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Mstar Hotel

Property class: 3
VIP Access

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Photo gallery for Mstar Hotel

A multi-story hotel with a modern design, featuring a mix of stone and metal exterior, large windows, and a prominent entrance with a canopy.
A compact hotel room with a kitchenette, including a coffee maker, microwave, and a small refrigerator.
A person in a black uniform with a name tag, standing in front of a stone wall with a large golden letter 'M' on the wall behind them.
A hotel room with a sofa, coffee table, and a desk with drawers.
A neatly made hotel bed with a tray of two white cups and a small white flower.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry

Explore the area

View in a map
150 City Centre Mall, Kitimat, BC, V8C 1T6
  • Place, Kitimat Museum and Archives
    ‪1 min walk‬
  • Place, City Centre Mall
    ‪2 min walk‬
  • Place, Tamitik Jubilee Sports Complex
    ‪3 min walk‬
  • Airport, Terrace, BC (YXT-Northwest Regional)
    ‪48 min drive‬
VIP Access
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  • Extra savings and perks for Rewards members
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Room options

View all photos for Deluxe Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a TV, and a window with curtains.

Deluxe Room, 1 King Bed

9.8 out of 10
Exceptional
(6 reviews)
  • 4359 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Executive Room, 1 King Bed

A hotel room with a bed, a desk, a chair, a TV, and a bathroom with a mirror and towel rack.

Executive Room, 1 King Bed

9.0 out of 10
Wonderful
(8 reviews)
  • 480 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Double Room, 2 Queen Beds

A hotel room with two beds, a desk, a television, and a window with curtains.

Standard Double Room, 2 Queen Beds

9.2 out of 10
Wonderful
(19 reviews)
  • 405 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Junior Room, 1 King Bed

A hotel room with a sofa, two armchairs, a desk, a TV, a lamp, and a bed.

Junior Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 500 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Single Room, 1 Queen Bed

A neatly made hotel bed with a tray of two white cups and a small white flower.

Single Room, 1 Queen Bed

9.6 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

About the neighborhood

Kitimat

Mstar Hotel places you next to City Centre Mall and within a 10-minute stroll of other popular attractions like Kitimat General Hospital and Health Centre. The 42 rooms at this 3-star hotel include refrigerators, microwaves, and flat-screen TVs. It's connected to a shopping center in central Kitimat, and a short drive from Kitimat Museum and Archives and Tamitik Jubilee Sports Complex.

What's nearby

  • Kitimat Museum and Archives - 1 min walk - 0.1 miles
  • City Centre Mall - 2 min walk - 0.1 miles
  • Tamitik Jubilee Sports Complex - 3 min walk - 0.2 miles
  • Giant Spruce Park - 17 min walk - 0.9 miles
  • Lakelse Lake Provincial Park - 37 min drive - 35.1 miles

Getting around

  • Terrace, BC (YXT-Northwest Regional) - 40 min drive

Restaurants

  • ‪Subway - ‬4 min walk
  • ‪Rosario's Restaurant - ‬13 min walk
  • ‪Tim Hortons - ‬5 min walk
  • ‪MR MIKES SteakhouseCasual - ‬8 min walk
  • ‪A&W Restaurant - ‬3 min walk

About this property

Mstar Hotel

Guests of Mstar Hotel enjoy access to free WiFi in public areas, coffee in a common area, and a meeting room. You can take advantage of free parking if you drive. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, luggage storage, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include express check-out, laundry facilities, and a banquet hall.
Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Refrigerators, microwaves, and free local calls are also available. Weekly housekeeping is available.

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  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2017
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 29.99 per accommodation, per stay
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 4 kids 18 years old and younger stay free, per registered adult, when using existing bedding

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: CAD 29.99 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 19
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher.

Property is also known as

Mstar Hotel Kitimat
Mstar Kitimat
Mstar Hotel Hotel
Mstar Hotel Kitimat
Mstar Hotel Hotel Kitimat

Frequently asked questions

Is a free cancellation option available at Mstar Hotel?

Mstar Hotel provides free cancellation on certain room rates. To learn more, review the cancellation policy on our site.

What is there to do around Mstar Hotel?

This hotel is located in Kitimat, just steps from City Centre Mall and Kitimat Museum and Archives, and within a short walk of Tamitik Jubilee Sports Complex. You'll also find Giant Spruce Park and Hirsch Creek Golf and Winter Club within a short drive.

Will I be able to park at Mstar Hotel?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Does Mstar Hotel include a casino?

No, Mstar Hotel doesn't have a casino.

Will I find an indoor pool at Mstar Hotel?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Mstar Hotel?

Amenities that appeal to couples at this hotel include premium bedding, a rainfall showerhead, and free wired internet.

Does Mstar Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does Mstar Hotel feature a restaurant that includes a breakfast menu?

No, Mstar Hotel doesn't have a restaurant that serves breakfast.

Will Mstar Hotel allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Mstar Hotel for a fee of CAD 29.99 per accommodation, per stay. The property also provides food and water bowls.

Does Mstar Hotel have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Mstar Hotel?

The closest major airport to Mstar Hotel is Terrace, BC (YXT-Northwest Regional), which is about 29.1 mi away.

Can I book a room with a balcony at Mstar Hotel?

No, you won't find guestrooms with balconies at Mstar Hotel.

Does Mstar Hotel have a wedding venue?

There are wedding services available at Mstar Hotel if that's in your vacation plans.

Mstar Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 438 out of 528 reviews
Rating 8 - Good. 65 out of 528 reviews
Rating 6 - Okay. 14 out of 528 reviews
Rating 4 - Poor. 3 out of 528 reviews
Rating 2 - Terrible. 8 out of 528 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and very quiet hotel.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent, they were very helpful and kind to us The personal note they left when we checked in was a wonderful surprise, it felt very personal We would definitely stay here again when we are in the area
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Housekeeping staff were super friendly!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel all around… friendly helpful staff, convenient location, nice clean well cared for facilities
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable, welcoming. Great value!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is perfect being close to primary amenities. Clean and comfortable. No breakfast but your next door to Timmie’s! Would stay here again.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and well maintained property. Good location.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good stay, room was great, parking good. And great muffins in the morning
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Parking excellent, laundry service is amazing.
Stayed 14 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean, quiet and the gym pass was amazing!!! Thank you!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 3 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect! 😍
Stayed 6 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Staff are nice and helpful Good location
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, amazing staff
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was great
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
clean and spacious room - super comfy bed great coffee
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
D
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Great place, great staff, highly recommend staying here
Stayed 4 nights in Mar 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Easy parking, staff friendly, room clean, and bed very comfortable
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a wonderful place to stay - everything was immaculate, our room was fresh and spacious, and it was very quiet (despite the hotel being full). The deluxe coffee machine and the fresh muffins were a delight and a welcome start to the day. Although a few years old, the hotel still seems brand new - the lobby, elevator, common areas and our room were extremely well maintained. We also appreciated the wide hallways and the large rooms, including a spacious closet. The receptionist was knowledgeable and friendly, too.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ample parking. Great staff. Comfortable beds. Hot beverages and muffins 24/7.
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness

Excellent stay

Great stay, friendly, large king rooms, 24 hour coffee bar great for early morning
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great downtown location.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was really clean and the front desk folks answered all my questions. Great stay.
Stayed 4 nights in Sep 2025