Puma Garden and Suites

Property class: 2.5

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Photo gallery for Puma Garden and Suites

Front of property
Lobby
Shower, slippers, towels
Free WiFi, bed sheets
Free daily full breakfast

Reviews

2.0 out of 10

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
KG 282 St, Kigali, Kigali City
  • Place, Kigali Golf Club
    ‪14 min walk‬
  • Place, Rwanda Development Board
    ‪3 min drive‬
  • Place, Kigali Heights
    ‪3 min drive‬
  • Airport, Kigali (KGL-Kigali Intl.)
    ‪8 min drive‬

Room options

About the neighborhood

Kigali

Located in Remera within a mile (2 km) of Kigali Golf Club, Puma Garden and Suites is within 2 miles (3 km) of Rwanda Development Board. This 10-room hotel has free breakfast along with conveniences like free in-room WiFi and free self parking.

What's nearby

  • Kigali Golf Club - 14 min walk - 0.8 miles
  • Rwanda Development Board - 3 min drive - 1.4 miles
  • University of Kigali - 3 min drive - 1.2 miles
  • Kigali Heights - 3 min drive - 1.4 miles
  • Kigali Business Centre - 4 min drive - 1.4 miles

Getting around

  • Kigali (KGL-Kigali Intl.) - 19 min drive

Restaurants

  • ‪Mukati Na Butta - ‬4 min drive
  • ‪Ugarit Restaurant - ‬3 min drive
  • ‪Sakae - ‬15 min walk
  • ‪Mocha Cafe - ‬4 min drive
  • ‪PILI PILI RESTAURANT - ‬3 min drive

About this property

Puma Garden and Suites

Puma Garden and Suites features free WiFi in public areas and laundry facilities. Free parking is included with your stay. The front desk is staffed 24/7 to help with dry cleaning or laundry, and answer any questions about the accommodations.
Smart TVs come with satellite channels, and free WiFi keeps guests connected. Bathrooms offer children's slippers, slippers, and toothbrushes and toothpaste. Change of towels is available on request.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site

Food and drink

  • Free full breakfast available daily 6:00 AM to 10:00 AM

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Children's slippers
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Smart TV with satellite channels

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
  • Check-in: noon
  • Check-out: 10:30 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a private host, not a professional engaged in trade or business.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • There are no elevators.

Property is also known as

Puma Garden and Suites Hotel
Puma Garden and Suites Kigali
Puma Garden and Suites Hotel Kigali

Frequently asked questions

What is there to do within easy reach of Puma Garden and Suites?

This hotel is situated in Remera within a short 16-minute walk of Kigali Golf Club. You'll also find BK Arena and Kigali Heights within a short drive.

Is parking available on site at Puma Garden and Suites?

Yes, secured self parking is offered for free at the hotel.

Does Puma Garden and Suites have a casino on the premises?

No, Puma Garden and Suites doesn't have a casino.

Will I find an indoor pool at Puma Garden and Suites?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Puma Garden and Suites?

Couples staying at this hotel will appreciate amenities like a smart TV and slippers as well as a free daily breakfast.

Are there hot tubs at Puma Garden and Suites?

No, there isn't a spa tub at this hotel.

Does Puma Garden and Suites have a restaurant that serves breakfast?

Puma Garden and Suites offers free full breakfasts each morning though there is no restaurant.

Will Puma Garden and Suites allow pets to stay free of charge?

No, pets aren't allowed at Puma Garden and Suites.

Are there connecting rooms at Puma Garden and Suites?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Puma Garden and Suites?

The closest major airport to Puma Garden and Suites is Kigali (KGL-Kigali Intl.), which is 4 mi away (19 minutes by car).

Are there rooms with balconies that I can book at Puma Garden and Suites?

No, you won't find guestrooms with balconies at Puma Garden and Suites.

Puma Garden and Suites Reviews

Reviews

2.0
Rating 10 - Excellent. 0 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 1 out of 1 reviews

6.0/10

Cleanliness

2.0/10

Staff & service

4.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Claude

Disliked: Staff & service, property conditions & facilities

Nightmare

Worse experience of my trip ever. First they made me pay in cash after i had paid online with prebooking. They denied being partners with hotels.com despite their hotel advertising being on hitels.com and after i told them that they made.pay twice, they refused to give me refund and asked that i should deal with hotels.com myself to get the refund. They made the same breakfast everyday and didn't make any changes at all. They made me pay extra for drinking water and they said it wasn't part of the breakfast service. Most of the services advertised on hotels.com were not available :(
Stayed 4 nights in Sep 2022