2/10 Terrible
Steve R.
26 nov. 2025
Le gustó: Limpieza
The experience I had was so awful that I left a full day early. I never asked or expected any refund so it isn't ab out the money. The real issue is with the host company called "Peace of Mind Lodging", if you see this as the host company just know that you will get the run-around for any issues that come up, and every response will be a delay. Let me try to explain the very simple requests that we never addressed.1. About 24 hours before check-in, I messaged the host to ask what type of coffee maker was in the house. They said there was a regular drip coffee maker (true) and a Keurig. My wife and I bought a few boxes of Keurig pods. The loft actually had a Nespresso machine, the pods I bought were useless (lie #1). More on this below.2. Once in the loft I wanted to watch some college football so we tried to connect the TV to the internet using the user name and password provided. We could not get the internet to work and after several texts and phone calls, there was no fix nor any information on having it fixed. Working internet (lie #2), "having it taken care of right away" (lie #3). Was never fixed.3. The host company said they will order a Keurig and it would be delivered between 4-6pm, it was never delivered (lie #4). Once I mentioned this to the host they said they had to re-order it and wanted me to wait around the loft until it was delivered so I could sign for it. I have so much more to say but have run out of characters. Avoid the host company!!!
Steve R.
Se hospedó 3 noches en noviembre de 2025