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Mercure Urabandai Resort & Spa

Property class: 4

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Photo gallery for Mercure Urabandai Resort & Spa

A hot spring area with a stone pool surrounded by rocks and trees, illuminated by lights.
A large building with a central tower, arched windows, and a reflection in the water.
A traditional Japanese room with tatami flooring, a low table, a television, and a view of the outdoors.
A traditional Japanese room with tatami flooring, a low table with cushions, sliding shoji doors, and a television.
A spacious indoor area with large windows, a grand piano, and multiple seating arrangements.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available

Explore the area

View in a map
1093-309, Turugamine, Hibara, Yamagun, Kitashiobara, Fukushima-ken, 969-2701
  • Place, Goshikinuma Lake
    ‪14 min walk‬
  • Place, Bandai 3D World
    ‪4 min drive‬
  • Place, Akimoto Lake
    ‪4 min drive‬

Room options

View all photos for Classic Room with 2 single beds and 1 sofa bed, Dog-friendly

A hotel room with two beds, a red carpet, a lamp, a clock, a pet bed, and a window with curtains.

Classic Room with 2 single beds and 1 sofa bed, Dog-friendly

  • 388 sq ft
  • Sleeps 6
  • 1 Twin Bed and 1 Double Sofa Bed

View all photos for Classic Room with 1 single bed

A hotel room with a bed, a desk with a computer, a chair, a window with a view of the mountains, and a lamp.

Classic Room with 1 single bed

  • 194 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Classic Room, Japanese style, 2 single beds and 3 futon beds

A hotel room with two beds, a desk with a TV, a window with a mountain view, and a red carpet.

Classic Room, Japanese style, 2 single beds and 3 futon beds

  • 388 sq ft
  • Sleeps 10
  • 2 Twin Beds and 3 Twin Futons

View all photos for Classic Room, Japanese style, 5 futon beds

A traditional Japanese room with tatami flooring, a low table, a TV, and a view of mountains through a large window.

Classic Room, Japanese style, 5 futon beds

7.4 out of 10
Good
(9 reviews)
  • 388 sq ft
  • Sleeps 10
  • 5 Twin Futons

View all photos for Classic Room with 2 single beds and 2 sofa beds

A hotel room with two beds, a desk with a television, a chair, a window with curtains, and a nightstand with a lamp.

Classic Room with 2 single beds and 2 sofa beds

8.0 out of 10
Very good
(3 reviews)
  • 388 sq ft
  • Sleeps 8
  • 2 Twin Beds and 2 Double Sofa Beds

View all photos for Classic Comfort Twin Room, 2 Single Beds and 2 Sofa, Non-smoking

A hotel room with two beds, a desk, a chair, a TV, and a window with a mountain view.

Classic Comfort Twin Room, 2 Single Beds and 2 Sofa, Non-smoking

7.4 out of 10
Good
(6 reviews)
  • 388 sq ft
  • Sleeps 8
  • 2 Twin Beds and 2 Double Sofa Beds

View all photos for Classic Room, Japanese style, 10 futon beds

A traditional Japanese room with tatami flooring, sliding doors, and a low table with cushions.

Classic Room, Japanese style, 10 futon beds

  • 388 sq ft
  • Sleeps 6
  • 5 Twin Futons

View all photos for Classic Suite, 2 Twin Beds

A hotel room with two beds, a sofa, a coffee table, a TV, and a desk with a computer.

Classic Suite, 2 Twin Beds

  • Sleeps 10
  • 2 Twin Beds

View all photos for Deluxe Suite, Multiple Beds

A hotel room with two beds, a desk with a chair, a TV, and a window with a view of greenery.

Deluxe Suite, Multiple Beds

  • Sleeps 8
  • 4 Twin Beds

About the neighborhood

Kitashiobara

Mercure Urabandai Resort & Spa places you within a 15-minute stroll of popular sights such as Goshikinuma Lake and Morohashi Museum of Modern Art. This 227-room, 4-star hotel has a restaurant along with conveniences like a full-service spa and free in-room WiFi.

What's nearby

  • Urabandai Visitor Center - 4 min walk - 0.3 miles
  • Goshikinuma Lake - 14 min walk - 0.8 miles
  • Bandai 3D World - 4 min drive - 1.1 miles
  • Akimoto Lake - 4 min drive - 1.3 miles
  • Urabandai Nekoma Ski Area - 13 min drive - 6.3 miles

Getting around

  • Inawashiro Station (JR) - 19 min drive
  • Fukushima Airport (FKS) - 75 min drive

Restaurants

  • ‪Books&Cafe - ‬18 min drive
  • ‪奥裏磐梯らぁめんや - ‬11 min drive
  • ‪早稲澤屋しおまる - ‬9 min drive
  • ‪手打そば処 まるひ - ‬9 min drive
  • ‪Kisse Kisse - ‬19 min drive

About this property

Mercure Urabandai Resort & Spa

Guests of Mercure Urabandai Resort & Spa enjoy features like a full-service spa, free WiFi in public areas, and spa services. If you plan to drive, free parking is available. The front desk is staffed 24 hours a day to help with securing valuables and luggage storage. Other amenities at this hot springs hotel include laundry facilities, a picnic area, and a banquet hall.
16-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport down comforters and bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, safes, and phones. Housekeeping is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa, 五色温泉. The spa is open daily.

Public bath/onsen services include an indoor public bath (no minerals) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: JPY 3,025 for adults and JPY 2,178 for children
  • A restaurant

Restaurants on site

  • Shiki

Things to do

  • Full-service spa
  • Hot springs
  • Shopping
  • Ski lift privileges
  • Ski storage
  • Table tennis
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)

Business services

  • 3 meeting rooms

Outdoors

  • In a national park
  • On the boardwalk/promenade
  • Picnic area

Full-service spa

  • Hot springs
  • Public indoor bath (no minerals)
  • Public outdoor bath (no minerals)
  • Separate men/women areas in public bath
  • Spa open daily
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (33 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk (41 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 16-inch flat-screen TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for JPY 3630 per day

Property payment types

  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 3025 for adults and JPY 2178 for children
  • Rollaway bed fee: JPY 3630 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-11 PM
  • Check-out: 10:00 AM
The front desk is open 24 hours a day. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Urabandai Royal Hotel Kitashiobara
Urabandai Royal Hotel
Urabandai Royal Kitashiobara
Urabandai Royal
Active Resorts URABANDAI Hotel Kitashiobara
Active Resorts URABANDAI Hotel
Active Resorts URABANDAI Kitashiobara
Active Resorts URABANDAI
Mercure Urabandai Resort Spa
Mercure Urabandai Resort & Spa Hotel
Mercure Urabandai Resort & Spa Kitashiobara
Mercure Urabandai Resort & Spa Hotel Kitashiobara

Frequently asked questions

Is free cancellation available at Mercure Urabandai Resort & Spa?

Mercure Urabandai Resort & Spa offers free cancellation on certain room rates. For more details, review the cancellation policy on Orbitz.

How much does it cost to stay at Mercure Urabandai Resort & Spa?

As of Oct 18, 2026, prices found for a 1-night stay for 2 adults at Mercure Urabandai Resort & Spa on Nov 17, 2026 start from $72, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Mercure Urabandai Resort & Spa?

This hotel is located in Kitashiobara, a short 13-minute walk from Goshikinuma Lake and also 15 minutes on foot from Morohashi Museum of Modern Art. You'll also find Lake Hibara and Urabandai Nekoma Ski Area within a short drive.

Is there parking available at Mercure Urabandai Resort & Spa?

Yes, self parking is offered for free at the hotel. An electric car charging station is also available for guests.

Is there a spa at Mercure Urabandai Resort & Spa?

五色温泉 is the name of the hotel's full-service spa available for guests to enjoy.

Does Mercure Urabandai Resort & Spa have a casino at the property?

No, Mercure Urabandai Resort & Spa doesn't have a casino.

Is there an indoor pool at Mercure Urabandai Resort & Spa?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Mercure Urabandai Resort & Spa?

There are plenty of amenities for couples at this hotel, including a restaurant, hot springs, and a full-service spa.

Does Mercure Urabandai Resort & Spa have a hot tub?

No, this hotel doesn't have a spa tub.

Does Mercure Urabandai Resort & Spa have a restaurant that serves breakfast?

Yes, Mercure Urabandai Resort & Spa serves buffet breakfast for a surcharge each morning at Shiki.

Does Mercure Urabandai Resort & Spa allow pets to stay free of charge?

No, pets aren't allowed at Mercure Urabandai Resort & Spa though service animals are welcome.

Does Mercure Urabandai Resort & Spa have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies at Mercure Urabandai Resort & Spa?

No, you won't find guestrooms with balconies at Mercure Urabandai Resort & Spa.

Mercure Urabandai Resort & Spa Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 109 out of 297 reviews
Rating 8 - Good. 105 out of 297 reviews
Rating 6 - Okay. 58 out of 297 reviews
Rating 4 - Poor. 18 out of 297 reviews
Rating 2 - Terrible. 7 out of 297 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was excellent
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Amazing buffet for dinner and breakfast. We hadn’t ordered the half board in advance, but paid for the dinner buffet on site and it was well worth it. One of the best buffets we’ve seen in Japan so far, and it included a great selection of alcoholic drinks!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was delicious and lots of kind foods !
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort hotel with Onsen… Restaurant not much choice and food was delicious 😋 Carpark is next building of the hotel
Stayed 1 night in Nov 2022
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
This is a somewhat old hotel which hasn’t seen much renovation. Old style furniture, slight musty smell, etc. Location was not super convenient, and you definitely need a car. Meals were just ok, buffet style with good variety but nothing worth the price. All in all, it was an ok hotel, but for the price I paid I could have stayed somewhere much nicer.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
The staff was friendly and professional! The hired personnel really makes this place! The rooms are a little dated but it just adds to the charm of the experience. I enjoyed staying here and would recommend! The women onsen was also great and super relaxing!
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Nice area of hotel and huge property. But Breakfast is so busy which I don't like.
Stayed 1 night in Nov 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Hotel is clean but decor outdated. Onsen bath is excellent. Walking distance to scenic attraction
Stayed 2 nights in Oct 2023
Verified review

6/10 Okay

Disliked: Property conditions & facilities
Great location, friendly staff. Enjoyed daily welcome drinks. However the hotel needs a good refresh. Carpet in the hallways were worn and stained. Shower curtain in our room was very mouldy.
Stayed 4 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotspring was very nice. I didnt stay due to the skiing aspect. But they are well equipped for it. Great quality of food for their breakfast and supper buffets. The staff were very kind even though i dont speak a lot of japanese.
Stayed 7 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Staff & service
I have stayed at many places like this in Japan. The concept is this: innovative operator takes over aging property and invests in upgrading the three key touchpoints - reception/lounge area + dining area + public bath. The rest is maintained at a bare minimum. I don't come to a place like this wandering the halls and stairwells looking for stained carpet or cracks in the walls. I want to eat well, soak in the hot springs, and relax in stylish surroundings. This place delivers. The bath is big and well designed. The lounge is nice, and the complementary drinks and snacks are well appreciated. The dining / breakfast area excellent, and I was quite surprised with the breakfast buffet - far surpassed my expectations. I will return next time to do more trekking, so this will be where I stay.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Disliked: Property conditions & facilities, room comfort

An OK place to stay, safe and clean but dated

Overall the stay was ok. They had free hot tea which was great when it was so cold out, but the room was very dated. Also, (just FYI) the hotel staff doesn't speak much English and you need a dinner reservation if you want to eat at the hotel- becides a little restaurant near the back of the hotel (which was good!)
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities
少しだけ歴史を感じる造りですが、大変広いホテルです。利用者は多かったですが、混雑している雰囲気を感じる事なく過ごせるキャパシティでした。現地のグルメが朝夕とも楽しめる食事でした。子連れで行きました。喜多方ラーメンとソースカツ丼をの大変いました
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
小さな子どもを連れての宿泊には最適でした！ただ、0歳の子どもとのお風呂は少し大変さも感じました。ベビーバスなどがあればありがたいなと思いました。 フロントのスタッフの方の対応にやや不快に感じる点がありましたが、その他のスタッフのかたはとても親切でした。
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
the bathroom in the room is out of a horror movie , luckily stays only one night
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
内湯と露天風呂のお湯の循環システムが機能していない様に思われました。
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
キャンプ目的だったがクマが怖いので急遽宿泊。連休で賑わっていましたが、広さもあり快適に過ごせました。ラウンジで飲み放題タイムもあって喉が渇いていた時は最高。
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
温泉や朝食も良く、夜はバーが無料開放される等、満足度は高いと思います。
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Disliked: Staff & service
오래되고 낡은시설. 온천은 좋음
Stayed 1 night in Mar 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities
施設は清潔で、食事も美味しく、バリエーションも多彩でした。
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
食事はどれも新鮮でおいしかったです。私は特にシュウマイがおいしかったです。スタッフは皆さんとても親切で気配りがすばらしかったです。
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
食事はメニューが豊富で良かった。
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
スタッフの方がとにかく一生懸命でした。混んでいる中、希望の席を探して下さったりテーブルのアルコール消毒も徹底されていて安心してお食事を頂けました。残念だったのが3泊したのですが朝夕食ともにメニューが一緒だったことです。目玉の一品だけでも違ったメニューだと良いのではないかと思います。
Stayed 3 nights in Jan 2026
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
食事する所が施設の規模と合ってない。食事が予約制とか事前に知らなかったら、数十組待ちとなり、子供がお腹を空かせるはめになる。朝食も、ゲレンデまでのバスの時間があるのに、予約時間見誤ると、大急ぎで食べないといけない。それがストレス過ぎた
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
部屋が暖房入れてない
Stayed 1 night in Nov 2025