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Hotel Cleo, Knoxville Downtown, a Tribute Portfolio Hotel

Property class: 4

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Photo gallery for Hotel Cleo, Knoxville Downtown, a Tribute Portfolio Hotel

A hallway with a wooden floor, a brick wall, and a chandelier. There is a dining table with chairs and a rug.
A bedroom with a four-poster bed, a chandelier, and a large window with curtains.
A reception area with a wooden reception desk, a chandelier, and a mural on the wall.
A hotel sign with the name "HOTEL OLE" in bold, illuminated letters.
A cozy room with a brick wall, a wooden chair, a sofa, a coffee table, and a lamp.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Bar
  • Housekeeping

Explore the area

View in a map
428 South Gay St, Knoxville, TN, 37902
  • Place, Market Square
    ‪1 min walk‬
  • Place, Tennessee Theatre
    ‪2 min walk‬
  • Place, Knoxville Convention Center
    ‪6 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪18 min drive‬

Room options

View all photos for Signature Room, 1 King Bed, City View

A cozy room with a brick wall, a wooden chair, a sofa, a coffee table, and a lamp.

Signature Room, 1 King Bed, City View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite, 1 Queen Bed (View)

A cozy hotel room with a wooden ceiling, a chandelier, a green sofa, a small round table with a lamp, and a bed with a window view.

Luxury Suite, 1 Queen Bed (View)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Romantic Suite, 1 Queen Bed, City View

A living room with a brown sofa, a table with a lamp, and several framed artworks on the wall.

Romantic Suite, 1 Queen Bed, City View

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Studio, 1 King Bed (View)

A bathroom with a white bathtub, gold fixtures, and light gray tiled walls.

Executive Studio, 1 King Bed (View)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Royal Suite, 1 Queen Bed (View)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Royal Suite, 1 Queen Bed (Mobility Accessible, Tub)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Knoxville

Located in Downtown Knoxville, Hotel Cleo, Knoxville Downtown, a Tribute Portfolio Hotel is adjacent to Market Square and within a 15-minute walk of popular sights like University of Tennessee. This 16-room, 4-star hotel has a restaurant and a bar/lounge, along with free in-room WiFi.

What's nearby

  • Market Square - 1 min walk - 0.1 miles
  • Tennessee Theatre - 2 min walk - 0.1 miles
  • Knoxville Convention Center - 6 min walk - 0.4 miles
  • World's Fair Park - 7 min walk - 0.4 miles
  • Sunsphere Tower - 7 min walk - 0.4 miles

Getting around

  • McGhee Tyson Airport (TYS) - 21 min drive

Restaurants

  • ‪Stock & Barrel - ‬4 min walk
  • ‪Downtown Grill & Brewery - ‬1 min walk
  • ‪Nama Sushi Bar - Downtown Knoxville - ‬1 min walk
  • ‪Tupelo Honey - ‬3 min walk
  • ‪K Brew - ‬2 min walk

About this property

Hotel Cleo, Knoxville Downtown, a Tribute Portfolio Hotel

Guests of Hotel Cleo, Knoxville Downtown, a Tribute Portfolio Hotel enjoy free WiFi in public areas, coffee in a common area, and a vending machine. Valet parking is offered for USD 35 per day. The front desk is staffed 24/7 to help with concierge services, and answer any questions about the accommodations.
Guests can expect to find free WiFi and 55-inch Smart TVs with satellite channels and Netflix. Beds sport premium bedding and bathrooms offer hair dryers. Other standard amenities include coffee makers, free local calls, and desks.

Similar properties

A hotel with outdoor seating and a fire feature.
Hilton Knoxville
Downtown Knoxville
  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
8.6 out of 10, Excellent, 2,145 reviews
$110 nightly
The price is $130
Nov 24 - Nov 25
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered valet parking on site (USD 35 per day; includes in/out privileges)

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Lilou
  • Lilou

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Area rugs in room
  • Elevator (42 inch wide door)
  • Grab bar in bathtub
  • Grab bar in shower
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Covered valet parking fee: USD 35 per day (in/out privileges)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting.
  • Guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Cleo
Hotel Cleo Knoxville
Hotel Cleo, Knoxville Downtown, a Tribute Portfolio Hotel Hotel

Frequently asked questions

Is free cancellation available at Hotel Cleo, Knoxville Downtown, a Tribute Portfolio Hotel?

Hotel Cleo, Knoxville Downtown, a Tribute Portfolio Hotel provides free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Cleo, Knoxville Downtown, a Tribute Portfolio Hotel?

As of Nov 7, 2026, prices found for a 1-night stay for 2 adults at Hotel Cleo, Knoxville Downtown, a Tribute Portfolio Hotel on Nov 27, 2026 start from $361, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Hotel Cleo, Knoxville Downtown, a Tribute Portfolio Hotel?

This hotel is situated in Downtown Knoxville, just steps from Market Square and Tennessee Theatre, and within a short walk of Tennessee Valley Authority. You'll also find Neyland Stadium and Thompson–Boling Arena within a short drive.

Is there parking available at Hotel Cleo, Knoxville Downtown, a Tribute Portfolio Hotel?

Yes, covered valet parking is offered for USD 35 per day with in/out privileges.

Does Hotel Cleo, Knoxville Downtown, a Tribute Portfolio Hotel feature a casino on the premises?

No, Hotel Cleo, Knoxville Downtown, a Tribute Portfolio Hotel doesn't have a casino.

Is there an indoor pool at Hotel Cleo, Knoxville Downtown, a Tribute Portfolio Hotel?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hotel Cleo, Knoxville Downtown, a Tribute Portfolio Hotel?

Couples staying at this hotel will appreciate amenities like premium bedding and Netflix as well as a restaurant.

Does Hotel Cleo, Knoxville Downtown, a Tribute Portfolio Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel Cleo, Knoxville Downtown, a Tribute Portfolio Hotel feature a restaurant that includes a breakfast menu?

No, Hotel Cleo, Knoxville Downtown, a Tribute Portfolio Hotel doesn't have a restaurant that serves breakfast.

Does Hotel Cleo, Knoxville Downtown, a Tribute Portfolio Hotel allow pets to stay free of charge?

No, pets aren't allowed at Hotel Cleo, Knoxville Downtown, a Tribute Portfolio Hotel.

Does Hotel Cleo, Knoxville Downtown, a Tribute Portfolio Hotel have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Hotel Cleo, Knoxville Downtown, a Tribute Portfolio Hotel?

The closest major airport to Hotel Cleo, Knoxville Downtown, a Tribute Portfolio Hotel is McGhee Tyson Airport (TYS), which is 14.3 mi away (21 minutes by car).

Are there rooms with balconies at Hotel Cleo, Knoxville Downtown, a Tribute Portfolio Hotel?

No, you won't find guestrooms with balconies at Hotel Cleo, Knoxville Downtown, a Tribute Portfolio Hotel.

Hotel Cleo, Knoxville Downtown, a Tribute Portfolio Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 116 out of 130 reviews
Rating 8 - Good. 8 out of 130 reviews
Rating 6 - Okay. 3 out of 130 reviews
Rating 4 - Poor. 3 out of 130 reviews
Rating 2 - Terrible. 0 out of 130 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel and the restaurant inside. Beautifully done.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property!!!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Staff, room, coffee (Nespresso!) were all lovely
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great big room! The hotel is very comfortable and decorated with excellent taste. Another great part of it is the restaurant located in the lobby. The food, ambiance and drinks awesome!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything went nicely
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a pleasure staying there
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was beautiful and convenient to everything.
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing boutique hotel
Stayed 3 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding hotel
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place, have stayed a few times and will stay again. My favorite hotel in Knoxville.
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly and it was a wonderful stay. The hotel is beautiful.
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was excellent, room was very charming and comfortable.
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very good facility and location.
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

BEST STAY IN KNOXVILLE❤️❤️

It was a beautiful hotel and everyone was so lovely!!!
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

This is a very cute hotel. I love that they used and maintained the older aspects of the building. These types of hotels are my favorite.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this unique hotel! Perfect location !
Stayed 2 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice boutique hotel with a French theme.
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent place

This place is incredible and we will be coming back. The rooms are great and the restaurant and drinks were outstanding.
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel! Excellent location. Would highly recommend.
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is so beautiful and we had such a great stay! Everyone was so nice and the hotel is totally worth the price!!
Verified review

10/10 Excellent

Great place! The bar at the restaurant fantastic as well! Great decor! 👍
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk was extremely helpful and nice. Beautiful rooms and property.
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything from the room to the staff was awesome. I highly recommend this hotel👍😎
Stayed 2 nights in Apr 2024