.

Languages

Afrikaans, English

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Front of property

Knysna Log-Inn Hotel

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  • Parking included
  • Free WiFi
9.4 out of 10, Exceptional, 13 reviews
$74 nightly
The price is $85
Jun 30 - Jul 1
Total includes taxes and fees
Knysna Log-Inn Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: ZAR 150 for adults and ZAR 150 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference center

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • No elevator

More

  • 1 building
  • 2 floors
  • Built in 1920
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 7 PM
Early check-in subject to availability
Late check-in subject to availability
Late check-in fee: ZAR 250 for check-in between 7:00 PM and 9:00 PM
Minimum check-in age: 15

Check-out

Check-out before 10 AM
Late check-out subject to availability

Special check-in instructions

The front desk is open daily from 7 AM - 10 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 12:30 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately ZAR 150 for adults and ZAR 150 for children
  • Late check-in fee: ZAR 250 for check-in between 7:00 PM and 9:00 PM

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM
  • Check-out: 10 AM
  • Minimum check-in age: 15
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Madison Manor Boutique Hotel Knysna
Madison Manor Boutique Knysna
Madison Manor Boutique Hotel
Issaquena Heights Hotel Knysna
Issaquena Heights Boutique Hotel Hotel
Issaquena Heights Boutique Hotel Knysna
Issaquena Heights Boutique Hotel Hotel Knysna

Frequently asked questions

Is a free cancellation option available at Issaquena Heights Boutique Hotel?

Issaquena Heights Boutique Hotel offers free cancellation on some room rates. For specific requirements, review the cancellation policy on our site.

What can I see near Issaquena Heights Boutique Hotel?

This hotel in Knysna is within a 10-minute walk of Cape Floral Region Protected Areas and Pledge Nature Reserve. You'll also find Knysna Waterfront and Knysna Quays less than a mile away.

Will I be able to park at Issaquena Heights Boutique Hotel?

Yes, self parking is offered for free at the hotel.

Is there a spa available at Issaquena Heights Boutique Hotel?

Spa services at the hotel include mani/pedis, massages, and facials.

Does Issaquena Heights Boutique Hotel have a casino on the premises?

No, Issaquena Heights Boutique Hotel doesn't have a casino.

Will I find an indoor pool at Issaquena Heights Boutique Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Issaquena Heights Boutique Hotel a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Does Issaquena Heights Boutique Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does Issaquena Heights Boutique Hotel have a restaurant that serves breakfast?

Yes, Issaquena Heights Boutique Hotel serves a cooked-to-order breakfast each morning for a surcharge from its restaurant.

Will Issaquena Heights Boutique Hotel allow pets to stay for free?

No, pets aren't allowed at Issaquena Heights Boutique Hotel.

Are there connecting rooms at Issaquena Heights Boutique Hotel?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Issaquena Heights Boutique Hotel?

The closest major airport to Issaquena Heights Boutique Hotel is Plettenberg Bay (PBZ), which is 21.1 mi away (33 minutes by car).

Are there rooms with balconies at Issaquena Heights Boutique Hotel?

Yes, every guestroom at Issaquena Heights Boutique Hotel comes with a furnished balcony with some featuring lagoon or garden views.

Does Issaquena Heights Boutique Hotel host weddings?

If wedding bells are in your future, take advantage of the wedding venue at Issaquena Heights Boutique Hotel.

Issaquena Heights Boutique Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 22 out of 34 reviews
Rating 8 - Good. 9 out of 34 reviews
Rating 6 - Okay. 0 out of 34 reviews
Rating 4 - Poor. 2 out of 34 reviews
Rating 2 - Terrible. 1 out of 34 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

7.4/10

Amenities

9.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Michael

Liked: Cleanliness, staff & service

Short two night stay..

Nice boutique hotel..Arrived late and Whitney , was very good checking us in..Blossom was lovely, in the restaurant..Nice views over the lagoon..
Stayed 2 nights in Mar 2025

4/10 Poor

Kim

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The view over Knysna was excellent. The room was up to standard and clean. Staff pleasant. That’s where it ends. The dining was poor. A number of items on the menu not available. Breakfast average at best. Overpriced.
Stayed 3 nights in May 2024

8/10 Good

Dietmar

Stayed 2 nights in Feb 2024

2/10 Terrible

Michele

Stayed 11 nights in Jan 2024

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Nice hotel, friendly staff. Rooms are comfortable. It’s in at the top of the hill overlooking Knysna and not walkable. Not much in Knysa except the waterfront. It’s an overprice place for food and not much to see. The hotel was nice but I would stay in Plettenberg Bay instead.
Stayed 2 nights in Jan 2024

10/10 Excellent

Hussein

Stayed 1 night in Nov 2023

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay here, you won't be disappointed!!

A great hotel! Rooms were spacious and clean. The pool area was gorgeous with the most spectacular view! A bit far from town but they do offer a shuttle. Because the hotel was so beautiful, we decided to eat in the restaurant there instead of the town and was so glad that we did! The service was amazing and the food delicious! A big thank you to Elrico who went above and beyond to make our stay most memorable!
Stayed 1 night in Nov 2023

10/10 Excellent

Martin

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely a boutique hotel, lovely furnishings . big comfortable room. Excellent breakfast nice friendly staff. stunning location worth staying more than one night . We stayed 5 . Slight problem with the Wi-Fi, but was fixed very fast. Assistant manager Enrico & reservation manager Jennifer were very help full and attentive , as were the dining room staff
Stayed 5 nights in Oct 2023

8/10 Good

Robert

Liked: Cleanliness, room comfort

Quiet hotel with excellent views!

Lovely place with excellent view over Knysna - staff very efficient and courteous. Little bit disappointed with breakfast - convoluted; coffee or juice both not both and one coffee - pay extra to refill. No replenishing of water in the room - slight feeling of money pinching.
Stayed 2 nights in Oct 2023

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb Issaquena

Amazing place. Great service, great rooms, great facilities and great views.
Stayed 1 night in Oct 2023

10/10 Excellent

Rochelle, Atlanta

Liked: Cleanliness, staff & service, property conditions & facilities
The bed was amazing, and the breakfast was delicious. Very helpful with things to do in the area too. Thank you!!
Stayed 1 night in Oct 2023

10/10 Excellent

HH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Heaven on earth

Thanks for a pleasant stay. The view was wonder full. The rooms were beautifull, especially the antiques. Just love everything, Koi fishes, breakfast, supper, the quietness and Nala the friendly Labby.
Stayed 4 nights in Feb 2018

8/10 Good

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

This is a nice hotel which is full of antiques. The rooms are done out nicely. The hotel is currently under some maintenance work due to the recent fires but is lucky to still be standing as the house next door was completely destroyed. My only complaint would be the noise of the air conditioning. Having turned off ours and the fridge as the made too much noise, I was still awoken by some other ac despite being the only guests (as it was put of season) and I was wearing earplugs. Breakfast is very good and staff are friendly and helpful.
Stayed 1 night in Aug 2017

10/10 Excellent

Zimkhitha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quality stay

I had an amazing stay at this hotel. The service is superb and the staff is very helpful and friendly. The room was nicely decorated and spacious. I would highly recommend this hotel for the location, staff, beautiful views from the pool area and spacious room.
Stayed 3 nights in Jul 2017

8/10 Good

Georgette, Québec

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

VERY nice hotel and VERY nice personnel.

Very pleasant place and all is perfect. The bed was very confortable and it was a quiet place.

10/10 Excellent

Janet, Fairlight, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable, quiet hotel with a lovely view

We were welcomed by the owner and the manager and taken to a very nice first floor room with a spacious balcony overlooking the lagoon at Knysna. The room was well-appointed, the bed very comfortable and the facilities just perfect for a long weekend stay. I was unwell for a few days so was able to rest in peace. Breakfasts are served in a separate building and the chef could not do enough to ensure that breakfasts were enjoyable and freshly prepared.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend.

This hotel was stunning. From the service, views to the styling of the rooms. We had a big claw foot bath in our room which was big enough for two people. The honesty bar was fun and the DIY soft serve and popcorn was a fun novelty. Definitely recommend.

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A fantastic B&B with views to die for

The host, Nan, and her team were extremely welcoming, helpful and informative and went out of their way to make our stay an enjoyable experience. It has only been open for less than a year and we think that Madison Manor is a fantastic B&B with outstanding views and service. We felt secure, there was plenty of parking and we used taxis to enjoy restaurants in the area rather than walk the hill!

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect staff Amazing people
Stayed 1 night in Nov 2024

10/10 Excellent

Elin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hyggelig og pent hotell med fantastisk utsikt. Veldig god mat og service
Stayed 2 nights in Jan 2024

4/10 Poor

tim

Stayed 2 nights in Nov 2023

8/10 Good

Camila

Café da manhã muito bom, bar da Piscina com vinhos ótimos. Quarto e Statf bons!!
Stayed 2 nights in Nov 2018

10/10 Excellent

Marc, Köln

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super Lage und unglaublich netter Service

Wir hatten eine Übernachtung gebucht. Unglaublich netter und familiärer Service. Haben wie so bisher noch nirgendwo erlebt. Die Herrin des Hauses hat uns zum Schluss sogar noch eine Alternativroute für den Rückweg ausgearbeitet. Unglaublich freundlich. Wir kommen wieder. Zudem hat das Hotel eine super Lage mit direktem Blick auf die Lagune von Knysna und nur eine kleine Anzahl an Zimmern, was den Aufenthalt nochmals angenehmer macht. Die Einrichtung ist sehr geschmackvoll. Teilweise erinnert es an ein Museum. Wirklich klasse!
Stayed 1 night in Aug 2018

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo hotel em Knysna

Certamente um dos melhores hotéis em que já me hospedei. Tudo foi espetacular.

10/10 Excellent

Hasse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Knysna overview

We had a fantastic week in Knysna as the central point for our daily activities nearby. Location is on a hill but with a fabulous view. Walking down no problem and taxi always available when returning in evenings.
Stayed 7 nights in Jan 2018

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