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Phoenix Apartment by LINK

4.0 star property
Aparthotel in Kigali with a 24-hour front desk and an outdoor pool

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Photo gallery for Phoenix Apartment by LINK

Terrace/patio
Living area
Fridge, microwave, oven, cookware/dishes/utensils
Fridge, microwave, oven, cookware/dishes/utensils
Egyptian cotton sheets, premium bedding, pillowtop beds

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Kitchen
  • Washer
  • Breakfast available
  • Outdoor Space

Explore the area

View in a map
Plot No. 1134, KK 18 Street, Kigali
  • Place, Nyandungu Urban Wetland Eco Tourism Park
    ‪3 min walk‬
  • Place, BK Arena
    ‪8 min drive‬
  • Place, Kigali Convention Centre
    ‪11 min drive‬
  • Airport, Kigali (KGL-Kigali Intl.)
    ‪4 min drive‬

Room options

View all photos for Deluxe Studio

Deluxe Studio | Egyptian cotton sheets, premium bedding, pillowtop beds

Deluxe Studio

  • 538 sq ft
  • Sleeps 1
  • 1 Queen Bed

View all photos for Deluxe Apartment, 1 Bedroom

Living area

Deluxe Apartment, 1 Bedroom

  • 850 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Apartment, 2 Bedrooms

Living area

Deluxe Apartment, 2 Bedrooms

  • 1119 sq ft
  • 2 bedrooms
  • Sleeps 3
  • 1 King Bed and 1 Queen Bed

View all photos for Deluxe Apartment, 3 Bedrooms

Living area

Deluxe Apartment, 3 Bedrooms

  • 1485 sq ft
  • 3 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Double Beds

View all photos for Superior Apartment, 3 Bedrooms

Egyptian cotton sheets, premium bedding, pillowtop beds

Superior Apartment, 3 Bedrooms

  • 1959 sq ft
  • 3 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Queen Beds

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About the neighborhood

Kigali

Located within a 5-minute walk of Nyandungu Urban Wetland Eco Tourism Park, Phoenix Apartment by LINK is within a few miles (5 km) of Kimironko Market. This 97-room, 4-star aparthotel has conveniences like an outdoor pool, free in-room WiFi, and free self parking.
View more Aparthotels in KigaliOpens in a new window

What's nearby

  • Nyandungu Urban Wetland Eco Tourism Park - 3 min walk - 0.2 miles
  • Kimironko Market - 6 min drive - 2.4 miles
  • BK Arena - 8 min drive - 3.3 miles
  • Kigali Heights - 11 min drive - 4.7 miles
  • Kigali Convention Centre - 11 min drive - 4.7 miles

Getting around

  • Kigali (KGL-Kigali Intl.) - 14 min drive

Restaurants

  • ‪Pedro’s Coffee - ‬18 min walk
  • ‪Bourbon Coffee - ‬5 min drive
  • ‪Master Grill - ‬9 min drive
  • ‪Afrinaija Pots Restaurant - ‬5 min drive
  • ‪Legacy Lounge - ‬8 min drive

About this property

Phoenix Apartment by LINK

Aparthotel in Kigali with a 24-hour front desk and an outdoor pool
Guests of Phoenix Apartment by LINK enjoy features like an outdoor pool, free WiFi in public areas, and a terrace. There's free parking, and an airport shuttle (available 24 hours) for USD 10. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include laundry facilities, wedding services, and a convenience store.
Each apartment is soundproofed and features a kitchen and a balcony. Guests can expect to find free WiFi. Pillowtop beds sport Egyptian cotton sheets and pillow menus, and the bathroom offers a rainfall showerhead, a hair dryer, and free toiletries. Other standard amenities include a washing machine, free bottled water, and a fan.
Recreational amenities at the aparthotel include an outdoor pool.

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Property amenities

Pool/Spa

  • 24-hour pool access
  • Outdoor pool
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free RV/bus/truck parking on site

Family friendly

  • Children stay free (see details)

Kitchen

  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Microwave
  • Oven
  • Refrigerator

Dining

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: USD 5 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant

Bedrooms

  • Egyptian cotton sheets
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed: USD 20 per night

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Art gallery
  • TV in common areas

Outdoor areas

  • Balcony
  • Garden
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washing machine

Work spaces

  • Laptop workspace

Comfort

  • Fan

Pets

  • No pets allowed

Suitability/Accessibility

  • No elevator
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Free bottled water
  • Gift shop/newsstand
  • Grocery/convenience store
  • Housekeeping (daily)
  • Iron/ironing board on request
  • Luggage storage
  • Multilingual staff
  • Phone
  • Restaurant dining guides
  • Safe at front desk
  • Tour and ticket assistance
  • Wedding services

Location highlights

  • Near a hospital
  • Near an outlet shopping mall
  • Near the airport
  • Near the bay

Things to do

  • Shopping

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Mosquito nets

General

  • 97 units
  • Garden
  • Individual furnishings
  • Reception hall
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 2 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for USD 20.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 5 per person
  • Airport shuttle fee: USD 10
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
  • Check-in: 2:00 PM—-anytime
  • Check-out: noon
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • 24-hour pool access
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Phoenix By Link Kigali
Phoenix Apartment by LINK Kigali
Phoenix Apartment by LINK Aparthotel
Phoenix Apartment by LINK Aparthotel Kigali

Frequently asked questions

What can I see near Phoenix Apartment by LINK?

This aparthotel is located in Kigali, just steps from Nyandungu Urban Wetland Eco Tourism Park. You'll also find Kimironko Market and BK Arena within a short drive.

Is parking available on site at this aparthotel?

Yes, self parking is offered for free at the aparthotel. Free RV/bus/truck parking is also available for guests.

Does Phoenix Apartment by LINK include a casino?

No, Phoenix Apartment by LINK doesn't have a casino.

Is there an indoor pool at Phoenix Apartment by LINK?

No, this aparthotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have 24-hour pool access.

What amenities will couples enjoy at Phoenix Apartment by LINK?

There are plenty of amenities for couples at this aparthotel, including an outdoor pool, a poolside bar, and a restaurant.

Are there hot tubs at Phoenix Apartment by LINK?

No, there isn't a spa tub at this aparthotel.

Does Phoenix Apartment by LINK have a restaurant that serves breakfast?

Yes, Phoenix Apartment by LINK serves buffet breakfast each morning for a surcharge from its restaurant.

Does Phoenix Apartment by LINK allow pets to stay free of charge?

No, pets aren't allowed at Phoenix Apartment by LINK.

Are there connecting rooms at this aparthotel?

No, there aren't connecting rooms at this aparthotel.

Where is the closest airport to Phoenix Apartment by LINK?

The closest major airport to Phoenix Apartment by LINK is Kigali (KGL-Kigali Intl.), which is 3 mi away (14 minutes by car).

Can I book a room with a balcony at Phoenix Apartment by LINK?

Yes, every apartment at Phoenix Apartment by LINK comes with a balcony.

Does Phoenix Apartment by LINK offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at Phoenix Apartment by LINK.

Phoenix Apartment by LINK Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 4 out of 9 reviews
Rating 8 - Good. 3 out of 9 reviews
Rating 6 - Okay. 0 out of 9 reviews
Rating 4 - Poor. 0 out of 9 reviews
Rating 2 - Terrible. 2 out of 9 reviews

7.4/10

Cleanliness

6.8/10

Amenities

8.6/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Traveled with group

Good stay

The bed was comfortable. Linens clean. Bigger than expected for 4 adults. Very limited silverware and dishes. Tiki resturant was good. We didn't try the Asian resturant. There was an Asian market, but very small and only accepted cash. Excellent airport transfer.
Stayed 2 nights in Aug 2025

2/10 Terrible

Henry

Traveled with family
Disliked: Cleanliness, amenities
When i arrived they claimed to not have my booking. They then said i had to book witg them directly. They then said i can pay with my card for the room but each addition guest i had to give them cash. Theg saud j would have to cancel my booking but refused to accept thr cancellation hence taking my money. They then claimed i stayed at their residence when trying to make a claim with orbitz.
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort

Great place

Amazing, I like the place.
Stayed 1 night in Jan 2023

8/10 Good

Chinwe

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was nice, the family did have a good time.

10/10 Excellent

Jesse

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We stayed in the 3 bedroom apartment during our 2 night quarantine. This was the best decision we made. The accommodation was incredibly comfortable, good mosquito nets, comfortable mattress, (pillows a bit large and thick), good screens on the windows for good inside temperature. The fridge, microwave all worked well. Hot water from the solar heating was great and consistent. Service was great for a Rwandan establishment. We enjoyed the Chinese food option - they make some good food. Swam in the pool, it's shallow but clean. Reception was very helpful, responded to our whatsapp inquiries while on the premises very promptly. We even arranged for the airport transfer SUV to take us home afterwards. Would highly recommend this spot for simple spacious accommodation for a family.
Stayed 2 nights in Dec 2021

10/10 Excellent

joachim

Liked: Cleanliness, property conditions & facilities
Very helpful and friendly staff!!
Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, room comfort
Stayed 4 nights in Nov 2021

8/10 Good

VIDA

Stayed 1 night in Oct 2021

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, room comfort
Stayed 8 nights in Nov 2024