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alpenhotel Kaiserfels

4.0 star property
Family-friendly slopeside fun with 2 bars/lounges

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Photo gallery for alpenhotel Kaiserfels

Suite | Terrace/patio
Buffet
Junior Suite, Balcony ( Executive) | Living area | 80-cm flat-screen TV with cable channels
Junior Suite, Balcony ( Executive) | In-room safe, desk, free WiFi, bed sheets
Sundeck

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast included
  • Gym
  • Housekeeping
  • Pet friendly
  • Spa

Explore the area

View in a map
Winkelschattseite 6b, Sankt Johann in Tirol, Tirol, 6380
  • Place, St. Johanner Bergbahnen
    ‪4 min drive‬
  • Place, Jodlalm Ski Lift
    ‪8 min drive‬
  • Place, Jodlalmbahn
    ‪8 min drive‬

Room options

View all photos for Superior Double Room, Balcony

Superior Double Room, Balcony | In-room safe, desk, free WiFi, bed sheets

Superior Double Room, Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • 323 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Double Room, Balcony (3*)

Standard Double Room, Balcony (3*) | In-room safe, desk, free WiFi, bed sheets

Standard Double Room, Balcony (3*)

10.0 out of 10
Exceptional
(1 review)
  • 215 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Double Room, Balcony

Executive Double Room, Balcony | In-room safe, desk, free WiFi, bed sheets

Executive Double Room, Balcony

  • 323 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite, Balcony ( Executive)

Junior Suite, Balcony ( Executive) | In-room safe, desk, free WiFi, bed sheets

Junior Suite, Balcony ( Executive)

  • 484 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Room, Balcony

Family Room, Balcony | In-room safe, desk, free WiFi, bed sheets

Family Room, Balcony

9.0 out of 10
Wonderful
(2 reviews)
  • 645 sq ft
  • Mountain view
  • Sleeps 5
  • 1 Queen Bed

View all photos for Junior Suite, Balcony

Junior Suite, Balcony | In-room safe, desk, free WiFi, bed sheets

Junior Suite, Balcony

  • 484 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite

Suite | In-room safe, desk, free WiFi, bed sheets

Suite

  • 646 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

About the neighborhood

Sankt Johann in Tirol

Alpenhotel Kaiserfels places you 6.6 mi (10.6 km) from Fieberbrunn Cable Car and 6.9 mi (11 km) from Kitzbueheler Peak. This 130-room, 4-star hotel welcomes business and leisure travelers with ski-in/ski-out access, a full-service spa, and free breakfast.

What's nearby

  • Mountain Cart - 16 min walk - 0.9 miles
  • St. Johanner Bergbahnen - 4 min drive - 1.3 miles
  • Panorama Badewelt - 4 min drive - 1.6 miles
  • Jodlalm Ski Lift - 8 min drive - 1.8 miles
  • Jodlalmbahn - 8 min drive - 1.8 miles

Getting around

  • Grieswirt Station - 2 min drive
  • W.A. Mozart Airport (SZG) - 66 min drive

Restaurants

  • ‪Ristorante Pizzeria La Rustica - ‬4 min drive
  • ‪Le Bastian - ‬3 min drive
  • ‪Villa Masianco - ‬4 min drive
  • ‪Sporthotel Austria - ‬5 min drive
  • ‪Eiscafé Da Vito - ‬4 min drive

About this property

alpenhotel Kaiserfels

Family-friendly slopeside fun with 2 bars/lounges
Guests of alpenhotel Kaiserfels have access to ski-in/ski-out access, a full-service spa, and an indoor pool. You can take advantage of free parking, along with an airport shuttle for a fee. The front desk has multilingual staff that can help with luggage storage, concierge services, and securing valuables. Other amenities at this ski hotel include a gym, a sauna, and free WiFi in public areas.
80-cm flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, bathrobes, and slippers. Balconies, safes, and phones are also standard.
Recreational amenities at the hotel include ski-in/ski-out access, an indoor pool, a health club, and a sauna.

Children under 16 years old are not allowed in the swimming pool without adult supervision. Guests under 16 years old are not allowed in the hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Beauty Vital has 3 treatment rooms including rooms for couples. Services include hot stone massages, sports massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 6 years old are not allowed in the spa without adult supervision.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Hotel & Wirtshaus Post
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  • Spa
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  • Free WiFi
9.4 out of 10, Exceptional, 150 reviews
$132 nightly
The price is $152
Nov 27 - Nov 28
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free ski shuttle
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Kaiserfels

Things to do

  • Arcade/game room
  • Archery
  • Bicycle rentals
  • Cross-country skiing
  • Downhill skiing
  • Free children's club
  • Full-service spa
  • Health club
  • Helicopter/airplane tours
  • Ice skating
  • Indoor pool
  • Kayaking
  • Mountain biking
  • Playground
  • Rafting
  • Rowing/canoeing
  • Sauna
  • Ski equipment rentals
  • Ski lessons
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Skydiving
  • Sledding
  • Snow tubing
  • Snowboarding
  • Snowshoeing
  • Steam room

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Free children's club
  • Free supervised activities for children
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (35 inch wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 5 floors
  • Built in 2014
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 80-cm flat-screen TV with cable channels

More

  • Connecting rooms available
  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 6:30 AM - 11:00 PM
Front desk staffed during limited hours

Renovations and closures

The property is closed between November 5 and December 6.

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for EUR 20 per pet, per day
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 2.60 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: EUR 20 per pet, per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

lti alpenhotel Kaiserfels Hotel Sankt Johann in Tirol
lti alpenhotel Kaiserfels Hotel
lti alpenhotel Kaiserfels Sankt Johann in Tirol
lti alpenhotel Kaiserfels
lti alpenhotel Kaiserfels
alpenhotel Kaiserfels Hotel
Sentido alpenhotel Kaiserfels
alpenhotel Kaiserfels Sankt Johann in Tirol
alpenhotel Kaiserfels Hotel Sankt Johann in Tirol

Frequently asked questions

Are free cancellation options available at alpenhotel Kaiserfels?

Alpenhotel Kaiserfels offers free cancellation on certain room rates. For additional details, look at the cancellation policy on our site.

What's there to see close to alpenhotel Kaiserfels?

This hotel is located in Sankt Johann in Tirol, close to Kitzbueheler Horn Ski Area, Kitzbueheler Horn Cable Car, and Black Lake. You'll also find St. Johanner Bergbahnen and Raintal Ski Lift within a short drive.

Will I be able to park at alpenhotel Kaiserfels?

Yes, uncovered self parking is offered for free at the hotel. Accessible parking is also available for guests.

Is a spa located at alpenhotel Kaiserfels?

Beauty Vital is the hotel's spa and services include hot stone massages, prenatal massages, detox wraps, and couples treatments.

Does alpenhotel Kaiserfels include a casino at the property?

No, alpenhotel Kaiserfels doesn't have a casino.

Is there an indoor pool at alpenhotel Kaiserfels?

Yes, this hotel has an indoor pool.

What do couples enjoy most about alpenhotel Kaiserfels?

There are plenty of amenities for couples at this hotel, including an indoor pool, 2 bars, and a restaurant with al fresco dining.

Are there hot tubs at alpenhotel Kaiserfels?

No, but guests can enjoy a steam room at this hotel.

Does alpenhotel Kaiserfels have a restaurant with a breakfast menu?

Yes, alpenhotel Kaiserfels serves free buffet breakfast at Kaiserfels each morning.

Does alpenhotel Kaiserfels allow pets to stay for free?

Although they can't stay for free, pets are welcome at alpenhotel Kaiserfels for a fee of EUR 20 per pet, per day.

Does alpenhotel Kaiserfels have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Are there rooms with balconies that I can book at alpenhotel Kaiserfels?

Yes, every guestroom at alpenhotel Kaiserfels comes with a balcony with some featuring mountain views.

alpenhotel Kaiserfels Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 66 out of 122 reviews
Rating 8 - Good. 46 out of 122 reviews
Rating 6 - Okay. 5 out of 122 reviews
Rating 4 - Poor. 3 out of 122 reviews
Rating 2 - Terrible. 2 out of 122 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Bahattin Selman

Liked: Cleanliness, amenities
Disliked: Staff & service
The only good thing is if you go with family and try to stay in all the time then it is cool . They give you only specific table to sit town you have no right to choose and surprisingly got charged for service fee which they didn’t even clean my room
Stayed 3 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Sep 2024

8/10 Good

Denis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great holiday nice hotel.

Food excellent, location good but out of town. Rooms comfortable, almost all staff extremely friendly.
Stayed 7 nights in Feb 2022

10/10 Excellent

Toby

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location right by skischool and lifts. Rockbar Nextdoor was perfect for lunch. Lovely pool area. We were half board which I would recommend. Would return.
Stayed 3 nights in Feb 2022

10/10 Excellent

Sharon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Skiing in St Johann

We had an excellent stay at the Sentido. Location for skiing was perfect. Rooms were very bright and comfortable and extra pillows and a kettle were provided immediately upon request. All staff were fantastic. Although the spa area is amazing you need to be very comfortable with stripping off - not for us unfortunately so we therefore felt we missed out. Everyone was naked inside and out of the steam and sauna. I appreciate that this is the way, however, there was no option to stay in you bathers.
Stayed 7 nights in Feb 2022

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is modern and extremely clean. Staff are super friendly and service is excellent. Food setup excellent too. We have come to this hotel the last 3 years for skiing and love it. This year there was a large corporate group staying at hotel, and were loud until the early hours of next day which was frustrating as family found it difficult to sleep until noise stopped. Not our normal experience and I’d say unusual for hotel.
Stayed 4 nights in Jan 2020

2/10 Terrible

Domenech, Hialeah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am extremely disappointed, to say the least in regards to not being able to get a refund for the days not used due to an emergency that your night clerk is totally aware of and confirm the situation. This situation was totally out of our control and should be taken into consideration. I expected from such a reputable hotel that they would make an exception to their rules in this case.
Stayed 7 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay if you get it at the right price.

Hotel nicely decorated. Minimalist feel with washed woods, tasteful fabrics and nice linen. Staff friendly and food (buffet style) offered a reasonable choice for dinner and breakfast. We had a junior suite (501) on the exec level. It was nice with a large balcony and floor to ceiling windows. When sitting on your bed, a nice view across the roof of the hotel to the mountain opposite the ski slope. Bed super comfy and soft good quality robes too. Now to the small points worth noting: Didn’t have nice complimentary toiletries which you come to expect in a 4 star hotel. Only squeezy wall mounted bottle. Also no air con that we could discern. Not a problem for us as cool outside but I can imagine it getting stifling in the summer. Didn’t really think the extra for exec level worth it. The complimentary things were limited in the lounge and the mini only stocks soft drinks and a couple of beers. Being high is nice but we were on 5th floor and our balcony looked out across the roof top of the 4th floor and the car park. Didn’t try the other amenities of the hotel which could have warranted the price we paid for the room.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay. Beds were good, food was delicious. Our only gripe would be the pillows. For us they were too soft.
Stayed 7 nights in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right at the bottom of the hill, beside the gondola. Beautiful pool, sauna and gym facilities.
Stayed 2 nights in Mar 2019

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

St Johann, June 2018

Great hotel, very clean and modern. Food was buffet style morning and evening and had a excellent selection of varied food every night. Will definitely be returning. Location was excellent for exploring the Tirol and was always a pleasure to come back at the end of a day.
Stayed 5 nights in Jun 2018

10/10 Excellent

alison , Arundel UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic position to ski to the door and gondola

Wonderful stay. perfect position for the slopes. Lovely swimming pool but a bit on the chilli side after a cold ski day
Stayed 4 nights in Jan 2018

10/10 Excellent

Benjamin

Stayed 2 nights in Aug 2025

8/10 Good

Madleen

Stayed 4 nights in Aug 2025

10/10 Excellent

Samuel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ruhiges Hotel, etwas außerhalb vom Ort. Ab zwei Übernachtungen ist die Gondelkarte für St. Johann inklusive.
Stayed 3 nights in Jul 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2025

8/10 Good

Martin

Stayed 1 night in Jul 2025

10/10 Excellent

camilla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Riktigt fint hotell

Helt fantastiskt hotell, bra service. Vi hade halvpension vilket vi kan rekommenderas- jättefin buffé, med variation varje kväll. Riktigt fin frukost. Fabulös utsikt över bergen. Nära in till byn Sankt Johann, en promenad på ca 15min. Finns cyckeluthyrning på hotellet. Obs den är stängd på söndagar.
Stayed 2 nights in Jun 2025

8/10 Good

Hans-Ulrich

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Top Hotel sehr freundlich

Alle waren sehr bemüht und freundlich. Tolle Auswahl an Essen sowohl am Morgen wie Abends.
Stayed 3 nights in Apr 2025

10/10 Excellent

Ursula

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Tatu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Kistner

Stayed 1 night in Mar 2025

4/10 Poor

solange

Traveled with family
Disliked: Staff & service
Stayed 6 nights in Dec 2024

10/10 Excellent

Rüdiger

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Auswahl beim Frühstück war wirklich super, auch das Abendessen war sehr vielfältig. Den Saunabereich haben wir sehr genossen. Die Zimmer waren nachts sehr warm und ein lüften war leider nicht möglich, da starker Güllegeruch von den Wiesen rein kam. Leider war an einer Nacht eine Party bei der nebenan befindlichen Rockbar, welche bis 4 Uhr morgens anhielt. Aber das Hotel an sich ist sehr schick und modern eingerichtet.
Stayed 3 nights in Oct 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

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